Sales Associate
- Greater Napanee, ON, Canada
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Job details
- Experience
- 2 years of customer service experience required
- Posting language
- English
- Posted
Original job description
#BeExtraordinary
At The Wine Shop, we look forward to celebrating every occasion with our customers! Whether they're hosting a dinner party, enjoying a solo glass, celebrating a birthday, or maybe an engagement - our team is right around the corner to help them select the perfect match and provide fun wine know-how along the way.
As part of Andrew Peller Limited (APL), we deliver the perfect brand experience for every lifestyle, occasion, and generation.
Through our commitment to excellence, honouring our roots, owning it, fostering
belonging and driving to succeed, we inspire teammates to be extraordinary
every day.
We are currently looking for a new extraordinary teammate to join us at The Wine Shop . We are looking for professional, passionate sales individuals who are focused on delivering a superior shopping experience to our customers.
We are looking for a teammate with...
- Demonstrated guest/customer service excellence focus
- Experience working with computer-based point of sale systems and handling cash an asset
- 2 years of customer service experience required
- Smart Serve Certification
- Working knowledge of Windows application including Word, Excel and Outlook
- Flexibility to work days, evenings, weekends and holidays
- Ability to consistently lift 40lbs on a regular basis
This teammate will be accountable for...
- Ensuring total customer satisfaction and outstanding customer service is provided to every customer
- Assist customers with their purchases and provides them with product information when required
- Assists with product shipments and merchandising, including light cleaning of shelves and display units
- Handle cash and accurately balance the till
- Complies with Health and Safety rules & Security within the workplace
- Team player who contributes equally to the team's efforts.
We offer...
- Competitive hourly rate with annual increases
- Monthly wine allotment
- Best-in-class wine education and development
- Employee discount on products
- Employee Assistance Program & Employee Wellness Program
We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest; only those applicants selected for an interview will be contacted.
Accommodation:
Andrew Peller Limited is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs in a timely manner by preventing and removing barriers to accessibility in the areas of information, communications, and employment. If you require an accommodation to apply or interview for a position, please email people.culture@andrewpeller.com
Equal Opportunity Employment:
At Andrew Peller Limited, we are committed to creating and celebrating a culture of Diversity, Equity, Inclusion and Belonging. We are an equal opportunity employer committed to ensuring every person has a right to equal treatment with respect to employment without discrimination or harassment because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
More about this job
Responsibilities
The Sales Associate at Andrew Peller Limited will help customers find the right wine, answer product questions, and handle purchases at the till. They will also help with shipments, shelf stocking and light cleaning of displays.
Requirements
Candidates need two years of customer service experience, a Smart Serve certification, and comfort with point-of-sale systems and cash handling. Basic Word, Excel and Outlook skills and the ability to lift 40 lbs regularly are also required.
Skills
- Customer service
- Point of sale systems
- Cash handling
- Till balancing
- Product knowledge
- Wine knowledge
- Merchandising
- Shelf stocking
- Shipment receiving
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Smart Serve
- Health and safety compliance
- Teamwork
- Sales
- Lifting
Benefits
- Competitive hourly rate with annual increases
- Monthly wine allotment
- Wine education and development
- Employee discount on products
- Employee Assistance Program and Wellness Program
Categories
- Retail
- Customer Service & Support
- Sales
- Food & Beverage
Keywords
- Sales Associate
- Retail Sales
- Wine Shop
- Wine Sales
- Customer Service
- Point of Sale
- POS
- Cash Handling
- Cash Register
- Merchandising
- Smart Serve
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Liquor Store
- Retail
- Andrew Peller
Seniority
Entry level
Perks
- Employee discount
- Wellness program
Licences and certifications
- Smart Serve
Tools
- Point of sale system
Languages
- English