Find work in Canada.

325,104 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 13 mins ago
PATIENT EXPERIENCE MANAGER
PhysioPlus Health Group
Toronto, ON
$60,000 to $70,000 CAD / year
Full-time
Day to day, you’ll supervise our administrative team, lead weekly team meetings, and help onboard and train new front desk staff - all while making sure patients feel taken care of from the…
Added 13 mins ago
Lead Senior Advisor, Maintenance Program Implementation & RAMS
VIA Rail Canada
Montreal, QC
Full-time
Reporting to the Senior Director, Maintenance Process Transformation (LDRR Program), the Lead Senior Advisor, Maintenance Program Implementation and RAMS is the primary point of contact and…
Added 13 mins ago
Senior Product Manager, Applied AI
Udemy
Canada
Full-time
By joining our team, you’ll have the opportunity to reshape how the world learns and applies skills - and help millions of people participate in the new economy. Bring your ideas,…
Added 13 mins ago
Senior Software Developer, BE
Udemy
Toronto, ON
Full-time
As a Staff Software Developer on the Monetization team, you'll lead technical initiatives and take significant ownership over service architecture, product API development, and data…
Added 13 mins ago
Delivery Manager
Cognizant
Toronto, ON
$71,100 to $112,000 CAD / year
Full-time
Minimum 10+ years of experience in software development, project management, business analysis, or related technology delivery roles.
Added 13 mins ago
Team Assistant #107-26
Ontario Health atHome
North Bay, ON
Full-time
As a Team Assistant ( Full-Time , Start Date: Immediately; Location: North Bay or Timmins ) , you will provide support for the assigned team in their daily activities to ensure that…
Added 13 mins ago
Epicor Kinetic Developer
Innovative Automation Inc.
Barrie, ON
Full-time
The Epicor Kinetic Developer designs, develops, integrates, and supports secure, maintainable software solutions that improve internal business processes. Working collaboratively with the…
Added 13 mins ago
Intermediate / Senior Electrical, Instrumentation and Control Engineer
CEM Engineering
Toronto, ON · Greater Toronto Area, Canada
$115,000 to $130,000 CAD / year
Full-time
…Electrical, Instrumentation & Control Engineer to join our dynamic team. As an Intermediate / Senior Electrical, Instrumentation & Control Engineer, you will play a pivotal role in driving…
Added 13 mins ago
Senior Software Engineer
Supernova Technology™
Toronto, ON
Full-time
Lead the effort in the development, and maintenance of our platform software modules.
Added 13 mins ago
Assistant Rooms Manager
Park Hyatt
Toronto, ON
Full-time
Ensures Managers and Team Leaders actively support associate training and development.
Added 13 mins ago
Head of Customer Success
Ultimate Tech
Montreal, QC
Full-time
Reporting to the President and CEO and a member of the executive team, the Head of Customer Success is accountable for the value customers derive from Ultimate Tech's software automation…
Added 13 mins ago
Principal Architect - Platform
Nokia
Ottawa, ON · Kanata, ON
Full-time
The successful candidate will lead the design and development of scalable, fault-tolerant platforms, leveraging Kubernetes, DevOps, and cloud/on-prem technologies. As the Sr. Principal…
Added 13 mins ago
Production Supervsior
SOLVET
Calgary, AB
Full-time
…an energetic and dedicated Production Supervisor to join our team on-site in our Calgary facility working 40 hours/week (Monday -…
Added 14 mins ago
Investigator, Deviations - Compounding
Sun Pharmaceutical Industries Ltd
Brampton, ON
Lead all activities associated with unplanned deviations and investigations, including the preparation of investigation reports and related documentation.
Added 14 mins ago
Senior Backend Principal Developer - Vice President
Citi
Mississauga, ON
Full-time
6-10 years of extensive experience in backend software development, with significant experience in architecting and leading complex, large-scale enterprise platforms.
Added 14 mins ago
Principal - Ontario Land Surveyor
Arcadis
Toronto, ON
Full-time
Arcadis is seeking a Principal – Ontario Land Surveyor to join our expanding team. In this leadership role, you will guide and provide professional oversight for our Ontario Land Survey…
Added 14 mins ago
Manager, Enterprise
BrainStation
Toronto, ON
As a Manager, Enterprise, you will lead engagements with global organizations as they transform for the AI era. Our clients are leaders in their industries, operating across markets…
Added 28 mins ago
Senior Software Developer
ADGA Group
Ottawa, ON
$100,000 to $125,000 CAD / year
Full-time
ADGA is seeking experienced Senior Programmers / Software Developers to lead the design, development, implementation, and maintenance of complex software applications and systems.
Added 28 mins ago
Trade Development & Key Account Manager (Montreal, Quebec)
Women of the Vine & Spirits
Montreal, QC
Full-time
By joining Southern Glazer's, you would be part of a team that values excellence, innovation, and community. This is more than just a job - it's an opportunity to build the future of…
Added 29 mins ago
Supervisor, MDRD
Humber River Health
Toronto, ON · Greater Toronto, ON
Other
At Humber River Health, we’re not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability…
Added 29 mins ago
Assistant Meat Manager
Farm Boy Inc.
London, ON
From $21 CAD / hour
Full-time
Support team development through training, coaching, motivation, and recognition while maintaining a high level of trust, confidentiality, and professionalism.
Added 29 mins ago
Produce Department Manager
Farm Boy Inc.
Toronto, ON
$57,500 to $62,500 CAD / year
Full-time
Develop and lead a high-performance team by overseeing recruitment, training, coaching, performance reviews, recognition, and ongoing development while maintaining confidentiality and trust.
Added 29 mins ago
Business Development Representative
riverside.fm
Toronto, ON
Full-time
Our Business Development team is the driving force behind our growth, identifying and engaging potential customers to expand our reach. As an outbound team, we proactively connect with…
Added 44 mins ago
Team Assistant #105-26
Ontario Health atHome
Sudbury, ON · Greater Sudbury, ON
Full-time
Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-cent e red care – and be supported by our…
Added 44 mins ago
Customer Success Coordinator / Coordonnateur ou coordonnatrice, succès client
Fundica
Montreal, QC
Full-time
You will work alongside the President, business development, marketing, product, software development, and funding analyst team. You will support our growth in both the US and Canada by…

Analyticsmart

Senior Manager, Customer Implementation & Merchandising Operations - Merchy

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

Apply About employer

Applications open in a new tab.

Original job description

About Analyticsmart

Analyticsmart helps retailers, consumer goods brands and merchandising partners improve in-store execution through technology, analytics and industry expertise. Our Merchy app supports planogram execution, store resets, image recognition, compliance validation and field team coordination.

The opportunity

We are looking for an experienced merchandising operations professional to lead customer implementations and help customers successfully adopt Merchy.

You will own the customer journey from initial discovery through configuration, pilot testing, training, launch and ongoing improvement. You will work directly with customer leadership, field teams and our product and development teams to translate real-world merchandising needs into practical workflows and app features.

This is a hands-on role for someone who understands how merchandising programs run, builds strong customer relationships and takes ownership of delivery.

What you will do

Lead customer onboarding and implementation

Understand each customer’s merchandising operations, store workflows, execution requirements and business objectives.
Build and manage implementation plans, including scope, milestones, responsibilities, dependencies and launch readiness.
Coordinate customer stakeholders and internal teams to deliver pilots and rollouts on schedule.
Ensure planograms, product information, store data and user access are ready for deployment.
Lead customer meetings, communicate progress and resolve issues that could affect delivery.

Support merchandising execution and adoption

Work with merchandising leaders, supervisors and field teams to embed Merchy into their daily operations.
Conduct app demonstrations, training sessions and in-store walkthroughs.
Observe live resets and store execution to identify workflow gaps and opportunities for improvement.
Develop training materials, operating procedures and practical guidance for different user groups.
Monitor adoption, execution quality and customer feedback, and take action where performance falls short.

Shape product features with customers

Lead discovery sessions to understand customer challenges and proposed enhancements.
Translate operational needs into clear requirements, workflow designs and acceptance criteria.
Collaborate with product and development teams on feature design, prioritization and delivery.
Test new functionality against real customer scenarios and coordinate customer acceptance testing.
Help customers adopt new features and assess whether they deliver the intended results.

Manage ongoing customer delivery

Serve as the primary operational contact for assigned customers.
Maintain clear action plans, follow through on commitments and coordinate escalations.
Lead regular business reviews covering adoption, compliance, execution efficiency and improvement priorities.
Identify opportunities to expand Merchy’s use across stores, categories and teams.

What you bring

At least five years of relevant experience in merchandising operations, retail execution, field operations or customer implementation.
Direct experience managing planogram resets, relines or multi-store merchandising programs.
Experience working with retailers, CPG brands or third-party merchandising organizations.
A track record of managing customer relationships and delivering projects involving multiple stakeholders.
Practical understanding of field team challenges, including scheduling, store readiness, execution standards and compliance.
Experience introducing new systems, training users or leading operational change.
The ability to translate customer needs into clear processes and product requirements.
Strong communication, organization and problem-solving skills.
Comfort working with mobile apps, reporting tools and operational data.
Willingness and ability to travel up to 30%, including in-store visits and customer launches.

Experience that would be an asset

Implementation of merchandising, retail execution or field management software.
Familiarity with Blue Yonder/JDA, Spaceman or other planogram systems.
Experience supporting enterprise customers and large store networks.
Exposure to image recognition, planogram compliance or execution analytics.
French-language proficiency.

What success looks like

Customers launch with clear plans, prepared teams and reliable workflows.
Field teams confidently use Merchy in their daily work.
Customer issues are resolved promptly, with consistent communication and follow-through.
Product enhancements reflect actual in-store needs.
Customers can demonstrate improvements in execution quality, visibility and efficiency.

Apply About employer

More about this job

Responsibilities

Lead customer onboarding and implementation of Merchy, from discovery and configuration through pilots, training, launch, and ongoing improvement. Support field adoption, translate customer needs into product requirements, coordinate delivery and escalations, and review customer performance and expansion opportunities.

Requirements

Requires at least five years of experience in merchandising operations, retail execution, field operations, or customer implementation, including direct experience with planogram resets or multi-store merchandising programs. Candidates should have experience managing customer relationships and multi-stakeholder projects, understand field team operations, and be able to train users and translate operational needs into clear processes and product requirements.

Skills

Customer Implementation
Merchandising Operations
Retail Execution
Planogram Resets
Project Management
User Training
Operational Change Management
Workflow Design
Product Requirements
Stakeholder Coordination
Field Operations
Customer Adoption
Compliance Monitoring
Mobile Apps
Operational Data Analysis

Visa sponsorship

Not detected in the job text

Keywords

Merchy
Customer Implementation
Merchandising Operations
Retail Execution
Planogram Execution
Store Resets
Image Recognition
Compliance Validation
Field Team Coordination
Customer Onboarding
Implementation Plans
Pilot Testing
Training
Store Workflows
Product Information
Store Data
User Access
Workflow Design
Acceptance Criteria
Customer Acceptance Testing
Business Reviews
Execution Analytics
Blue Yonder
JDA
Spaceman
Mobile Apps
Operational Data
Customer Adoption
Multi-Store Programs
Field Operations

Report this job