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Added 2 mins ago
P
Ecommerce & Digital Marketing Director
PlantBest
Markham, ON
- Full-time
PlantBest is seeking an E-Commerce & Digital Marketing Director to lead our digital growth strategy across North America.
Added 2 mins ago
A
Estimator, Camp Services
ATCO
Calgary, AB
- Full-time
…operations. Working closely with Camp Services Operations, Sales, Business Development, Supply Chain, Proposals, Finance, Commercial, Indigenous Relations, and the broader Structures team,…
Added 2 mins ago
Services and Solutions - Sales Executive
Insight Enterprises, Inc.
Toronto, ON
The Client Solutions Lead (CSL) is an expander role responsible for growing Insight’s Services footprint within assigned districts and executing the district Services plan. Partnering with…
Added 17 mins ago
VC
AI Product Designer
V-Soft Consulting Group, Inc.
Toronto, ON
- Full-time
Work closely with the Product Managers embedded with each team/project
Added 17 mins ago
CI
Account Director
Citylitics Inc.
Toronto, ON
- Full-time
…public agencies into real-time market signals and high-value sales intelligence. Leading infrastructure vendors, engineering firms, and construction companies use the platform to identify…
Added 17 mins ago
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Senior Revenue Operations Manager (Remote Canada)
Directive
Remote, Canada
- Full-time
- Remote
…internal marketing team as the operator behind the Marketing and Sales teams, owning CRM architecture across Salesforce and HubSpot, lead routing, attribution, reporting, and the tech stack…
Added 17 mins ago
D
Senior Marketing Operations Manager (Remote Canada)
Directive
Remote, Canada
- Full-time
- Remote
…internal marketing team as the operator behind the Marketing and Sales teams, owning CRM architecture across Salesforce and HubSpot, lead routing, attribution, reporting, and the tech stack…
Added 17 mins ago
1
Senior GTM Program Manager
1Password
Remote, Canada
- Full-time
- Remote
…execution and measurable performance. In this role, you’ll lead complex, cross-functional programs across strategic priorities such as market expansion, New Product Introduction (NPI),…
Added 32 mins ago
ST
Finance/Operations Analyst (ERP implementation)
SmartD Technologies
Montreal, QC
- $80,000 to $95,000 CAD / year
- Full-time
…an ERP implementation to shape, a finance team to support, sales and operations teams to partner with, and a mandate to make the whole thing run…
Added 32 mins ago
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Account Service Manager - Toronto (CN Bilingual)
Geek+
Toronto, ON
- Full-time
Act as the first line of defense in communication with customer issues. Monitor and drive project issue closure, lead regular reviews with customers.
Added 32 mins ago
PC
Global Sales Incentive Plan Analyst
Pursuit Collection
Banff, AB · Calgary, AB · CAN - Banff Office (Support Services)
- Full-time
Support the Sales Operation & Global Partner Operations team with related ad hoc projects and tasks outside of regular incentive responsibilities, as business needs arise
Added 32 mins ago
CD
Senior Accountant
Conwest Developments
Vancouver, BC
- $88,000 to $105,000 CAD / year
- Full-time
…take ownership of their work and contribute meaningfully to project…
Added 32 mins ago
BO
Senior Product Manager, Corporate and Structured Lending
Bank of China (Canada)
Toronto, ON
- Full-time
We are seeking an experienced Senior Product Manager, Corporate & Structured Lending to lead the development, management, and governance of the Bank’s corporate lending products within our…
Added 47 mins ago
SL
Senior Consultant, AI Strategy & Program Execution
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
Lead structured analysis of AI priorities and emerging challenges, translating ambiguous problems into clear options, recommendations, and actions.
Added 1 hour ago
H
Solution Engineering Manager
Hitachi
Toronto, ON · (RSBU) Toronto
- Full-time
The SEM directs and manages the Engineering team on Bid/Project to achieve company objectives in terms of program schedule, financial and quality targets. This role requires a solid…
Added 1 hour ago
MN
Vice President, Professional Services
March Networks
Remote, Canada
- Full-time
- Remote
Lead the incorporation of AI, workflow automation, knowledge management, and analytics into core service motions such as case deflection, triage, onboarding, project delivery, health…
Added 1 hour ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
…retain our high-value client base to increase consignment and sales volume and (2) drive revenue expansion through service penetration. This will be achieved by demonstrating to the client…
Added 1 hour ago
OM
Director, Inventory Management
Ontario Medical Supply
Mississauga, ON
- $120,000 to $125,000 CAD / year
- Full-time
…develops team capability, and influences Purchasing, Operations, Sales, Finance, Customer Service, Quality and Information Technology to deliver sustainable inventory…
Added 1 hour ago
Principal Strategic Deal Maker- Sales Executive
Capgemini
Mississauga, ON
…and Smart Grid services. The individual would be expected to lead teams of consulting professionals that will deliver world class services to our clients. Other responsibilities will…
Added 1 hour ago
CB
Supervisor, Branch Warehouse
Cornerstone Building Brands
Edmonton, AB
- Full-time
…provide the perfect complements and finishing touches to any project. Our products maximize curb appeal and benefit installers by minimizing labour…
Added 1 hour ago
IT
Field Sales Representative, Home Renovations
InTandem Talent
Hamilton, ON
- Full-time
…We're rebuilding our residential renovation division, and this Project Sales Consultant role is one of our most important hires this…
Added 1 hour ago
J
Marketing Generalist
JobGet
Remote, Canada
- $60,000 to $80,000 CAD / year
- Full-time
- Remote
Create Webinar Plans: Lead execution from start to finish of webinar programs for prospects and customers. Lead the content, promotional, and follow-up plans in collaboration with sales.
Added 1 hour ago
MN
Vice President, Professional Services
March Networks
Ottawa, ON
- Full-time
Lead the incorporation of AI, workflow automation, knowledge management, and analytics into core service motions such as case deflection, triage, onboarding, project delivery, health…
Added 1 hour ago
IH
Business Development Manager
Inspired HR Ltd
Calgary, AB
- Full-time
Lead, coach and develop the project consultant team through regular one-on-one meetings, sales coaching and individual business development plans, strengthening their ability to identify,…
Added 1 hour ago
CB
Supervisor, Branch Warehouse
Cornerstone Building Brands
AB · Edmonton, AB
- Full-time
…provide the perfect complements and finishing touches to any project. Our products maximize curb appeal and benefit installers by minimizing labour…

AOT Technologies

Senior Account Manager

Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Are you the person clients call when something really matters?

Can you tell a client "no" and come out of the conversation with their trust intact?

Would you rather own the results of a client portfolio than just manage the relationships?

AOT Technologies is seeking a Senior Account Manager to join our team and own a portfolio of client accounts and run each one like your own business, with room to grow as we do.

About AOT

We’re on a mission to help enterprises and governments bring their ideas to life.

As a boutique consulting firm, we partner with enterprises, startups, and governments to solve complex, mission-critical challenges. Our expertise spans business process management, automation and AI, cloud, and application development. Our teams are collaborative, our leadership is transparent, and our work is impactful.

Alongside our consulting practice, we’re product builders: our flagship platform, formsflow.ai, is a low-code solution that simplifies complex form creation, approvals, and workflow automation, helping organizations move faster without sacrificing quality or compliance. Under the SLED360 umbrella, we deliver products and services tailored to the unique needs of state and local governments and the education sector, from modern case management to digital services. Our product offerings reflect our entrepreneurial spirit and firsthand experience solving real-world problems with scalable, human-centered technology.

As we expand into new markets and scale our solutions, there’s never been a better time to join AOT.

Role And Responsibilities

You'll be the senior relationship lead for a set of client accounts. You'll protect delivery quality, keep each account's contracts and finances healthy, and find new ways to help clients succeed. You'll be hands-on and resourceful, and you'll help shape how account management works here as we grow.

You Will

Act as a trusted, senior point of contact and escalation point for your clients.
Know your contracts inside out, manage renewals, and catch scope creep before it costs us.
Manage account budgets and forecasts, working with Finance to keep invoicing and payments on track.
Grow your accounts by spotting opportunities, including in AI and emerging technology, and partnering early with Sales.
Work with project leads in Canada and India to keep delivery aligned with what clients need and what we've agreed to.
Report to leadership on account health, risks and opportunities.

Who You Are

You think like a business owner. You know your accounts' numbers, contracts, and people, and you make decisions that balance a happy client with a healthy account. You stay steady when a client pushes back, and you can deliver difficult news in a way that builds credibility. People count on you because you follow through, consistently. You're hands-on and resourceful and you adapt quickly to new environments, including the pace and culture of the public sector.

What You Bring

10+ years in account management, client services or engagement management, ideally in IT consulting or professional services.
A proven record of managing budgets and growing existing accounts.
Ability to manage competing, urgent priorities.
Confidence with contracts, statements of work, SLAs and change management.
Enough technical fluency to talk credibly about software delivery and AI with clients and engineers. You don't need to be a developer.
Composure under pressure, and the ability to deliver difficult news without damaging trust.
A hands-on, resourceful approach and strong business acumen.

Nice-to-Have

Experience with government or public sector clients, ideally in BC.
Experience in a smaller or growing firm.
Experience with distributed teams across time zones.
Technical background, e.g., undergraduate studies in computer science or a related field, previous work experience in IT or related industries.

What We Offer

Annual salary of $130K – $150K CAD, commensurate with experience
Flexible hybrid work environment in beautiful Victoria, BC
Continuous learning and leadership development opportunities
Flexible schedules and generous paid time off
Competitive health, dental, and wellness benefits from Day 1
Employer-sponsored deferred profit-sharing plan
A collaborative, mission-driven culture where your work matters

Apply Now

If you're passionate about client delivery and ready to own a portfolio of your own, apply today – we’re hiring now and excited to meet you.

We strongly encourage candidates of all backgrounds, experiences, and identities to apply, even if they don’t meet 100% of the listed criteria. We are seeking candidates with diverse career experiences for this position. If you’re passionate about impacting the tech industry and eager to contribute your expertise, we invite you to apply!

Closing date: Open until filled

Salary Range: $130,000 CAD - $150,000 CAD

Apply About employer

More about this job

Responsibilities

Own a portfolio of client accounts as the senior relationship lead, maintaining client trust while protecting delivery quality, contract scope, budgets, renewals, and account financial health. Identify growth opportunities, coordinate delivery with project teams in Canada and India, and report account health, risks, and opportunities to leadership.

Requirements

Requires 10 or more years of experience in account management, client services, or engagement management, ideally in IT consulting or professional services, with a record of managing budgets and growing accounts. Candidates should be confident with contracts, statements of work, SLAs, and change management; able to discuss software delivery and AI; and skilled at prioritizing competing demands and communicating difficult news with composure.

Skills

Account Management
Account Growth
Budget Management
Financial Forecasting
Contract Management
Statement of Work Management
Scope Management
Change Management
Software Delivery
Artificial Intelligence
Client Escalation Management
Risk Management
Stakeholder Communication
Business Acumen

Benefits

Flexible Hybrid Work Environment
Continuous Learning and Leadership Development
Flexible Schedules
Paid Time Off
Health Benefits
Dental Benefits
Wellness Benefits
Employer-Sponsored Deferred Profit-Sharing Plan

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Client Services
Engagement Management
IT Consulting
Professional Services
Account Portfolio
Client Relationships
Contract Renewals
Statements Of Work
Service-Level Agreements
Change Management
Scope Management
Account Budgets
Financial Forecasting
Invoicing
Payment Management
Account Growth
Software Delivery
Artificial Intelligence
Emerging Technology
Business Process Management
Automation
Cloud
Application Development
Low-Code
Workflow Automation
Public Sector
Government
Distributed Teams
Risk Management

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