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Content Marketing Manager
Spektrix
Remote, Canada
- $85,000 to $100,000 CAD / year
- Full-time
- Remote
Spektrix has an exciting opportunity for a Content Marketing Manager to join our Marketing team!
Added 29 mins ago
SM
RQ11649 – Project Manager/Leader – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Project Manager/Leader with proven experience in product planning, product lifecycle management, product vision and strategy, project management, stakeholder…
Added 29 mins ago
SM
RQ11649 – Project Manager/Leader – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Project Manager/Leader with proven experience in product planning, product lifecycle management, product vision and strategy, project management, stakeholder…
Added 29 mins ago
SM
RQ11649 – Project Manager/Leader – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Project Manager/Leader with proven experience in product planning, product lifecycle management, product vision and strategy, project management, stakeholder…
Added 29 mins ago
TB
Senior IT Internal Controls Auditor
Tilray Brands, Inc.
Toronto, ON
- $70,000 to $85,000 CAD / year
- Full-time
Reporting to the Manager, Internal Audit, the Senior IT Internal Controls Auditor is responsible for supporting the planning and execution of IT audit engagements in alignment with…
Added 29 mins ago
TB
IT Internal Controls Auditor
Tilray Brands, Inc.
Toronto, ON
- $60,000 to $75,000 CAD / year
- Full-time
Reporting to the Manager, Internal Audit, the IT Internal Controls Auditor is responsible for supporting the execution of IT audit engagements in alignment with departmental standards and…
Added 29 mins ago
A
Salesforce Project Manager
Arytic
Brampton, ON
- Contract
10+ years of IT software development project management experience
Added 29 mins ago
K
Project Manager - Museum Projects
Kubik
Mississauga, ON
- Full-time
…through installation? Kubik Maltbie is looking for a seasoned Project Manager to lead client relationships and project delivery for world-class experiential spaces. You’ll guide one to two…
Added 29 mins ago
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Senior Project Manager Finance Modernization
CGI
Toronto, ON
- Full-time
We are seeking an experienced Senior Project Manager to support a large-scale Finance Modernization initiative. This role will be responsible for strategically planning, coordinating, and…
Added 29 mins ago
WI
Billing Coordinator
WSP in Canada
Laval, QC
- Full-time
…details, prepare timely and accurate invoices, and partner with project and finance colleagues to resolve issues. This entry-level opportunity offers meaningful responsibility, exposure…
Added 29 mins ago
WI
Billing Coordinator
WSP in Canada
Montreal, QC
- Full-time
…details, prepare timely and accurate invoices, and partner with project and finance colleagues to resolve issues. This entry-level opportunity offers meaningful responsibility, exposure…
Added 29 mins ago
WI
Electrical Project Manager/Estimator
Western Integrated Ltd.
Burnaby, BC
- Full-time
We are seeking a skilled and detail-oriented Electrical Project Manager / Estimator to join our dynamic and growing team. In this position, you’ll lead industrial and commercial…
Added 29 mins ago
K
Account Manager
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Mississauga, ON
- Full-time
Proactively anticipate challenges, resolve issues, and ensure seamless project execution.
Added 29 mins ago
WI
Project Coordinator
Western Integrated Ltd.
Burnaby, BC
- Full-time
Develop and maintain project schedules in MS Project with input from the Project Manager and create and schedule work orders
Added 29 mins ago
WI
Billing Coordinator
WSP in Canada
Brossard, QC
- Full-time
…details, prepare timely and accurate invoices, and partner with project and finance colleagues to resolve issues. This entry-level opportunity offers meaningful responsibility, exposure…
Added 29 mins ago
BD
Manager, Financial Reporting
Black Diamond Group
Calgary, AB
- Full-time
…differentiated solutions. We believe each customer and each project is unique and that we can tailor a combination of products and services that deliver an enhanced outcome. Our Way is to…
Added 30 mins ago
Legal Counsel Procurement & Contract Governance
VIA Rail Canada
Montreal, QC
Reporting to the Senior Legal Counsel Manager, the candidate acts as counsel for the negotiation, approval and management of contracts within the Legal Services team.
Added 30 mins ago
D
Localization Producer
Deluxe
Toronto, ON · Vancouver, BC · ON · BC · CA-Toronto
- Full-time
3+ years of relevant work experience in localization or marketing, preferably as a Localization Producer or Project Manager within the marketing, trailer, entertainment, or gaming…
Added 30 mins ago
D
Project Manager, Marketing
Deluxe
Toronto, ON · ON · BC · CA-Toronto
- Full-time
3+ years of relevant work experience in localization or marketing, preferably as a Localization Producer or Project Manager within the marketing, trailer, entertainment, or gaming…
Added 45 mins ago
PD
Senior Project Manager
Priestly Demolition Inc.
Calgary, AB
- Full-time
The Senior Project Manager is responsible for the planning, execution, and financial performance of demolition projects from award through to completion. This role ensures projects are…
Added 45 mins ago
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Manager, Business Operations and Transformation
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- Full-time
Acting as a strategic partner to Ryse leadership, the Manager will work across Partnerships & Client Success, Regulatory Affairs & Compliance, Operations, Finance, and corporate Technology…
Added 45 mins ago
RB
Chief Investment Strategist (RBC PH&N IC)
Royal Bank of Canada
Toronto, ON
- Full-time
Work with key partners such as RBC Global Asset Management, Global Manager Research, and the WMC Alternatives team on the review of proprietary and sub-advised solutions.
Added 45 mins ago
Project Manager
AlayaCare
Toronto, ON
As a Project Manager on our U.S. Homecare team, you’ll play a pivotal role in delivering successful, high-quality software implementations for our clients. Reporting to the Manager, PMO,…
Added 1 hour ago
MJ
Financial Analyst - Mental Health & Addictions
Manufacturing Job Site
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- Full-time
Reporting to the Manager – Financial Services, the Financial Analyst – Mental Health & Addictions (MH&A) is responsible for supporting the MH&A portfolio through statistical data analysis,…
Added 1 hour ago
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Sr. Marketing Manager (18 month contract)
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- Full-time
The Sr. Marketing Manager is responsible for developing and executing the Alberta Homes annual marketing strategy and budget, leading integrated campaigns and initiatives that drive lead…

Aon

Resource Manager

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 1, 2026
Experience: Must have 3 or more years of work as a Client Success Specialist and over 7 years of commercial insurance and/or related business experience.
Posting language: English
Posted: Oct 2, 2026

Original job description

Aon is looking for a Resource Manager

As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions supporting Risk.

This is a hybrid role with the flexibility to work both virtually and from our Toronto office.

This role may require you to work in different time zones based on client needs.

Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What The Day Will Look Like

Manages overall client satisfaction and where appropriate participates in decisions involving service related issues and resolution/solutions with offshore/onshore team.
Evaluates and recognizes in collaboration with the offshore/onshore team staff performance, recommends/provides training and development opportunities.
Oversees resources to accommodate workflow; and manage client deliverables.
Monitors resources and transactions to ensure the necessary activities to initiate and deliver a renewal, process an invoice, issue auto liability slips, issue a Certificate, initiate endorsements, and process other client requests.
Audits performance to determine if client fulfillment is in accordance with client’s expectations as it relates to timeliness and accuracy of deliverables.
Troubleshoots and resolves client issues around ACS deliverables; escalate/engage as required to leadership.
Provides direction and guidance to team members who are confronted with unfamiliar or complex client issues.
Conducts office and/or client visits upon request.
Participates in the development of client solutions with ARS Field Office Management.
Revises program based on customer feedback and results; creates transition plan which includes training for resources, establishment of service measurements, and a timeline for actual transition.
Manages special projects to streamline processes handled by offshore/onshore ACS partners.

How This Opportunity Is Different

The Resource Manager is responsible for fulfillment of service and provides a point of escalation for internal stake holders. The Resource Manager is empowered to make decisions related to resource management, employee development needs, process development and implementation of processes and procedures, overseeing the transactions/work of the Genpact CSS team members. The Resource Manager ensures that transactions are executed with the highest degree of accuracy, according to established timeframes and within the standards required to meet all compliance and control guidelines.

Skills And Experience That Will Lead To Success

Must have 3 or more years of work as a Client Success Specialist and over 7 years of commercial insurance and/or related business experience.
Proven technical competency, in commercial insurance, with an ability to demonstrate capabilities to create innovative and controlled solutions.
Experience in resource deployment and utilization management.
Strong interpersonal skills, with the ability to interact effectively at various levels.
Proficient use of technology to meet the expectation of both internal and external clients
Successfully operates in a fast-paced output driven environment that requires staff members to multi-task, react quickly and perform task that are not routine.
Ability to identify and analyze client needs to develop solid solutions.
Proven leadership skills in a team environment.
Must maintain appropriate brokers license.
Available to travel as needed/required

How We Support Our Colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

2544651

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More about this job

Responsibilities

Oversee resource allocation, team performance, client deliverables, and service quality for onshore and offshore teams, ensuring transactions are accurate, timely, and compliant. Resolve and escalate client issues, guide employee development, support client solutions and transitions, and lead projects to improve processes.

Requirements

Requires at least three years of experience as a Client Success Specialist and more than seven years of commercial insurance or related business experience, along with technical insurance expertise and resource management experience. Candidates must demonstrate leadership, strong interpersonal and analytical skills, maintain an appropriate broker’s license, and be available to travel as needed.

Skills

Commercial Insurance
Resource Deployment
Utilization Management
Client Satisfaction
Client Issue Resolution
Employee Development
Performance Evaluation
Workflow Management
Client Deliverables
Compliance And Controls
Process Development
Project Management
Leadership
Interpersonal Communication
Client Needs Analysis
Broker Licensing

Benefits

Global Wellbeing Days
Flexible Working Arrangements
Learning And Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Commercial Insurance
Risk
Client Success Specialist
Resource Management
Resource Deployment
Utilization Management
Client Satisfaction
Onshore And Offshore Teams
Genpact CSS
ACS Deliverables
ARS Field Office Management
Renewals
Invoice Processing
Auto Liability Slips
Certificates
Endorsements
Client Service
Employee Development
Training
Performance Evaluation
Workflow Management
Compliance
Controls
Process Development
Process Improvement
Transition Planning
Broker License
Client Solutions

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