Accounts Receivable Specialist

POSITION SCOPE:

We are seeking an Accounts Receivable Specialist to take ownership of complex AR activities across invoicing, cash application, credit adjustments, customer disputes, and aging management. This role is designed for an experienced AR professional who brings strong judgment, system expertise, and the confidence to operate independently while supporting broader team performance.

You will play a key role in protecting cash flow, improving process efficiency, and maintaining strong customer relationships across a diverse account portfolio.

KEY ACCOUNTABILITIES:

• Lead accurate and timely invoicing and credit processing for complex customer accounts
• Review, analyze, and process pricing, freight, discount, sample, and fee adjustments in line with policy
• Perform advanced cash application and account reconciliations, including resolution of unapplied cash
• Proactively monitor AR aging, identify risk trends, and drive resolution of past-due balances
• Manage customer portals, chargebacks, disputes, and compliance requirements end to end
• Support credit release decisions and order hold resolution in collaboration with Credit and Sales
• Coordinate returns and credit approvals for assigned high-volume or strategic customers
• Partner cross-functionally with Sales, Customer Service, Logistics, and Finance to resolve issues
• Contribute to AR reporting, analysis, and process improvement initiatives
• Provide informal guidance and knowledge-sharing support to junior team members

IDEAL QUALIFICATIONS:

• Diploma or degree in Accounting, Finance, Business, or related field
• 3-5 years of progressive accounts receivable experience
• Strong working knowledge of SAP (FI module preferred)
• Advanced Excel skills (pivot tables, VLOOKUP/XLOOKUP, data analysis)
• Proven experience managing complex customer accounts and dispute resolution
• Strong understanding of credit processes, order holds, and collections workflows
• Excellent analytical, problem-solving, and communication skills
• Ability to work independently, prioritize effectively, and exercise sound judgment

This position also includes:

• Demonstrated experience and ability working with moderately complex information as related to analysis, problem solving, and reasoning to perform job duties with effectiveness
• Demonstrated accountability for quality, accuracy and adherence to work instructions with some discretion required when exercising duties within pre-determined limits and procedures
• Able to provide occasional guidance to other staff is required
• Demonstrated understanding that work contributions have some influence beyond the immediate Finance department and as such duties are executed with care, accuracy and compliance
• Demonstrated ability to apply creative problem solving and idea generation to work tasks as required
• Demonstrated ability to work collaboratively with other departments
• Capability to deliver a consistently high level of customer service to external customers is required
• Understanding that work efforts have an impact on the employer brand and public reputation and as such ensure that behavior and communications shall be professional and accurate at all times with outside vendors

WORKING CONDITIONS:

• All work is performed in a standard office environment with limited exposure to adverse conditions or health and safety risks
• Position requires low level of sustained visual attention, moderate manual dexterity on a regular basis primarily from a seated position but with the ability to alter positions

Why Join Us

• Senior-level individual contributor role with real ownership and visibility
• Exposure to complex, high-value customer accounts
• Opportunity to influence AR processes and best practices
• Stable environment with room for professional growth

Disclaimer* Diversity and inclusion have always been at the core of our values at Anatolia. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. Anatolia is a C-TPAT facility, and as such, successful candidates who receive an offer of employment are subject to applicable background checks (criminal, credit, references and employment verification). Anatolia is committed to providing accommodations for people with disabilities in all parts of the hiring process. Anatolia will work with applicants to meet accommodation needs that are made known in advance. Interested applicants should submit their updated resume and application form on or before the posting deadline closes.

At Anatolia we strive to create a flexible work environment where our employees are empowered to do their best work. We thank all applicants for their interest however only those meeting the minimum qualifications will be interviewed.