Director, Business Intelligence & Category Management

The Opportunity

Analyticsmart is looking for a hands-on leader to oversee our Business Intelligence and Category Management teams. You will lead analysts and data engineers, manage key client relationships, and contribute directly to important projects.

This role suits someone who enjoys developing people and setting direction while remaining close to the work. You should be comfortable moving between a client strategy discussion, a data delivery issue, and a category insight presentation.

What you'll do

Lead the team

• Manage, coach, and develop BI analysts, category analysts, and data engineers.

• Set priorities, assign work, review deliverables, and keep projects on schedule.

• Build consistent standards for analysis, data quality, reporting, and client presentations.

• Help hire and onboard team members as the department grows.

Deliver client work

• Lead BI and category management engagements from discovery through delivery.

• Work directly on complex analyses, dashboards, data projects, and category recommendations when your expertise is needed.

• Translate retailer and CPG data into clear, practical actions for clients.

• Oversee data pipelines and reporting solutions, working with the team to resolve technical or data quality issues.

• Ensure recommendations are commercially useful and presentations are ready for senior client audiences.

Own client relationships

• Serve as a senior point of contact for assigned clients.

• Understand each client’s goals, manage expectations, and communicate progress and risks clearly.

• Present insights and recommendations to client leadership.

• Identify opportunities to expand existing engagements based on client needs and the value our team can deliver.

Qualifications

• 8–12+ years of progressive experience in business intelligence, category management, merchandising analytics, or a related field

• 3–5+ years in a leadership role managing analysts, category managers, or BI teams

• Proven experience in retail, CPG, e-commerce, or wholesale/distribution (industry-specific depending on the company)

• Track record of leading category strategy that drove measurable revenue, margin, or market share growth

• Experience partnering with senior/executive leadership and presenting to C-suite or the board