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Added 6 mins ago
TS
Store Associate
The Salvation Army in Canada
Toronto, ON
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 6 mins ago
TS
Store Associate
The Salvation Army in Canada
Calgary, AB
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 6 mins ago
TS
Store Associate
The Salvation Army in Canada
Calgary, AB
- Full-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 6 mins ago
TS
Store Associate
The Salvation Army in Canada
Thunder Bay, ON
- Full-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 6 mins ago
TS
Store Associate
The Salvation Army in Canada
Thunder Bay, ON
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 6 mins ago
TL
VP, Go-To-Market
The Leadership Agency
Toronto, ON
- Full-time
…to design a modern, scalable GTM system from the ground up, inside a company where the mission actually matters. Reporting directly to the CEO, you'll work closely with Client Success,…
Added 6 mins ago
N
Account Manager-FR
Noramco
Mississauga, ON
- Full-time
Previous Sales/Inside Sales experience in the Canadian Electrical Industry is required
Added 6 mins ago
FG
Accounts Payable Clerk
Fort Garry Industries LTD.
Winnipeg, MB
- Full-time
Fort Garry Industries (FGI) is Canada's most trusted truck and trailer parts, sales and service provider.
Added 6 mins ago
OH
Inside Sales Representative
O’Dell HVAC Group
Ottawa, ON
- Full-time
We are seeking an Inside Sales Representative to join our Sales team in our Ottawa - Nepean Office. Reporting to the Regional Sales Manager, you will support the sales process by responding…
Added 21 mins ago
FG
Lot Technician - FFUN Cars/ FFUN Recon
FFUN Group
Saskatoon, SK
- Full-time
Health & Dental– Stay healthy and smile bright with our comprehensive health and dental plans. We've got you covered inside and out.
Added 36 mins ago
Wealth Management Intern (Student/New Grad)
The Canada Life Assurance Company
Calgary, AB · Vancouver, BC
Our organization is strong, and we’re getting stronger. Our Inside Sales team supports our industry leading Wealth businesses. On this team you will connect with some of the most…
Added 51 mins ago
KS
Supervisor I
kate spade new york
AB · Ksny West Edmonton Mall
- Full-time
The Supervisor supports store leadership by creating a customer-first, high-energy sales environment with exceptional floor supervision. This role drives store productivity and…
Added 1 hour ago
Customer Care Centre Agent - Winter 2026/27
Sunshine Village Corporation
Calgary, AB
…line of the Resort. The Agent facilitates pass and product sales, online and in person retail sales, and books hotel reservations. The Customer Care Centre Agent works under the direction…
Added 1 hour ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Thunder Bay, ON · Memorial Thrift Store
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 1 hour ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Thunder Bay, ON · Memorial Thrift Store
- Full-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 1 hour ago
AA
Store Driver
Advance Auto Parts
Hamilton, ON
- $17.95 to $18.85 CAD / hour
- Part-time
Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
Added 1 hour ago
AA
Store Driver
Advance Auto Parts
Timmins, ON
- $17.95 to $18.85 CAD / hour
- Full-time
…performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks…
Added 1 hour ago
Inside Sales Representative
Umicore
Markham, ON
Provide weekly and monthly reports to management on sales activities, figures and issues
Added 1 hour ago
NC
HVAC/Hydronics Inside Sales Representative
Noble Corporation
Toronto, ON · Rexdale, Ontario
- Full-time
Start a rewarding career at our Belfield PC as an HVAC/Hydronics Inside Sales Representative, we help our customers’ businesses succeed by investing in our most important asset: our…
Added 1 hour ago
NC
Inside Sales Representative - HVAC
Noble Corporation
Concord, ON
- Full-time
Start a rewarding career at our Concord HVAC Profit Centre as an Inside Sales Representative - HVAC! We are in business to help our customers succeed!
Added 1 hour ago
KS
Inside Sales - Mechanical Systems & HVAC
Kinetic Search Group
Calgary, AB
- Full-time
We are seeking a technically capable and customer-focused Inside Sales Representative to join a collaborative team supporting the specification, selection, and supply of mechanical…
Added 1 hour ago
LD
Sales Service Cashier
London Drugs Limited
Red Deer, AB
- Other
The Sales Service (Cashier) position is primarily responsible for processing sales transactions, handling general inquiries, general housekeeping, as well as other related customer service…
Added 1 hour ago
RB
Client Advisor
Royal Bank of Canada
St. John's, NL
- Part-time
As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new…
Added 1 hour ago
RB
Client Advisor
Royal Bank of Canada
Winnipeg, MB
- Part-time
As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new…
Added 2 hours ago
IT
Field Sales Representative, Home Renovations
InTandem Talent
Hamilton, ON
- Full-time
…your consultations), supplemented by inbound leads from our Inside Sales Agent. You'll run on-site discovery, hand specs off to our Project Operations Coordinator for pricing, then present…

AOT Technologies

Senior Account Manager

Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Are you the person clients call when something really matters?

Can you tell a client "no" and come out of the conversation with their trust intact?

Would you rather own the results of a client portfolio than just manage the relationships?

AOT Technologies is seeking a Senior Account Manager to join our team and own a portfolio of client accounts and run each one like your own business, with room to grow as we do.

About AOT

We’re on a mission to help enterprises and governments bring their ideas to life.

As a boutique consulting firm, we partner with enterprises, startups, and governments to solve complex, mission-critical challenges. Our expertise spans business process management, automation and AI, cloud, and application development. Our teams are collaborative, our leadership is transparent, and our work is impactful.

Alongside our consulting practice, we’re product builders: our flagship platform, formsflow.ai, is a low-code solution that simplifies complex form creation, approvals, and workflow automation, helping organizations move faster without sacrificing quality or compliance. Under the SLED360 umbrella, we deliver products and services tailored to the unique needs of state and local governments and the education sector, from modern case management to digital services. Our product offerings reflect our entrepreneurial spirit and firsthand experience solving real-world problems with scalable, human-centered technology.

As we expand into new markets and scale our solutions, there’s never been a better time to join AOT.

Role And Responsibilities

You'll be the senior relationship lead for a set of client accounts. You'll protect delivery quality, keep each account's contracts and finances healthy, and find new ways to help clients succeed. You'll be hands-on and resourceful, and you'll help shape how account management works here as we grow.

You Will

Act as a trusted, senior point of contact and escalation point for your clients.
Know your contracts inside out, manage renewals, and catch scope creep before it costs us.
Manage account budgets and forecasts, working with Finance to keep invoicing and payments on track.
Grow your accounts by spotting opportunities, including in AI and emerging technology, and partnering early with Sales.
Work with project leads in Canada and India to keep delivery aligned with what clients need and what we've agreed to.
Report to leadership on account health, risks and opportunities.

Who You Are

You think like a business owner. You know your accounts' numbers, contracts, and people, and you make decisions that balance a happy client with a healthy account. You stay steady when a client pushes back, and you can deliver difficult news in a way that builds credibility. People count on you because you follow through, consistently. You're hands-on and resourceful and you adapt quickly to new environments, including the pace and culture of the public sector.

What You Bring

10+ years in account management, client services or engagement management, ideally in IT consulting or professional services.
A proven record of managing budgets and growing existing accounts.
Ability to manage competing, urgent priorities.
Confidence with contracts, statements of work, SLAs and change management.
Enough technical fluency to talk credibly about software delivery and AI with clients and engineers. You don't need to be a developer.
Composure under pressure, and the ability to deliver difficult news without damaging trust.
A hands-on, resourceful approach and strong business acumen.

Nice-to-Have

Experience with government or public sector clients, ideally in BC.
Experience in a smaller or growing firm.
Experience with distributed teams across time zones.
Technical background, e.g., undergraduate studies in computer science or a related field, previous work experience in IT or related industries.

What We Offer

Annual salary of $130K – $150K CAD, commensurate with experience
Flexible hybrid work environment in beautiful Victoria, BC
Continuous learning and leadership development opportunities
Flexible schedules and generous paid time off
Competitive health, dental, and wellness benefits from Day 1
Employer-sponsored deferred profit-sharing plan
A collaborative, mission-driven culture where your work matters

Apply Now

If you're passionate about client delivery and ready to own a portfolio of your own, apply today – we’re hiring now and excited to meet you.

We strongly encourage candidates of all backgrounds, experiences, and identities to apply, even if they don’t meet 100% of the listed criteria. We are seeking candidates with diverse career experiences for this position. If you’re passionate about impacting the tech industry and eager to contribute your expertise, we invite you to apply!

Closing date: Open until filled

Salary Range: $130,000 CAD - $150,000 CAD

Apply About employer

More about this job

Responsibilities

Own a portfolio of client accounts as the senior relationship lead, maintaining client trust while protecting delivery quality, contract scope, budgets, renewals, and account financial health. Identify growth opportunities, coordinate delivery with project teams in Canada and India, and report account health, risks, and opportunities to leadership.

Requirements

Requires 10 or more years of experience in account management, client services, or engagement management, ideally in IT consulting or professional services, with a record of managing budgets and growing accounts. Candidates should be confident with contracts, statements of work, SLAs, and change management; able to discuss software delivery and AI; and skilled at prioritizing competing demands and communicating difficult news with composure.

Skills

Account Management
Account Growth
Budget Management
Financial Forecasting
Contract Management
Statement of Work Management
Scope Management
Change Management
Software Delivery
Artificial Intelligence
Client Escalation Management
Risk Management
Stakeholder Communication
Business Acumen

Benefits

Flexible Hybrid Work Environment
Continuous Learning and Leadership Development
Flexible Schedules
Paid Time Off
Health Benefits
Dental Benefits
Wellness Benefits
Employer-Sponsored Deferred Profit-Sharing Plan

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Client Services
Engagement Management
IT Consulting
Professional Services
Account Portfolio
Client Relationships
Contract Renewals
Statements Of Work
Service-Level Agreements
Change Management
Scope Management
Account Budgets
Financial Forecasting
Invoicing
Payment Management
Account Growth
Software Delivery
Artificial Intelligence
Emerging Technology
Business Process Management
Automation
Cloud
Application Development
Low-Code
Workflow Automation
Public Sector
Government
Distributed Teams
Risk Management

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