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Added 13 mins ago
C
Director, IT Quality Assurance
CIBC
Toronto, ON
- Full-time
…solutions that support our business and clients. As CoE Team Lead, you’ll provide centralized testing standards, strategy and tooling across multiple PBB Domains, enabling a federated model…
Added 13 mins ago
Senior Analyst, Financial Accounting & Reporting
Scotiabank
Toronto, ON
Complete general ledger lead sheet attestations, investigate variances and resolve identified issues.
Added 13 mins ago
L
Senior Product Manager
Litera
Toronto, ON · Canada-Toronto, ON-Office
- Full-time
…across the organization, where your ability to bridge deep technical fluency with customer insight and business strategy will directly shape Litera’s next generation of products. If you’re…
Added 13 mins ago
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Operating Practices Specialist
Metrolinx
Canada
- Full-time
Ability to participate with other stakeholders to lead change throughout the organization, reflecting on lessons learned, evaluate, and define problems/challenges and identify all processes.
Added 13 mins ago
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Data Scientist
SymphonyAI
Toronto, ON
- Full-time
Client-facing communication skills. You can lead workshops, present model results, and explain technical findings to compliance, risk, and technology stakeholders.
Added 13 mins ago
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Solution Engineering Manager
Hitachi
Toronto, ON · (RSBU) Toronto
- Full-time
…financial and quality targets. This role requires a solid combined technical and managerial foundation to lead the engineering effort on the Bid/Project to ensure the solutions endorsed by…
Added 13 mins ago
MN
Vice President, Professional Services
March Networks
Remote, Canada
- Full-time
- Remote
…(March Networks and Vivotek), including Professional Services, Technical Support, Network Operations Center (NOC), Cloud Services, Customer Success, Training, and Implementation. This…
Added 13 mins ago
Team Leader - Field Services
QinetiQ
Medicine Hat, AB
The Field Operations Team Lead is responsible for leading and coordinating Field Services personnel in the safe and effective delivery of customer and internal operations, deployments,…
Added 13 mins ago
SD
Senior Project Manager
Symbiotic Digital
Toronto, ON · Queen's Park Ontario Provincial Government, Ontario
- Contract
We are seeking an experienced Senior Project Manager to lead
Added 13 mins ago
SD
Senior Software Developer - ETL
Symbiotic Digital
ON · Downtown Toronto (Central Bay Street), Ontario
- Contract
The successful candidate will lead data conversion activities, develop
Added 13 mins ago
SD
Information Management Specialist
Symbiotic Digital
ON · Downtown Toronto (Central Bay Street), Ontario
- Contract
Added 13 mins ago
SD
Senior Java Developer
Symbiotic Digital
Toronto, ON · Queen's Park Ontario Provincial Government, Ontario
- Contract
provides technical leadership through design reviews, estimation, code reviews,
Added 13 mins ago
SD
PeopleSoft Systems Analyst
Symbiotic Digital
Toronto, ON · Queen's Park Ontario Provincial Government, Ontario
- Contract
technical expertise and advice on complex systems analysis and design
Added 13 mins ago
SD
Senior UX Designer
Symbiotic Digital
Toronto, ON · Queen's Park Ontario Provincial Government, Ontario
- Contract
We are seeking a Senior UX Designer to lead user-centered
Added 13 mins ago
KM
Field Service Technician (Prince George)
Konica Minolta Business Solutions (Canada) Ltd.
Prince George, BC
- Full-time
5% - Lead referrals and product promotion to existing customers
Added 13 mins ago
CO
Infrastructure Analyst
City of Leduc
Prince George, BC · Civic Centre
- Full-time
…join our team. This is an excellent opportunity for a highly technical professional who enjoys solving complex infrastructure challenges, leading technology projects, and continuously…
Added 13 mins ago
Software Engineer 3, Identity and Access Management
MongoDB
Toronto, ON
Lead medium-sized, full-stack projects from technical design to delivery
Added 13 mins ago
Superintendent Health & Hygiene
BHP
Canada
As Superintendent Health & Hygiene, you will lead the strategic delivery of health programs, systems, and initiatives that support the wellbeing of our workforce and strengthen health…
Added 14 mins ago
BG
Shop Manager
Brandt Group of Companies
Saskatoon, SK
- Full-time
Must be highly motivated, possess excellent communication skills, and be able to lead by example.
Added 14 mins ago
BG
Shop Foreman - Agriculture
Brandt Group of Companies
Pincher Creek, AB
- Full-time
Supports Service Advisors by responding to technical questions from customers
Added 14 mins ago
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Global Account Manager
IMDEX
Canada
- Full-time
Lead complex opportunities from early engagement through business case development, proposal, negotiation, contracting and transition to implementation, with commercial terms that protect…
Added 14 mins ago
GD
Technical Sales Manager
General Dynamics Mission Systems–Canada
Calgary, AB
- $130,000 to $165,000 CAD / year
- Full-time
We are looking for an experienced professional to lead Technical Sales for our International TacCIS business area. In this role you will be responsible for promoting and selling our…
Added 14 mins ago
KV
Director, Private Capital Investments
Kilmer Van Nostrand Co. Limited
Toronto, ON
- Full-time
…Director, Private Capital Investments. In this role, you will lead investments across the full lifecycle, from evaluating opportunities and overseeing due diligence through transaction…
Added 14 mins ago
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Senior Forward Deployment Engineer
Luxoft
Mississauga, ON
- Full-time
The Expert FDE is expected to lead complex engagements, work directly with development and client stakeholders, define the technical remediation approach, implement critical changes…
Added 14 mins ago
OM
Director, Inventory Management
Ontario Medical Supply
Mississauga, ON
- $120,000 to $125,000 CAD / year
- Full-time
Lead reduction strategies for excess, obsolete, short-dated, slow-moving and non-performing inventory, including supplier returns, transfers, substitutions and disposition plans.

AOT Technologies

Senior Account Manager

Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Are you the person clients call when something really matters?

Can you tell a client "no" and come out of the conversation with their trust intact?

Would you rather own the results of a client portfolio than just manage the relationships?

AOT Technologies is seeking a Senior Account Manager to join our team and own a portfolio of client accounts and run each one like your own business, with room to grow as we do.

About AOT

We’re on a mission to help enterprises and governments bring their ideas to life.

As a boutique consulting firm, we partner with enterprises, startups, and governments to solve complex, mission-critical challenges. Our expertise spans business process management, automation and AI, cloud, and application development. Our teams are collaborative, our leadership is transparent, and our work is impactful.

Alongside our consulting practice, we’re product builders: our flagship platform, formsflow.ai, is a low-code solution that simplifies complex form creation, approvals, and workflow automation, helping organizations move faster without sacrificing quality or compliance. Under the SLED360 umbrella, we deliver products and services tailored to the unique needs of state and local governments and the education sector, from modern case management to digital services. Our product offerings reflect our entrepreneurial spirit and firsthand experience solving real-world problems with scalable, human-centered technology.

As we expand into new markets and scale our solutions, there’s never been a better time to join AOT.

Role And Responsibilities

You'll be the senior relationship lead for a set of client accounts. You'll protect delivery quality, keep each account's contracts and finances healthy, and find new ways to help clients succeed. You'll be hands-on and resourceful, and you'll help shape how account management works here as we grow.

You Will

Act as a trusted, senior point of contact and escalation point for your clients.
Know your contracts inside out, manage renewals, and catch scope creep before it costs us.
Manage account budgets and forecasts, working with Finance to keep invoicing and payments on track.
Grow your accounts by spotting opportunities, including in AI and emerging technology, and partnering early with Sales.
Work with project leads in Canada and India to keep delivery aligned with what clients need and what we've agreed to.
Report to leadership on account health, risks and opportunities.

Who You Are

You think like a business owner. You know your accounts' numbers, contracts, and people, and you make decisions that balance a happy client with a healthy account. You stay steady when a client pushes back, and you can deliver difficult news in a way that builds credibility. People count on you because you follow through, consistently. You're hands-on and resourceful and you adapt quickly to new environments, including the pace and culture of the public sector.

What You Bring

10+ years in account management, client services or engagement management, ideally in IT consulting or professional services.
A proven record of managing budgets and growing existing accounts.
Ability to manage competing, urgent priorities.
Confidence with contracts, statements of work, SLAs and change management.
Enough technical fluency to talk credibly about software delivery and AI with clients and engineers. You don't need to be a developer.
Composure under pressure, and the ability to deliver difficult news without damaging trust.
A hands-on, resourceful approach and strong business acumen.

Nice-to-Have

Experience with government or public sector clients, ideally in BC.
Experience in a smaller or growing firm.
Experience with distributed teams across time zones.
Technical background, e.g., undergraduate studies in computer science or a related field, previous work experience in IT or related industries.

What We Offer

Annual salary of $130K – $150K CAD, commensurate with experience
Flexible hybrid work environment in beautiful Victoria, BC
Continuous learning and leadership development opportunities
Flexible schedules and generous paid time off
Competitive health, dental, and wellness benefits from Day 1
Employer-sponsored deferred profit-sharing plan
A collaborative, mission-driven culture where your work matters

Apply Now

If you're passionate about client delivery and ready to own a portfolio of your own, apply today – we’re hiring now and excited to meet you.

We strongly encourage candidates of all backgrounds, experiences, and identities to apply, even if they don’t meet 100% of the listed criteria. We are seeking candidates with diverse career experiences for this position. If you’re passionate about impacting the tech industry and eager to contribute your expertise, we invite you to apply!

Closing date: Open until filled

Salary Range: $130,000 CAD - $150,000 CAD

Apply About employer

More about this job

Responsibilities

Own a portfolio of client accounts as the senior relationship lead, maintaining client trust while protecting delivery quality, contract scope, budgets, renewals, and account financial health. Identify growth opportunities, coordinate delivery with project teams in Canada and India, and report account health, risks, and opportunities to leadership.

Requirements

Requires 10 or more years of experience in account management, client services, or engagement management, ideally in IT consulting or professional services, with a record of managing budgets and growing accounts. Candidates should be confident with contracts, statements of work, SLAs, and change management; able to discuss software delivery and AI; and skilled at prioritizing competing demands and communicating difficult news with composure.

Skills

Account Management
Account Growth
Budget Management
Financial Forecasting
Contract Management
Statement of Work Management
Scope Management
Change Management
Software Delivery
Artificial Intelligence
Client Escalation Management
Risk Management
Stakeholder Communication
Business Acumen

Benefits

Flexible Hybrid Work Environment
Continuous Learning and Leadership Development
Flexible Schedules
Paid Time Off
Health Benefits
Dental Benefits
Wellness Benefits
Employer-Sponsored Deferred Profit-Sharing Plan

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Client Services
Engagement Management
IT Consulting
Professional Services
Account Portfolio
Client Relationships
Contract Renewals
Statements Of Work
Service-Level Agreements
Change Management
Scope Management
Account Budgets
Financial Forecasting
Invoicing
Payment Management
Account Growth
Software Delivery
Artificial Intelligence
Emerging Technology
Business Process Management
Automation
Cloud
Application Development
Low-Code
Workflow Automation
Public Sector
Government
Distributed Teams
Risk Management

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