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Added 6 mins ago
FG
MANGO - Seasonal Sales Associate - Square One
Fox Group Canada Inc.
Mississauga, ON
- Part-time
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Sr. Property Administrator
RioCan
Toronto, ON
- Full-time
Reporting to the General Manager, this position is responsible for assisting the General Manager with managing the day to day operations of the site(s) within the assigned portfolio.
Added 6 mins ago
TG
Senior Network Engineer
TMX Group
Toronto, ON
- Full-time
Network Operations: Act as part of a team of network engineers in the day-to-day operations and 24/7 support of our global enterprise network, ensuring service level agreements (SLAs) and…
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Personal Banking Associate (Full time)- Cap- Rouge
TD
Quebec, QC
- Full-time
Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
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IT Operations Analyst II
TD
Toronto, ON
- Full-time
Infrastructure Operations is a 7/24 Service Availability (Dual Site Coverage) department responsible for providing frontline support and monitoring of the Banks mainframe, distributed and…
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Pharmacy Assistant
Cencora
Burlington, ON · CAN > ON > Burlington > Harvester
- Full-time
Tracks backorders, substitutions, replenishment updates, and product availability issues to support continuity of pharmacy operations.
Added 6 mins ago
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AVP, Technology Lead - Digital
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Toronto One York
- Full-time
When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in…
Added 6 mins ago
SE
Sr Maintenance Advisor - Rigging
Suncor Energy
Fort McMurray, AB
- Full-time
As the Sr Maintenance Advisor (Rigging) you will provide expert advice, coaching, and support for rigging in lifting and load movement activities across Base Plant, including hoisting, bull…
Added 6 mins ago
NA
Receptionist
New Age Group
Concord, ON
- Part-time
…exceptional customer service while supporting daily administrative…
Added 6 mins ago
Quality Director – Operations
Octasic
Montreal, QC
The Quality Director – Operations leads all quality assurance activities to ensure that products delivered meet Octasic’s quality and reliability requirements. The Director oversees quality…
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GF
Group Fitness Instructor - Pilates - London Sherwood Forest Mall
GoodLife Fitness
London, ON
- Part-time
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Seasonal Sales Associate
Ardene
Vancouver, BC
- Part-time
Artificial intelligence (AI) may be used to support certain stages of our recruitment process, such as reviewing applications. AI is used as a tool to assist our hiring team and does not…
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A
Seasonal Sales Associate
Ardene
Ottawa, ON
- Part-time
Artificial intelligence (AI) may be used to support certain stages of our recruitment process, such as reviewing applications. AI is used as a tool to assist our hiring team and does not…
Added 6 mins ago
A
Third Key Holder Visual
Ardene
Burnaby, BC
- Full-time
…collaborates with management to ensure efficient store and stockroom operations. In the absence of team leaders, the Third Key Holder, Visual is responsible for all store…
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Analyst, System and infrastructure operations, maintenance and development
Desjardins
Montreal, QC
- Full-time
As a systems and infrastructure operations, maintenance and development analyst, you support IT efficiency. You design, configure, administer, maintain and upgrade business solutions,…
Added 6 mins ago
CC
Engineering Lab Coordinator - Onsite
Curtiss-Wright Corporation
Ottawa, ON · Canada-Ottawa
- Full-time
In addition to general laboratory responsibilities, the incumbent will support engineering documentation revisions, ECO preparation and processing, and other engineering support activities…
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Agent, Office work and operations
Desjardins
Levis, QC
- Full-time
As an office work and operations agent, you provide administrative and operational support to the organization. You strive to maximize operational productivity. This may include working in…
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Manager
Desjardins
Levis, QC
- Full-time
…build effective teams to manage a large subset of sales or operations activities or a support sub-function that offers specialized services to the sector. You are responsible for…
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Material Handler
Resideo
Mississauga, ON
- Full-time
…broad portfolio of products, services, and software designed to support the evolving needs of integrators, installers, and technology professionals. With a global team spanning operations,…
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AI Developer Co-op – Bilingual – Winter 2027
CIBC
Montreal, QC
- Full-time
You're fluent in French and English to support business operations outside of Quebec, Canada.
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Business Line Leader - Mission Training & Advanced Capabilities
CAE
Montreal, QC
- Full-time
…innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging…
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Client Service Assistant, BMO Nesbitt Burns
BMO
Calgary, AB · CALG
- Full-time
…Advisors (IAs) and IA Team and staff, and private wealth branch operations with day-to-day administration and provides exceptional client service to support achievement of business…
Added 6 mins ago
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Gun Counter Team Lead
Bass Pro Shops
Calgary, AB
- Full-time
Provides direction and guidance to Sales Outfitters in firearm safe handling, safety, operations, and customer experience standards within the firearms department.
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National Manager, Customer Experience
Belron
Montreal, QC · National Support Center_QC
- Full-time
Recommend technology enhancements and investments that support the overall strategy.
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Operations Manager
BGIS
Toronto, ON
- Full-time
Responsible for operations and budget management, service delivery management, project management, client relationship management, health and safety, and emergency preparedness and business…

Andrews

Customer Service Associate - Oakville

Toronto, ON, M5X 2A1, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

Nature of Role

The role is led by a customer-first mentality and demands strong skills as well as experience in clienteling and customer service excellence. Skills and experience are supported by structured problem solving, planning, organization skills, and an innovative, collaborative, and cross-functional mindset. These principles must be maintained within the fast-paced operational environment.

Context

Andrews is on a strategic journey to deliver a best-in-class customer experience that is driven by our transition to an omnichannel business and operating model. The Customer Service Associate performs an essential role with their passion for providing best-in-class service to our clients. Passionate about the fashion industry and our business, the Customer Service Associate continuously updates themselves on the latest developments in the fashion industry, trends, and knowledge of Andrews clients and the brands we represent.

Customer Service

Representing the Andrews brand, delivers exceptional service through a natural desire to connect with clients – providing detail orientated service by enquiring, anticipating, and meeting customer needs and expectations. Aims to deliver the
Andrews transformational shopping experience.

Firm believer in personal development, continuously updates knowledge of the latest fashion trends, Andrew’s brand, Andrew’s vendors to maintain relevance in the industry and provide the best service to our clients

Organised and motivated high performer that is driven to achieve personal performance targets

Business Operations

A team player that supports
the broader team by actively contributing to in-store and company-wide events, promotions, and initiatives.

A team player that supports the organization by assisting with daily tasks in the store and ensuring self-compliance with company policies and processes, including but not exclusive to:

Receiving and unpacking newly received merchandise and ensuring all product is floor-ready (sized, steamed, security-tagged, etc.)

Preparing and shipping customer orders following quality packing and shipping standards

Accurately completing incoming and outgoing transfers, maintaining the integrity of the store's overall inventory

Utilizing inventory management systems to maintain the integrity of the store's overall inventory

Providing general support to the store, including tasks such as but not limited to presentation of store of store, markdowns, reticketing, replenishment

Providing sales-floor assistance as required

Provides support to digital functions as required (e.g., content creation, online chat function, store email inbox)

Providing daily task support to Management as required

Demonstrate excellent communication skills with in-store team members as well as with team members in the organization

Is comfortable with cross-functional collaboration, whether it is working with the in-store team or across the organisation with the back office and digital teams.

Competencies, Technical Skills, and Knowledge:

Knowledge of Clienteling and luxury retail
customer service skills and techniques

Experienced in a
luxury retail sales environment

Inventory management

Microsoft 365 Suite:
Outlook, Teams and SharePoint

Performance and metric driven high-achiever

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More about this job

Responsibilities

The Customer Service Associate delivers exceptional service by anticipating client needs and maintaining brand standards in a luxury retail environment. They also support business operations by managing inventory, processing shipments, and assisting with store events and digital functions.

Requirements

Candidates must have experience in luxury retail sales and possess strong clienteling and inventory management skills. Proficiency in the Microsoft 365 suite and a collaborative, performance-driven mindset are required for this role.

Skills

Clienteling
Luxury retail
Customer service
Problem solving
Inventory management
Microsoft 365
Outlook
Teams
SharePoint
Communication
Cross-functional collaboration
Fashion trend analysis
Sales
Organization
Planning

Visa sponsorship

Not detected in the job text

Keywords

Clienteling
Luxury retail
Customer experience
Omnichannel
Inventory management
Microsoft 365
Outlook
Teams
SharePoint
Fashion industry
Sales targets
Merchandising
Cross-functional collaboration
Digital functions
Content creation
Retail operations

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