Jobs in Canada

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Added 4 mins ago
B
Experts, service-conseil | Client Success Experts
Bloom
Montreal, QC
- Full-time
(Account Manager, Senior Account Manager, Account Supervisor, Client Success Specialist, Customer Success Manager, Account Director, Senior Project Manager, Product Lead, etc.)
Added 4 mins ago
A
Ingénierie en Chef - Systèmes avion (train d’atterrissage, freins, air, carburant) / Chief Engineering - Aircraft Systems (Landing Gear, Brakes, Air, Fuel)
Airbus
Montreal, QC · Mirabel, QC
- Full-time
…afin d'obtenir un produit global optimal, et s'assurer que les solutions d'ingénierie sont conformes à ces exigences tout au long du processus de…
Added 34 mins ago
MI
Customer Quality Engineer
Magna International
Newmarket, ON
- Full-time
…across Mechatronics and Mirror systems to deliver integrated solutions that support the evolution of vehicle…
Added 49 mins ago
T
New Business Specialist - Private Client Advice
TD
Toronto, ON · Markham, ON
- Full-time
…acquisition channels. The incumbent will have a growth mindset, be solutions oriented, strategic, and deliver exceptional client service. The role will require an underwriting focus to…
Added 1 hour ago
Sr. Talent Acquisition Specialist
KEV Group
Toronto, ON · Kitchener, ON
The Talent Acquisition team is integral to KEV’s success, driving growth and team excellence through strategic partnership and deep recruiting expertise. We collaborate across the…
Added 1 hour ago
TC
Heavy Rental Representative
Toromont Cat
Concord, ON
- Full-time
Toromont Cat is looking for a Heavy Rental Representative to join our team! The primary focus for the Rental Specialist is to use technical expertise to respond to our customer’s rental…
Added 2 hours ago
LC
Inventory Specialist
Linamar Corporation
Salford, ON
- Full-time
…precision technology. With a focus on quality, sustainability, and customer success, we cultivate a collaborative work environment where employees can grow and make a global…
Added 2 hours ago
U
Customer Experience Specialist (Bilingual-Co-op)
USG
Oakville, ON
- Other
…ceilings and careers. CGC Inc. is currently recruiting for a Customer Experience Specialist (Co-op) in Oakville, Ontario. This position will be hybrid remote and willy require time in the…
Added 2 hours ago
U
Customer Experience Specialist (Co-op)
USG
Oakville, ON
- Other
…ceilings and careers. CGC Inc. is currently recruiting for a Customer Experience Specialist (Co-op) in Oakville, Ontario. This position will be hybrid remote and willy require time in the…
Added 3 hours ago
GE
Inside Sales - Tri-City Region
Gerrie Electric Wholesale Ltd.
Cambridge, ON
- Full-time
The Inside Sales Specialist serves as the direct link between Gerrie Electric and its customers, providing exceptional service, timely support, and tailored solutions that strengthen…
Added 3 hours ago
GE
Inside Sales - Tri-City Region
Gerrie Electric Wholesale Ltd.
Guelph, ON
- Full-time
The Inside Sales Specialist serves as the direct link between Gerrie Electric and its customers, providing exceptional service, timely support, and tailored solutions that strengthen…
Added 3 hours ago
GE
Inside Sales - Tri-City Region
Gerrie Electric Wholesale Ltd.
Kitchener, ON
- Full-time
The Inside Sales Specialist serves as the direct link between Gerrie Electric and its customers, providing exceptional service, timely support, and tailored solutions that strengthen…
Added 3 hours ago
Senior Renewals Specialist
Minitab
Toronto, ON
…analytics, digital simulation, and connected manufacturing solutions. You'll join a collaborative, high-performing team that values curiosity, continuous learning, and customer success…
Added 3 hours ago
QG
Procurement Specialist – Mining
Quadra Group
Vaudreuil-Dorion, QC
- Full-time
Workplace Flexibility: We have a policy that allows for hybrid work, with a minimum presence of 2 days per week at the office
Added 3 hours ago
Operations Specialist
Sonepar
Windsor, ON
…(Windsor, Chatham, London, and Sarnia), the Regional Operations Specialist supports branch operations by driving process improvement, ensuring operational consistency, and assisting…
Added 3 hours ago
H
Bilingual Recruiter
Hays
Montreal, QC
- Full-time
…people as well as our customers. With over 50 years of business success across 31 countries, we have built a reputation as the world leader in specialist recruitment and workforce…
Added 4 hours ago
Specialist Solutions (AI Agent Specialist)
Independent Electricity System Operator
Canada
Develop and test integrated computer-based information solutions for business and operations processes for the reliable operation of the power system, operation of the IESO Administered…
Added 4 hours ago
GL
Customer Solutions Specialist
goeasy Ltd.
Regina, SK
- Full-time
A day in a life of a Customer Solutions Specialist:
Added 5 hours ago
D
Spécialiste des transactions
Diesel-Bec
Boisbriand, QC
- Full-time
· Collaborer avec les ingénieurs et les chefs de produit pour proposer des solutions d’alimentation sur mesure.
Added 5 hours ago
Procurement Specialist – Mining
Quadra
Vaudreuil-Dorion, QC · Delta, BC
Workplace Flexibility: We have a policy that allows for hybrid work, with a minimum presence of 2 days per week at the office
Added 5 hours ago
Procurement Specialist – Mining
Quadra
Vaudreuil-Dorion, QC · Delta, BC
Workplace Flexibility: We have a policy that allows for hybrid work, with a minimum presence of 2 days per week at the office
Added 6 hours ago
JC
Creo Electrical Design Specialist
Johnson Controls
AB · SA - Edmonton Orion
- Full-time
Join a team where your engineering expertise directly impacts product performance, manufacturability, and customer success. You will contribute to innovative designs that enhance building…
Added 6 hours ago
WL
Medical Secretary
Wilfrid Laurier University
Waterloo, ON
- Part-time
Minimum one (1) year post-secondary education in medical office administration plus two (2) years related experience delivering high-volume front-line customer service.
Added 6 hours ago
SS
Specialist, Intelligent Automation
Samuel, Son & Co.
Oakville, ON
- Full-time
At Samuel, meeting our customer needs is our top priority. With cost-effective distribution and just-in-time delivery of metals and industrial products across North America, we ensure our…
Added 9 hours ago
A
Product Specialist (Cloud Support SME)
Acceldata
Kitchener, ON
- Full-time
As a Product Specialist, you will join a team of highly skilled engineers who thrive on tackling new and impactful challenges, shaping the future of Acceldata’s support services. In this…

Closed listing

Aon

Client Success Specialist

Montreal, QC, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Closing date: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

Interested in exploring something different while applying your existing insurance experience & knowledge? Thinking about joining an industry-leading, global organization for more growth? Then you won’t want to miss this opportunity to join Aon and our dynamic team!

This is a hybrid role with the flexibility to work both virtually and from our Montreal office.

Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What The Day Will Look Like

As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions supporting the Commercial Risk division.

Resolve basic inquiries associated with all aspects of Aon Client Services (ACS) service delivery (e.g. output delivery, basic invoice inquiries, etc.) and refer more complex inquiries to senior team members;
Identify and retrieve relevant compliance documentation necessary to process renewals, invoices, and any other ACS results;
Perform vital activities or support sales & broking teams in initiating a renewal, processing an invoice, issuing auto IDs, issuing renewal and urgent certificates, initiating endorsements and processing other client requests;
Seek assistance from team members when confronted with unfamiliar or complex processing transactions;
Monitor and attend to requests via Polaris that require actions promptly;
Ensure the system of record (Xpress) is accurate and current to ensure outputs and client results will be produced according to guidelines and policy details;
Collaborate closely and be responsive to inquiries from outsourced providers to handle and ensure the timeliness and quality of outputs;
Upload, index or attach documents in the Document Management System;
Perform pre-renewal account review with the sales and broking team to meet client expectations related to timelines and to ensure accuracy of results (certificates, invoices, endorsements, etc.);
Help colleagues troubleshoot and resolve basic client issues around ACS services;
With assistance from sales and broking, address and complete special client projects;
Participate in internal renewal meetings where required.

How This Opportunity Is Different

Your role as a Client Success Specialist embodies our company’s culture as Aon United, where we work as one team and where everyone is made to feel included. We are a caring and motivated team. Our focus is making sure our internal and external clients, as well as prospective clients, are being provided the utmost excellent and precise service, along with inheriting excellent relationships and bonds as we work closely with them in providing knowledge, professionalism and expertise.

Finding a balance between personal growth and well-being is important to us. We provide our colleagues with empowering tools and training to build their skills and encourage them in growth opportunities.

Skills And Experience That Will Lead To Success

At least 6 months of experience in the insurance industry is preferred;
High attention to detail;
Developed interpersonal and collaborative skills and ability to work in a team environment
Outstanding customer service;
French / English bilingualism is preferred due to the frequent interactions with clients, colleagues, or partners based in Quebec, other Canadian provinces and/or internationally.
Proficiency with the MS Office suite.
Post-secondary education in an insurance-related field or equivalent years of office experience is preferred;
AMF license preferred or desire to obtain it;
Working towards CAIB, CRM or CIP is considered an asset

How We Support Our Colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

2541566

About employer

More about this job

Responsibilities

Handle routine client service inquiries and support commercial insurance renewals, invoices, certificates, endorsements, and other client requests. Maintain accurate client records and documentation, coordinate with internal teams and outsourced providers, and help ensure timely, high-quality service delivery.

Requirements

At least six months of insurance industry experience is preferred, along with strong attention to detail, customer service, interpersonal, and teamwork skills. Microsoft Office proficiency is expected; post-secondary education in an insurance-related field or equivalent office experience, French-English bilingualism, an AMF license, and progress toward CAIB, CRM, or CIP credentials are preferred or considered assets.

Skills

Customer Service
Attention To Detail
Interpersonal Skills
Collaboration
Insurance Services
Renewal Processing
Invoice Processing
Certificate Issuance
Endorsement Processing
Document Management
Compliance Documentation
Client Issue Resolution
Microsoft Office
French-English Bilingualism

Benefits

Global Wellbeing Days
Flexible Working Arrangements
Training And Development

Visa sponsorship

Not detected in the job text

Keywords

Commercial Risk
Insurance
Aon Client Services
Client Service Delivery
Renewals
Invoice Processing
Auto IDs
Certificates
Endorsements
Compliance Documentation
Xpress
Polaris
Document Management System
Microsoft Office
AMF License
CAIB
CRM
CIP
French-English Bilingualism
Customer Service
Pre-Renewal Account Review

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Jobs in Canada