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Added 11 mins ago
BG
Customer Support Advisor (CSA)
Brandt Group of Companies
Nisku, AB
- Full-time
Brandt Tractor Ltd is currently seeking a Customer Support Advisor (CSA) for our Nisku Truck and Trailer location.
Added 11 mins ago
SG
Avalanche Technician (Contract)
Skeena Gold + Silver
BC · Kitimat-Stikine A, BC
- Full-time
As a Skeena employee, you will become part of a dynamic, innovative, and results-driven work environment. Together, alongside colleagues of diverse backgrounds and experience, you will help…
Added 11 mins ago
BP
General Manager
Boston Pizza
New Westminster, BC
- $38.4 CAD / hour
- Full-time
…the daily operations to ensure the delivery of a great Guest experience while focusing on achieving goals and budget expectations. This individual must have exceptional communication…
Added 11 mins ago
BP
Front of House Supervisor
Boston Pizza
New Westminster, BC
- Full-time
A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the…
Added 11 mins ago
WO
Organizational Development Coordinator
William Osler Health System
Brampton, ON
- Contract
Experience with learning management systems and/or human resources information system applications an asset
Added 11 mins ago
DC
Strategic Lead – Transportation Planning & Strategy
Dillon Consulting Limited
Guelph, ON · Hamilton, ON · Kingston, ON · Kitchener, ON · London, ON · Oakville, ON · Ottawa, ON · Toronto, ON · Vaughan, ON · Windsor, ON · North York, ON
- Full-time
…team. Designed for a planner or engineer with over 12 years of experience, this role carries a dual role: shape the market strategy to grow our transportation planning service and guide the…
Added 11 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Oakville, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 11 mins ago
SD
Beauty Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Mississauga, ON
- Full-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 11 mins ago
E
Purchasing Lead
EllisDon
Fort Saskatchewan, AB
- Full-time
Negotiate pricing, terms, delivery schedules, service agreements, rebates, and volume discounts to support project and organizational objectives.
Added 11 mins ago
CI
Senior Analyst, Procurement
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
Working closely with the Manager and Associate, Procurement, you will enhance visibility into enterprise vendor relationships, support vendor performance management and translate complex…
Added 11 mins ago
B
QA Analyst
BMO
Toronto, ON · BMOPLACE
- Full-time
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our…
Added 11 mins ago
Territory Sales Representative - Halifax
Molson Coors
Halifax, NS
…team. This position reports to the Nova Scotia District Sales Manager and is responsible for achieving volume and distribution targets for our continued success in the…
Added 11 mins ago
TH
Caissier(ère) (temps plein)
The Home Depot
Canada
- Full-time
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally…
Added 26 mins ago
BG
Représentant·e pièces et service | Heavy Equipment Parts & Service Advisor (CSA)
Brandt Group of Companies
Laval, QC
- Full-time
This position is responsible for various administrative duties, and providing support to the branch/office as required.
Added 26 mins ago
BG
Représentant·e des ventes- Produits souterrains et entretien des arbres | Territory Manager - Underground & Tree Care Products
Brandt Group of Companies
Laval, QC
- Full-time
Brandt Tractor Ltd. is currently seeking a Territory Manager - Underground & Tree Care Products for our Brossard Construction and Forestry location.
Added 26 mins ago
BG
Représentant·e des ventes - Produits souterrains et entretien des arbres | Territory Manager - Underground & Tree Care Products
Brandt Group of Companies
Brossard, QC
- Full-time
Brandt Tractor Ltd. is currently seeking a Territory Manager - Underground & Tree Care Products for our Brossard Constrctuion and Forestry location.
Added 26 mins ago
D
Senior Manager, Technology Procurement
Deloitte
Toronto, ON
- Full-time
Deloitte Global is looking for a Senior Manager of Technology Procurement that leads global category strategy development, sourcing, negotiations and contracting within a group of…
Added 26 mins ago
BG
Représentante des ventes d’équipements lourds – Division de la location | Heavy Duty Equipment Sales Representative - Rentals Division
Brandt Group of Companies
Laval, QC
- Full-time
The Territory Manager - Rentals is responsible for developing new customer relationships while maintaining and growing existing accounts. This role focuses on consultive selling,…
Added 26 mins ago
BG
Représentant·e des ventes - Construction et foresterie | Heavy Duty Equipment Sales Representative
Brandt Group of Companies
Laval, QC
- Full-time
Brandt Tractor Ltd is currently seeking a Territory Manager for our Laval Construction and Forestry location.
Added 26 mins ago
BG
Territory Manager
Brandt Group of Companies
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
The Territory Manager - Construction and Forestry role is vital in the creation, fostering, and growing of Customer relationships within the defined area of responsibility (AOR) with the…
Added 26 mins ago
BG
Partsperson - Lead
Brandt Group of Companies
Terrace, BC
- Full-time
Support the Parts Manager by monitoring compliance with departmental policies, procedures, and reporting requirements.
Added 26 mins ago
BG
Territory Manager - Road & Mineral Technologies
Brandt Group of Companies
Terrace, BC
- Full-time
Brandt is currently seeking a Territory Manager, Road & Mineral Technologies, based out of any of our Interior or Northern BC branches, including Castlegar, Kamloops, Vernon, Prince George,…
Added 26 mins ago
TU
Community-Engaged Research and Partnerships Specialist
The University of British Columbia
Vancouver, BC
- $5,692.25 to $8,179.5 CAD / month
- Full-time
The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and…
Added 26 mins ago
BG
Représentant·e des ventes - Produits souterrains et entretien des arbres | Territory Manager - Underground & Tree Care Products
Brandt Group of Companies
Saint-Augustin-de-Desmaures, QC
- Full-time
Brandt Tractor Ltd. is currently seeking a Territory Manager - Underground & Tree Care Products for our St-Augustin Construction and Forestry location.
Added 26 mins ago
TU
Research Assistant
The University of British Columbia
Vancouver, BC
- $4,845.17 to $5,713.66 CAD / month
- Full-time
This research assistant position will provide research-oriented support to the BC Injury Research and Prevention Unit, the Data Manager and Biostatistician.

AOT Technologies

Senior Account Manager

Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Are you the person clients call when something really matters?

Can you tell a client "no" and come out of the conversation with their trust intact?

Would you rather own the results of a client portfolio than just manage the relationships?

AOT Technologies is seeking a Senior Account Manager to join our team and own a portfolio of client accounts and run each one like your own business, with room to grow as we do.

About AOT

We’re on a mission to help enterprises and governments bring their ideas to life.

As a boutique consulting firm, we partner with enterprises, startups, and governments to solve complex, mission-critical challenges. Our expertise spans business process management, automation and AI, cloud, and application development. Our teams are collaborative, our leadership is transparent, and our work is impactful.

Alongside our consulting practice, we’re product builders: our flagship platform, formsflow.ai, is a low-code solution that simplifies complex form creation, approvals, and workflow automation, helping organizations move faster without sacrificing quality or compliance. Under the SLED360 umbrella, we deliver products and services tailored to the unique needs of state and local governments and the education sector, from modern case management to digital services. Our product offerings reflect our entrepreneurial spirit and firsthand experience solving real-world problems with scalable, human-centered technology.

As we expand into new markets and scale our solutions, there’s never been a better time to join AOT.

Role And Responsibilities

You'll be the senior relationship lead for a set of client accounts. You'll protect delivery quality, keep each account's contracts and finances healthy, and find new ways to help clients succeed. You'll be hands-on and resourceful, and you'll help shape how account management works here as we grow.

You Will

Act as a trusted, senior point of contact and escalation point for your clients.
Know your contracts inside out, manage renewals, and catch scope creep before it costs us.
Manage account budgets and forecasts, working with Finance to keep invoicing and payments on track.
Grow your accounts by spotting opportunities, including in AI and emerging technology, and partnering early with Sales.
Work with project leads in Canada and India to keep delivery aligned with what clients need and what we've agreed to.
Report to leadership on account health, risks and opportunities.

Who You Are

You think like a business owner. You know your accounts' numbers, contracts, and people, and you make decisions that balance a happy client with a healthy account. You stay steady when a client pushes back, and you can deliver difficult news in a way that builds credibility. People count on you because you follow through, consistently. You're hands-on and resourceful and you adapt quickly to new environments, including the pace and culture of the public sector.

What You Bring

10+ years in account management, client services or engagement management, ideally in IT consulting or professional services.
A proven record of managing budgets and growing existing accounts.
Ability to manage competing, urgent priorities.
Confidence with contracts, statements of work, SLAs and change management.
Enough technical fluency to talk credibly about software delivery and AI with clients and engineers. You don't need to be a developer.
Composure under pressure, and the ability to deliver difficult news without damaging trust.
A hands-on, resourceful approach and strong business acumen.

Nice-to-Have

Experience with government or public sector clients, ideally in BC.
Experience in a smaller or growing firm.
Experience with distributed teams across time zones.
Technical background, e.g., undergraduate studies in computer science or a related field, previous work experience in IT or related industries.

What We Offer

Annual salary of $130K – $150K CAD, commensurate with experience
Flexible hybrid work environment in beautiful Victoria, BC
Continuous learning and leadership development opportunities
Flexible schedules and generous paid time off
Competitive health, dental, and wellness benefits from Day 1
Employer-sponsored deferred profit-sharing plan
A collaborative, mission-driven culture where your work matters

Apply Now

If you're passionate about client delivery and ready to own a portfolio of your own, apply today – we’re hiring now and excited to meet you.

We strongly encourage candidates of all backgrounds, experiences, and identities to apply, even if they don’t meet 100% of the listed criteria. We are seeking candidates with diverse career experiences for this position. If you’re passionate about impacting the tech industry and eager to contribute your expertise, we invite you to apply!

Closing date: Open until filled

Salary Range: $130,000 CAD - $150,000 CAD

Apply About employer

More about this job

Responsibilities

Own a portfolio of client accounts as the senior relationship lead, maintaining client trust while protecting delivery quality, contract scope, budgets, renewals, and account financial health. Identify growth opportunities, coordinate delivery with project teams in Canada and India, and report account health, risks, and opportunities to leadership.

Requirements

Requires 10 or more years of experience in account management, client services, or engagement management, ideally in IT consulting or professional services, with a record of managing budgets and growing accounts. Candidates should be confident with contracts, statements of work, SLAs, and change management; able to discuss software delivery and AI; and skilled at prioritizing competing demands and communicating difficult news with composure.

Skills

Account Management
Account Growth
Budget Management
Financial Forecasting
Contract Management
Statement of Work Management
Scope Management
Change Management
Software Delivery
Artificial Intelligence
Client Escalation Management
Risk Management
Stakeholder Communication
Business Acumen

Benefits

Flexible Hybrid Work Environment
Continuous Learning and Leadership Development
Flexible Schedules
Paid Time Off
Health Benefits
Dental Benefits
Wellness Benefits
Employer-Sponsored Deferred Profit-Sharing Plan

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Client Services
Engagement Management
IT Consulting
Professional Services
Account Portfolio
Client Relationships
Contract Renewals
Statements Of Work
Service-Level Agreements
Change Management
Scope Management
Account Budgets
Financial Forecasting
Invoicing
Payment Management
Account Growth
Software Delivery
Artificial Intelligence
Emerging Technology
Business Process Management
Automation
Cloud
Application Development
Low-Code
Workflow Automation
Public Sector
Government
Distributed Teams
Risk Management

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