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Added 3 mins ago
PT Residence Worker, Mental Health (Aspen House Supported Living)
Connective
Mission, BC
Reports and is accountable to the Program Manager of the facility or their designate
Added 3 mins ago
PT Residence Worker, Mental Health (Aspen House Supported Living | Thu-Sat | 24 HR)
Connective
Mission, BC
Reports and is accountable to the Program Manager of the facility or their designate
Added 3 mins ago
PT - Residence Worker, Mental Health (Aspen House Supported Living)
Connective
Mission, BC
Reports and is accountable to the Program Manager of the facility or their designate
Added 3 mins ago
PT Residence Worker, Mental Health (Aspen House Supported Living)
Connective
Mission, BC
Reports and is accountable to the Program Manager of the facility or their designate
Added 3 mins ago
PT Residence Worker, Mental Health (Maple Place Staffed Living Upstairs)
Connective
Coquitlam, BC
Reports and is accountable to the Program Manager of the facility or their designate
Added 3 mins ago
3
Overnight Youth Worker - Weekend Part time( HOPE Program)
360°kids
Markham, ON
- Part-time
…journey. Youth Workers provide mentoring, crisis support, and case management in order to support youth to meet their…
Added 3 mins ago
Machine Operator 1 - Production - Aft - 1
Give and Go Prepared Foods
Toronto, ON
Under the general supervision of the Area Leader, Production Supervisor and/or Plant Manager; the Machine Operator will be responsible for ensuring the equipment is operated correctly by…
Added 3 mins ago
Machine Operator 1 - Production - Night - 1
Give and Go Prepared Foods
Toronto, ON
Under the general supervision of the Area Leader, Production Supervisor and/or Plant Manager; the Machine Operator will be responsible for ensuring the equipment is operated correctly by…
Added 3 mins ago
Machine Operator 1 - Production - Day - 1
Give and Go Prepared Foods
Toronto, ON
Under the general supervision of the Area Leader, Production Supervisor and/or Plant Manager; the Machine Operator will be responsible for ensuring the equipment is operated correctly by…
Added 3 mins ago
Manager, Registration & Convocation (Temporary: November 2026 - December 2027)
Mohawk College
Hamilton, ON
Reporting to the Director, Enrolment Services and Supports, the Manager, Registration & Convocation plays a leadership role within the Registrar’s Office by providing direction and guidance…
Added 3 mins ago
RO
Curatorial Project Director, Canada (24-month contract)
Royal Ontario Museum
Toronto, ON
- Full-time
Second interview: A 1-hour in-person meeting with the Hiring Manager and relevant team members. You may be asked to present a pre-assigned case study and discuss scenarios relevant to your…
Added 18 mins ago
AA
26-111: Disabilities Management Advisor
Associated Ambulance
AB · Acheson, Alberta
- Full-time
Reports Directly To: Manager, Employee Relations & Total Compensation
Added 18 mins ago
C
Nurse Practitioner - Gender Affirming Health Clinic
CMHA
ON · Aurora, ON
- Full-time
Inputs all relevant client data in medical records and case presentations.
Added 18 mins ago
UO
Academic and Student Programs Coordinator
University of British Columbia
Kelowna, BC · UBCO | Engineering, Management and Education Building (EME)
- $5,519 to $6,326 CAD / month
- Full-time
The Academic & Student Programs Coordinator reports to the Manager, Administration and works closely with faculty members, academic leaders, students, and administrative colleagues across…
Added 18 mins ago
SL
Senior Consultant, AI Strategy & Program Execution
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
…execution. In addition, they will serve as the primary program manager for an assigned AI workstream within the portfolio, coordinating stakeholders and ensuring priorities translate into…
Added 18 mins ago
C
Compliance Manager - KYC
Corpay
Toronto, ON
- Full-time
Corpay is currently looking to hire a Compliance Manager KYC within our Compliance division. This position falls under our Cross-Border line of business and is located in Toronto, Canada.…
Added 33 mins ago
Clinical Support Worker
Lookout Housing and Health Society
North Vancouver, BC
The Clinical Support Worker (CSW) reports to Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society including following Lookout’s Code of…
Added 33 mins ago
Program Resource Worker
Lookout Housing and Health Society
North Vancouver, BC
The Program Resource Worker (PRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 33 mins ago
H
Social Worker Degree
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: The Case Manager provides social case management support as a primary care provider to the client population. The population targeted for this project are those who have…
Added 33 mins ago
HD
Affiliate and Influencer Program Manager
Hadley Designs
Remote, Canada
- Full-time
- Remote
That's where you come in. We're looking for an Affiliate and Influencer Program Manager who has already built and scaled affiliate programs for e-commerce brands and is ready to do it again…
Added 33 mins ago
HD
Amazon Brand Manager
Hadley Designs
Remote, Canada
- Full-time
- Remote
Hadley Designs is seeking an Amazon Brand Manager to take full ownership of a multi-million dollar group of our products on Amazon, as the product manager, the merchandiser, and the CEO of…
Added 33 mins ago
A
Substation Technologist
AltaLink
Acheson, AB
- Full-time
Reporting to the Manager, Substations North, this position will be part of a multi-disciplinary team responsible for the operation and maintenance of Altalink’s transmission substations in…
Added 33 mins ago
SD
Senior Project Manager
Symbiotic Digital
Toronto, ON · Queen's Park Ontario Provincial Government, Ontario
- Contract
We are seeking an experienced Senior Project Manager to lead
Added 33 mins ago
I
Global Account Manager
IMDEX
Canada
- Full-time
The Global Account Manager owns IMDEX’s strategic relationship with a portfolio of major global mining and resources customers. The role connects customer priorities across corporate,…
Added 33 mins ago
YR
Program Manager
York Region Centre for Community Safety
Markham, ON
- Full-time
The Program Manager is responsible for overseeing the effective delivery, coordination, and continuous improvement of service at York Region Centre for Community Safety (YRCCS) and works…

AOT Technologies

Senior Account Manager

Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Are you the person clients call when something really matters?

Can you tell a client "no" and come out of the conversation with their trust intact?

Would you rather own the results of a client portfolio than just manage the relationships?

AOT Technologies is seeking a Senior Account Manager to join our team and own a portfolio of client accounts and run each one like your own business, with room to grow as we do.

About AOT

We’re on a mission to help enterprises and governments bring their ideas to life.

As a boutique consulting firm, we partner with enterprises, startups, and governments to solve complex, mission-critical challenges. Our expertise spans business process management, automation and AI, cloud, and application development. Our teams are collaborative, our leadership is transparent, and our work is impactful.

Alongside our consulting practice, we’re product builders: our flagship platform, formsflow.ai, is a low-code solution that simplifies complex form creation, approvals, and workflow automation, helping organizations move faster without sacrificing quality or compliance. Under the SLED360 umbrella, we deliver products and services tailored to the unique needs of state and local governments and the education sector, from modern case management to digital services. Our product offerings reflect our entrepreneurial spirit and firsthand experience solving real-world problems with scalable, human-centered technology.

As we expand into new markets and scale our solutions, there’s never been a better time to join AOT.

Role And Responsibilities

You'll be the senior relationship lead for a set of client accounts. You'll protect delivery quality, keep each account's contracts and finances healthy, and find new ways to help clients succeed. You'll be hands-on and resourceful, and you'll help shape how account management works here as we grow.

You Will

Act as a trusted, senior point of contact and escalation point for your clients.
Know your contracts inside out, manage renewals, and catch scope creep before it costs us.
Manage account budgets and forecasts, working with Finance to keep invoicing and payments on track.
Grow your accounts by spotting opportunities, including in AI and emerging technology, and partnering early with Sales.
Work with project leads in Canada and India to keep delivery aligned with what clients need and what we've agreed to.
Report to leadership on account health, risks and opportunities.

Who You Are

You think like a business owner. You know your accounts' numbers, contracts, and people, and you make decisions that balance a happy client with a healthy account. You stay steady when a client pushes back, and you can deliver difficult news in a way that builds credibility. People count on you because you follow through, consistently. You're hands-on and resourceful and you adapt quickly to new environments, including the pace and culture of the public sector.

What You Bring

10+ years in account management, client services or engagement management, ideally in IT consulting or professional services.
A proven record of managing budgets and growing existing accounts.
Ability to manage competing, urgent priorities.
Confidence with contracts, statements of work, SLAs and change management.
Enough technical fluency to talk credibly about software delivery and AI with clients and engineers. You don't need to be a developer.
Composure under pressure, and the ability to deliver difficult news without damaging trust.
A hands-on, resourceful approach and strong business acumen.

Nice-to-Have

Experience with government or public sector clients, ideally in BC.
Experience in a smaller or growing firm.
Experience with distributed teams across time zones.
Technical background, e.g., undergraduate studies in computer science or a related field, previous work experience in IT or related industries.

What We Offer

Annual salary of $130K – $150K CAD, commensurate with experience
Flexible hybrid work environment in beautiful Victoria, BC
Continuous learning and leadership development opportunities
Flexible schedules and generous paid time off
Competitive health, dental, and wellness benefits from Day 1
Employer-sponsored deferred profit-sharing plan
A collaborative, mission-driven culture where your work matters

Apply Now

If you're passionate about client delivery and ready to own a portfolio of your own, apply today – we’re hiring now and excited to meet you.

We strongly encourage candidates of all backgrounds, experiences, and identities to apply, even if they don’t meet 100% of the listed criteria. We are seeking candidates with diverse career experiences for this position. If you’re passionate about impacting the tech industry and eager to contribute your expertise, we invite you to apply!

Closing date: Open until filled

Salary Range: $130,000 CAD - $150,000 CAD

Apply About employer

More about this job

Responsibilities

Own a portfolio of client accounts as the senior relationship lead, maintaining client trust while protecting delivery quality, contract scope, budgets, renewals, and account financial health. Identify growth opportunities, coordinate delivery with project teams in Canada and India, and report account health, risks, and opportunities to leadership.

Requirements

Requires 10 or more years of experience in account management, client services, or engagement management, ideally in IT consulting or professional services, with a record of managing budgets and growing accounts. Candidates should be confident with contracts, statements of work, SLAs, and change management; able to discuss software delivery and AI; and skilled at prioritizing competing demands and communicating difficult news with composure.

Skills

Account Management
Account Growth
Budget Management
Financial Forecasting
Contract Management
Statement of Work Management
Scope Management
Change Management
Software Delivery
Artificial Intelligence
Client Escalation Management
Risk Management
Stakeholder Communication
Business Acumen

Benefits

Flexible Hybrid Work Environment
Continuous Learning and Leadership Development
Flexible Schedules
Paid Time Off
Health Benefits
Dental Benefits
Wellness Benefits
Employer-Sponsored Deferred Profit-Sharing Plan

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Client Services
Engagement Management
IT Consulting
Professional Services
Account Portfolio
Client Relationships
Contract Renewals
Statements Of Work
Service-Level Agreements
Change Management
Scope Management
Account Budgets
Financial Forecasting
Invoicing
Payment Management
Account Growth
Software Delivery
Artificial Intelligence
Emerging Technology
Business Process Management
Automation
Cloud
Application Development
Low-Code
Workflow Automation
Public Sector
Government
Distributed Teams
Risk Management

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