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Anderson Air

Cabin Services Team Member

Richmond, BC, V7B 1A3, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 9, 2026

Original job description

Who We Are

Anderson Air is a premier full-service aircraft management company, providing executive charter services for our owners. We are committed to delivering exceptional service, uncompromising safety standards, and unforgettable experiences to our valued customers. Our team has been on a growth track over the last year, adding to our fleet and experiencing growth in revenue and headcount.

We pride ourselves on having earned the quality experience and excellent safety record that gives our clients tremendous confidence and security in choosing us. Our acute attention to detail, combined with our preeminent level of commitment to providing the highest level of service, is what sets us apart. We promote a culture of safety, teamwork, communication, respect, and accountability and are committed to transparency and empowerment so that our people can do their best work while providing exceptional service to our clients.

The Role NOTE: This role is not for a Cabin Attendant or Flight Attendant position

We provide bespoke experiences for our luxury clientele, and our Cabin Services Team Members pride themselves in ensuring an unparalleled high-end service is consistently delivered each and every time our clients fly. In this exciting position, you will deliver the best possible experience for our clients by ensuring all aircraft are cleaned (interior/exterior), stocked and ready for service. Collaboration is at the heart of our success, and as a true team player, you'll thrive in our fast-paced environment, where quick thinking and adaptability are essential. With our unwavering commitment to providing the utmost care to our clients, you'll have the opportunity to meet and exceed our high standards every step of the way.

This role works in 10 hour shifts, with 4 days on and 3 days off. Flexibility in hours for this role is an asset.

Responsibilities:

Thoroughly clean the interior areas of the aircraft cabin, including vacuuming carpets, wiping down tables, walls, and windows, and removing trash from seat pockets
Ensure cleanliness, tidiness, and safety of the galley and crew areas on the air plane and common areas including lavatories and office areas when required
Regularly detail the aircraft exterior by polishing, protecting, and cleaning the aircraft as well as related equipment
Provide superior client experiences by valeting their vehicles upon arrival and providing a thoroughly cleaned vehicle when they return
Collaborate with the cabin services team to maintain adequate stock levels, inventory count, and assist with shop supply orders
Assist with pick-ups, deliveries, and meeting specific client requests
Report equipment malfunctions and health and safety concerns to the duty manager
Uphold high standards of safety and security at all times
Support special projects, flight operations, and the maintenance team with assigned miscellaneous duties

Qualifications:

A high school diploma or equivalent is required, and any relevant certifications in aviation would be a plus
Previous experience in the hospitality industry, with a passion to be part of the exciting world of aviation
Strong organizational skills and attention to detail are essential, as you'll juggle multiple tasks and meet deadlines in our fast-paced environment
Excellent communication and interpersonal skills are key, allowing you to collaborate effectively with team members and stakeholders at all levels with a friendly and approachable attitude
Demonstrated ability to provide white glove service, and constantly exceeding customer expectations
Ability to work in a fast-paced environment
Ability to handle/lift heavy objects (up to 50lbs)
Must possess driver’s license

Benefits

Annual bonus program
Immediate extended Health and Dental benefits (medical, dental, vision, life)
RRSP matching program
3 weeks’ vacation

Please note that you will be required to work in an environment where alcohol is present. Although you will not be directly responsible for serving alcoholic beverages, you may be tasked with the stocking and disposal of alcoholic beverage bottles from in and out of aircraft. Additionally, the nature of this role may require you to handle and use various cleaning agents and chemicals to perform your assigned tasks.

The role will require you to have a Restricted Area Identity Card (RAIC) in order to perform job duties. Anderson Air supports team members in obtaining this RAIC license should this be needed.

Join our private jet charter company as a Cabin Experience team member and become part of our dedicated team, committed to delivering safe and reliable aircraft maintenance with a warm and welcoming approach. We welcome all applicants regardless of race, gender, orientation, sexual identity, economic class, ability, disability, age, religious beliefs or disbeliefs, or status. We believe that different perspectives and backgrounds are what make our company succeed. Apply today and embark on a rewarding journey with us!

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More about this job

Responsibilities

The Cabin Services Team Member is responsible for cleaning, stocking, and preparing aircraft interiors and exteriors to ensure a high-end client experience. They also assist with vehicle valeting, inventory management, and supporting flight operations while maintaining strict safety standards.

Requirements

Candidates must have a high school diploma and the ability to perform physical tasks such as lifting up to 50lbs. Strong organizational skills, a valid driver's license, and a background in hospitality are essential for this fast-paced role.

Skills

Aircraft cleaning
Detail-oriented
Hospitality
Communication
Interpersonal skills
Organizational skills
Teamwork
Time management
Safety compliance
Inventory management
Customer service
Adaptability
Problem solving

Benefits

Annual bonus program
Extended health benefits
Dental benefits
Vision benefits
Life insurance
RRSP matching program
Vacation

Visa sponsorship

Not detected in the job text

Keywords

Aircraft management
Executive charter
Cabin services
Hospitality
Aviation
Safety standards
Inventory control
Valeting
RAIC
Restricted Area Identity Card
Ground operations
Cleaning
Logistics
Customer experience
Team collaboration

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