Find work in Canada.

485,137 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 day ago
CG
Housekeeping Supervisor - Arlington Hotel
Carmens Group
Paris, ON
- Full-time
At The Arlington Hotel, every team member helps create memorable guest experiences. From welcoming guests at the front desk and preparing inviting rooms to serving in the restaurant or…
Added 1 day ago
D
Head Housekeeper - Northern Manitoba Remote Camp Operations
Dexterra
Winnipeg, MB
- Full-time
Work closely with the front desk associates, ensuring discrepancies and necessary changes are communicated immediately
Added 1 day ago
HC
Front Desk Agent/Relief Night Audit
H2 Canmore Lodging
Canmore, AB
- Full-time
We are a 164-room hotel with full conference facilities and a restaurant, Table Food+Drink www.coastcanmorehotel.com
Added 3 days ago
DH
Assistant Housekeeping Manager
Delta Hotels and Resorts®
Calgary, AB
- Full-time
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk,…
Added 4 days ago
M
Assistant Housekeeping Manager
Marriott
Calgary, AB
- Full-time
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk,…
Added 4 days ago
MI
Assistant Rooms Operations Manager
Marriott International
Vancouver, BC
- Full-time
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk,…
Added 4 days ago
SH
Assistant Manager, Guest Experience
Sheraton Hotels & Resorts
Toronto, ON
- Full-time
…with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee…
Added 4 days ago
M
Assistant Rooms Operations Manager
Marriott
Vancouver, BC
- Full-time
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk,…
Added 4 days ago
CH
Front Desk Supervisor
Concord Hospitality Enterprises
AB · Calgary, AB
- Full-time
The Front Desk Supervisor is expected to lead by example, maintain a high level of professionalism, anticipate guest needs, and ensure that hotel standards, safety procedures, and…
Added 5 days ago
M
Assistant Manager, Guest Experience
Marriott
Toronto, ON
- Full-time
…with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee…
Added 5 days ago
Guest Service Supervisor
Renaissance Edmonton Airport Hotel
Edmonton, AB
We're looking for a Guest Services Supervisor who can embody the Marriott philosophy of "Take care of your associates, and they will take care of your guests." This is a permanent,…
Added 5 days ago
FH
Fairmont Gold Supervisor - Front Office
Fairmont Hotels & Resorts
Banff, AB
- Full-time
Minimum 1 years previous Front Desk supervisory experience in a Large Hotel preferred
Added 5 days ago
FP
Guest Services Supervisor
Four Points by Sheraton Kelowna Airport
Kelowna, BC
- $22.9 CAD / hour
- Full-time
Under the guidance of the Director of Rooms and Front Office Manager, the Guest Service Supervisor is responsible for leading the day to day operations and ensuring and maintaining a…
Added 5 days ago
Guest Service Manager
Northland Properties
Kamloops, BC
The ability to direct and control the activities of the Front Office, Reservations, Guest Activities, and to ensure adherence to the Sandman Hotel Group standards, policies and procedures…
Added 5 days ago
HI
Guest Services Supervisor
Hampton Inn & Suites by Hilton Kelowna Airport
Kelowna, BC
- $22.9 CAD / hour
- Full-time
Under the guidance of the Director of Rooms and Assistant Front Office Manager, the Guest Services Supervisor is responsible for leading the day to day operations, ensuring and maintaining…
Added 6 days ago
SH
Front Office Manager | Full-time | Fairfield Kanata
Silver Hotel Group
Ottawa, ON
- Full-time
Oversee daily front desk operations, ensuring compliance with hotel policies, security procedures, cash handling, and financial controls.
Added 6 days ago
A
Fairmont Gold Supervisor - Front Office
AccorHotel
Banff, AB
- Full-time
Minimum 1 years previous Front Desk supervisory experience in a Large Hotel preferred
Added 6 days ago
CH
Housekeeping Supervisor
Canadian Hostelling Association
Vancouver, BC
- Up to $44,000 CAD / year
Work closely with maintenance and front desk team to ensure the property is in perfect order.
Added 7 days ago
AR
Night Audit - Part time
Algonquin Resort
Swift Current No. 137, SK · Swift Current, SK
- Part-time
Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
Added 8 days ago
DH
Assistant Rooms Operations Manager
Delta Hotels and Resorts®
Kelowna, BC
- Full-time
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk,…
Added 8 days ago
WI
Guest Service Representative/Reservations Agent - The Wickaninnish Inn
Wickaninnish Inn
Tofino, BC
- Full-time
Completion of a 2-year college program in Hotel Management/Front Desk Operations or equivalent experience is an asset.
Added 8 days ago
WR
Overnight Front Desk Agent
Westin Resort and Spa Whistler
Whistler, BC
- Up to $23 CAD / hour
- Full-time
Enjoy Discounted Hotel stays with Marriott ‘Explore’ Program
Added 8 days ago
A
Front Office Supervisor
Andaz
Ottawa, ON
- Full-time
The Front Office Supervisor role is to provide leadership to the front desk team, ensuring understanding of policies and protocols. The Supervisor is a listening ear and a compassionate…
Added 8 days ago
R&
Guest Service Representative/Reservations Agent - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
- Full-time
Completion of a 2-year college program in Hotel Management/Front Desk Operations or equivalent experience is an asset.
Added 8 days ago
M
Assistant Rooms Operations Manager
Marriott
Kelowna, BC
- Full-time
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk,…

Andaz

Front Office Supervisor

Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 15, 2026
Posting language: English
Posted: Oct 16, 2026

Original job description

Organization- Andaz Ottawa

Summary

We are excited to share that Andaz Ottawa has an opportunity for people who love helping people.

The Front Office Supervisor role is to provide leadership to the front desk team, ensuring understanding of policies and protocols. The Supervisor is a listening ear and a compassionate face for both our guests and our team members. The Supervisor has a strong grasp of Hyatt and Andaz knowledge and is able to distinguish when problems that arise are within their realm or whether they need to be passed along for further escalation.

The Supervisor will assist the Front Office Manager in running the day-to-day activities of the Guest Relations, Valet, and Night Audit and Bell Staff. This position will help lead the front office operations to deliver a seamless and memorable service experience for every guest, from pre-arrival to departure. By embracing and modeling Andaz’s values, they will work to ensure the complete handling of guest needs and the professional and timely resolution of guest issues. Supervisors will help monitor employees and hold them accountable; ensure that responsibilities are met, and assignments are carried out in accordance with our high standards; and will help motivate, train, and develop assigned staff.

What is expected of me in this role?

Take initiative to begin learning the process of billing and will eventually grow to complete billing with assistance as needed.
Engage in learnings that will familiarize team members with our Luxury and Loyalty programs for Ability to provide leadership support to desk hosts during some opening and closing shifts without a manager present.
Ability to ensure checklist items are completed on a daily basis with a high degree of accuracy and efficiency.
Ideally provides first response to emails regarding guest requests for folios, respond to other departments, as well as maintaining Call Log alongside all other leadership team members.
Execute and maintain tasks related to supply orders, weekly inventory, and par levels as delegated by FOM.
Communicate kindly and effectively with team members to create a smooth flow of business at the desk/bell.
Projects and education as assigned by leadership.
Holds the team accountable through coaching and providing guidance.
Actively participates as the manager on duty (applicable to evening shifts)..
Expectation to be at desk alongside hosts, if two hosts, supervisor to work nearby to be available as needed.
Valid work authorization for Canada.

Skills And Qualifications

Experience and a thorough understanding of Front Office operations.
Demonstrated ability to effectively interact with a variety of people from many backgrounds
Experience with Opera, Colleague Advantage, and Hyatt systems preferred
Possess the following strengths: motivational and compassionate leader, ability to function both independently and as part of a team, unafraid to ask questions, and able to provide exceptional customer service
Excellent organizational and administrative skills.
Ability to work morning, afternoons, evenings and overnights

WHAT ARE THE ADDITIONAL BENEFITS OF WORKING AT Andaz Ottawa?

Extended Health Benefits for you and your dependents and paid medical days.
Employer RRSP Matching Contributions.
Complimentary hotel nights, friends, and family discounts at Hyatt properties around the world.
Complimentary meal during shift at the colleague cafeteria
Discounts on food and beverages
2026 Great Place t o Work Certified

About Andaz Ottawa

Hyatt Hotel Corporation has redefined the hotel experience that reflects the Hindi meaning of "Andaz: personal style". Local inspirations, simplified luxuries, uncompromised service and leading-edge design all create the Andaz concept which is growing worldwide. At Andaz Ottawa ByWard Market, part of Hyatt’s distinguished lifestyle Andaz brand, we bring destination-inspired hospitality to the heart of Ottawa.

As a member of the Hyatt family, we cultivate a culture rooted in care, inclusivity, and genuine connection. Our colleagues select us because we provide amazing opportunities, growth and development, a caring and inclusive culture.

Andaz Ottawa is dedicated to offering employment accommodation in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for a job opportunity, please inform the Human Resources department if you require accommodations .

Visit careers.hyatt.com to apply

Apply About employer

More about this job

Responsibilities

Lead and support front office staff across guest relations, valet, night audit, and bell services, ensuring daily tasks and service standards are met. Resolve or escalate guest concerns, coach and develop team members, support desk operations and billing, and manage delegated inventory and administrative tasks.

Requirements

Candidates should have experience and a thorough understanding of front office operations, strong organizational and administrative abilities, and the capacity to provide compassionate leadership and exceptional customer service. Experience with Opera, Colleague Advantage, and Hyatt systems is preferred; applicants must be authorized to work in Canada and available for morning, afternoon, evening, and overnight shifts.

Skills

Front Office Operations
Team Leadership
Guest Relations
Customer Service
Staff Coaching And Development
Conflict Resolution
Guest Issue Escalation
Billing
Opera
Colleague Advantage
Hyatt Systems
Inventory Management
Supply Ordering
Administrative Skills
Organization
Communication

Benefits

Extended Health Benefits
Paid Medical Days
Employer RRSP Matching Contributions
Complimentary Hotel Nights
Friends And Family Discounts At Hyatt Properties
Complimentary Shift Meals
Food And Beverage Discounts

Visa sponsorship

Not detected in the job text

Keywords

Front Office
Guest Relations
Valet
Night Audit
Bell Staff
Guest Service
Guest Issue Resolution
Guest Issue Escalation
Billing
Opera
Colleague Advantage
Hyatt Systems
Luxury Programs
Loyalty Programs
Call Log
Supply Orders
Weekly Inventory
Par Levels
Manager On Duty
Staff Coaching
Staff Training
Front Desk Operations
Hotel Operations
Work Authorization

Report this job