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Added 5 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Bathurst, NB
- Part-time
Receives merchandise in accordance with the receiving policies and procedures
Added 5 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
St. Catharines, ON
- Part-time
Receives merchandise in accordance with the receiving policies and procedures
Added 5 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Bathurst, NB
- Part-time
Receives merchandise in accordance with the receiving policies and procedures
Added 20 mins ago
AE
Offline - Selling Team Leader (Assistant Manager)
American Eagle Outfitters
Edmonton, AB
- Full-time
…development plans, and performance reviews a priority and you drive associate engagement by celebrating your team's outstanding performance -…
Added 51 mins ago
ON
Assistant Manager - Village at Park Royal
Old Navy
BC · West Vancouver, BC
- Full-time
…achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to…
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Receives merchandise in accordance with the receiving policies and procedures
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Mississauga, ON
- Part-time
Receives merchandise in accordance with the receiving policies and procedures
Added 1 hour ago
TH
Associé(e) à la mise en marché - Temps partiel
The Home Depot
Canada
- Part-time
Read and interpret directions to ensure merchandise is set to the planogram, project instructions, program service requirements and general service guidelines
Added 2 hours ago
BP
Gun Counter Team Lead
Bass Pro Shops
Calgary, AB
- Full-time
…outfitters in one of the departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service…
Added 2 hours ago
Acting Store Manager II Mayfair Shopping Centre
EssilorLuxottica Group
Victoria, BC
Creates an EMOTIONAL CONNECTION within the store team that translates into sales and ensures every Associate consistently delivers The Sunglass Hut Experience
Added 2 hours ago
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(CAN) Stocking 1 Team Lead
Walmart
Winkler, MB
- Full-time
3. Assesses the overall presentation of General Merchandise and Food and Consumable Departments and appearance, noting deficiencies for corrective action and executing merchandising display…
Added 2 hours ago
TH
Receiving Part Time (BARRHAVEN)
The Home Depot
Ottawa, ON
- Part-time
Receiving Associates work as part of a team to unload merchandise from carriers and check the quantity and quality of merchandise. In addition, they must RGR (Rough Goods Receipt)/DGR…
Added 3 hours ago
LC
Merchandiser, Hourly Part Time Day
Loblaw Companies Limited
Toronto, ON
- Part-time
Receives merchandise in accordance with the receiving policies and procedures
Added 3 hours ago
LC
Merchandiser, Hourly Part Time Day
Loblaw Companies Limited
Toronto, ON
- Part-time
Receives merchandise in accordance with the receiving policies and procedures
Added 3 hours ago
A
Customer Service Associate - Oakville
Andrews
Toronto, ON
- Full-time
…omnichannel business and operating model. The Customer Service…
Added 9 hours ago
W
(CAN) Stock Unloader Associate
Walmart
Coquitlam, BC
- Part-time
Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you play a key part in…
Added 9 hours ago
W
(CAN) General Merchandise Associate
Walmart
Richmond, BC
- Part-time
Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer…
Added 9 hours ago
W
(CAN) General Merchandise Associate
Walmart
Abbotsford, BC
- Part-time
Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer…
Added 9 hours ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Richmond, BC
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 10 hours ago
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(CAN) General Merchandise Associate
Walmart
Yellowknife, NT
- Part-time
Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer…
Added 10 hours ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Abbotsford, BC
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 10 hours ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Yellowknife, NT
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 10 hours ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Richmond, BC
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 10 hours ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Coquitlam, BC
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 11 hours ago
SD
Merchandiser, Hourly Part Time Afternoon Greenlight Requisition
Shoppers Drug Mart
Hamilton, ON
- Part-time
Receives merchandise in accordance with the receiving policies and procedures

Andrews

Customer Service Associate - Oakville

Toronto, ON, M5X 2A1, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

Nature of Role

The role is led by a customer-first mentality and demands strong skills as well as experience in clienteling and customer service excellence. Skills and experience are supported by structured problem solving, planning, organization skills, and an innovative, collaborative, and cross-functional mindset. These principles must be maintained within the fast-paced operational environment.

Context

Andrews is on a strategic journey to deliver a best-in-class customer experience that is driven by our transition to an omnichannel business and operating model. The Customer Service Associate performs an essential role with their passion for providing best-in-class service to our clients. Passionate about the fashion industry and our business, the Customer Service Associate continuously updates themselves on the latest developments in the fashion industry, trends, and knowledge of Andrews clients and the brands we represent.

Customer Service

Representing the Andrews brand, delivers exceptional service through a natural desire to connect with clients – providing detail orientated service by enquiring, anticipating, and meeting customer needs and expectations. Aims to deliver the
Andrews transformational shopping experience.

Firm believer in personal development, continuously updates knowledge of the latest fashion trends, Andrew’s brand, Andrew’s vendors to maintain relevance in the industry and provide the best service to our clients

Organised and motivated high performer that is driven to achieve personal performance targets

Business Operations

A team player that supports
the broader team by actively contributing to in-store and company-wide events, promotions, and initiatives.

A team player that supports the organization by assisting with daily tasks in the store and ensuring self-compliance with company policies and processes, including but not exclusive to:

Receiving and unpacking newly received merchandise and ensuring all product is floor-ready (sized, steamed, security-tagged, etc.)

Preparing and shipping customer orders following quality packing and shipping standards

Accurately completing incoming and outgoing transfers, maintaining the integrity of the store's overall inventory

Utilizing inventory management systems to maintain the integrity of the store's overall inventory

Providing general support to the store, including tasks such as but not limited to presentation of store of store, markdowns, reticketing, replenishment

Providing sales-floor assistance as required

Provides support to digital functions as required (e.g., content creation, online chat function, store email inbox)

Providing daily task support to Management as required

Demonstrate excellent communication skills with in-store team members as well as with team members in the organization

Is comfortable with cross-functional collaboration, whether it is working with the in-store team or across the organisation with the back office and digital teams.

Competencies, Technical Skills, and Knowledge:

Knowledge of Clienteling and luxury retail
customer service skills and techniques

Experienced in a
luxury retail sales environment

Inventory management

Microsoft 365 Suite:
Outlook, Teams and SharePoint

Performance and metric driven high-achiever

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More about this job

Responsibilities

The Customer Service Associate delivers exceptional service by anticipating client needs and maintaining brand standards in a luxury retail environment. They also support business operations by managing inventory, processing shipments, and assisting with store events and digital functions.

Requirements

Candidates must have experience in luxury retail sales and possess strong clienteling and inventory management skills. Proficiency in the Microsoft 365 suite and a collaborative, performance-driven mindset are required for this role.

Skills

Clienteling
Luxury retail
Customer service
Problem solving
Inventory management
Microsoft 365
Outlook
Teams
SharePoint
Communication
Cross-functional collaboration
Fashion trend analysis
Sales
Organization
Planning

Visa sponsorship

Not detected in the job text

Keywords

Clienteling
Luxury retail
Customer experience
Omnichannel
Inventory management
Microsoft 365
Outlook
Teams
SharePoint
Fashion industry
Sales targets
Merchandising
Cross-functional collaboration
Digital functions
Content creation
Retail operations

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