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Added 5 mins ago
J
Indigenous Procurement Specialist
Jacobs
Kitchener, ON
- $80,000 to $115,000 USD / year
- Full-time
…workforce development organizations, industry partners, and project teams. The position requires the ability to build partnerships, develop workforce initiatives, support supplier…
Added 5 mins ago
J
Indigenous Procurement Specialist
Jacobs
Calgary, AB
- $80,000 to $115,000 USD / year
- Full-time
…workforce development organizations, industry partners, and project teams. The position requires the ability to build partnerships, develop workforce initiatives, support supplier…
Added 5 mins ago
J
Indigenous Procurement Specialist
Jacobs
London, ON
- $80,000 to $115,000 USD / year
- Full-time
…workforce development organizations, industry partners, and project teams. The position requires the ability to build partnerships, develop workforce initiatives, support supplier…
Added 5 mins ago
J
Indigenous Procurement Specialist
Jacobs
Toronto, ON
- $80,000 to $115,000 USD / year
- Full-time
…workforce development organizations, industry partners, and project teams. The position requires the ability to build partnerships, develop workforce initiatives, support supplier…
Added 5 mins ago
J
Indigenous Procurement Specialist
Jacobs
Ottawa, ON
- $80,000 to $115,000 USD / year
- Full-time
…workforce development organizations, industry partners, and project teams. The position requires the ability to build partnerships, develop workforce initiatives, support supplier…
Added 5 mins ago
J
Indigenous Procurement Specialist
Jacobs
AB · Edmonton, AB
- $80,000 to $115,000 USD / year
- Full-time
…workforce development organizations, industry partners, and project teams. The position requires the ability to build partnerships, develop workforce initiatives, support supplier…
Added 5 mins ago
J
Indigenous Procurement Specialist
Jacobs
Montreal, QC
- $80,000 to $115,000 USD / year
- Full-time
…workforce development organizations, industry partners, and project teams. The position requires the ability to build partnerships, develop workforce initiatives, support supplier…
Added 5 mins ago
J
Indigenous Procurement Specialist
Jacobs
Winnipeg, MB
- $80,000 to $115,000 USD / year
- Full-time
…workforce development organizations, industry partners, and project teams. The position requires the ability to build partnerships, develop workforce initiatives, support supplier…
Added 5 mins ago
WI
HSE Site Representative
WSP in Canada
MB · Manitoba, Canada
- Full-time
Build the Future With Us - Take your health and safety expertise into the field and help support safe project delivery in Canada’s North.
Added 5 mins ago
J
Indigenous Procurement Specialist
Jacobs
Burnaby, BC
- $80,000 to $115,000 USD / year
- Full-time
…workforce development organizations, industry partners, and project teams. The position requires the ability to build partnerships, develop workforce initiatives, support supplier…
Added 5 mins ago
Asset Management Consultant
WSP
Toronto, ON
As an Asset Management Advisor, reporting to a regional team lead, you will be expected to actively contribute to our Canadian Asset Management Strategy, which is key to our WSP growth in…
Added 20 mins ago
SR
Software Architect
Swim Recruiting
Vancouver, BC
- $100 to $115 CAD / hour
- Contract
Due to growth, our client is looking to add a Software Architect to their web services team. In this role, you’ll design and guide the cloud-native (AWS) services that power Search,…
Added 34 mins ago
OH
Senior Product Manager
Ontario Health | Santé Ontario
ON · Ontario, Canada
- Full-time
The Senior Product Manager will lead the Notification and Secure Mail Service (NaSM) product. NaSM serves as an email, SMS, and document storage service for cancer screening campaigns run…
Added 1 hour ago
S
Clinical Nurse Mentor
Sanya’k̓ula
Port Coquitlam, BC
- Full-time
In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at…
Added 1 hour ago
D
Product Owner, Product management
Desjardins
Montréal-Ouest, QC
- Full-time
As Product Owner, you will represent the voice of the client in projects and be responsible for the member/client experience. You will consistently prepare a range of products and services…
Added 1 hour ago
GC
Senior Hydrogeologist
GEI Consultants, Inc.
Markham, ON
- Full-time
This role is ideal for a professional who wants to shape project delivery, strengthen client relationships, and contribute directly to business growth while collaborating with…
Added 1 hour ago
A
Automation Controls Associate Manager
Accenture
Calgary, AB · Vancouver, BC · Mississauga, ON · Ottawa, ON · Toronto, ON
- Full-time
…clients solve their biggest challenges and create products and services that customers love - quickly, efficiently, and…
Added 1 hour ago
SC
Senior Hydrologist
SLR Consulting
Calgary, AB · AB · Nanaimo, BC · Vancouver, BC · Victoria, BC
- Full-time
You will lead hydrologic investigations, monitoring programs, and water balance assessments while supporting project delivery, technical excellence, client relationships, and the continued…
Added 1 hour ago
RB
Senior Manager, Operational Risk / IT Risk and Compliance
Royal Bank of Canada
Toronto, ON
- Full-time
As part of the Payments Technology Portfolio Management and Delivery team, you will lead the management and execution of Operational and Risk Management . As an expert voice to risk…
Added 1 hour ago
B
Facility Manager III
BGIS
Toronto, ON
- Full-time
BGIS is a leading provider of customized facility management and real estate services. With a combined team of over 10,000 professionals worldwide, we relentlessly focus on enabling…
Added 1 hour ago
I
Java Spring Boot Microservices Developer
Infosys
Mississauga, ON
- Full-time
…email, or face to face. Extensive travel may be required as per client and project…
Added 1 hour ago
W
Senior Manager, Supply Chain
Worley
Calgary, AB
- Full-time
…consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and…
Added 2 hours ago
A
Power Infrastructure & Geotechnical Engineering Leader
Arup
Calgary, AB
- Full-time
Perform and lead technical assurance and QA/QC reviews for project deliverables.
Added 2 hours ago
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Electrical & Instrumentation Engineer
Veolia | North America
Oakville, ON
- Full-time
Ability to collaborate in and lead cross-functional project team discussions and client meetings.
Added 2 hours ago
VC
Right of Way Project Controls Administrator
Valard Construction
AB · Edmonton, AB
- Full-time
Reporting to the Manager, RoW Project Controls & Estimating, we are seeking a detail-oriented project controls professional to work closely with our field, lands, permitting and GIS teams…

AOT Technologies

Senior Account Manager

Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Are you the person clients call when something really matters?

Can you tell a client "no" and come out of the conversation with their trust intact?

Would you rather own the results of a client portfolio than just manage the relationships?

AOT Technologies is seeking a Senior Account Manager to join our team and own a portfolio of client accounts and run each one like your own business, with room to grow as we do.

About AOT

We’re on a mission to help enterprises and governments bring their ideas to life.

As a boutique consulting firm, we partner with enterprises, startups, and governments to solve complex, mission-critical challenges. Our expertise spans business process management, automation and AI, cloud, and application development. Our teams are collaborative, our leadership is transparent, and our work is impactful.

Alongside our consulting practice, we’re product builders: our flagship platform, formsflow.ai, is a low-code solution that simplifies complex form creation, approvals, and workflow automation, helping organizations move faster without sacrificing quality or compliance. Under the SLED360 umbrella, we deliver products and services tailored to the unique needs of state and local governments and the education sector, from modern case management to digital services. Our product offerings reflect our entrepreneurial spirit and firsthand experience solving real-world problems with scalable, human-centered technology.

As we expand into new markets and scale our solutions, there’s never been a better time to join AOT.

Role And Responsibilities

You'll be the senior relationship lead for a set of client accounts. You'll protect delivery quality, keep each account's contracts and finances healthy, and find new ways to help clients succeed. You'll be hands-on and resourceful, and you'll help shape how account management works here as we grow.

You Will

Act as a trusted, senior point of contact and escalation point for your clients.
Know your contracts inside out, manage renewals, and catch scope creep before it costs us.
Manage account budgets and forecasts, working with Finance to keep invoicing and payments on track.
Grow your accounts by spotting opportunities, including in AI and emerging technology, and partnering early with Sales.
Work with project leads in Canada and India to keep delivery aligned with what clients need and what we've agreed to.
Report to leadership on account health, risks and opportunities.

Who You Are

You think like a business owner. You know your accounts' numbers, contracts, and people, and you make decisions that balance a happy client with a healthy account. You stay steady when a client pushes back, and you can deliver difficult news in a way that builds credibility. People count on you because you follow through, consistently. You're hands-on and resourceful and you adapt quickly to new environments, including the pace and culture of the public sector.

What You Bring

10+ years in account management, client services or engagement management, ideally in IT consulting or professional services.
A proven record of managing budgets and growing existing accounts.
Ability to manage competing, urgent priorities.
Confidence with contracts, statements of work, SLAs and change management.
Enough technical fluency to talk credibly about software delivery and AI with clients and engineers. You don't need to be a developer.
Composure under pressure, and the ability to deliver difficult news without damaging trust.
A hands-on, resourceful approach and strong business acumen.

Nice-to-Have

Experience with government or public sector clients, ideally in BC.
Experience in a smaller or growing firm.
Experience with distributed teams across time zones.
Technical background, e.g., undergraduate studies in computer science or a related field, previous work experience in IT or related industries.

What We Offer

Annual salary of $130K – $150K CAD, commensurate with experience
Flexible hybrid work environment in beautiful Victoria, BC
Continuous learning and leadership development opportunities
Flexible schedules and generous paid time off
Competitive health, dental, and wellness benefits from Day 1
Employer-sponsored deferred profit-sharing plan
A collaborative, mission-driven culture where your work matters

Apply Now

If you're passionate about client delivery and ready to own a portfolio of your own, apply today – we’re hiring now and excited to meet you.

We strongly encourage candidates of all backgrounds, experiences, and identities to apply, even if they don’t meet 100% of the listed criteria. We are seeking candidates with diverse career experiences for this position. If you’re passionate about impacting the tech industry and eager to contribute your expertise, we invite you to apply!

Closing date: Open until filled

Salary Range: $130,000 CAD - $150,000 CAD

Apply About employer

More about this job

Responsibilities

Own a portfolio of client accounts as the senior relationship lead, maintaining client trust while protecting delivery quality, contract scope, budgets, renewals, and account financial health. Identify growth opportunities, coordinate delivery with project teams in Canada and India, and report account health, risks, and opportunities to leadership.

Requirements

Requires 10 or more years of experience in account management, client services, or engagement management, ideally in IT consulting or professional services, with a record of managing budgets and growing accounts. Candidates should be confident with contracts, statements of work, SLAs, and change management; able to discuss software delivery and AI; and skilled at prioritizing competing demands and communicating difficult news with composure.

Skills

Account Management
Account Growth
Budget Management
Financial Forecasting
Contract Management
Statement of Work Management
Scope Management
Change Management
Software Delivery
Artificial Intelligence
Client Escalation Management
Risk Management
Stakeholder Communication
Business Acumen

Benefits

Flexible Hybrid Work Environment
Continuous Learning and Leadership Development
Flexible Schedules
Paid Time Off
Health Benefits
Dental Benefits
Wellness Benefits
Employer-Sponsored Deferred Profit-Sharing Plan

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Client Services
Engagement Management
IT Consulting
Professional Services
Account Portfolio
Client Relationships
Contract Renewals
Statements Of Work
Service-Level Agreements
Change Management
Scope Management
Account Budgets
Financial Forecasting
Invoicing
Payment Management
Account Growth
Software Delivery
Artificial Intelligence
Emerging Technology
Business Process Management
Automation
Cloud
Application Development
Low-Code
Workflow Automation
Public Sector
Government
Distributed Teams
Risk Management

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