General Manager Assistant – Bilingual English & Mandarin

About Aosom

Aosom Canada Inc. is an eCommerce company offering a wide range of products, including home goods, furniture, outdoor essentials, and more. With warehouses in Toronto and Calgary, we support customers across Canada through our online retail and distribution operations.

About the Role

We are seeking a proactive and organized General Manager Assistant to support the General Manager in achieving annual business objectives, coordinating operational and management initiatives, and maintaining effective communication with headquarters.

This role operates in a bilingual English and Chinese working environment. Fluency in both English and Chinese, including speaking, reading, and writing, is mandatory. You must be comfortable participating in meetings, preparing business documents, and communicating professionally in both languages.

Key Responsibilities

• Support the General Manager in implementing business plans and tracking progress toward annual objectives.
• Organize meetings, prepare agendas and minutes, and follow up on decisions and action items.
• Coordinate projects, develop project plans, monitor timelines, and follow up across departments and headquarters.
• Assist with HR administration, performance management coordination, expense control, and the implementation of company policies and procedures.
• Review, document, and improve operational processes, and coordinate training to support process standardization.
• Serve as a key liaison between the local General Manager’s Office and its counterpart at headquarters.
• Support corporate culture initiatives and complete other assignments from the General Manager.

Qualifications

• Mandatory fluency in both English and Chinese, spoken and written, with the ability to work confidently in a bilingual business environment.
• Bachelor’s degree or above, preferably in Business Administration, Management, or a related field. A master’s degree is an asset.
• At least five years of professional experience. Previous experience in a management role is preferred.
• Strong project coordination, organizational, and follow up skills, with the ability to manage multiple priorities.
• Proficiency in Microsoft Excel and other office applications
• Excellent communication and interpersonal skills, with the ability to collaborate across cultures and departments.
• A strong sense of responsibility, sound judgment, initiative, and leadership potential.
• A proactive, results-oriented approach and the ability to work effectively under pressure.

Job Types: Full-time, Permanent

Benefits:

• Dental care
• Extended health care
• Life insurance
• Paid time off
• Store discount
• Vision care

Pay: Base CA$60,000.00 - CA$80,000.00 per year