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Added 13 mins ago
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Licensed Practical Nurse (LPN) or Research Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Support the Team: Assist with various tasks as directed by the manager,
Added 13 mins ago
PC
Team Leader - Hazardous Materials Division
Pinchin Canada
Richmond, BC
- $90,000 to $105,000 CAD / year
- Full-time
Senior Technical Reviewer of proposals and deliverables. Ensure technical excellence and quality in the delivery of all services/products (scope development, field execution and project…
Added 13 mins ago
AI
Senior Identity and Reliability Engneering Specialist - Ping Forgerock
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Montreal, QC
- Full-time
Provide support and guidance to senior-level stakeholders.
Added 13 mins ago
BH
Property Representative 1 - Distribution Acquisitions
BC Hydro
Vancouver, BC
- Full-time
…provides expertise in the acquisition of property rights in support of BC Hydro’s distribution electrical system. We work collaboratively with various business groups (Distribution/Field…
Added 13 mins ago
SO
Journeyman Heavy Duty Mechanic
Sundown Oilfield Services Ltd.
Grande Prairie, AB
- Full-time
…troubleshooting mechanical, electrical, and fluid power issues in the field and in the shop. The mechanic will complete work orders and service reports, follow company and regulatory safety…
Added 13 mins ago
KS
Engineering Manager - Industrial Automation & Power Systems
Kinetic Search Group
Vancouver, BC · Greater Vancouver Metropolitan Area
- $170,000 to $190,000 CAD / year
- Full-time
…design, manufacturing, commissioning, modernization, and ongoing technical…
Added 13 mins ago
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Bilingual Senior QA Analyst – Finance & Enterprise Performance Management (EPM)
Hays
Montreal, QC
- Contract
Coordinate defect triage, retesting, and closure with functional and technical teams.
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Programmer
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Maintain technical documentation to support system sustainability, reproducibility, and knowledge transfer.
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Firmware Engineer
Solidigm
Vancouver, BC
- $116,480 to $174,800 CAD / year
- Full-time
…empowers us to bring our best selves to deliver excellence in support of Solidigm's vision and mission to be the go-to partner for optimized data storage solutions. You can be part of the…
Added 13 mins ago
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Solutions Architect, AI/ML
Fidus Systems
Canada
- Full-time
We are seeking a Solutions Architect, AI/ML that will have a critical role in understanding technical project requirements, for existing and potential clients, to assess whether the…
Added 13 mins ago
Intern, Security Analyst - Winter Semester 2027
AlayaCare
Montreal, QC
Currently pursuing a Bachelor’s or advanced degree in Computer Science, Cybersecurity, Software Engineering, Computer Engineering, Information Technology, or a related technical field.
Added 13 mins ago
AG
Senior Mill Projects Engineer
Artemis Gold - Blackwater Project
BC
- Other
Maintain a strong field presence and ensure all assigned work complies with company requirements and applicable health, safety, environmental, and regulatory standards.• Provide technical…
Added 28 mins ago
BG
Service Technician - Field
Brandt Group of Companies
Regina, SK
- Full-time
The Field Service Technician is responsible for independently performing basic to complex diagnostics, service maintenance and repair work on customer equipment efficiently in a field…
Added 28 mins ago
BG
Engineering Team Lead - Tillage
Brandt Group of Companies
Zehner
- Full-time
A key aspect of this position is to identify and mitigate technical and business risks related to the engineering design of our tillage products. The Platform Team Lead will also be…
Added 28 mins ago
BG
Lead Civil Engineer
Brandt Group of Companies
Zehner
- Full-time
Responsible for the design and detailing of civil elements for all projects, including design plans, technical details, and engineering specifications
Added 28 mins ago
DM
Service Technician
Denaeyer Mechanical
Cambridge, ON
- Full-time
…responsibilities include diagnosing system issues, completing field service calls, performing preventive maintenance, and ensuring all work meets safety and regulatory standards. The…
Added 28 mins ago
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Account Service Manager - Toronto (CN Bilingual)
Geek+
Toronto, ON
- Full-time
Help draft RCA and CR documents by gathering information from the technical support team, IT operations, and system engineering team. Ensure issue resolution through obtaining RCA and CR…
Added 28 mins ago
PC
Global Sales Incentive Plan Analyst
Pursuit Collection
Banff, AB · Calgary, AB · CAN - Banff Office (Support Services)
- Full-time
Conduct quarterly meetings with the field to support approved goal adjustments due to business changes, open positions, construction/refresh, or new acquisitions.
Added 28 mins ago
C
Senior Analyst/Associate, Corporate Development
Corix
Vancouver, BC
- Other
Support the screening and underwriting of opportunities, including the assessment of commercial, financial, technical, regulatory, financing, and other strategic considerations.
Added 28 mins ago
Senior Maintenance & Reliability Engineer
Steel Reef Infrastructure Corporation
Calgary, AB
The successful candidate will provide technical support to field operations and maintenance teams, lead complex troubleshooting and reliability initiatives, and contribute to the ongoing…
Added 28 mins ago
DC
Intermediate Electrical Designer/Engineer
Danaher Corporation
Concord, ON · CAN - Concord - AB Sciex LP
- $90,000 to $103,000 CAD / year
- Full-time
Provide technical support for released products, driving improvements in manufacturing yield, field reliability, and product cost.
Added 28 mins ago
DC
Senior Electrical Engineer/Designer
Danaher Corporation
Concord, ON · CAN - Concord - AB Sciex LP
- $111,333 to $122,500 CAD / year
- Full-time
…design, qualification, manufacturing transfer, and sustaining support. In this role, you will apply deep expertise in high-voltage electronics, magnetics, system integration, and risk-based…
Added 28 mins ago
TH
MERCHANDISING SPECIALIST - LIVE GOODS
The Home Depot
Canada
- Full-time
Support PO data issues, cost discrepancies and accounts payable.
Added 28 mins ago
PT Residence Worker, Mental Health (Aspen House Supported Living)
Connective
Mission, BC
This position will provide casework and clinical support to residents of Connective’s programs in order to enhance their quality of life, to ensure the orderly and safe operation of the…
Added 28 mins ago
PT Residence Worker, Mental Health (Aspen House Supported Living | Thu-Sat | 24 HR)
Connective
Mission, BC
This position will provide casework and clinical support to residents of Connective’s programs in order to enhance their quality of life, to ensure the orderly and safe operation of the…

AOT Technologies

Senior Account Manager

Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Are you the person clients call when something really matters?

Can you tell a client "no" and come out of the conversation with their trust intact?

Would you rather own the results of a client portfolio than just manage the relationships?

AOT Technologies is seeking a Senior Account Manager to join our team and own a portfolio of client accounts and run each one like your own business, with room to grow as we do.

About AOT

We’re on a mission to help enterprises and governments bring their ideas to life.

As a boutique consulting firm, we partner with enterprises, startups, and governments to solve complex, mission-critical challenges. Our expertise spans business process management, automation and AI, cloud, and application development. Our teams are collaborative, our leadership is transparent, and our work is impactful.

Alongside our consulting practice, we’re product builders: our flagship platform, formsflow.ai, is a low-code solution that simplifies complex form creation, approvals, and workflow automation, helping organizations move faster without sacrificing quality or compliance. Under the SLED360 umbrella, we deliver products and services tailored to the unique needs of state and local governments and the education sector, from modern case management to digital services. Our product offerings reflect our entrepreneurial spirit and firsthand experience solving real-world problems with scalable, human-centered technology.

As we expand into new markets and scale our solutions, there’s never been a better time to join AOT.

Role And Responsibilities

You'll be the senior relationship lead for a set of client accounts. You'll protect delivery quality, keep each account's contracts and finances healthy, and find new ways to help clients succeed. You'll be hands-on and resourceful, and you'll help shape how account management works here as we grow.

You Will

Act as a trusted, senior point of contact and escalation point for your clients.
Know your contracts inside out, manage renewals, and catch scope creep before it costs us.
Manage account budgets and forecasts, working with Finance to keep invoicing and payments on track.
Grow your accounts by spotting opportunities, including in AI and emerging technology, and partnering early with Sales.
Work with project leads in Canada and India to keep delivery aligned with what clients need and what we've agreed to.
Report to leadership on account health, risks and opportunities.

Who You Are

You think like a business owner. You know your accounts' numbers, contracts, and people, and you make decisions that balance a happy client with a healthy account. You stay steady when a client pushes back, and you can deliver difficult news in a way that builds credibility. People count on you because you follow through, consistently. You're hands-on and resourceful and you adapt quickly to new environments, including the pace and culture of the public sector.

What You Bring

10+ years in account management, client services or engagement management, ideally in IT consulting or professional services.
A proven record of managing budgets and growing existing accounts.
Ability to manage competing, urgent priorities.
Confidence with contracts, statements of work, SLAs and change management.
Enough technical fluency to talk credibly about software delivery and AI with clients and engineers. You don't need to be a developer.
Composure under pressure, and the ability to deliver difficult news without damaging trust.
A hands-on, resourceful approach and strong business acumen.

Nice-to-Have

Experience with government or public sector clients, ideally in BC.
Experience in a smaller or growing firm.
Experience with distributed teams across time zones.
Technical background, e.g., undergraduate studies in computer science or a related field, previous work experience in IT or related industries.

What We Offer

Annual salary of $130K – $150K CAD, commensurate with experience
Flexible hybrid work environment in beautiful Victoria, BC
Continuous learning and leadership development opportunities
Flexible schedules and generous paid time off
Competitive health, dental, and wellness benefits from Day 1
Employer-sponsored deferred profit-sharing plan
A collaborative, mission-driven culture where your work matters

Apply Now

If you're passionate about client delivery and ready to own a portfolio of your own, apply today – we’re hiring now and excited to meet you.

We strongly encourage candidates of all backgrounds, experiences, and identities to apply, even if they don’t meet 100% of the listed criteria. We are seeking candidates with diverse career experiences for this position. If you’re passionate about impacting the tech industry and eager to contribute your expertise, we invite you to apply!

Closing date: Open until filled

Salary Range: $130,000 CAD - $150,000 CAD

Apply About employer

More about this job

Responsibilities

Own a portfolio of client accounts as the senior relationship lead, maintaining client trust while protecting delivery quality, contract scope, budgets, renewals, and account financial health. Identify growth opportunities, coordinate delivery with project teams in Canada and India, and report account health, risks, and opportunities to leadership.

Requirements

Requires 10 or more years of experience in account management, client services, or engagement management, ideally in IT consulting or professional services, with a record of managing budgets and growing accounts. Candidates should be confident with contracts, statements of work, SLAs, and change management; able to discuss software delivery and AI; and skilled at prioritizing competing demands and communicating difficult news with composure.

Skills

Account Management
Account Growth
Budget Management
Financial Forecasting
Contract Management
Statement of Work Management
Scope Management
Change Management
Software Delivery
Artificial Intelligence
Client Escalation Management
Risk Management
Stakeholder Communication
Business Acumen

Benefits

Flexible Hybrid Work Environment
Continuous Learning and Leadership Development
Flexible Schedules
Paid Time Off
Health Benefits
Dental Benefits
Wellness Benefits
Employer-Sponsored Deferred Profit-Sharing Plan

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Client Services
Engagement Management
IT Consulting
Professional Services
Account Portfolio
Client Relationships
Contract Renewals
Statements Of Work
Service-Level Agreements
Change Management
Scope Management
Account Budgets
Financial Forecasting
Invoicing
Payment Management
Account Growth
Software Delivery
Artificial Intelligence
Emerging Technology
Business Process Management
Automation
Cloud
Application Development
Low-Code
Workflow Automation
Public Sector
Government
Distributed Teams
Risk Management

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