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Added 9 mins ago
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Organizational Development Coordinator
William Osler Health System
Brampton, ON
- Contract
…offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your…
Added 9 mins ago
RF
Compositing Supervisor
Rodeo FX
Montreal, QC
- Full-time
Both a hands-on expert, mentor, workflow manager, and interdisciplinary point of contact, they rally their team around high standards while ensuring thorough planning and smooth execution…
Added 10 mins ago
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Purchasing Lead
EllisDon
Fort Saskatchewan, AB
- Full-time
…award, purchase order creation, order tracking, expediting, delivery coordination, and issue…
Added 10 mins ago
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QA Analyst
BMO
Toronto, ON · BMOPLACE
- Full-time
…regulatory compliance testing, contributing to successful project delivery with minimal post-production…
Added 10 mins ago
Territory Sales Representative - Halifax
Molson Coors
Halifax, NS
…team. This position reports to the Nova Scotia District Sales Manager and is responsible for achieving volume and distribution targets for our continued success in the…
Added 24 mins ago
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Senior Manager, Technology Procurement
Deloitte
Toronto, ON
- Full-time
Deloitte Global is looking for a Senior Manager of Technology Procurement that leads global category strategy development, sourcing, negotiations and contracting within a group of…
Added 24 mins ago
TU
Academic and Student Programs Coordinator
The University of British Columbia
Kelowna, BC
- $5,519 to $6,326 CAD / month
- Full-time
The Academic & Student Programs Coordinator reports to the Manager, Administration and works closely with faculty members, academic leaders, students, and administrative colleagues across…
Added 24 mins ago
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Reclamation Manager - Central Canada
Glencore
Sudbury, ON · Greater Sudbury, ON
- Full-time
We are seeking a Reclamation Manager to contribute significantly to the revitalization of legacy mine sites throughout North America. If you have 15+ years of experience, a solid foundation…
Added 24 mins ago
RD
Associate
RBC Dominion Securities
Kamloops, BC
- Full-time
…detail while coordinating with various departments and Portfolio Manager/Investment Advisor for execution, where…
Added 24 mins ago
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Lead Quality Assurance Developer
OpenText
Waterloo, ON
- Full-time
…Capture technology transforms electronic and paper documents into application-ready information providing a flexible, end-to-end capture solution that includes document capture, document…
Added 24 mins ago
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Vehicle Lot and Logistics Supervisor
EBlock
Oshawa, ON
- $65,000 to $75,000 CAD / year
- Full-time
…decisions. One hour you're reviewing SLA metrics with your Regional Manager; the next you're boosting a battery in a snowbank or getting a delivery out the door. If you know cars and love…
Added 25 mins ago
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Senior Manager, Operational Risk / IT Risk and Compliance
RBC
Toronto, ON
- Full-time
You will be accountable in supporting the articulation, monitoring and, in collaboration with Application/Project owners, the management of operational risk profiles, risk appetite,…
Added 25 mins ago
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Director, Marketing & Growth
Minga
Kelowna, BC
- Full-time
Set SEO and AI search strategy with our Organic Growth & SEO Manager so Minga stays visible as discovery shifts from traditional search to AI-driven answers (Google AI Overviews, ChatGPT,…
Added 39 mins ago
MU
Multimedia Producer
McGill University
Victoria, BC · James Admin. Bldg.
- Full-time
Working closely with the Manager, Video Production, plan and execute of video projects, by meeting with clients to determine needs, prepare budget estimates and delivery schedules.
Added 39 mins ago
MU
Project Manager, Harmonization
McGill University
Victoria, BC · James Admin. Bldg.
- Full-time
Reporting to the Vice-President, Communications and Institutional Relations (CIR) and Executive Sponsor, the Project Manager, Harmonization leads the planning, oversight, and execution of a…
Added 39 mins ago
MU
Multimedia Service Manager
McGill University
Victoria, BC · James Admin. Bldg.
- Full-time
Reporting to the Associate Director, Creative Services, the Multimedia Services Manager leads the operations of the Multimedia (Live Events) team. The incumbent is responsible for planning,…
Added 39 mins ago
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Addictions Counsellor Degree
HealthCareersInSask.ca
Regina, SK
- Full-time
Job Description: As a member of the Community Recovery Services and under the general direction of the Manager of CRS the primary goal will be to restore, maintain and enhance the recovery…
Added 39 mins ago
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Senior Manager PA and DPM - 12 Months Contract- Express Scripts Canada
Cigna Healthcare
Mississauga, ON
- Full-time
Job Title: Senior Manager PA and DPM contract
Added 39 mins ago
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Sr. Applied AI Scientist – Generative AI & Agentic Systems
BMO
Toronto, ON · FCP
- Full-time
This position is well suited for an experienced AI professional who combines strong technical depth, hands-on delivery experience, sound judgment, and the ability to lead complex AI…
Added 39 mins ago
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Marketing Coordinator - BMO Rewards Team (Co-op/Internship) Winter 2027
BMO
Toronto, ON · BMOPLACE
- Full-time
…conferences. Supports the planning, development, production and delivery of marketing solutions. Works collaboratively with key stakeholders to ensure timelines are met and marketing…
Added 39 mins ago
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Commercial Property Manager
TRIPLE EIGHT TRANSPORT INC.
Abbotsford, BC
- $80,000 to $100,000 CAD / year
The Property Manager is responsible for overseeing the overall management, maintenance, leasing, and operational performance of a diverse property portfolio. This role focuses on maximizing…
Added 40 mins ago
AC
Manager, Ground Payroll Delivery
Air Canada
Winnipeg, MB
- Full-time
Certified Payroll Manager designation through the National Payroll Institute or post-secondary education in a recognized accounting program and working towards payroll certification.…
Added 55 mins ago
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Senior Analyst, Fund Reporting
Aviso
Toronto, ON
- $83,000 to $100,000 CAD / year
- Full-time
Reporting to the Manager, Fund Reporting and Administration, the Senior Analyst, Fund Reporting will participate in all financial and regulatory reporting of Northwest & Ethical Investments…
Added 55 mins ago
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Service Designer, Temporary
Aviso
Vancouver, BC
- Contract
Act as the primary consultant for all Service Design initiatives for two product delivery squads, participating in problem definition, product planning, and management of two key client…
Added 1 hour ago
BG
Senior Project Manager
Brandt Group of Companies
Zehner
- Full-time
The Senior Project Manager is responsible for facilitating full-cycle development, construction, and renovation projects for internal and external customers across Canada. This role…

AOT Technologies

Senior Account Manager

Victoria, BC, Canada

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Are you the person clients call when something really matters?

Can you tell a client "no" and come out of the conversation with their trust intact?

Would you rather own the results of a client portfolio than just manage the relationships?

AOT Technologies is seeking a Senior Account Manager to join our team and own a portfolio of client accounts and run each one like your own business, with room to grow as we do.

About AOT

We’re on a mission to help enterprises and governments bring their ideas to life.

As a boutique consulting firm, we partner with enterprises, startups, and governments to solve complex, mission-critical challenges. Our expertise spans business process management, automation and AI, cloud, and application development. Our teams are collaborative, our leadership is transparent, and our work is impactful.

Alongside our consulting practice, we’re product builders: our flagship platform, formsflow.ai, is a low-code solution that simplifies complex form creation, approvals, and workflow automation, helping organizations move faster without sacrificing quality or compliance. Under the SLED360 umbrella, we deliver products and services tailored to the unique needs of state and local governments and the education sector, from modern case management to digital services. Our product offerings reflect our entrepreneurial spirit and firsthand experience solving real-world problems with scalable, human-centered technology.

As we expand into new markets and scale our solutions, there’s never been a better time to join AOT.

Role and Responsibilities

You'll be the senior relationship lead for a set of client accounts. You'll protect delivery quality, keep each account's contracts and finances healthy, and find new ways to help clients succeed. You'll be hands-on and resourceful, and you'll help shape how account management works here as we grow.

You will:

Act as a trusted, senior point of contact and escalation point for your clients.
Know your contracts inside out, manage renewals, and catch scope creep before it costs us.
Manage account budgets and forecasts, working with Finance to keep invoicing and payments on track.
Grow your accounts by spotting opportunities, including in AI and emerging technology, and partnering early with Sales.
Work with project leads in Canada and India to keep delivery aligned with what clients need and what we've agreed to.
Report to leadership on account health, risks and opportunities.

Who You Are

You think like a business owner. You know your accounts' numbers, contracts, and people, and you make decisions that balance a happy client with a healthy account. You stay steady when a client pushes back, and you can deliver difficult news in a way that builds credibility. People count on you because you follow through, consistently. You're hands-on and resourceful and you adapt quickly to new environments, including the pace and culture of the public sector.

What You Bring

10+ years in account management, client services or engagement management, ideally in IT consulting or professional services.
A proven record of managing budgets and growing existing accounts.
Ability to manage competing, urgent priorities.
Confidence with contracts, statements of work, SLAs and change management.
Enough technical fluency to talk credibly about software delivery and AI with clients and engineers. You don't need to be a developer.
Composure under pressure, and the ability to deliver difficult news without damaging trust.
A hands-on, resourceful approach and strong business acumen.

Nice-to-Have

Experience with government or public sector clients, ideally in BC.
Experience in a smaller or growing firm.
Experience with distributed teams across time zones.
Technical background, e.g., undergraduate studies in computer science or a related field, previous work experience in IT or related industries.

What We Offer

Annual salary of $130K – $150K CAD, commensurate with experience
Flexible hybrid work environment in beautiful Victoria, BC
Continuous learning and leadership development opportunities
Flexible schedules and generous paid time off
Competitive health, dental, and wellness benefits from Day 1
Employer-sponsored deferred profit-sharing plan
A collaborative, mission-driven culture where your work matters

Apply Now

If you're passionate about client delivery and ready to own a portfolio of your own, apply today – we’re hiring now and excited to meet you.

We strongly encourage candidates of all backgrounds, experiences, and identities to apply, even if they don’t meet 100% of the listed criteria. We are seeking candidates with diverse career experiences for this position. If you’re passionate about impacting the tech industry and eager to contribute your expertise, we invite you to apply!

Closing date: Open until filled

Salary Range

$130,000 - $150,000 CAD

Apply About employer

More about this job

Responsibilities

The Senior Account Manager will act as the primary point of contact for a portfolio of clients, ensuring delivery quality and financial health of contracts. They will also identify growth opportunities and manage relationships across internal teams in Canada and India.

Requirements

Candidates must have 10+ years of experience in account management or professional services, with a proven track record in budget management and contract oversight. Strong business acumen and the ability to communicate effectively with both technical and non-technical stakeholders are essential.

Skills

Account management
Client services
Budget management
Contract management
Strategic planning
Business acumen
Stakeholder management
Risk management
Forecasting
IT consulting
Software delivery
AI
Communication
Negotiation
Leadership
Problem solving

Benefits

Flexible hybrid work environment
Continuous learning
Leadership development opportunities
Flexible schedules
Paid time off
Health benefits
Dental benefits
Wellness benefits
Deferred profit-sharing plan

Visa sponsorship

Not detected in the job text

Keywords

Account Management
IT Consulting
Professional Services
SLED360
Formsflow.ai
Low-code
Automation
AI
Cloud
Application Development
Business Process Management
Contract Management
SLA
Statement of Work
Budgeting
Forecasting
Public Sector
Government
Case Management
Digital Services
Client Relations
Strategic Growth
Leadership
Project Delivery
Risk Management
Business Acumen
Consulting
Enterprise
Scalable Technology
Human-centered Technology

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