Senior Technician
- Hamilton, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Experience
- 5+ years experience as a security/alarm technician (residential + commercial)
- Posting language
- English
- Posted
Original job description
Senior Security Technician (Service + Install)
PasWord Protection Services Inc. | Hamilton + Halton + Niagara + Brant + Peel | Full-Time
PasWord Protection Services is hiring a Senior Security Technician to lead high-quality installs, handle complex troubleshooting, and support our team in delivering an exceptional customer experience across residential and commercial sites.
What you’ll do
- Lead installations and service for:
- Intrusion/alarm systems (takeovers, upgrades, troubleshooting)
- CCTV / IP & analog video systems
- Video Monitoring Systems
- Access control Systems
- Cellular communicators and monitoring-related equipment
- Diagnose and resolve complex issues efficiently and professionally
- Complete clean, code-compliant wiring, labeling, testing, and documentation
- Communicate clearly with customers and train them on system use
- Support apprentices/junior techs and uphold jobsite quality standards
- Coordinate with dispatch/project leads to keep jobs moving smoothly
What we’re looking for
- 5+ years experience as a security/alarm technician (residential + commercial)
- Strong troubleshooting skills and pride in clean workmanship
- Solid knowledge of low-voltage cabling best practices
- Comfortable with ladders/lifts and working on active sites
- Valid driver’s license and clean driving record
- Professional, customer-first attitude
Certifications are a strong asset
- CFAA (Fire Alarm) or relevant fire experience
- Working at Heights, WHMIS, First Aid/CPR
- Lift/Scissor certification
- Vendor certifications (DSC, Honeywell, Ajax, etc.) are a plus
Bonus skills (nice-to-have)
- Networking fundamentals (VLANs, port forwarding, PoE switches, VPN basics)
- Advanced access control experience (multi-door systems, integrations)
- Experience with ULC environments and documentation standards
What we offer
- Competitive compensation based on experience
- Company vehicle
- Steady pipeline of work across multiple regions
- A team that values quality, professionalism, and customer experience
- Growth opportunities into Lead Tech / Project Lead roles
Apply
Email your resume (or a short summary of your experience, certifications, and the systems you’ve worked on) to dlloyd@pasword.com with the subject:
“Senior Technician – PasWord”
More about this job
Responsibilities
Lead installation and service work for alarm, video monitoring, CCTV, access control, and related security equipment, while diagnosing complex issues and completing clean, code-compliant wiring and documentation. Communicate with customers, train junior technicians, maintain jobsite quality, and coordinate with dispatch and project leads.
Requirements
Candidates need at least five years of residential and commercial security or alarm technician experience, strong troubleshooting ability, and knowledge of low-voltage cabling practices. A valid driver’s license, clean driving record, comfort working on active sites and at heights, and a professional customer-first attitude are required; relevant certifications are an asset.
Skills
- Security System Installation
- Alarm System Troubleshooting
- CCTV and Video Systems
- Access Control Systems
- Low-Voltage Cabling
- Complex Troubleshooting
- Code-Compliant Wiring
- Customer Communication
- Apprentice Training
- Jobsite Quality Standards
- Networking Fundamentals
- Advanced Access Control
- Technical Documentation
- Team Coordination
Benefits
- Company Vehicle
- Growth Opportunities
Visa sponsorship
Not detected in the job text
Hiring contact email
dlloyd@pasword.com
Categories
- Security & Safety
- Trades
- Technology
- Customer Service & Support
Keywords
- Intrusion Alarm Systems
- CCTV
- IP Video
- Analog Video
- Video Monitoring Systems
- Access Control Systems
- Cellular Communicators
- Low-Voltage Cabling
- DSC
- Honeywell
- Ajax
- CFAA
- Fire Alarm
- Working at Heights
- WHMIS
- First Aid
- CPR
- Lift Certification
- Scissor Lift
- VLANs
- Port Forwarding
- PoE Switches
- VPN
- ULC Environments
- Residential Security
- Commercial Security
- Code-Compliant Wiring
- System Testing
- Technical Documentation