Jobs in Canada

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Added 1 min ago
BG
Branch Manager - Peterbilt
Brandt Group of Companies
North Bay, ON
- Full-time
Brandt is a customer driven company, privately owned and family run, strengthened by diversification and succeeding through specialization. We opera
Added 1 min ago
LC
Beauty Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
North Bay, ON
- Full-time
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BG
310T Truck & Coach Technician - Peterbilt
Brandt Group of Companies
Tecumseh, ON
- Full-time
Brandt is a customer driven company, privately owned and family run, strengthened by diversification and succeeding through specialization. We operate over 170 locations across Canada, the…
Added 1 min ago
BG
Heavy Equipment Technician - Shop
Brandt Group of Companies
Trois-Rivières, QC
- Full-time
This position is responsible for performing basic/complex diagnostics, service maintenance and repair work on customer and/or dealer-owned equipment on an efficient basis.
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BG
Customer Support Advisor (CSA)
Brandt Group of Companies
North Bay, ON
- Full-time
Brandt Tractor Ltd is currently seeking a Customer Support Advisor (CSA) for our North Bay location.
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BG
Parts Person - Peterbilt
Brandt Group of Companies
Tecumseh, ON
- Full-time
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Owner Operator Class 1 Driver - Highway (Nights)
Armour Transportation Systems
Miramichi, NB
- Full-time
…efficiently throughout the Maritimes while providing exceptional service to our…
Added 1 min ago
BG
Heavy Equipment Technician - Leadhand - Construction & Forestry
Brandt Group of Companies
Oro, ON
- Full-time
The Heavy Equipment Technician - Leadhand is responsible for independently performing basic to complex diagnostics, service maintenance and repair work on customer and/or dealer owned…
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Retail Customer Service Lead
PetSmart
Timmins, ON
- Full-time
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BG
Leadhand Parts - Peterbilt (Windsor)
Brandt Group of Companies
Tecumseh, ON
- Full-time
Brandt is a customer driven company, privately owned and family run, strengthened by diversification and succeeding through specialization. We operate over 170 locations across Canada, the…
Added 1 min ago
BG
Facility Manager
Brandt Group of Companies
Mississauga, ON
- Full-time
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Key Holder / Senior Beauty Sales Consultant
Chatters Limited Partnership
Saskatoon, SK
- Full-time
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BG
Field Service Technician - Peterbilt
Brandt Group of Companies
Saskatoon, SK
- Full-time
The Field Service Technician is responsible for independently performing basic to complex diagnostics, service maintenance and repair work on customer equipment efficiently in a field…
Added 1 min ago
BG
Représentant·e des ventes - Équipement de construction compact | Territory Manager - Compact Construction Equipment
Brandt Group of Companies
Mont-Joli, QC
- Full-time
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BG
Territory Manager - Compact Construction Equipment
Brandt Group of Companies
Oro, ON
- Full-time
…focuses on developing business opportunities, strengthening customer relationships, and achieving sales goals to grow revenue and market…
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Sales Associate
Ardene
Pembroke, ON
- $17.95 CAD / hour
- Part-time
The Sales Associate provides outstanding customer service, merchandises, generates and processes sales as well as maintains the store’s cleanliness and appearance.
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Mechanical Fitter - Maroochydore
Unitywater
Sunshine Coast, BC
- Full-time
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Diet Clerk, Patient Food Services, C&W
Sanya’k̓ula
Vancouver, BC
- Part-time
Added 1 min ago
SI
Housekeeping
Shannex Incorporated
Dartmouth, NS
- Full-time
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Operations Intern
Parrish & Heimbecker, Limited
Moosomin, SK
- Full-time
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Operations Intern
Parrish & Heimbecker, Limited
Strathclair, MB
- Full-time
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AZ Driver - US/Long Haul - XTL Is Growing!
XTL TRANSPORT INC.
Toronto, ON · Etobicoke, ON
- Full-time
…and an unwavering dedication, XTL is recognized as a leading service provider in our…
Added 1 min ago
HR
Greeter (Full-Time)
Hyatt Regency
Vancouver, BC
- Full-time
…attentive colleagues who are focused on providing efficient service and meaningful experiences. Our colleagues select us because we provide amazing opportunities, growth and development, a…
Added 1 min ago
XT
AZ Driver - US/Long Haul - XTL Is Growing
XTL TRANSPORT INC.
Toronto, ON · Etobicoke, ON
- Full-time
…and an unwavering dedication, XTL is recognized as a leading service provider in our…
Added 1 min ago
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Third Key Holder
Ardene
Coquitlam, BC
- Full-time

AOT Technologies

Senior Account Manager

Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Are you the person clients call when something really matters?

Can you tell a client "no" and come out of the conversation with their trust intact?

Would you rather own the results of a client portfolio than just manage the relationships?

AOT Technologies is seeking a Senior Account Manager to join our team and own a portfolio of client accounts and run each one like your own business, with room to grow as we do.

About AOT

We’re on a mission to help enterprises and governments bring their ideas to life.

As a boutique consulting firm, we partner with enterprises, startups, and governments to solve complex, mission-critical challenges. Our expertise spans business process management, automation and AI, cloud, and application development. Our teams are collaborative, our leadership is transparent, and our work is impactful.

Alongside our consulting practice, we’re product builders: our flagship platform, formsflow.ai, is a low-code solution that simplifies complex form creation, approvals, and workflow automation, helping organizations move faster without sacrificing quality or compliance. Under the SLED360 umbrella, we deliver products and services tailored to the unique needs of state and local governments and the education sector, from modern case management to digital services. Our product offerings reflect our entrepreneurial spirit and firsthand experience solving real-world problems with scalable, human-centered technology.

As we expand into new markets and scale our solutions, there’s never been a better time to join AOT.

Role And Responsibilities

You'll be the senior relationship lead for a set of client accounts. You'll protect delivery quality, keep each account's contracts and finances healthy, and find new ways to help clients succeed. You'll be hands-on and resourceful, and you'll help shape how account management works here as we grow.

You Will

Act as a trusted, senior point of contact and escalation point for your clients.
Know your contracts inside out, manage renewals, and catch scope creep before it costs us.
Manage account budgets and forecasts, working with Finance to keep invoicing and payments on track.
Grow your accounts by spotting opportunities, including in AI and emerging technology, and partnering early with Sales.
Work with project leads in Canada and India to keep delivery aligned with what clients need and what we've agreed to.
Report to leadership on account health, risks and opportunities.

Who You Are

You think like a business owner. You know your accounts' numbers, contracts, and people, and you make decisions that balance a happy client with a healthy account. You stay steady when a client pushes back, and you can deliver difficult news in a way that builds credibility. People count on you because you follow through, consistently. You're hands-on and resourceful and you adapt quickly to new environments, including the pace and culture of the public sector.

What You Bring

10+ years in account management, client services or engagement management, ideally in IT consulting or professional services.
A proven record of managing budgets and growing existing accounts.
Ability to manage competing, urgent priorities.
Confidence with contracts, statements of work, SLAs and change management.
Enough technical fluency to talk credibly about software delivery and AI with clients and engineers. You don't need to be a developer.
Composure under pressure, and the ability to deliver difficult news without damaging trust.
A hands-on, resourceful approach and strong business acumen.

Nice-to-Have

Experience with government or public sector clients, ideally in BC.
Experience in a smaller or growing firm.
Experience with distributed teams across time zones.
Technical background, e.g., undergraduate studies in computer science or a related field, previous work experience in IT or related industries.

What We Offer

Annual salary of $130K – $150K CAD, commensurate with experience
Flexible hybrid work environment in beautiful Victoria, BC
Continuous learning and leadership development opportunities
Flexible schedules and generous paid time off
Competitive health, dental, and wellness benefits from Day 1
Employer-sponsored deferred profit-sharing plan
A collaborative, mission-driven culture where your work matters

Apply Now

If you're passionate about client delivery and ready to own a portfolio of your own, apply today – we’re hiring now and excited to meet you.

We strongly encourage candidates of all backgrounds, experiences, and identities to apply, even if they don’t meet 100% of the listed criteria. We are seeking candidates with diverse career experiences for this position. If you’re passionate about impacting the tech industry and eager to contribute your expertise, we invite you to apply!

Closing date: Open until filled

Salary Range: $130,000 CAD - $150,000 CAD

Apply About employer

More about this job

Responsibilities

Own a portfolio of client accounts as the senior relationship lead, maintaining client trust while protecting delivery quality, contract scope, budgets, renewals, and account financial health. Identify growth opportunities, coordinate delivery with project teams in Canada and India, and report account health, risks, and opportunities to leadership.

Requirements

Requires 10 or more years of experience in account management, client services, or engagement management, ideally in IT consulting or professional services, with a record of managing budgets and growing accounts. Candidates should be confident with contracts, statements of work, SLAs, and change management; able to discuss software delivery and AI; and skilled at prioritizing competing demands and communicating difficult news with composure.

Skills

Account Management
Account Growth
Budget Management
Financial Forecasting
Contract Management
Statement of Work Management
Scope Management
Change Management
Software Delivery
Artificial Intelligence
Client Escalation Management
Risk Management
Stakeholder Communication
Business Acumen

Benefits

Flexible Hybrid Work Environment
Continuous Learning and Leadership Development
Flexible Schedules
Paid Time Off
Health Benefits
Dental Benefits
Wellness Benefits
Employer-Sponsored Deferred Profit-Sharing Plan

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Client Services
Engagement Management
IT Consulting
Professional Services
Account Portfolio
Client Relationships
Contract Renewals
Statements Of Work
Service-Level Agreements
Change Management
Scope Management
Account Budgets
Financial Forecasting
Invoicing
Payment Management
Account Growth
Software Delivery
Artificial Intelligence
Emerging Technology
Business Process Management
Automation
Cloud
Application Development
Low-Code
Workflow Automation
Public Sector
Government
Distributed Teams
Risk Management

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