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Added 16 mins ago
MD
Architectural Team Lead - Entitlements
MG2 Design
ON · Ontario, Canada
- Full-time
MG2, an affiliate of Colliers Engineering & Design is currently looking for an Architectural Team Lead - Entitlements to join our Client Programs Market team in Toronto, ON! You will be…
Added 16 mins ago
HT
Software Validation Technologist
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 16 mins ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 16 mins ago
HT
Manufacturing Engineer (Contract)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 16 mins ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Ontario
Chit Chats
Toronto, ON
- Full-time
Reporting to the Sales Manager – Business Development, the Sales Representative will contribute directly to revenue growth by turning qualified opportunities into active shipping clients…
Added 16 mins ago
MD
Architecture Job Captain
MG2 Design
ON · Ontario, Canada
- Full-time
Our new Architectural Job Captain will be primarily responsible for development and execution of architectural construction documents. They work closely with outside consultants and…
Added 45 mins ago
R|
Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
As Research Assistant (public engagement), you will be responsible for the development, implementation, and evaluation of CADeN’s public engagement campaign. As part of this work, you will…
Added 45 mins ago
SI
Cybersecurity & Compliance Lead
SenseNet Inc.
North Vancouver, BC
- Full-time
Experience in Application Security, including secure software development practices, code review, threat modeling, and vulnerability remediation.
Added 1 hour ago
W
Global Category Manager, IT & Finance
WIDIA
Belleville, ON
- Full-time
The Global IT & Finance Category Manager leads the development and execution of global category strategies across IT ($70M annual spend) and Finance ($40M annual spend) with responsibility…
Added 1 hour ago
AS
Full Stack Developer
AgileGrid Solutions
Canada
- Full-time
Triunity Software, Inc. is seeking a Full Stack Developer to contribute to the development of modern web applications and software solutions. The role offers the opportunity to work across…
Added 1 hour ago
AS
Senior Data Engineer
AgileGrid Solutions
Canada
- Full-time
As a Senior Data and AI Engineer, you will lead the delivery and support of data and AI products that address business needs and contribute to measurable outcomes. You will work closely…
Added 1 hour ago
AS
Lead Application Developer
AgileGrid Solutions
Canada
- Full-time
Applicants should have at least eight years of software development experience with .NET/C#, ASP.NET Core, and Angular, including three or more years leading development teams or serving as…
Added 1 hour ago
VC
Senior Data and Analytics Advisor
Vancouver Coastal Health
Vancouver, BC
- $46.39 to $66.68 CAD / hour
- Full-time
…taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in…
Added 1 hour ago
VC
Senior Business Advisor, Data and Analytics
Vancouver Coastal Health
Vancouver, BC
- $46.39 to $66.68 CAD / hour
- Full-time
…taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in…
Added 1 hour ago
VC
Analyst/Administrative Assistant
Vancouver Coastal Health
Vancouver, BC
- $29.89 to $39.24 CAD / hour
- Full-time
…compiling reports and technical documents utilizing various software and…
Added 1 hour ago
VC
Analyst/Administrative Assistant
Vancouver Coastal Health
North Vancouver, BC
- $29.89 to $39.24 CAD / hour
- Temporary
…taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in…
Added 1 hour ago
VC
Advisor, Security Operation Centre (SOC) and Analytics
Vancouver Coastal Health
Vancouver, BC
- $35.37 to $50.85 CAD / hour
- Full-time
…taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in…
Added 1 hour ago
AA
Account Executive
Appear AI
Toronto, ON
- Full-time
Search is shifting. When someone asks ChatGPT which law firm, clinic, or software to use, the brands that get cited win the business, and most companies have no idea whether they're showing…
Added 2 hours ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 3 hours ago
QI
Staff ASIC Verification Engineer, Low Power AI
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Markham, ON
- Full-time
Lead complex debug activities through the development cycle (pre and post-silicon)
Added 3 hours ago
CC
Senior Data Scientist
Computer Consultants International, Inc.
Toronto, ON
- Contract
CCI is hiring a Software Data Analytics Specialist/Scientist to Lead the end-to-end development and delivery of ministry-specific Business Intelligence and analytics solutions,…
Added 6 hours ago
GF
LEAD SPECIALIST MINING ENGINEER - CORPORATE DEVELOPMENT
Gold Fields Windfall
Montreal, QC
- Full-time
Our client is currently seeking a LEAD SPECIALIST MINING ENGINEER - CORPORATE DEVELOPMENT.
Added 6 hours ago
MF
Funding and Data Officer
McConnell Foundation
Toronto, ON
- Full-time
Serves as the main operational lead to the Program team members of at least two major focus areas by supporting and assisting with partner outreach requests linked to existing funding…
Added 6 hours ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 6 hours ago
HT
Manufacturing Engineer (Contract)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…

Angels My Way Home Care

Care Planner and Relationship Coordinator

Oakville, ON, Canada

Base Salary: $36,000 - $40,000 annually · Full-time

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Job details

Pay: Base Salary: $36,000 - $40,000 annually
Job type: Full-time
Experience: Experience: Minimum 5 years of hands-on PSW experience, including 1–3 years in a supervision, lead, or coordination capacity.
Working hours: 40-44 hours per week
Posting language: English
Posted: Oct 1, 2026

Original job description

Care Planner & Relationship Coordinator | Angels My Way Home Care - Oakville, ON

Core Focus: Care Planning | PSW Hiring & Training | Staff Scheduling | Client / Employee / Partner Relations

Position Overview

We seek a dynamic, organized, and deeply passionate healthcare professional to coordinate client services, develop individualized Care Plans, oversee PSW hiring and training, manage scheduling, and support strong client and employee relations to ensure consistent, high-quality care. This role is a perfect transition for a seasoned Personal Support Worker ready to step into a strategic, supervisory, and relationship-focused leadership position.

Fieldwork Notice: This is a dynamic role requiring 30%–50% active fieldwork across our service area (Hamilton, Halton, and Peel).

About Us: Angels My Way Home Care is a trusted provider of personal support worker (PSW) services dedicated to enhancing the lives of seniors and individuals requiring home care support. Join a compassionate team that values professional growth while making a real difference in the lives of seniors, individuals in need, and their families. We're seeking an experienced Care Planner & Relationship Coordinator to join our team.

Compensation & Job Details

Base Salary: $36,000 - $40,000 annually

Additional Earning Potential: Up to $20,000 annually through:

Client Retention & Feedback Bonus
Revenue Commission

Job Type: Full-Time, Permanent

Schedule: Monday to Friday, 40-44 hours per week (occasional evening/weekend flexibility required for operational emergencies)

Location: Oakville, ON (Fieldwork across Hamilton, Halton, Peel)

Key Responsibilities

Care Planning & Quality Assurance (Fieldwork 30-50%)

Conduct initial in-home client assessments to evaluate health needs, safety, and personal preferences.
Develop, implement, and routinely update highly personalized Care Plans.
Perform regular quality assurance (QA) visits to client homes across the Hamilton-Halton-Peel region to monitor service delivery.
Maintain detailed, accurate documentation of all assessments, visits, and care plan modifications.

PSW Hiring, Training & Supervision

Participate actively in the recruitment, screening, and interviewing of top-tier Personal Support Workers (PSWs).
Conduct comprehensive onboarding and orientation sessions for all new hires.
Implement ongoing training programs and provide continuous on-the-job education and support to the care team.
Evaluate PSW performance in the field, ensuring strict compliance with healthcare standards and agency best practices.

Scheduling & Care Coordination

Oversee and optimize client-staff scheduling to ensure reliable, consistent, and uninterrupted care coverage.
Match PSWs to clients based on clinical skill level, personality fit, and specific geographic requirements.
Manage day-to-day schedule adjustments, sick coverage, and emergency staffing changes efficiently.
Provide direct, hands-on care coverage in the field as a last resort during emergency PSW shortages or last-minute call-outs to ensure client safety and continuity of care.

Client & Employee Relations

Serve as the primary point of contact for clients and their families, ensuring high satisfaction and trust.
Proactively collect feedback from clients and families, ensuring prompt and professional resolution of any concerns.
Foster a supportive, engaging work environment for PSWs to boost employee morale and retention.
Build and maintain strong community relationships to uphold Angels My Way Home Care's reputation for excellence.

Brand Ambassadorship

Represent Angels My Way Home Care professionally at local health fairs, senior expos, and networking groups to elevate brand visibility.
Targeted Field Outreach: Build and maintain a robust database of local partners. Conduct proactive outreach to hospitals, retirement homes, and community centres through in-person visits, calls, and presentations.
Relationship Management: Foster trust-based referral partnerships with discharge planners, care coordinators, wellness managers, and social workers.

Required Qualifications

Certification: Must hold a valid Ontario Personal Support Worker (PSW) Certificate. An additional healthcare/business related degree or diploma is an asset.

Experience: Minimum 5 years of hands-on PSW experience, including 1–3 years in a supervision, lead, or coordination capacity.

Mobility: Valid Ontario G driver's license with a clean driving record and a reliable, properly insured vehicle.

Technical Skills: Proficiency in healthcare documentation, Microsoft Office (Word, Excel), and familiarity with CRM or scheduling software platforms.

Communication: Flawless written and verbal English communication skills; secondary languages are considered an asset.

Security: Successful completion of a Criminal Background Check and Vulnerable Sector Screening.

Essential Skills & Qualities

Elite time management and organizational abilities with sharp attention to detail.
Strong networking, interpersonal, and relationship-building capabilities.
A professional presence combined with an ability to work independently and manage shifting priorities.
A proactive problem-solver driven by a genuine passion for senior care.

Travel Requirements

Need based travel throughout the service area
Territory: Hamilton - Halton and Peel

Benefits

Competitive base salary with uncapped achievement-based incentives.
Mileage reimbursement for all work-related regional travel.
Opportunities for professional development and career growth.

Note

Resume submissions missing the minimum required hands-on experience will be automatically filtered out.
Candidates must be legally entitled to work in Canada. Professional references will be required upon request.
Only candidates meeting the baseline requirements will be contacted for an interview.
This job posting may be screened or sorted using AI-powered tools during the applicant review process. These tools assist in reviewing candidate qualifications and experience to ensure compliance with job requirements.

Apply About employer

More about this job

Responsibilities

Conduct in-home assessments, create and update individualized care plans, and perform quality assurance visits across the service area. Recruit, train, supervise, and schedule PSWs while coordinating client and employee relations, providing emergency care coverage when needed, and building community referral partnerships.

Requirements

Applicants must have a valid Ontario PSW Certificate, at least five years of hands-on PSW experience, and one to three years in a supervisory, lead, or coordination role. A valid Ontario G driver's license, a reliable insured vehicle, strong English communication and documentation skills, and successful criminal and vulnerable sector checks are required.

Skills

Care Planning
Client Assessment
Quality Assurance
PSW Recruitment
Staff Training
Staff Supervision
Scheduling
Care Coordination
Client Relations
Employee Relations
Relationship Building
Community Outreach
Healthcare Documentation
Microsoft Office
CRM Software
Time Management

Benefits

Mileage Reimbursement
Professional Development
Career Growth Opportunities
Achievement-Based Incentives

Visa sponsorship

Not detected in the job text

Keywords

Personal Support Worker Certificate
Care Planning
In-Home Client Assessments
Quality Assurance
PSW Recruitment
Onboarding
Staff Training
Performance Evaluation
Staff Scheduling
Care Coordination
Client Relations
Employee Relations
Referral Partnerships
Community Outreach
Healthcare Documentation
Microsoft Office
Microsoft Word
Microsoft Excel
CRM Software
Scheduling Software
Ontario G Driver's License
Criminal Background Check
Vulnerable Sector Screening
Home Health Care
Senior Care

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