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Added 4 mins ago
K
Marketing Manager, Global Marketing, Consulting (24 Month Secondment/Fixed Term Contract)
KPMG
ON · Toronto, Ontario
- Full-time
…solutions to the marketplace. Our focus is on strengthening client relationships, supporting business growth, and reinforcing KPMG's reputation as a trusted professional services…
Added 4 mins ago
MP
US Tax Associate
Moodys Private Client
Calgary, AB
- Full-time
The rapidly growing team at Moodys Private Client LLP seek to add a US Tax Associate to its accounting team in Calgary, Alberta, Canada. Moodys Private Client Accounting is part of Moodys…
Added 4 mins ago
MP
US Senior Tax Associate
Moodys Private Client
Calgary, AB
- Full-time
Moodys Private Client Accounting is part of Moodys Private Client and is home to a team of Canadian Chartered Professional Accountants and US Certified Public Accountants. Moodys Private…
Added 4 mins ago
A
Solution Architect
Aviso
Toronto, ON
- $150,000 to $168,000 CAD / year
- Full-time
5+ years of experience leading technical architecture discussions with senior business and technology stakeholders
Added 4 mins ago
PC
Junior Compliance Manager ( Calgary, AB)
Phantom Compliance
Crowsnest Pass, AB
- Full-time
…means delivering industry‑leading compliance outcomes for every client we…
Added 4 mins ago
PC
Service Delivery Manager ( Blairmore, AB)
Phantom Compliance
Crowsnest Pass, AB
- Part-time
We are seeking an experienced and proactive Service Delivery Manager (SDM) to oversee end-to-end client engagement operations. In this role, you will act as the operational bridge between…
Added 4 mins ago
J(
Senior Oracle Database Administrator (DBA)
JSG (Johnson Service Group, Inc.)
Calgary, AB
- Contract
Experience administering relevant OCI tenancy services, including IAM, compartments, networking, monitoring, and other OCI services used by the ExaCC solution.
Added 4 mins ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to…
Added 18 mins ago
Senior Analyst, Activation
Kepler Group
Toronto, ON
As an Activation, Senior Analyst on our Activation team, you’ll support client relationships, oversee campaign execution, project management and lead many aspects of program management and…
Added 18 mins ago
OH
Hospitality and Facilities Coordinator
Osler, Hoskin & Harcourt LLP
AB · Calgary, AB
- Full-time
Reporting to the Senior Manager, Office Operations, the Facilities & Hospitality Assistant will execute a variety of administrative tasks in support of the Office Services and Hospitality…
Added 18 mins ago
RB
Manager, Financial Crimes Oversight Testing U.S.
Royal Bank of Canada
Toronto, ON
- Full-time
…present findings to relevant stakeholders and escalate issues to senior management, when…
Added 18 mins ago
CH
Operations Supervisor
CBI Home Health
Brandon, MB
- Full-time
Escalate issues/concerns to Operations Manager/Senior Management when required
Added 33 mins ago
WC
Business Development Representative (2026-397-CP)
WoodGreen Community Services
Toronto, ON
- Contract
Program Overview – Integrated Employment Services, Community Programs
Added 33 mins ago
WC
Business Development Representative (2026-402-CP)
WoodGreen Community Services
Toronto, ON
- Contract
Program Overview – Integrated Employment Services, Community Programs
Added 34 mins ago
FC
Senior Plan Administrator (Group Benefits)
First Canadian Financial Group
Edmonton, AB
- Full-time
A division of an established Canadian financial services organization, we have the stability and resources behind us to build for the future while remaining small enough that talented…
Added 34 mins ago
FC
Group Benefits Administrator
First Canadian Financial Group
Edmonton, AB
- Full-time
A division of an established Canadian financial services organization, we have the stability and resources behind us to build for the future while remaining small enough that talented…
Added 34 mins ago
FC
Manager, Group Health & Dental Claims
First Canadian Financial Group
Edmonton, AB
- Full-time
A division of an established Canadian financial services organization, we have the stability and resources behind us to build for the future while remaining small enough that talented…
Added 34 mins ago
FC
Manager, Group Administration
First Canadian Financial Group
Edmonton, AB
- Full-time
A division of an established Canadian financial services organization, we have the stability and resources behind us to build for the future while remaining small enough that talented…
Added 34 mins ago
HC
Technical Director
Harbourfront Centre
Toronto, ON
- Full-time
Partner with Manager, Event Operations, and senior management in the development, implementation and monitoring of operational procedures and guidelines for the Event Operations department.
Added 34 mins ago
CR
Senior Engagement Manager, Project & Interim Division
Clarity Recruitment
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Engagement Manager, Project & Interim: Finance & Accounting
Added 49 mins ago
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Senior Manager
Visa
Toronto, ON
- Full-time
The Sr. Consultant Specialist, Client Success Manager is a client‑facing individual contributor role, acting as a subject‑matter expert across client operations, execution, and performance…
Added 49 mins ago
Senior Manager, Global AML, Global Banking and Markets (Toronto, ON)
Scotiabank
Toronto, ON
Leads and drives a customer-focused culture throughout the team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Added 49 mins ago
T
Senior Counsel (Trusts, Estates and Vulnerable Persons)
TD
Toronto, ON
- Full-time
· Advise business partners on senior and vulnerable client matters.
Added 1 hour ago
TI
Senior Product Manager
Teckhorizon Inc
Toronto, ON
- Contract
Our client is seeking a Senior Product Manager to lead product planning, strategy, development, and delivery throughout the product lifecycle. The role requires extensive experience…
Added 1 hour ago
MC
Project Coordinator - Light Industrial/Commercial
MatchBox Consulting Group
Vancouver, BC
- Full-time
Project Coordinator / Assistant Project Manager – General Contracting

AOT Technologies

Senior Account Manager

Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Are you the person clients call when something really matters?

Can you tell a client "no" and come out of the conversation with their trust intact?

Would you rather own the results of a client portfolio than just manage the relationships?

AOT Technologies is seeking a Senior Account Manager to join our team and own a portfolio of client accounts and run each one like your own business, with room to grow as we do.

About AOT

We’re on a mission to help enterprises and governments bring their ideas to life.

As a boutique consulting firm, we partner with enterprises, startups, and governments to solve complex, mission-critical challenges. Our expertise spans business process management, automation and AI, cloud, and application development. Our teams are collaborative, our leadership is transparent, and our work is impactful.

Alongside our consulting practice, we’re product builders: our flagship platform, formsflow.ai, is a low-code solution that simplifies complex form creation, approvals, and workflow automation, helping organizations move faster without sacrificing quality or compliance. Under the SLED360 umbrella, we deliver products and services tailored to the unique needs of state and local governments and the education sector, from modern case management to digital services. Our product offerings reflect our entrepreneurial spirit and firsthand experience solving real-world problems with scalable, human-centered technology.

As we expand into new markets and scale our solutions, there’s never been a better time to join AOT.

Role And Responsibilities

You'll be the senior relationship lead for a set of client accounts. You'll protect delivery quality, keep each account's contracts and finances healthy, and find new ways to help clients succeed. You'll be hands-on and resourceful, and you'll help shape how account management works here as we grow.

You Will

Act as a trusted, senior point of contact and escalation point for your clients.
Know your contracts inside out, manage renewals, and catch scope creep before it costs us.
Manage account budgets and forecasts, working with Finance to keep invoicing and payments on track.
Grow your accounts by spotting opportunities, including in AI and emerging technology, and partnering early with Sales.
Work with project leads in Canada and India to keep delivery aligned with what clients need and what we've agreed to.
Report to leadership on account health, risks and opportunities.

Who You Are

You think like a business owner. You know your accounts' numbers, contracts, and people, and you make decisions that balance a happy client with a healthy account. You stay steady when a client pushes back, and you can deliver difficult news in a way that builds credibility. People count on you because you follow through, consistently. You're hands-on and resourceful and you adapt quickly to new environments, including the pace and culture of the public sector.

What You Bring

10+ years in account management, client services or engagement management, ideally in IT consulting or professional services.
A proven record of managing budgets and growing existing accounts.
Ability to manage competing, urgent priorities.
Confidence with contracts, statements of work, SLAs and change management.
Enough technical fluency to talk credibly about software delivery and AI with clients and engineers. You don't need to be a developer.
Composure under pressure, and the ability to deliver difficult news without damaging trust.
A hands-on, resourceful approach and strong business acumen.

Nice-to-Have

Experience with government or public sector clients, ideally in BC.
Experience in a smaller or growing firm.
Experience with distributed teams across time zones.
Technical background, e.g., undergraduate studies in computer science or a related field, previous work experience in IT or related industries.

What We Offer

Annual salary of $130K – $150K CAD, commensurate with experience
Flexible hybrid work environment in beautiful Victoria, BC
Continuous learning and leadership development opportunities
Flexible schedules and generous paid time off
Competitive health, dental, and wellness benefits from Day 1
Employer-sponsored deferred profit-sharing plan
A collaborative, mission-driven culture where your work matters

Apply Now

If you're passionate about client delivery and ready to own a portfolio of your own, apply today – we’re hiring now and excited to meet you.

We strongly encourage candidates of all backgrounds, experiences, and identities to apply, even if they don’t meet 100% of the listed criteria. We are seeking candidates with diverse career experiences for this position. If you’re passionate about impacting the tech industry and eager to contribute your expertise, we invite you to apply!

Closing date: Open until filled

Salary Range: $130,000 CAD - $150,000 CAD

Apply About employer

More about this job

Responsibilities

Own a portfolio of client accounts as the senior relationship lead, maintaining client trust while protecting delivery quality, contract scope, budgets, renewals, and account financial health. Identify growth opportunities, coordinate delivery with project teams in Canada and India, and report account health, risks, and opportunities to leadership.

Requirements

Requires 10 or more years of experience in account management, client services, or engagement management, ideally in IT consulting or professional services, with a record of managing budgets and growing accounts. Candidates should be confident with contracts, statements of work, SLAs, and change management; able to discuss software delivery and AI; and skilled at prioritizing competing demands and communicating difficult news with composure.

Skills

Account Management
Account Growth
Budget Management
Financial Forecasting
Contract Management
Statement of Work Management
Scope Management
Change Management
Software Delivery
Artificial Intelligence
Client Escalation Management
Risk Management
Stakeholder Communication
Business Acumen

Benefits

Flexible Hybrid Work Environment
Continuous Learning and Leadership Development
Flexible Schedules
Paid Time Off
Health Benefits
Dental Benefits
Wellness Benefits
Employer-Sponsored Deferred Profit-Sharing Plan

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Client Services
Engagement Management
IT Consulting
Professional Services
Account Portfolio
Client Relationships
Contract Renewals
Statements Of Work
Service-Level Agreements
Change Management
Scope Management
Account Budgets
Financial Forecasting
Invoicing
Payment Management
Account Growth
Software Delivery
Artificial Intelligence
Emerging Technology
Business Process Management
Automation
Cloud
Application Development
Low-Code
Workflow Automation
Public Sector
Government
Distributed Teams
Risk Management

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