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Added 19 mins ago
SJ
Sales Associate / Jewelry Consultant - Peoples Jewellers - Carlingwood Shopping Centre - Ottawa, ON
Signet Jewelers
Ottawa, ON
- Full-time
Peoples Jewellers is a people-first company, and we recognize that our jewellery consultants are every bit as dynamic and brilliant as the jewellery we offer. They are the reason Peoples…
Added 19 mins ago
SJ
Sales Associate / Jewelry Consultant - Peoples Jewellers - Tanger Outlet Center - Ottawa - Ottawa, ON
Signet Jewelers
Ottawa, ON
- Full-time
Peoples Jewellers is a people-first company, and we recognize that our jewellery consultants are every bit as dynamic and brilliant as the jewellery we offer. They are the reason Peoples…
Added 19 mins ago
TE
Branch Administrator
TK Elevator
Sudbury, ON · Greater Sudbury, ON
- Full-time
…qualifications. All final hiring decisions are made by either the hiring manager or the recruitment…
Added 34 mins ago
E
store manager - retail
Esso
Ardrossan, AB
- Full-time
Participates in a government or community program or initiative that supports Indigenous people
Added 49 mins ago
WM
Quality Manager - Manufacturing
Weir Minerals
Surrey, BC
- Full-time
Quality Manager - Manufacturing / Rubber Products
Added 49 mins ago
MG
Manager, Cardiorespiratory Diagnostics
Michael Garron Hospital
Toronto, ON
- Full-time
Under the direction of the Diagnostic Imaging Director, The Manager, Diagnostic Imaging / Cardiorespiratory Services (DI/CardioResp) is responsible for the operational, quality,…
Added 49 mins ago
P
Sales Manager (Western Canada)
PPG
Mississauga, ON
- Full-time
The Sales Manager drives sales growth, profitability, and team development within their designated region (Western Canada). You will lead a high-performing team of Refinish Collision…
Added 49 mins ago
MG
Pharmacist
Michael Garron Hospital
Toronto, ON
- Temporary
Meets with Nurse Manager of assigned units to review the drug distribution system to improve effectiveness. This includes supervision of regular medication roomaudits.
Added 49 mins ago
MS
Accounting Analyst
Marberg Staffing
Toronto, ON
- Temporary
Position Reports To: Manager, Financial Reporting.
Added 49 mins ago
MG
Certified Cardiac Technician
Michael Garron Hospital
Toronto, ON
- Temporary
…Service staff and interdisciplinary team and accountable to the Manager and Diagnostic Imaging Director in ensuring patient diagnostic procedures are performed within acceptable standards.…
Added 49 mins ago
W
Quality Manager - Manufacturing
Weir
Surrey, BC
- Full-time
Quality Manager - Manufacturing / Rubber Products
Added 49 mins ago
H
Emergency Medical Technician
HealthCareersInSask.ca
Wilkie, SK
- Part-time
Job Description: Reporting to the Manager or designate for the area of province they are working, the Emergency Medical Services - EMT/PCP responds to emergency and non-emergency events,…
Added 49 mins ago
S
Assistant Department Manager, Deli
Save-On-Foods
Burnaby, BC · Cameron - Burnaby BC
- Part-time
…grow your career. Committed to its core values of service, people, innovation, fun and integrity, Save-On-Foods is known for its World Class Team that goes the extra mile for its customers,…
Added 49 mins ago
S
Assistant Department Manager, Meat
Save-On-Foods
Langley (District), BC · Langley - Downtown - Langley BC
- Part-time
…grow your career. Committed to its core values of service, people, innovation, fun and integrity, Save-On-Foods is known for its World Class Team that goes the extra mile for its customers,…
Added 49 mins ago
PP
CAN_Packager - Rotating Shift
PCI Pharma Services
Mississauga, ON · CAN_Mississauga
- Full-time
Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future…
Added 49 mins ago
S
Seasonal Retail Sales Consultant - Part Time - Laval, QC
Swarovski
Laval, QC
- Part-time
Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career…
Added 49 mins ago
V
Checker Dispatcher - London, ON
Voyago
London, ON
- Part-time
Reporting to Operations Manager, Dispatchers are responsible for providing a high degree of customer service while coordinating bookings. They identify customer needs, clarify information,…
Added 1 hour ago
BP
Front of House Supervisor
Boston Pizza
Kingston, ON
- Full-time
A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the…
Added 1 hour ago
EO
retail sales manager
End Of The Roll Flooring Centres
Victoria, BC
- Full-time
Added 1 hour ago
OT
Restaurant Manager
One Therapy Network
Victoria, BC
- Full-time
A&W Restaurants in Victoria, BC, is seeking a Restaurant Manager to start immediately at our #16 3170 Tillicum Road location.
Added 1 hour ago
MS
store manager - retail
MARBLE SLAB CREAMERY
Victoria, BC
- Full-time
Added 1 hour ago
KC
Fast food restaurant manager
KFC Canada (Yum! Brands Subsidiary)
Victoria, BC
- Full-time
Added 1 hour ago
BK
Fast food restaurant manager
Burger King
Victoria, BC
- Full-time
Added 1 hour ago
OT
Restaurant Manager
One Therapy Network
Colwood, BC
- Full-time
A&W Restaurants in Colwood, BC, is seeking a Restaurant Manager to start immediately at our 1778 Old Island Highway location.
Added 1 hour ago
NC
manager, restaurant
Noodlebox Canada
Victoria, BC
- Full-time

Andaz

Front Office Manager

Ottawa, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

Organization- Andaz Ottawa

Summary

We are excited to share that Andaz Ottawa has an opportunity for people who love helping people.

The Front office manager will assist in running the day-to-day activities of the Guest Relations, Valet, Night Audit and Bell Staff. This position will help lead the front office operations to deliver a seamless and memorable service experience for every guest, from pre-arrival to departure. By embracing and modeling Andaz’s values, they will work to ensure the complete handling of guest needs and professional and timely resolution of guest issues. They will help coach colleagues and hold them accountable; ensure that responsibilities are met, and assignments are carried out in accordance with our standards; and will help motivate, train, and develop assigned staff.

What is expected of me in this role?

Efficiently manage the department according to the established team goals
Delegation of tasks and supervision of all front office colleagues, ensuring their duties are carried out with the utmost efficiency and professionalism
Handling all guest complaints, as well as internal customer complaints and enquiries in a courteous and efficient manner
Encourages colleagues to be creative and innovative, challenging and recognizing them for their contributions to the success of the operation
Colleague training, development and performance management.
Ensuring all colleagues deliver the brand promise and provide excellent service to both internal and external customers
Colleague scheduling, ensuring the department is adequately manned according to occupancy, service and costs

Skills And Qualifications

Minimum 2 years’ experience as an Front office Manager or 3 year experience as a Assistant Front Office Manager within a four or five-star hotel environment
Proven experience in supervising, motivating and training others
Exceptional interpersonal, communication skills with advanced proficiency in the English language
Hours: Flexible; scheduled days and times may vary based on need. Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel, including mornings, afternoons, evening, weekdays, weekends, and holidays.
Experience with Opera and Hyatt systems would be an advantage.

WHAT ARE THE ADDITIONAL BENEFITS OF WORKING AT Andaz Ottawa?

Extended Health Benefits for you and your dependents and paid medical days.
Employer RRSP Matching Contributions.
Complimentary hotel nights, friends, and family discounts at Hyatt properties around the world.
Complimentary meal during shift at the colleague cafeteria
Discounts on food and beverages
Excellent training and professional development
2025 Great Place To Work Certified

About Andaz Ottawa

Hyatt Hotel Corporation has redefined the hotel experience that reflects the Hindi meaning of "Andaz: personal style". Local inspirations, simplified luxuries, uncompromised service and leading-edge design all create the Andaz concept which is growing worldwide. At Andaz Ottawa ByWard Market, part of Hyatt’s distinguished lifestyle Andaz brand, we bring destination-inspired hospitality to the heart of Ottawa.

As a member of the Hyatt family, we cultivate a culture rooted in care, inclusivity, and genuine connection. Our colleagues select us because we provide amazing opportunities, growth and development, a caring and inclusive culture.

Andaz Ottawa is dedicated to offering employment accommodation in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for a job opportunity, please inform the Human Resources department if you require accommodations.

Visit careers.hyatt.com to apply

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More about this job

Responsibilities

Manage daily front office operations across Guest Relations, Valet, Night Audit, and Bell Staff, ensuring efficient service and a seamless guest experience. Supervise, schedule, train, and develop colleagues while resolving guest and internal customer complaints and ensuring service standards are met.

Requirements

Requires at least two years of experience as a Front Office Manager or three years as an Assistant Front Office Manager in a four- or five-star hotel. Candidates should have experience supervising, motivating, and training staff, exceptional interpersonal and communication skills, and advanced English proficiency; Opera and Hyatt systems experience is an advantage.

Skills

Front Office Operations
Guest Relations
Team Supervision
Staff Training And Development
Performance Management
Staff Scheduling
Task Delegation
Complaint Resolution
Customer Service
Interpersonal Communication
English Language Proficiency
Opera
Hyatt Systems

Benefits

Extended Health Benefits
Paid Medical Days
Employer RRSP Matching Contributions
Complimentary Hotel Nights
Friends And Family Discounts At Hyatt Properties
Complimentary Shift Meals
Food And Beverage Discounts
Training And Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Front Office Management
Guest Relations
Valet
Night Audit
Bell Staff
Hotel Operations
Guest Experience
Guest Complaint Resolution
Customer Service
Team Supervision
Staff Motivation
Training And Development
Performance Management
Staff Scheduling
Occupancy Management
Service Standards
Opera
Hyatt Systems
Four- And Five-Star Hotels
Hospitality

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