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Added 29 mins ago
F
Brand Manager
Float
Remote, Canada
- $150,000 to $170,000 CAD / year
- Full-time
- Remote
…corporate cards, automated expense management, next-day bill payments, high-yield accounts, and industry-leading support, all built in Canada, for Canada. Float recently announced our $85…
Added 43 mins ago
RB
Junior Service Agreement Coordinator
Reid Brothers Plumbing & Heating Ltd.
Vancouver, BC
- Full-time
Reports To: Service Agreement Coordinator / Operations Manager
Added 1 hour ago
Senior Account Manager
AOT Technologies
Victoria, BC
AOT Technologies is seeking a Senior Account Manager to join our team and own a portfolio of client accounts and run each one like your own business, with room to grow as we do.
Added 2 hours ago
AT
Senior Account Manager
AOT Technologies
Canada
- Full-time
AOT Technologies is seeking a Senior Account Manager to join our team and own a portfolio of client accounts and run each one like your own business, with room to grow as we do.
Added 3 hours ago
LH
Care Coordinator - Multiple Future Opportunities
Lifemark Health Group
Fonthill, ON
- $17.6 to $24.54 CAD / hour
- Full-time
…calling, receiving faxes and emails, as well as invoicing and…
Added 3 hours ago
CI
Office Manager
Community Inclusions Ltd
O'Leary, PE
- Full-time
Job Title: Office Manager (Temporary-tentative, two months, possibly longer)
Added 3 hours ago
CA
Accounting Manager
Coles Associates Ltd
Charlottetown, PE
- Full-time
We are seeking an experienced Accounting Manager to take ownership of the day-to-day accounting function in our Charlottetown, PEI office. This is a hands-on role overseeing the full…
Added 4 hours ago
SM
RQ11680 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…hands-on knowledge of PeopleSoft HCM upgrades, PeopleSoft Update Manager (PUM), PeopleTools upgrades, Fluid and Classic+ interfaces, and HR-related modules, including Absence Management,…
Added 4 hours ago
SM
RQ11681 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…ideal candidate will have experience with PeopleSoft Update Manager (PUM) upgrades, PeopleTools upgrades, Fluid and Classic+ interfaces, and the development, testing, and implementation of…
Added 5 hours ago
IC
Cloud Operations, Senior Specialist
Interac Corp.
Toronto, ON · Interac Corp. Head Office
- Full-time
Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and…
Added 5 hours ago
Business Systems Analyst (Computer Services Officer 3)
The Government of Nova Scotia
Halifax, NS
Reporting to the Manager of Digital Collaboration, the Business Systems Analyst/Coordinator coordinates the cross-platform capabilities and activities within Modern Collaboration…
Added 6 hours ago
Practice Manager- Hôpital Vétérinaire Embrun Veterinary Hospital
VetStrategy / Daubigny
Embrun, ON
We are seeking a dynamic and experienced veterinary Practice Manager to lead our team and ensure the smooth operation of our veterinary practice. This pivotal role is essential in driving…
Added 7 hours ago
MM
Interim Branch Manager (12 month contract)
Money Mart
Toronto, ON
- Temporary
…customers across a network of over 400 retail locations and growing digital channels. Our products and services include personal lending, payday loans, installment loans, cheque and check…
Added 9 hours ago
SM
RQ11681 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…ideal candidate will have experience with PeopleSoft Update Manager (PUM) upgrades, PeopleTools upgrades, Fluid and Classic+ interfaces, and the development, testing, and implementation of…
Added 9 hours ago
TH
Project Manager| Temporary Full-Time|2085 Hurontario -CVH Dpt IS PMO
Trillium Health Partners
ON · ON, Canada
- Full-time
Reporting to the Manager PMO & Digital Planning this position plays an integral role in the successful delivery of Information & Digital Services projects within THP. The Project Manager…
Added 15 hours ago
TS
Director - Commercial Card - Senior Product Manager - Transaction Banking Product, TD Securities
TD Securities
Toronto, ON
- Full-time
The Commercial Card Senior Product Manager leads the strategy, development, launch, and ongoing management of the core Commercial Card portfolio. This role defines the product vision and…
Added 18 hours ago
SM
RQ11680 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…hands-on knowledge of PeopleSoft HCM upgrades, PeopleSoft Update Manager (PUM), PeopleTools upgrades, Fluid and Classic+ interfaces, and HR-related modules, including Absence Management,…
Added 18 hours ago
SM
RQ11680 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…hands-on knowledge of PeopleSoft HCM upgrades, PeopleSoft Update Manager (PUM), PeopleTools upgrades, Fluid and Classic+ interfaces, and HR-related modules, including Absence Management,…
Added 18 hours ago
SM
RQ11681 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…ideal candidate will have experience with PeopleSoft Update Manager (PUM) upgrades, PeopleTools upgrades, Fluid and Classic+ interfaces, and the development, testing, and implementation of…
Added 18 hours ago
SM
RQ11681 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…ideal candidate will have experience with PeopleSoft Update Manager (PUM) upgrades, PeopleTools upgrades, Fluid and Classic+ interfaces, and the development, testing, and implementation of…
Added 18 hours ago
SM
RQ11680 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…hands-on knowledge of PeopleSoft HCM upgrades, PeopleSoft Update Manager (PUM), PeopleTools upgrades, Fluid and Classic+ interfaces, and HR-related modules, including Absence Management,…
Added 19 hours ago
Senior Manager, Change & Operational Readiness, Global Transaction Banking - Toronto
Scotiabank
Toronto, ON
As our clients transform their operating models, expand globally and deploy digital capabilities and their cash management needs are evolving too. Boasting a unique global footprint, GTB’s…
Added 21 hours ago
T
Commercial Card Senior Product Manager
TD
Toronto, ON
- Full-time
The Commercial Card Senior Product Manager leads the strategy, development, launch, and ongoing management of the core Commercial Card portfolio. This role defines the product vision and…
Added 21 hours ago
T
Commercial Card Associate Product Manager
TD
Toronto, ON
- Full-time
· Maintain current knowledge of Commercial Card, payments, digital tools, regulatory developments, and competitor activity, and apply that knowledge to assigned responsibilities.
Added 21 hours ago
TS
Commercial Card Associate Product Manager
TD Securities
Toronto, ON
- Full-time
Maintain current knowledge of Commercial Card, payments, digital tools, regulatory developments, and competitor activity, and apply that knowledge to assigned responsibilities.

AOT Technologies

Senior Account Manager

Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Are you the person clients call when something really matters?

Can you tell a client "no" and come out of the conversation with their trust intact?

Would you rather own the results of a client portfolio than just manage the relationships?

AOT Technologies is seeking a Senior Account Manager to join our team and own a portfolio of client accounts and run each one like your own business, with room to grow as we do.

About AOT

We’re on a mission to help enterprises and governments bring their ideas to life.

As a boutique consulting firm, we partner with enterprises, startups, and governments to solve complex, mission-critical challenges. Our expertise spans business process management, automation and AI, cloud, and application development. Our teams are collaborative, our leadership is transparent, and our work is impactful.

Alongside our consulting practice, we’re product builders: our flagship platform, formsflow.ai, is a low-code solution that simplifies complex form creation, approvals, and workflow automation, helping organizations move faster without sacrificing quality or compliance. Under the SLED360 umbrella, we deliver products and services tailored to the unique needs of state and local governments and the education sector, from modern case management to digital services. Our product offerings reflect our entrepreneurial spirit and firsthand experience solving real-world problems with scalable, human-centered technology.

As we expand into new markets and scale our solutions, there’s never been a better time to join AOT.

Role And Responsibilities

You'll be the senior relationship lead for a set of client accounts. You'll protect delivery quality, keep each account's contracts and finances healthy, and find new ways to help clients succeed. You'll be hands-on and resourceful, and you'll help shape how account management works here as we grow.

You Will

Act as a trusted, senior point of contact and escalation point for your clients.
Know your contracts inside out, manage renewals, and catch scope creep before it costs us.
Manage account budgets and forecasts, working with Finance to keep invoicing and payments on track.
Grow your accounts by spotting opportunities, including in AI and emerging technology, and partnering early with Sales.
Work with project leads in Canada and India to keep delivery aligned with what clients need and what we've agreed to.
Report to leadership on account health, risks and opportunities.

Who You Are

You think like a business owner. You know your accounts' numbers, contracts, and people, and you make decisions that balance a happy client with a healthy account. You stay steady when a client pushes back, and you can deliver difficult news in a way that builds credibility. People count on you because you follow through, consistently. You're hands-on and resourceful and you adapt quickly to new environments, including the pace and culture of the public sector.

What You Bring

10+ years in account management, client services or engagement management, ideally in IT consulting or professional services.
A proven record of managing budgets and growing existing accounts.
Ability to manage competing, urgent priorities.
Confidence with contracts, statements of work, SLAs and change management.
Enough technical fluency to talk credibly about software delivery and AI with clients and engineers. You don't need to be a developer.
Composure under pressure, and the ability to deliver difficult news without damaging trust.
A hands-on, resourceful approach and strong business acumen.

Nice-to-Have

Experience with government or public sector clients, ideally in BC.
Experience in a smaller or growing firm.
Experience with distributed teams across time zones.
Technical background, e.g., undergraduate studies in computer science or a related field, previous work experience in IT or related industries.

What We Offer

Annual salary of $130K – $150K CAD, commensurate with experience
Flexible hybrid work environment in beautiful Victoria, BC
Continuous learning and leadership development opportunities
Flexible schedules and generous paid time off
Competitive health, dental, and wellness benefits from Day 1
Employer-sponsored deferred profit-sharing plan
A collaborative, mission-driven culture where your work matters

Apply Now

If you're passionate about client delivery and ready to own a portfolio of your own, apply today – we’re hiring now and excited to meet you.

We strongly encourage candidates of all backgrounds, experiences, and identities to apply, even if they don’t meet 100% of the listed criteria. We are seeking candidates with diverse career experiences for this position. If you’re passionate about impacting the tech industry and eager to contribute your expertise, we invite you to apply!

Closing date: Open until filled

Salary Range: $130,000 CAD - $150,000 CAD

Apply About employer

More about this job

Responsibilities

Own a portfolio of client accounts as the senior relationship lead, maintaining client trust while protecting delivery quality, contract scope, budgets, renewals, and account financial health. Identify growth opportunities, coordinate delivery with project teams in Canada and India, and report account health, risks, and opportunities to leadership.

Requirements

Requires 10 or more years of experience in account management, client services, or engagement management, ideally in IT consulting or professional services, with a record of managing budgets and growing accounts. Candidates should be confident with contracts, statements of work, SLAs, and change management; able to discuss software delivery and AI; and skilled at prioritizing competing demands and communicating difficult news with composure.

Skills

Account Management
Account Growth
Budget Management
Financial Forecasting
Contract Management
Statement of Work Management
Scope Management
Change Management
Software Delivery
Artificial Intelligence
Client Escalation Management
Risk Management
Stakeholder Communication
Business Acumen

Benefits

Flexible Hybrid Work Environment
Continuous Learning and Leadership Development
Flexible Schedules
Paid Time Off
Health Benefits
Dental Benefits
Wellness Benefits
Employer-Sponsored Deferred Profit-Sharing Plan

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Client Services
Engagement Management
IT Consulting
Professional Services
Account Portfolio
Client Relationships
Contract Renewals
Statements Of Work
Service-Level Agreements
Change Management
Scope Management
Account Budgets
Financial Forecasting
Invoicing
Payment Management
Account Growth
Software Delivery
Artificial Intelligence
Emerging Technology
Business Process Management
Automation
Cloud
Application Development
Low-Code
Workflow Automation
Public Sector
Government
Distributed Teams
Risk Management

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