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Added 4 mins ago
T
Operations Manager (Civil/FTTH Construction)
Telecon
Saskatoon, SK
- Full-time
Reporting to the Senior Director of Operations; the Operations Manager is responsible to lead and manage all operations of their region. This includes health and safety, finances, contract…
Added 4 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Ottawa, ON
- $21 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 4 mins ago
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Practice Consultant - Medical Aesthetics
BoomerangFX
Mississauga, ON
- $65,000 to $75,000 CAD / year
- Full-time
Lead live software training sessions for new internal teams
Added 4 mins ago
E
Product Marketing Manager - Contractor - 26423
Enverus
Calgary, AB
- Contract
The energy industry is changing fast. But we've continued to lead the way in energy technology, creating intelligent connections across the entire energy ecosystem, from renewables, power…
Added 4 mins ago
Senior Software Developer
Range
Toronto, ON
We're looking for an experienced developer to join TripArc as a Senior Software Developer. You'll work on a mature travel platform that thousands of travel professionals rely on every day,…
Added 4 mins ago
Solutions Architect - App Enablement Lead
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Advocate for the adoption of modern software development practices, such as DevOps and microservices architecture.
Added 19 mins ago
BR
General Manager
BGO Real Estate
AB · Calgary, AB
- Full-time
Leadership & Team Management: Lead onsite staff, support professional development, and foster accountability, teamwork, and continuous improvement.
Added 19 mins ago
FB
Assistant Grocery Manager - Overnight
Farm Boy Inc.
Ottawa, ON
- From $22 CAD / hour
- Full-time
Support team development through training, coaching, motivation, and recognition while maintaining a high level of trust, confidentiality, and professionalism.
Added 19 mins ago
L
Director, Legal Engineering
Legora
Toronto, ON
- Full-time
…North America, you will set the craft bar, build the Canadian team and its Team Lead layer, partner closely with Go-to-Market and Engagement, lead selectively on the highest-stakes clients,…
Added 35 mins ago
VC
Estimator
VINCI Construction
Vancouver, BC
- Full-time
…projects. This position works with the Project Procurement team in the delivery of a total bid price for heavy civil general contracts in both conventional tender and design-build formats.…
Added 35 mins ago
MU
Gestionnaire de clinique/Clinic Manager
McGill University
Montreal, QC
- $66,190 to $99,210 CAD / year
- Full-time
Leadership and Team Management: Lead, motivate, and support a multidisciplinary team while fostering professional development, collaboration, and a positive, inclusive work environment.
Added 35 mins ago
Senior Software Developer
TripArc
Toronto, ON
We're looking for an experienced developer to join TripArc as a Senior Software Developer. You'll work on a mature travel platform that thousands of travel professionals rely on every day,…
Added 35 mins ago
E
ABM Marketing Manager - 12m FTC
EcoOnline
Toronto, ON
- $80,000 to $90,000 CAD / year
- Full-time
This role sits within the NAM Demand Generation team and partners closely with Sales, Business Development, Product Marketing, RevOps, Customer Success and Global Marketing to execute…
Added 35 mins ago
CO
Job ID #32315: Supervisor, Cybersecurity
City of Hamilton
Hamilton, ON
- Full-time
…from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity,…
Added 35 mins ago
CO
Job ID #32314: Supervisor, IT Infrastructure
City of Hamilton
Hamilton, ON
- Full-time
…from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity,…
Added 35 mins ago
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Job ID #32296: Manager, IT Infrastructure
City of Hamilton
Hamilton, ON
- Full-time
…from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity,…
Added 35 mins ago
CO
Job ID #32295: Manager, Cybersecurity
City of Hamilton
Hamilton, ON
- Full-time
…from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity,…
Added 35 mins ago
CO
Job ID #32317: Senior Project Manager, Specialized Transit
City of Hamilton
ON · Hamilton, Ontario
- Full-time
Lead the development, monitoring, continual improvement, and maintenance of service standards for Accessible Transportation Services.
Added 50 mins ago
JI
Contractor Sales-Plumbing Specialist
J.D. Irving, Limited
Moncton, NB
- Full-time
Whether you're leading a team, serving customers, creating content, managing projects, or building expertise in your field, you'll find opportunities to learn new skills, take on new…
Added 50 mins ago
JI
Contractor Sales-Plumbing Specialist
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Saint John, NB
- Full-time
Whether you're leading a team, serving customers, creating content, managing projects, or building expertise in your field, you'll find opportunities to learn new skills, take on new…
Added 50 mins ago
JI
Contractor Sales-Plumbing Specialist
J.D. Irving, Limited
Moncton, NB
- Full-time
Whether you're leading a team, serving customers, creating content, managing projects, or building expertise in your field, you'll find opportunities to learn new skills, take on new…
Added 1 hour ago
PH
Patient Care Coordinator, BC Mental Health and Substance Use Services
Provincial Health Services Authority
Vancouver, BC
- Full-time
…position. Working collaboratively as part of an interdisciplinary team and within a Trauma Informed model of care and Indigenous Cultural lens coordinates client care activities in a…
Added 1 hour ago
FB
Assistant Grocery Manager - Overnight
Farm Boy Inc.
Ottawa, ON
- $22 CAD / hour
- Full-time
Support team development through training, coaching, motivation, and recognition while maintaining a high level of trust, confidentiality, and professionalism.
Added 1 hour ago
AI
Account Manager-Retail New Truck Sales
Altruck International Centres
Hamilton, ON
- Full-time
…Manager-Retail New Truck Sales to join our New Truck Sales team at our Hamilton location (2 Arrowsmith Road, Hamilton ON). Based out of Hamilton, ON, with an Area of Responsibility (AOR) of…
Added 1 hour ago
AI
Account Manager-Retail New Truck Sales
Altruck International Centres
Guelph, ON
- Full-time
…Manager-Retail New Truck Sales to join our New Truck Sales team at our Guelph location (405 Laird Road, Guelph ON). Based out of Guelph, ON,with an Area of Responsibility (AOR) of Guelph…

Angels My Way Home Care

Care Planner and Relationship Coordinator

Oakville, ON, Canada

Base Salary: $45,000 - $50,000 annually · Full-time

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Job details

Pay: Base Salary: $45,000 - $50,000 annually
Job type: Full-time
Apply by: Nov 27, 2026
Experience: Experience: Minimum 5 years of hands-on PSW experience, including 1–3 years in a supervision, lead, or coordination capacity.
Working hours: 40 hours per week
Posting language: English
Posted: Oct 28, 2026

Original job description

Care Planner & Relationship Coordinator | Angels My Way Home Care - Oakville, ON

Core Focus: Care Planning | PSW Hiring & Training | Staff Scheduling | Client / Employee/Partner Relations

Position Overview

We seek a dynamic, organized, and deeply passionate healthcare professional to coordinate client services, develop individualized Care Plans, oversee PSW hiring and training, manage scheduling, and support strong client and employee relations to ensure consistent, high-quality care. This role is a perfect transition for a seasoned Personal Support Worker ready to step into a strategic, supervisory, and relationship-focused leadership position.

Fieldwork Notice: This is a dynamic role requiring 30%–50% active fieldwork across our service area (Hamilton, Halton, and Peel).

About Us: Angels My Way Home Care is a trusted provider of personal support worker (PSW) services dedicated to enhancing the lives of seniors and individuals requiring home care support. Join a compassionate team that values professional growth while making a real difference in the lives of seniors, individuals in need, and their families. We're seeking an experienced Care Planner & Relationship Coordinator to join our team.

Compensation & Job Details

Base Salary: $45,000 - $50,000 annually

Additional Earning Potential: Up to $12,000 annually through:

Client Retention & Feedback Bonus
Revenue Commission

Job Type: Full-Time, Permanent

Schedule: Monday to Friday, 40 hours per week (occasional evening/weekend flexibility required for operational emergencies)

Location: Oakville, ON (Fieldwork across Hamilton, Halton, Peel)

Key Responsibilities

Care Planning & Quality Assurance (Fieldwork 30-50%)

Conduct initial in-home client assessments to evaluate health needs, safety, and personal preferences.
Develop, implement, and routinely update highly personalized Care Plans.
Perform regular quality assurance (QA) visits to client homes across the Hamilton-Halton-Peel region to monitor service delivery.
Maintain detailed, accurate documentation of all assessments, visits, and care plan modifications.

PSW Hiring, Training & Supervision

Participate actively in the recruitment, screening, and interviewing of top-tier Personal Support Workers (PSWs).
Conduct comprehensive onboarding and orientation sessions for all new hires.
Implement ongoing training programs and provide continuous on-the-job education and support to the care team.
Evaluate PSW performance in the field, ensuring strict compliance with healthcare standards and agency best practices.

Scheduling & Care Coordination

Oversee and optimize client-staff scheduling to ensure reliable, consistent, and uninterrupted care coverage.
Match PSWs to clients based on clinical skill level, personality fit, and specific geographic requirements.
Manage day-to-day schedule adjustments, sick coverage, and emergency staffing changes efficiently.
Provide direct, hands-on care coverage in the field as a last resort during emergency PSW shortages or last-minute call-outs to ensure client safety and continuity of care.

Client & Employee Relations

Serve as the primary point of contact for clients and their families, ensuring high satisfaction and trust.
Proactively collect feedback from clients and families, ensuring prompt and professional resolution of any concerns.
Foster a supportive, engaging work environment for PSWs to boost employee morale and retention.
Build and maintain strong community relationships to uphold Angels My Way Home Care's reputation for excellence.

Brand Ambassadorship

Represent Angels My Way Home Care professionally at local health fairs, senior expos, and networking groups to elevate brand visibility.
Targeted Field Outreach: Build and maintain a robust database of local partners. Conduct proactive outreach to hospitals, retirement homes, and community centres through in-person visits, calls, and presentations.
Relationship Management: Foster trust-based referral partnerships with discharge planners, care coordinators, wellness managers, and social workers.

Required Qualifications

Certification: Must hold a valid Ontario Personal Support Worker (PSW) Certificate. An additional healthcare/business related degree or diploma is an asset.

Experience: Minimum 5 years of hands-on PSW experience, including 1–3 years in a supervision, lead, or coordination capacity.

Mobility: Valid Ontario G driver's license with a clean driving record and a reliable, properly insured vehicle.

Technical Skills: Proficiency in healthcare documentation, Microsoft Office (Word, Excel), and familiarity with CRM or scheduling software platforms.

Communication: Flawless written and verbal English communication skills; secondary languages are considered an asset.

Security: Successful completion of a Criminal Background Check and Vulnerable Sector Screening.

Essential Skills & Qualities

Elite time management and organizational abilities with sharp attention to detail.
Strong networking, interpersonal, and relationship-building capabilities.
A professional presence combined with an ability to work independently and manage shifting priorities.
A proactive problem-solver driven by a genuine passion for senior care.

Travel Requirements

Need based travel throughout the service area
Territory: Hamilton - Halton and Peel

Benefits

Competitive base salary with achievement-based incentives.
Mileage reimbursement for all work-related regional travel.
Opportunities for professional development and career growth.

Note

Resume submissions missing the minimum required hands-on experience will be automatically filtered out.
Candidates must be legally entitled to work in Canada. Professional references will be required upon request.
Only candidates meeting the baseline requirements will be contacted for an interview.
This job posting may be screened or sorted using AI-powered tools during the applicant review process. These tools assist in reviewing candidate qualifications and experience to ensure compliance with job requirements.

Apply About employer

More about this job

Responsibilities

Assess clients in their homes, develop and update personalized care plans, conduct quality assurance visits, and coordinate PSW recruitment, training, supervision, and scheduling. Serve as a primary contact for clients and families, resolve concerns, support staff retention, and build community and referral partnerships through outreach.

Requirements

Requires a valid Ontario PSW certificate, at least five years of hands-on PSW experience, and one to three years in a supervisory, lead, or coordination role. Candidates must have a valid Ontario G driver's license, a reliable insured vehicle, strong English communication and documentation skills, and pass criminal background and vulnerable sector checks.

Skills

Care Planning
Client Assessment
Quality Assurance
PSW Recruitment
Staff Training
Staff Supervision
Scheduling
Care Coordination
Client Relations
Employee Relations
Community Outreach
Relationship Building
Healthcare Documentation
Microsoft Office
CRM Software
Time Management

Benefits

Achievement-Based Incentives
Mileage Reimbursement
Professional Development
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Personal Support Worker
PSW Certificate
Care Planning
In-Home Client Assessments
Quality Assurance
PSW Recruitment
Onboarding
Staff Training
Staff Supervision
Staff Scheduling
Care Coordination
Client Relations
Employee Relations
Referral Partnerships
Community Outreach
Healthcare Documentation
Microsoft Office
Word
Excel
CRM Software
Scheduling Software
Ontario G Driver's License
Criminal Background Check
Vulnerable Sector Screening
Home Health Care
Senior Care

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