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Added 14 mins ago
A
Java Full Stack Developer
Accenture
Mississauga, ON · Montreal, QC
- Full-time
A Full Stack Developer with strong experience in Java, J2EE, web technologies, and enterprise application delivery. You bring hands-on capability across frontend development using HTML,…
Added 28 mins ago
SM
Associate Director
S M Software Solutions Inc
Toronto, ON
- Full-time
Added 28 mins ago
SM
Software Developer – Full Stack – Senior - RQ00798
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Full Stack Software Developer with extensive experience in enterprise integration, API development, MuleSoft, Apache Camel, Enterprise Java, REST APIs, cloud and…
Added 28 mins ago
SM
Associate Director
S M Software Solutions Inc
Toronto, ON
- Full-time
Added 28 mins ago
SM
Software Developer – CRM – Senior - RQ11654
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior CRM Software Developer with strong expertise in Microsoft Dynamics 365, Microsoft Power Platform, Azure solution design, Dataverse, .NET, C#,…
Added 28 mins ago
SM
Software Developer – Full Stack – Senior - RQ00798
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Full Stack Software Developer with extensive experience in enterprise integration, API development, MuleSoft, Apache Camel, Enterprise Java, REST APIs, cloud and…
Added 28 mins ago
SM
Software Developer – Full Stack – Senior - RQ00799
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Full Stack Software Developer with extensive experience in enterprise integration, API development, MuleSoft, Apache Camel, Enterprise Java, REST APIs, cloud and…
Added 28 mins ago
SM
RQ11635 – Software Developer – ETL – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – ETL with strong experience in data warehousing, business intelligence, reporting, ETL development, Oracle SQL/PL/SQL, Informatica, Crystal…
Added 28 mins ago
SM
Software Developer – CRM – Senior - RQ11500
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – CRM with strong hands-on experience in Microsoft Dynamics 365, Microsoft Power Platform, Azure solution design, Dataverse, Dynamics 365 Customer…
Added 28 mins ago
SM
Software Developer – Full Stack – Senior - RQ00799
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Full Stack Software Developer with extensive experience in enterprise integration, API development, MuleSoft, Apache Camel, Enterprise Java, REST APIs, cloud and…
Added 28 mins ago
SM
Software Developer – CRM – Senior - RQ11654
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior CRM Software Developer with strong expertise in Microsoft Dynamics 365, Microsoft Power Platform, Azure solution design, Dataverse, .NET, C#,…
Added 28 mins ago
SM
RQ11431 - Specialized IT Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
The investigation details for both licensed and unlicensed care providers are to be stored in an electronic database, offering immediate visibility into ongoing cases. This will continue to…
Added 28 mins ago
SM
RQ11431 - Specialized IT Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
The investigation details for both licensed and unlicensed care providers are to be stored in an electronic database, offering immediate visibility into ongoing cases. This will continue to…
Added 28 mins ago
SM
Software Developer – CRM – Senior - RQ11653
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – CRM with strong hands-on experience in Microsoft Dynamics 365, Microsoft Power Platform, Azure solution design, Dynamics CRM Customer Service…
Added 28 mins ago
SM
Software Developer – CRM – Senior - RQ11653
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – CRM with strong hands-on experience in Microsoft Dynamics 365, Microsoft Power Platform, Azure solution design, Dynamics CRM Customer Service…
Added 28 mins ago
SM
Software Developer – Intermediate - RQ11490
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an Intermediate Software Developer with strong hands-on experience in large-scale, multi-client web applications, Java development, Oracle or SQL databases, REST APIs,…
Added 28 mins ago
SM
Software Developer – CRM – Senior - RQ11500
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – CRM with strong hands-on experience in Microsoft Dynamics 365, Microsoft Power Platform, Azure solution design, Dataverse, Dynamics 365 Customer…
Added 28 mins ago
SM
RQ11635 – Software Developer – ETL – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – ETL with strong experience in data warehousing, business intelligence, reporting, ETL development, Oracle SQL/PL/SQL, Informatica, Crystal…
Added 28 mins ago
SM
Software Developer – Intermediate - RQ11490
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an Intermediate Software Developer with strong hands-on experience in large-scale, multi-client web applications, Java development, Oracle or SQL databases, REST APIs,…
Added 28 mins ago
SM
Associate Director - Halifax
S M Software Solutions Inc
Halifax, NS
- Full-time
Added 28 mins ago
SM
Associate Director - Halifax
S M Software Solutions Inc
Halifax, NS
- Full-time
Added 28 mins ago
SM
Power Builder Developer - 29954-RFR-DTS-074
S M Software Solutions Inc
Winnipeg, MB
- Contract
We are seeking an experienced PowerBuilder Developer to work with one of our Public Sector clients located at 215 Garry Street, Winnipeg, Manitoba. The successful candidate will be…
Added 28 mins ago
SM
Power Builder Developer - 29954-RFR-DTS-074
S M Software Solutions Inc
Winnipeg, MB
- Contract
We are seeking an experienced PowerBuilder Developer to work with one of our Public Sector clients located at 215 Garry Street, Winnipeg, Manitoba. The successful candidate will be…
Added 29 mins ago
R
Commission Data Specialist
RBC
Toronto, ON
- Full-time
…processing insurance commission statements within the WMFS database. The role serves as a backup for the Commission Coordinators during absences and vacations, and acts as a primary point…
Added 29 mins ago
R
Lead Full Stack Developer
RBC
Toronto, ON
- Full-time
A Lead Full Stack Developer is responsible for designing, developing and maintaining legacy and "Cloud First" applications written primarily in C# and focused on .Net Core and cloud…

Angels My Way Home Care

Care Planner and Relationship Coordinator

Oakville, ON, Canada

Base Salary: $36,000 - $40,000 annually · Full-time

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Job details

Pay: Base Salary: $36,000 - $40,000 annually
Job type: Full-time
Apply by: Oct 31, 2026
Experience: Experience: Minimum 5 years of hands-on PSW experience, including 1–3 years in a supervision, lead, or coordination capacity.
Working hours: 40-44 hours per week
Posting language: English
Posted: Oct 1, 2026

Original job description

Care Planner & Relationship Coordinator | Angels My Way Home Care - Oakville, ON

Core Focus: Care Planning | PSW Hiring & Training | Staff Scheduling | Client / Employee / Partner Relations

Position Overview

We seek a dynamic, organized, and deeply passionate healthcare professional to coordinate client services, develop individualized Care Plans, oversee PSW hiring and training, manage scheduling, and support strong client and employee relations to ensure consistent, high-quality care. This role is a perfect transition for a seasoned Personal Support Worker ready to step into a strategic, supervisory, and relationship-focused leadership position.

Fieldwork Notice: This is a dynamic role requiring 30%–50% active fieldwork across our service area (Hamilton, Halton, and Peel).

About Us: Angels My Way Home Care is a trusted provider of personal support worker (PSW) services dedicated to enhancing the lives of seniors and individuals requiring home care support. Join a compassionate team that values professional growth while making a real difference in the lives of seniors, individuals in need, and their families. We're seeking an experienced Care Planner & Relationship Coordinator to join our team.

Compensation & Job Details

Base Salary: $36,000 - $40,000 annually

Additional Earning Potential: Up to $20,000 annually through:

Client Retention & Feedback Bonus
Revenue Commission

Job Type: Full-Time, Permanent

Schedule: Monday to Friday, 40-44 hours per week (occasional evening/weekend flexibility required for operational emergencies)

Location: Oakville, ON (Fieldwork across Hamilton, Halton, Peel)

Key Responsibilities

Care Planning & Quality Assurance (Fieldwork 30-50%)

Conduct initial in-home client assessments to evaluate health needs, safety, and personal preferences.
Develop, implement, and routinely update highly personalized Care Plans.
Perform regular quality assurance (QA) visits to client homes across the Hamilton-Halton-Peel region to monitor service delivery.
Maintain detailed, accurate documentation of all assessments, visits, and care plan modifications.

PSW Hiring, Training & Supervision

Participate actively in the recruitment, screening, and interviewing of top-tier Personal Support Workers (PSWs).
Conduct comprehensive onboarding and orientation sessions for all new hires.
Implement ongoing training programs and provide continuous on-the-job education and support to the care team.
Evaluate PSW performance in the field, ensuring strict compliance with healthcare standards and agency best practices.

Scheduling & Care Coordination

Oversee and optimize client-staff scheduling to ensure reliable, consistent, and uninterrupted care coverage.
Match PSWs to clients based on clinical skill level, personality fit, and specific geographic requirements.
Manage day-to-day schedule adjustments, sick coverage, and emergency staffing changes efficiently.
Provide direct, hands-on care coverage in the field as a last resort during emergency PSW shortages or last-minute call-outs to ensure client safety and continuity of care.

Client & Employee Relations

Serve as the primary point of contact for clients and their families, ensuring high satisfaction and trust.
Proactively collect feedback from clients and families, ensuring prompt and professional resolution of any concerns.
Foster a supportive, engaging work environment for PSWs to boost employee morale and retention.
Build and maintain strong community relationships to uphold Angels My Way Home Care's reputation for excellence.

Brand Ambassadorship

Represent Angels My Way Home Care professionally at local health fairs, senior expos, and networking groups to elevate brand visibility.
Targeted Field Outreach: Build and maintain a robust database of local partners. Conduct proactive outreach to hospitals, retirement homes, and community centres through in-person visits, calls, and presentations.
Relationship Management: Foster trust-based referral partnerships with discharge planners, care coordinators, wellness managers, and social workers.

Required Qualifications

Certification: Must hold a valid Ontario Personal Support Worker (PSW) Certificate. An additional healthcare/business related degree or diploma is an asset.

Experience: Minimum 5 years of hands-on PSW experience, including 1–3 years in a supervision, lead, or coordination capacity.

Mobility: Valid Ontario G driver's license with a clean driving record and a reliable, properly insured vehicle.

Technical Skills: Proficiency in healthcare documentation, Microsoft Office (Word, Excel), and familiarity with CRM or scheduling software platforms.

Communication: Flawless written and verbal English communication skills; secondary languages are considered an asset.

Security: Successful completion of a Criminal Background Check and Vulnerable Sector Screening.

Essential Skills & Qualities

Elite time management and organizational abilities with sharp attention to detail.
Strong networking, interpersonal, and relationship-building capabilities.
A professional presence combined with an ability to work independently and manage shifting priorities.
A proactive problem-solver driven by a genuine passion for senior care.

Travel Requirements

Need based travel throughout the service area
Territory: Hamilton - Halton and Peel

Benefits

Competitive base salary with uncapped achievement-based incentives.
Mileage reimbursement for all work-related regional travel.
Opportunities for professional development and career growth.

Note

Resume submissions missing the minimum required hands-on experience will be automatically filtered out.
Candidates must be legally entitled to work in Canada. Professional references will be required upon request.
Only candidates meeting the baseline requirements will be contacted for an interview.
This job posting may be screened or sorted using AI-powered tools during the applicant review process. These tools assist in reviewing candidate qualifications and experience to ensure compliance with job requirements.

Apply About employer

More about this job

Responsibilities

Conduct in-home assessments, create and update individualized care plans, and perform quality assurance visits across the service area. Recruit, train, supervise, and schedule PSWs while coordinating client and employee relations, providing emergency care coverage when needed, and building community referral partnerships.

Requirements

Applicants must have a valid Ontario PSW Certificate, at least five years of hands-on PSW experience, and one to three years in a supervisory, lead, or coordination role. A valid Ontario G driver's license, a reliable insured vehicle, strong English communication and documentation skills, and successful criminal and vulnerable sector checks are required.

Skills

Care Planning
Client Assessment
Quality Assurance
PSW Recruitment
Staff Training
Staff Supervision
Scheduling
Care Coordination
Client Relations
Employee Relations
Relationship Building
Community Outreach
Healthcare Documentation
Microsoft Office
CRM Software
Time Management

Benefits

Mileage Reimbursement
Professional Development
Career Growth Opportunities
Achievement-Based Incentives

Visa sponsorship

Not detected in the job text

Keywords

Personal Support Worker Certificate
Care Planning
In-Home Client Assessments
Quality Assurance
PSW Recruitment
Onboarding
Staff Training
Performance Evaluation
Staff Scheduling
Care Coordination
Client Relations
Employee Relations
Referral Partnerships
Community Outreach
Healthcare Documentation
Microsoft Office
Microsoft Word
Microsoft Excel
CRM Software
Scheduling Software
Ontario G Driver's License
Criminal Background Check
Vulnerable Sector Screening
Home Health Care
Senior Care

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