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Added 2 mins ago
RM
Supervisor, Centralized Scheduling
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Ross Memorial Hospital is seeking a skilled, analytical, and solutions-oriented Supervisor, Scheduling to lead the effective operation and ongoing improvement of our Scheduling Department.
Added 2 mins ago
MU
Business Development Officer
McGill University
Montreal, QC · Bronfman Building
- Full-time
Reporting to the Director, Desautels Career Management Services, the Desautels Toronto Lead (DTL) is responsible for growing student outcomes in the Greater Toronto Area, including…
Added 2 mins ago
B
Sr. Applied AI Scientist – Generative AI & Agentic Systems
BMO
Toronto, ON · FCP
- Full-time
This position is well suited for an experienced AI professional who combines strong technical depth, hands-on delivery experience, sound judgment, and the ability to lead complex AI…
Added 2 mins ago
Scrum Master
Aviva
Markham, ON
Aviva is looking for a Scrum Master who is highly motivated and brings strong Agile delivery, business, and technical acumen. In this role, you will create the conditions for teams to…
Added 2 mins ago
TE
Commercial Property Manager
TRIPLE EIGHT TRANSPORT INC.
Abbotsford, BC
- $80,000 to $100,000 CAD / year
Property Maintenance & Facilities Management: Lead preventive and corrective maintenance activities, coordinate repairs, property inspections, and capital improvements, and ensure timely…
Added 2 mins ago
AC
Manager, Ground Payroll Delivery
Air Canada
Winnipeg, MB
- Full-time
Lead a team of 10 IAM Finance employees involved in a variety of Payrolls functions.
Added 17 mins ago
RI
IOS mobile testing
Raas Infotek
Vancouver, BC
- Contract
About this team: This role is in Digital Engineering and Delivery team. This team is responsible for engineering and deploying Engineering solutions for our stores to enhance customer…
Added 17 mins ago
G2
Superintendent, Mobile Maintenance
Globe 24-7
ON · Ontario, Canada
- $98,600 to $147,900 CAD / year
- Full-time
Partner with Supply Chain, equipment manufacturers and contractors to secure the parts, technical support and services required for effective maintenance delivery.
Added 17 mins ago
BG
Contremaître de chantier | Field Foreman
Brandt Group of Companies
Saint-Augustin-de-Desmaures, QC
- Full-time
Added 17 mins ago
BG
Service Manager
Brandt Group of Companies
Surrey, BC
- Full-time
The Service Manager is responsible for managing the sales and delivery of equipment after-market support services (component diagnostics, repair, and replacement). The Service Manager is…
Added 17 mins ago
BG
Sales Coordinator
Brandt Group of Companies
Saguenay, QC · Chicoutimi, QC
- Full-time
Provide Territory Managers with technical sales information, quote preparation, and margin approvals to support accurate and timely customer presentations.
Added 17 mins ago
BG
Coordonnateur·trice des ventes | Sales Coordinator
Brandt Group of Companies
Trois-Rivières, QC
- Full-time
Added 17 mins ago
Engineering Study Manager - PL#44559
Peter Lucas Project Management Inc.
Kamloops, BC
We are seeking an experienced Engineering Study Manager to lead and coordinate engineering studies for complex mining and heavy industrial projects. The successful candidate will oversee…
Added 17 mins ago
E
Senior Portfolio & Program Manager, Operational Technology & Engineering
Equinix
Toronto, ON
- Full-time
…systems integrate across critical facilities. It does not replace technical owners: engineering owns design, architecture, and engineering acceptance, while this role owns portfolio…
Added 17 mins ago
Senior Policy Advisor
Government of Alberta
AB
Design, lead and support multi-phase/multi-stakeholder activities, projects and events that influence the evolution of the transportation system, including demographic, policy, legislative,…
Added 17 mins ago
LT
Life Spa Lead Artist
Life Time Inc.
Woodbridge, ON
- Full-time
The Lead Artist will be the example to all other technicians by providing best in class services in his/her technical domain to LifeSpa Members and Guests. They will hire and coach the…
Added 32 mins ago
BG
Foreman Service_CA
Brandt Group of Companies
Rocky View No 44, AB · Rocky View County, AB
- Full-time
Approve release of equipment for delivery after verifying quality and completion of work to uphold service standards.
Added 32 mins ago
BG
Foreman
Brandt Group of Companies
Rocky View No 44, AB · Rocky View County, AB
- Full-time
Supports Service Advisors by responding to technical questions from customers
Added 32 mins ago
PC
Team Leader - Hazardous Materials Division
Pinchin Canada
Richmond, BC
- $90,000 to $105,000 CAD / year
- Full-time
Senior Technical Reviewer of proposals and deliverables. Ensure technical excellence and quality in the delivery of all services/products (scope development, field execution and project…
Added 32 mins ago
PL
Engineering Study Manager - PL#44559
Peter Lucas
Kamloops, BC
- Full-time
We are seeking an experienced Engineering Study Manager to lead and coordinate engineering studies for complex mining and heavy industrial projects. The successful candidate will oversee…
Added 32 mins ago
KS
Engineering Manager - Industrial Automation & Power Systems
Kinetic Search Group
Vancouver, BC · Greater Vancouver Metropolitan Area
- $170,000 to $190,000 CAD / year
- Full-time
We are seeking an accomplished Engineering Manager to lead and further develop a multidisciplinary engineering team specializing in electrical power systems, industrial automation, and…
Added 32 mins ago
S
Engagement Manager
Straive
Calgary, AB
- Full-time
We are seeking an Engagement Manager based in Calgary to lead and coordinate
Added 32 mins ago
JG
Mainframe Infra Engineer
J&M Group
Toronto, ON
- Contract
Define the rolling patch and maintenance calendar in alignment with IBM service delivery cycles, security advisories, and enterprise change freeze windows.
Added 32 mins ago
T
Frontend React DEVELOPER || Canada
TestingXperts
Toronto, ON
- Contract
Lead frontend architecture and make technical decisions aligned with business requirements.
Added 32 mins ago
S
Firmware Engineer
Solidigm
Vancouver, BC
- $116,480 to $174,800 CAD / year
- Full-time
…in Asia, Europe, and the Americas. Solidigm will continue to lead the world in innovating new Memory technologies with aspirations to be the #1 NAND memory company in the world. At…

AOT Technologies

Senior Account Manager

Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Are you the person clients call when something really matters?

Can you tell a client "no" and come out of the conversation with their trust intact?

Would you rather own the results of a client portfolio than just manage the relationships?

AOT Technologies is seeking a Senior Account Manager to join our team and own a portfolio of client accounts and run each one like your own business, with room to grow as we do.

About AOT

We’re on a mission to help enterprises and governments bring their ideas to life.

As a boutique consulting firm, we partner with enterprises, startups, and governments to solve complex, mission-critical challenges. Our expertise spans business process management, automation and AI, cloud, and application development. Our teams are collaborative, our leadership is transparent, and our work is impactful.

Alongside our consulting practice, we’re product builders: our flagship platform, formsflow.ai, is a low-code solution that simplifies complex form creation, approvals, and workflow automation, helping organizations move faster without sacrificing quality or compliance. Under the SLED360 umbrella, we deliver products and services tailored to the unique needs of state and local governments and the education sector, from modern case management to digital services. Our product offerings reflect our entrepreneurial spirit and firsthand experience solving real-world problems with scalable, human-centered technology.

As we expand into new markets and scale our solutions, there’s never been a better time to join AOT.

Role And Responsibilities

You'll be the senior relationship lead for a set of client accounts. You'll protect delivery quality, keep each account's contracts and finances healthy, and find new ways to help clients succeed. You'll be hands-on and resourceful, and you'll help shape how account management works here as we grow.

You Will

Act as a trusted, senior point of contact and escalation point for your clients.
Know your contracts inside out, manage renewals, and catch scope creep before it costs us.
Manage account budgets and forecasts, working with Finance to keep invoicing and payments on track.
Grow your accounts by spotting opportunities, including in AI and emerging technology, and partnering early with Sales.
Work with project leads in Canada and India to keep delivery aligned with what clients need and what we've agreed to.
Report to leadership on account health, risks and opportunities.

Who You Are

You think like a business owner. You know your accounts' numbers, contracts, and people, and you make decisions that balance a happy client with a healthy account. You stay steady when a client pushes back, and you can deliver difficult news in a way that builds credibility. People count on you because you follow through, consistently. You're hands-on and resourceful and you adapt quickly to new environments, including the pace and culture of the public sector.

What You Bring

10+ years in account management, client services or engagement management, ideally in IT consulting or professional services.
A proven record of managing budgets and growing existing accounts.
Ability to manage competing, urgent priorities.
Confidence with contracts, statements of work, SLAs and change management.
Enough technical fluency to talk credibly about software delivery and AI with clients and engineers. You don't need to be a developer.
Composure under pressure, and the ability to deliver difficult news without damaging trust.
A hands-on, resourceful approach and strong business acumen.

Nice-to-Have

Experience with government or public sector clients, ideally in BC.
Experience in a smaller or growing firm.
Experience with distributed teams across time zones.
Technical background, e.g., undergraduate studies in computer science or a related field, previous work experience in IT or related industries.

What We Offer

Annual salary of $130K – $150K CAD, commensurate with experience
Flexible hybrid work environment in beautiful Victoria, BC
Continuous learning and leadership development opportunities
Flexible schedules and generous paid time off
Competitive health, dental, and wellness benefits from Day 1
Employer-sponsored deferred profit-sharing plan
A collaborative, mission-driven culture where your work matters

Apply Now

If you're passionate about client delivery and ready to own a portfolio of your own, apply today – we’re hiring now and excited to meet you.

We strongly encourage candidates of all backgrounds, experiences, and identities to apply, even if they don’t meet 100% of the listed criteria. We are seeking candidates with diverse career experiences for this position. If you’re passionate about impacting the tech industry and eager to contribute your expertise, we invite you to apply!

Closing date: Open until filled

Salary Range: $130,000 CAD - $150,000 CAD

Apply About employer

More about this job

Responsibilities

Own a portfolio of client accounts as the senior relationship lead, maintaining client trust while protecting delivery quality, contract scope, budgets, renewals, and account financial health. Identify growth opportunities, coordinate delivery with project teams in Canada and India, and report account health, risks, and opportunities to leadership.

Requirements

Requires 10 or more years of experience in account management, client services, or engagement management, ideally in IT consulting or professional services, with a record of managing budgets and growing accounts. Candidates should be confident with contracts, statements of work, SLAs, and change management; able to discuss software delivery and AI; and skilled at prioritizing competing demands and communicating difficult news with composure.

Skills

Account Management
Account Growth
Budget Management
Financial Forecasting
Contract Management
Statement of Work Management
Scope Management
Change Management
Software Delivery
Artificial Intelligence
Client Escalation Management
Risk Management
Stakeholder Communication
Business Acumen

Benefits

Flexible Hybrid Work Environment
Continuous Learning and Leadership Development
Flexible Schedules
Paid Time Off
Health Benefits
Dental Benefits
Wellness Benefits
Employer-Sponsored Deferred Profit-Sharing Plan

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Client Services
Engagement Management
IT Consulting
Professional Services
Account Portfolio
Client Relationships
Contract Renewals
Statements Of Work
Service-Level Agreements
Change Management
Scope Management
Account Budgets
Financial Forecasting
Invoicing
Payment Management
Account Growth
Software Delivery
Artificial Intelligence
Emerging Technology
Business Process Management
Automation
Cloud
Application Development
Low-Code
Workflow Automation
Public Sector
Government
Distributed Teams
Risk Management

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