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Added 1 min ago
SB
Warehouse Supervisor, Replenishment, Sunday-Thursday, 11pm-7:30am
Staples Business
Calgary, AB
- Full-time
Develop individual associate’s skills, standards and morale through training and coaching including giving consistent feedback, conducting Performance Appraisals and delivering disciplinary…
Added 1 min ago
T
Personal Banking Associate Trainee
TD
Whitby, ON
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 1 min ago
TS
Part Time Store Associate View Royal - 32 hours
The Salvation Army Canada and Bermuda Territory
Victoria, BC · View Royal, BC
- Part-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 1 min ago
WS
IT Support Associate (Part-time)
Worksite Safety
Burlington, ON
- Part-time
…networking and communication to join our team as an IT Support Associate. This is an entry level role well suited for a student in a related program. Based out of the Burlington, ON head…
Added 30 mins ago
TT
Distribution Center Data Clerk
The TJX Companies, Inc.
Mississauga, ON · CAN TJX Canada Distribution Centre American Drive
- $37,590 to $52,626 CAD / year
- Full-time
We’re looking for a Data Clerk to play a key role in keeping our operations running smoothly by ensuring accurate and timely entry of critical information into our core computer systems. In…
Added 1 hour ago
7
Store Crew
7-Eleven
Calgary, AB
- Full-time
…fuel through cutting edge innovation - working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and…
Added 1 hour ago
MU
Gestionnaire de clinique/Clinic Manager
McGill University
Montreal, QC
- $66,190 to $99,210 CAD / year
- Full-time
Reporting to the Associate Director of Administration, you will oversee clinical, administrative, and financial operations while providing leadership to a multidisciplinary team. Working…
Added 1 hour ago
7
Store Crew
7-Eleven
Calgary, AB
- Full-time
…fuel through cutting edge innovation - working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and…
Added 1 hour ago
7
Store Crew
7-Eleven
Cochrane, AB
- Full-time
…fuel through cutting edge innovation - working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and…
Added 1 hour ago
SD
Superviseur(e) de l’avant du magasin, rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles
Shoppers Drug Mart
Brossard, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
Team Lead-Retail
Roots
Dartmouth, NS
…Assistant Managers in their absence. They model desired selling and customer service behaviours at all times to promote an environment focused on consistent, exceptional and positive…
Added 1 hour ago
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(CAN) OMNI Customer Fulfillment Associate
Walmart
Halifax, NS
- Full-time
Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and…
Added 1 hour ago
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(CAN) Pharmacy Assistant
Walmart
Mississauga, ON
- Part-time
…Assistant is expected to participate in all aspects of Pharmacy Operations required of a team player. They are a key member in the delivery of superior customer…
Added 1 hour ago
A
Customer Service Associate - Oakville
Andrews
Toronto, ON
- Full-time
Andrews is on a strategic journey to deliver a best-in-class customer experience that is driven by our transition to an omnichannel business and operating model. The Customer Service…
Added 1 hour ago
JI
Yard Department Manager
J.D. Irving, Limited
Mount Pearl, NL
- Full-time
Handles associate and customer concerns in a fair and professional manner
Added 1 hour ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
Mississauga, ON
- Full-time
…Assistant is expected to participate in all aspects of Pharmacy Operations required of a team player. They are a key member in the delivery of superior customer…
Added 1 hour ago
A
WHS Specialist
Amazon
Rocky View No 44, AB · Rocky View County, AB
- Full-time
…workplace safety, making a lasting impact on our people and operations. As your building's designated safety champion, you'll have the unique opportunity to build relationships, influence…
Added 1 hour ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Halifax, NS
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 1 hour ago
WC
(CAN) Overnight Associate
Walmart Canada
Carleton Place, ON
- Full-time
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added 1 hour ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Hamilton, ON
- Full-time
Position Summary...The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and…
Added 1 hour ago
LC
Stock Associate | Part-Time | Erin Mills
Linen Chest
Mississauga, ON
- Part-time
…welcoming, caring and passionate team. Behind every successful customer experience is an organized, efficient and committed stock team. As a Stock Associate, you play an essential role in…
Added 2 hours ago
C
Business Development Manager, Inside Sales
CMLS
Calgary, AB
- Full-time
…push the industry forward through innovation, technology, and customer-focused…
Added 2 hours ago
SD
Caissier(ère), rémunéré(e) à l’heure – PHX temps partiel jour Embauche feu vert
Shoppers Drug Mart
Montreal, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 hours ago
KB
Yard Department Manager
Kent Building Supplies
Mount Pearl, NL
- Full-time
Handles associate and customer concerns in a fair and professional manner
Added 3 hours ago
Licensed Optician-Toronto, ON-Pearle Vision
EssilorLuxottica Group
ON · Toronto, ON
The Licensed Optician attracts and retains customers by delivering an exceptional customer experience, fosters customer retention, and promotes outstanding associate/doctor satisfaction

Andrews

Customer Service Associate - Oakville

Toronto, ON, M5X 2A1, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

Nature of Role

The role is led by a customer-first mentality and demands strong skills as well as experience in clienteling and customer service excellence. Skills and experience are supported by structured problem solving, planning, organization skills, and an innovative, collaborative, and cross-functional mindset. These principles must be maintained within the fast-paced operational environment.

Context

Andrews is on a strategic journey to deliver a best-in-class customer experience that is driven by our transition to an omnichannel business and operating model. The Customer Service Associate performs an essential role with their passion for providing best-in-class service to our clients. Passionate about the fashion industry and our business, the Customer Service Associate continuously updates themselves on the latest developments in the fashion industry, trends, and knowledge of Andrews clients and the brands we represent.

Customer Service

Representing the Andrews brand, delivers exceptional service through a natural desire to connect with clients – providing detail orientated service by enquiring, anticipating, and meeting customer needs and expectations. Aims to deliver the
Andrews transformational shopping experience.

Firm believer in personal development, continuously updates knowledge of the latest fashion trends, Andrew’s brand, Andrew’s vendors to maintain relevance in the industry and provide the best service to our clients

Organised and motivated high performer that is driven to achieve personal performance targets

Business Operations

A team player that supports
the broader team by actively contributing to in-store and company-wide events, promotions, and initiatives.

A team player that supports the organization by assisting with daily tasks in the store and ensuring self-compliance with company policies and processes, including but not exclusive to:

Receiving and unpacking newly received merchandise and ensuring all product is floor-ready (sized, steamed, security-tagged, etc.)

Preparing and shipping customer orders following quality packing and shipping standards

Accurately completing incoming and outgoing transfers, maintaining the integrity of the store's overall inventory

Utilizing inventory management systems to maintain the integrity of the store's overall inventory

Providing general support to the store, including tasks such as but not limited to presentation of store of store, markdowns, reticketing, replenishment

Providing sales-floor assistance as required

Provides support to digital functions as required (e.g., content creation, online chat function, store email inbox)

Providing daily task support to Management as required

Demonstrate excellent communication skills with in-store team members as well as with team members in the organization

Is comfortable with cross-functional collaboration, whether it is working with the in-store team or across the organisation with the back office and digital teams.

Competencies, Technical Skills, and Knowledge:

Knowledge of Clienteling and luxury retail
customer service skills and techniques

Experienced in a
luxury retail sales environment

Inventory management

Microsoft 365 Suite:
Outlook, Teams and SharePoint

Performance and metric driven high-achiever

Apply About employer

More about this job

Responsibilities

The Customer Service Associate delivers exceptional service by anticipating client needs and maintaining brand standards in a luxury retail environment. They also support business operations by managing inventory, processing shipments, and assisting with store events and digital functions.

Requirements

Candidates must have experience in luxury retail sales and possess strong clienteling and inventory management skills. Proficiency in the Microsoft 365 suite and a collaborative, performance-driven mindset are required for this role.

Skills

Clienteling
Luxury retail
Customer service
Problem solving
Inventory management
Microsoft 365
Outlook
Teams
SharePoint
Communication
Cross-functional collaboration
Fashion trend analysis
Sales
Organization
Planning

Visa sponsorship

Not detected in the job text

Keywords

Clienteling
Luxury retail
Customer experience
Omnichannel
Inventory management
Microsoft 365
Outlook
Teams
SharePoint
Fashion industry
Sales targets
Merchandising
Cross-functional collaboration
Digital functions
Content creation
Retail operations

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