Jobs in Canada

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Associate Financial Advisor
CIBC
Winnipeg, MB
- Full-time
Business development - Create relationships by networking with clients’ families and friends to uncover opportunities and refer to appropriate partners. Call both existing and potential…
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Business Enablement Analyst co-op
CIBC
Toronto, ON
- Full-time
The Business Enablement Analyst co-op will play a vital role in managing and optimizing the Allego Learning Management System (LMS). You’ll ensure the platform runs smoothly, help users get…
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Analyst, Enterprise Data and Records co-op
CIBC
Toronto, ON
- Full-time
The Enterprise Data & Records Management Office (EDRMO) is accountable for supporting the development and implementation of data and records governance across the enterprise. In this role,…
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DevOps Consultant, Application Development
CIBC
Toronto, ON
- Full-time
…clients. You will collaborate with partners in application development, quality assurance, operations, infrastructure, and business partners across various technology groups to deliver high…
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Analyst, FIU Regulatory Reporting
CIBC
Toronto, ON
- Full-time
…the data entry/filing process and interacts with various AML business partners to help streamline data entry and to improve overall data quality across the investigative…
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Compliance Officer, IIROC Wealth Management Compliance - Bilingual
CIBC
Toronto, ON
- Full-time
…job-related knowledge, as well as geographic location and specific business needs. Our compensation philosophy supports ongoing growth and development, enabling progression within the…
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Director, IT Quality Assurance
CIBC
Toronto, ON
- Full-time
…reliability, and resilience of technology solutions that support our business and clients. As CoE Team Lead, you’ll provide centralized testing standards, strategy and tooling across…
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Optical Performance Lab Verification and Testing Co-op
Ciena
Ottawa, ON
- $25.5 to $35 CAD / hour
- Full-time
…guided by innovation, integrity, and collaboration. Through development opportunities, meaningful work, and flexibility, Ciena supports growth and well-being - on and off the job. Connect…
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Electronic Reliability Engineer Co-op (Winter 2027)
Ciena
Ottawa, ON
- Full-time
…guided by innovation, integrity, and collaboration. Through development opportunities, meaningful work, and flexibility, Ciena supports growth and well-being - on and off the job. Connect…
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Senior Procurement Analyst
Canadian Tire Corporation
Toronto, ON
- Full-time
…execution of savings opportunities for a targeted portfolio of business…
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Credit Analyst, Commercial Banking
BMO
Vancouver, BC · FBT
- Full-time
…that provides construction financing, commercial mortgages, development loans, and investment property financing to builders, developers, and real estate investors across Canada. With…
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Manager, Salesforce Innovation & Enablement
BMO
Toronto, ON · BMOPLACE
- Full-time
Supports the development of tools and delivery of training focused on delivering business results, with a primary focus in marketing and social media.
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Entry Level Route Driver Trainee
Clean Harbors
Delta, BC
- Full-time
…conscious team in Delta, BC! This role begins with learning our business operations, company policies, and safety procedures. The goal will be to progress into a Route Driver that safely…
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Receptionist
BDO
Calgary, AB
- Full-time
You grow your expertise through learning and professional development
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Investment Support Officer
Scotiabank
ON · Mississauga, ON
…fostering an inclusive work environment; communicating vison/values/business strategy and managing succession and development planning for the…
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Officer Mortgage Operations
Scotiabank
Perth East, ON · Mississauga, ON
…initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal…
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Business Controls Officer
Scotiabank
Montreal, QC
As a Business Controls Officer you contribute to the success of Regulatory Controls and the Canadian Branch Network by conducting independent and rigorous reviews to support Global…
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Senior Procurement Specialist
AstraZeneca
Hamilton, ON · Canada – Hamilton – Longwood Road South
- Full-time
The Sr. Procurement Specialist is responsible for the purchasing and management of isotopes used in research, clinical development, manufacturing, and diagnostic applications. This role…
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Intellectual Property Coordinator
AstraZeneca
Mississauga, ON · Canada - Mississauga
- Full-time
…place to work. We know the health of people, the planet and our business are interconnected, which is why we’re taking ambitious action to tackle some of the biggest challenges of our time,…
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Gestionnaire de Contrats de vente / Sales Contracts Manager
Airbus
Mirabel, QC · Montreal, QC
- Full-time
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Project Manager - Hybrid Power & Electrification
Hatch
Vancouver, BC
Support business development. Contribute to proposals, execution strategies, estimates, and resource plans, and identify opportunities to support clients.
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Project Engineer - Hybrid Power & Electrification
Hatch
Vancouver, BC
Support clients and business development. Communicate technical recommendations and project risks clearly, build lasting client relationships, and contribute to proposals, estimates, and…
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Inside Sales Representative
Umicore
Markham, ON
College diploma in business (preferably marketing, administration or similar)
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Platform Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…application deployment, partnering closely with engineering and business…
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Strategic Partnership Manager
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Provide leadership and subject matter expertise across procurement, business projects and outsourcing initiatives, including the development, end-to-end negotiation, contract drafting, risk…

AOT Technologies

Senior Account Manager

Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Are you the person clients call when something really matters?

Can you tell a client "no" and come out of the conversation with their trust intact?

Would you rather own the results of a client portfolio than just manage the relationships?

AOT Technologies is seeking a Senior Account Manager to join our team and own a portfolio of client accounts and run each one like your own business, with room to grow as we do.

About AOT

We’re on a mission to help enterprises and governments bring their ideas to life.

As a boutique consulting firm, we partner with enterprises, startups, and governments to solve complex, mission-critical challenges. Our expertise spans business process management, automation and AI, cloud, and application development. Our teams are collaborative, our leadership is transparent, and our work is impactful.

Alongside our consulting practice, we’re product builders: our flagship platform, formsflow.ai, is a low-code solution that simplifies complex form creation, approvals, and workflow automation, helping organizations move faster without sacrificing quality or compliance. Under the SLED360 umbrella, we deliver products and services tailored to the unique needs of state and local governments and the education sector, from modern case management to digital services. Our product offerings reflect our entrepreneurial spirit and firsthand experience solving real-world problems with scalable, human-centered technology.

As we expand into new markets and scale our solutions, there’s never been a better time to join AOT.

Role And Responsibilities

You'll be the senior relationship lead for a set of client accounts. You'll protect delivery quality, keep each account's contracts and finances healthy, and find new ways to help clients succeed. You'll be hands-on and resourceful, and you'll help shape how account management works here as we grow.

You Will

Act as a trusted, senior point of contact and escalation point for your clients.
Know your contracts inside out, manage renewals, and catch scope creep before it costs us.
Manage account budgets and forecasts, working with Finance to keep invoicing and payments on track.
Grow your accounts by spotting opportunities, including in AI and emerging technology, and partnering early with Sales.
Work with project leads in Canada and India to keep delivery aligned with what clients need and what we've agreed to.
Report to leadership on account health, risks and opportunities.

Who You Are

You think like a business owner. You know your accounts' numbers, contracts, and people, and you make decisions that balance a happy client with a healthy account. You stay steady when a client pushes back, and you can deliver difficult news in a way that builds credibility. People count on you because you follow through, consistently. You're hands-on and resourceful and you adapt quickly to new environments, including the pace and culture of the public sector.

What You Bring

10+ years in account management, client services or engagement management, ideally in IT consulting or professional services.
A proven record of managing budgets and growing existing accounts.
Ability to manage competing, urgent priorities.
Confidence with contracts, statements of work, SLAs and change management.
Enough technical fluency to talk credibly about software delivery and AI with clients and engineers. You don't need to be a developer.
Composure under pressure, and the ability to deliver difficult news without damaging trust.
A hands-on, resourceful approach and strong business acumen.

Nice-to-Have

Experience with government or public sector clients, ideally in BC.
Experience in a smaller or growing firm.
Experience with distributed teams across time zones.
Technical background, e.g., undergraduate studies in computer science or a related field, previous work experience in IT or related industries.

What We Offer

Annual salary of $130K – $150K CAD, commensurate with experience
Flexible hybrid work environment in beautiful Victoria, BC
Continuous learning and leadership development opportunities
Flexible schedules and generous paid time off
Competitive health, dental, and wellness benefits from Day 1
Employer-sponsored deferred profit-sharing plan
A collaborative, mission-driven culture where your work matters

Apply Now

If you're passionate about client delivery and ready to own a portfolio of your own, apply today – we’re hiring now and excited to meet you.

We strongly encourage candidates of all backgrounds, experiences, and identities to apply, even if they don’t meet 100% of the listed criteria. We are seeking candidates with diverse career experiences for this position. If you’re passionate about impacting the tech industry and eager to contribute your expertise, we invite you to apply!

Closing date: Open until filled

Salary Range: $130,000 CAD - $150,000 CAD

Apply About employer

More about this job

Responsibilities

Own a portfolio of client accounts as the senior relationship lead, maintaining client trust while protecting delivery quality, contract scope, budgets, renewals, and account financial health. Identify growth opportunities, coordinate delivery with project teams in Canada and India, and report account health, risks, and opportunities to leadership.

Requirements

Requires 10 or more years of experience in account management, client services, or engagement management, ideally in IT consulting or professional services, with a record of managing budgets and growing accounts. Candidates should be confident with contracts, statements of work, SLAs, and change management; able to discuss software delivery and AI; and skilled at prioritizing competing demands and communicating difficult news with composure.

Skills

Account Management
Account Growth
Budget Management
Financial Forecasting
Contract Management
Statement of Work Management
Scope Management
Change Management
Software Delivery
Artificial Intelligence
Client Escalation Management
Risk Management
Stakeholder Communication
Business Acumen

Benefits

Flexible Hybrid Work Environment
Continuous Learning and Leadership Development
Flexible Schedules
Paid Time Off
Health Benefits
Dental Benefits
Wellness Benefits
Employer-Sponsored Deferred Profit-Sharing Plan

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Client Services
Engagement Management
IT Consulting
Professional Services
Account Portfolio
Client Relationships
Contract Renewals
Statements Of Work
Service-Level Agreements
Change Management
Scope Management
Account Budgets
Financial Forecasting
Invoicing
Payment Management
Account Growth
Software Delivery
Artificial Intelligence
Emerging Technology
Business Process Management
Automation
Cloud
Application Development
Low-Code
Workflow Automation
Public Sector
Government
Distributed Teams
Risk Management

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