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Added 8 mins ago
C
Vice President, Sales & Marketing
CYBERWELL
ON · Ontario, Canada
- Full-time
…data, a government agency defending critical systems, or a tech or financial firm scaling securely - our team helps unify strategy, reduce complexity, and strengthen cyber resilience. Why…
Added 8 mins ago
SE
Chief Technology Officer
Salient Energy
Halifax, NS
- Full-time
…startup environment and brings a genuine passion for clean tech energy. As we move into the heart of commercialization, this leader will drive the continued advancement of our zinc-ion…
Added 8 mins ago
HR
Senior Software Engineer – Drone Control & Simulation (Defense and Dual-Use)
Haply Robotics
Montreal, QC
- Full-time
…first market. Armed forces and defense manufacturers are our lead customers and partners. The same technology also serves civilian uses (dual use): public safety, search and rescue,…
Added 8 mins ago
AM
Weekend Building Strata Supervisor
Alliance Maintenance Ltd.
Burnaby, BC
- $20.5 to $21.5 CAD / hour
- Part-time
Lead, support, and coach frontline staff; address performance concerns as needed
Added 8 mins ago
JC
Journeyman Welder
Johnson Controls
Nisku, AB
- Full-time
…advanced cooling systems tailored to the evolving needs of the tech industry. Our mission is to engineer and deliver innovative solutions through the relentless pursuit of continuous…
Added 23 mins ago
Senior Account Manager
AOT Technologies
Victoria, BC
You'll be the senior relationship lead for a set of client accounts. You'll protect delivery quality, keep each account's contracts and finances healthy, and find new ways to help clients…
Added 23 mins ago
IB
Customer Operations Leader- Store Experience
Indigo Books & Music
Langley (City), BC · Langley, British Columbia
- $18.85 to $23.55 CAD / hour
- Full-time
Lead execution of activities to support strategic priorities, sales goals, and profitability targets
Added 23 mins ago
Business Development Manager
Aylo Careers
Montreal, QC
Established in 2004, we are a tech pioneer offering world-class adult entertainment and games on some of the internet’s safest and most popular platforms. With the support of an…
Added 38 mins ago
DH
Financial Planning and Analysis Manager
Diploma Healthcare Group
Mississauga, ON
- $96,000 to $120,000 CAD / year
- Full-time
Vantage Endoscopy and AMT Surgical are leading sales focused distribution organizations specializing in high tech niche diagnostic and therapeutic medical products focused on Endoscopy/GI…
Added 38 mins ago
D
Lead, Forward Deployed Engineering
Deliverect
Toronto, ON
- Full-time
As the Lead Forward Deployed Engineer for North America, you will bridge technical problem-solving and software engineering by owning enterprise adoption from pre-sales architecture to…
Added 38 mins ago
A
Business Development Manager
Aylo
Montreal, QC
- Full-time
Established in 2004, we are a tech pioneer offering world-class adult entertainment and games on some of the internet’s safest and most popular platforms. With the support of an…
Added 38 mins ago
C
Applications Development Tech Lead Analyst - VP
Citi
Mississauga, ON
- Full-time
The Applications Development Technology Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination…
Added 1 hour ago
A
Senior Strategic Account Manager
AT&T
Toronto, ON
- Full-time
Full Sales Cycle Ownership: Lead and manage the complete sales process from prospecting through contract negotiation and close, engaging stakeholders from business champions to C-suite…
Added 1 hour ago
AT
Senior Account Manager
AOT Technologies
Canada
- Full-time
You'll be the senior relationship lead for a set of client accounts. You'll protect delivery quality, keep each account's contracts and finances healthy, and find new ways to help clients…
Added 1 hour ago
I
Customer Operations Leader- Store Experience
Indigo
Langley (District), BC · City of Langley, BC
- $18.85 to $23.55 CAD / hour
- Full-time
Lead execution of activities to support strategic priorities, sales goals, and profitability targets
Added 1 hour ago
CC
IT Developer Associate
Centrum Concierge & Security Ltd.
Surrey, BC
- Full-time
…Developer Associate to join our development team and help shape new tech initiatives and products - including web apps and their companion mobile apps (React Native via Expo), integrated…
Added 1 hour ago
P
Fulfillment & Supply Chain Specialist
PixMob
Montreal, QC
- Full-time
…prototyping to mass manufacturing, we craft cutting-edge wireless tech right at our Montreal HQ. And we care about the planet 🌱 - we fight single-use plastics and use recycled or…
Added 1 hour ago
A
Business Development Representative
Alphabyte
Canada
- Full-time
…automation, custom AI agents, enterprise data infrastructure and tech stack…
Added 1 hour ago
MM
Java Developer Mid
Mitchell Martin Inc.
Mississauga, ON
- $62 to $67 CAD / hour
- Other
…stakeholders, leveraging agile methodologies and a diverse tech stack to deliver high-quality software…
Added 2 hours ago
L
Tech Vendor Management Manager
lululemon
Vancouver, BC
- Full-time
…deliver strong performance, value and business outcomes. You will lead supplier governance, monitor contractual commitments, SLAs and KPIs, manage performance issues and escalations, and…
Added 2 hours ago
FR
Lead Software Engineer, Full-Stack Applications - AI Fluent
Fitch Ratings
Toronto, ON
- $180,000 to $220,000 CAD / year
- Full-time
Lead Software Engineer, Full-Stack Applications – AI Fluent
Added 2 hours ago
P
Technical Buyer & Rental Specialist - Events & Shows
PixMob
Montreal, QC
- Full-time
…prototyping to mass manufacturing, we craft cutting-edge wireless tech right at our Montreal HQ. And we care about the planet 🌱 - we fight single-use plastics and use recycled or…
Added 2 hours ago
Legal Project Manager
Baker McKenzie
Toronto, ON
Work alone or supporting Senior LPMs to secure, design and lead on the process control of projects. Delegate and manage work of the Legal Project Coordinators. Ensure successful delivery of…
Added 2 hours ago
KT
310s Automotive Service Technician
Kal Tire
London, ON
- Full-time
Added 2 hours ago
E
Staff Product Manager, Professional Experience
ecobee
Toronto, ON
- Full-time
We're a rapidly growing global tech company headquartered in Canada, in the heart of downtown Toronto, with an office in Leeds, UK, and remote ecopeeps in the US. We get to work with some…

AOT Technologies

Senior Account Manager

Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Are you the person clients call when something really matters?

Can you tell a client "no" and come out of the conversation with their trust intact?

Would you rather own the results of a client portfolio than just manage the relationships?

AOT Technologies is seeking a Senior Account Manager to join our team and own a portfolio of client accounts and run each one like your own business, with room to grow as we do.

About AOT

We’re on a mission to help enterprises and governments bring their ideas to life.

As a boutique consulting firm, we partner with enterprises, startups, and governments to solve complex, mission-critical challenges. Our expertise spans business process management, automation and AI, cloud, and application development. Our teams are collaborative, our leadership is transparent, and our work is impactful.

Alongside our consulting practice, we’re product builders: our flagship platform, formsflow.ai, is a low-code solution that simplifies complex form creation, approvals, and workflow automation, helping organizations move faster without sacrificing quality or compliance. Under the SLED360 umbrella, we deliver products and services tailored to the unique needs of state and local governments and the education sector, from modern case management to digital services. Our product offerings reflect our entrepreneurial spirit and firsthand experience solving real-world problems with scalable, human-centered technology.

As we expand into new markets and scale our solutions, there’s never been a better time to join AOT.

Role And Responsibilities

You'll be the senior relationship lead for a set of client accounts. You'll protect delivery quality, keep each account's contracts and finances healthy, and find new ways to help clients succeed. You'll be hands-on and resourceful, and you'll help shape how account management works here as we grow.

You Will

Act as a trusted, senior point of contact and escalation point for your clients.
Know your contracts inside out, manage renewals, and catch scope creep before it costs us.
Manage account budgets and forecasts, working with Finance to keep invoicing and payments on track.
Grow your accounts by spotting opportunities, including in AI and emerging technology, and partnering early with Sales.
Work with project leads in Canada and India to keep delivery aligned with what clients need and what we've agreed to.
Report to leadership on account health, risks and opportunities.

Who You Are

You think like a business owner. You know your accounts' numbers, contracts, and people, and you make decisions that balance a happy client with a healthy account. You stay steady when a client pushes back, and you can deliver difficult news in a way that builds credibility. People count on you because you follow through, consistently. You're hands-on and resourceful and you adapt quickly to new environments, including the pace and culture of the public sector.

What You Bring

10+ years in account management, client services or engagement management, ideally in IT consulting or professional services.
A proven record of managing budgets and growing existing accounts.
Ability to manage competing, urgent priorities.
Confidence with contracts, statements of work, SLAs and change management.
Enough technical fluency to talk credibly about software delivery and AI with clients and engineers. You don't need to be a developer.
Composure under pressure, and the ability to deliver difficult news without damaging trust.
A hands-on, resourceful approach and strong business acumen.

Nice-to-Have

Experience with government or public sector clients, ideally in BC.
Experience in a smaller or growing firm.
Experience with distributed teams across time zones.
Technical background, e.g., undergraduate studies in computer science or a related field, previous work experience in IT or related industries.

What We Offer

Annual salary of $130K – $150K CAD, commensurate with experience
Flexible hybrid work environment in beautiful Victoria, BC
Continuous learning and leadership development opportunities
Flexible schedules and generous paid time off
Competitive health, dental, and wellness benefits from Day 1
Employer-sponsored deferred profit-sharing plan
A collaborative, mission-driven culture where your work matters

Apply Now

If you're passionate about client delivery and ready to own a portfolio of your own, apply today – we’re hiring now and excited to meet you.

We strongly encourage candidates of all backgrounds, experiences, and identities to apply, even if they don’t meet 100% of the listed criteria. We are seeking candidates with diverse career experiences for this position. If you’re passionate about impacting the tech industry and eager to contribute your expertise, we invite you to apply!

Closing date: Open until filled

Salary Range: $130,000 CAD - $150,000 CAD

Apply About employer

More about this job

Responsibilities

Own a portfolio of client accounts as the senior relationship lead, maintaining client trust while protecting delivery quality, contract scope, budgets, renewals, and account financial health. Identify growth opportunities, coordinate delivery with project teams in Canada and India, and report account health, risks, and opportunities to leadership.

Requirements

Requires 10 or more years of experience in account management, client services, or engagement management, ideally in IT consulting or professional services, with a record of managing budgets and growing accounts. Candidates should be confident with contracts, statements of work, SLAs, and change management; able to discuss software delivery and AI; and skilled at prioritizing competing demands and communicating difficult news with composure.

Skills

Account Management
Account Growth
Budget Management
Financial Forecasting
Contract Management
Statement of Work Management
Scope Management
Change Management
Software Delivery
Artificial Intelligence
Client Escalation Management
Risk Management
Stakeholder Communication
Business Acumen

Benefits

Flexible Hybrid Work Environment
Continuous Learning and Leadership Development
Flexible Schedules
Paid Time Off
Health Benefits
Dental Benefits
Wellness Benefits
Employer-Sponsored Deferred Profit-Sharing Plan

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Client Services
Engagement Management
IT Consulting
Professional Services
Account Portfolio
Client Relationships
Contract Renewals
Statements Of Work
Service-Level Agreements
Change Management
Scope Management
Account Budgets
Financial Forecasting
Invoicing
Payment Management
Account Growth
Software Delivery
Artificial Intelligence
Emerging Technology
Business Process Management
Automation
Cloud
Application Development
Low-Code
Workflow Automation
Public Sector
Government
Distributed Teams
Risk Management

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