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Added 20 mins ago
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Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 50 mins ago
MI
Line Manager
Mondelēz International
Toronto, ON
- Full-time
…line leadership in manufacturing, by leading a key line of the business (technical, system or organizational) to deliver results defined by the compelling business need of the site. You…
Added 50 mins ago
AS
Lead Analyst, IT Vendor Management - P5
Apex Systems
Toronto, ON
- $100 to $115 USD / hour
- Contract
Drive and own the end-to-end enterprise governance framework, including contractual governance meetings/committees and Quarterly Business Reviews (QBRs) for strategic technology partners.
Added 50 mins ago
AS
Sr Analyst, IT Vendor Management - P4
Apex Systems
Toronto, ON
- $100 to $115 USD / hour
- Contract
…Area stakeholders, Sr. Vendor Managers, executive leadership, Finance, legal, procurement and third-party leadership to deliver commercially rigorous outcomes to and ensure the VMO operates…
Added 50 mins ago
AS
Analyst, IT Vendor Management - P3
Apex Systems
Toronto, ON
- $75 to $85 USD / hour
- Full-time
Bachelors degree in Business Administration, Social Sciences, Finance, Computer Science, Information Technology, or a related field or equivalent combination of education and experience.
Added 1 hour ago
T
Personal Banking Associate - Delson (Full-time, 37.5h/week)
TD
Delson, QC
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 1 hour ago
T
Customer Experience Associate - Magog (Full-time, 37.5h/week)
TD
Magog, QC
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 1 hour ago
M
Marketing Manager, Member Marketing & Growth
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Manulife is proudly one of Canada’s largest and longest-serving providers of Group Benefits, and today our GB business serves millions of Canadian workers and their families, and more than…
Added 1 hour ago
LI
Software Developer
Lotus IT Solutions
Enterprise, ON
- Contract
The Ministry of Public and Business Service Delivery and Procurement is seeking a Senior Software Developer to join the Enterprise Financial Services Division on a fully onsite engagement.…
Added 2 hours ago
RU
Advisory Manager - Cyber Strategy
RSM US LLP
Toronto, ON
- Full-time
Integrate findings across multiple assessments, frameworks, business units, technologies, and workstreams to produce a cohesive view of risk, priorities, and implementation sequencing.
Added 2 hours ago
EC
IT Operations US & Canada Business Relationship Manager
Eaton Corporation
Airdrie, AB · Calgary, AB · Burlington, ON
- Full-time
The IT Operations Business Relationship Manager (BRM) serves as the primary IT business partner for Electrical Sector PCS plant leadership across the U.S. and Canada. This role translates…
Added 2 hours ago
T
Personal Banking Associate
TD
Estevan, SK
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 2 hours ago
TG
Analyst
The Global Institute for Health and Human Rights
Chatham-Kent, ON · Chatham, ON
- Volunteer
…and client service. You will have immediate opportunities to partner with talented subject matter experts, work on complex projects, and contribute to the value Chatham delivers every…
Added 2 hours ago
GL
Manager, Compilation and Advisory Services
GGFL LLP
Ottawa, ON
- Full-time
We’re Ottawa’s go-to tax planning and accounting firm for successful business owners. Entrepreneurs and local leaders trust us to help them navigate complex financial territory - from…
Added 2 hours ago
GL
Manager, Assurance & Advisory Services
GGFL LLP
Ottawa, ON
- Full-time
We’re proud to be the trusted tax planning and accounting partner to many of Ottawa’s most successful business owners. They rely on us for sharp insights, thoughtful advice, and practical…
Added 2 hours ago
M
Director, Brand
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Translate brand and business strategy into clear campaign plans, ensuring work is audience-led, channel-connected and designed to drive meaningful business outcomes.
Added 3 hours ago
IW
AVP HR Service Delivery & Technology
IG Wealth Management
ON · Ontario, Canada
- Full-time
Founded in 1926, IG Wealth Management is a key part of IGM's business model, providing comprehensive wealth management services to Canadian financial advisors and their clients.
Added 3 hours ago
J
Intermediate Recruiter - Edmonton
Jardeg
AB · Edmonton, AB
- Full-time
…and relationship-driven recruitment practices. As a trusted business partner, this role helps establish recruitment best practices and develops identified sourcing pipelines for…
Added 3 hours ago
B
Head of Supply Chain - Canada
Beiersdorf
Montreal, QC
- Full-time
…write-offs, customer penalties and other supply chain costs. Partner with Finance to explain variances, validate charges and accruals, and implement corrective actions. Assess cost to serve…
Added 3 hours ago
B
Facility Manager III
BGIS
Toronto, ON
- Full-time
Builds strong relationships with end users and is a trusted partner with the assigned line of business/client.
Added 4 hours ago
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Insights & Analytics Manager
Takeda
Toronto, ON · CAN - Toronto Head Office
- Full-time
…planning through patient and demand forecasts. The role helps Business Unit leaders, who remain accountable for performance, understand which levers to pull, where to focus, and which…
Added 4 hours ago
A
Senior IT Auditor
Aviso
Toronto, ON
- $83,000 to $100,000 CAD / year
- Full-time
Become a trusted business partner to key stakeholders
Added 4 hours ago
J
Account Manager
JAGGAER
Canada
- Full-time
Build relationships with customer contacts, including procurement, supply chain, finance, IT, and business leaders, escalating to executive stakeholders as appropriate.
Added 4 hours ago
NF
Regional Sales Director- GTA (Mississauga)
Neo Financial
Mississauga, ON
- Full-time
Bachelor's degree in Business Administration, Sales, Marketing, or a related field is preferred.
Added 4 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…

AOT Technologies

Senior Account Manager

Victoria, BC, Canada

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Are you the person clients call when something really matters?

Can you tell a client "no" and come out of the conversation with their trust intact?

Would you rather own the results of a client portfolio than just manage the relationships?

AOT Technologies is seeking a Senior Account Manager to join our team and own a portfolio of client accounts and run each one like your own business, with room to grow as we do.

About AOT

We’re on a mission to help enterprises and governments bring their ideas to life.

As a boutique consulting firm, we partner with enterprises, startups, and governments to solve complex, mission-critical challenges. Our expertise spans business process management, automation and AI, cloud, and application development. Our teams are collaborative, our leadership is transparent, and our work is impactful.

Alongside our consulting practice, we’re product builders: our flagship platform, formsflow.ai, is a low-code solution that simplifies complex form creation, approvals, and workflow automation, helping organizations move faster without sacrificing quality or compliance. Under the SLED360 umbrella, we deliver products and services tailored to the unique needs of state and local governments and the education sector, from modern case management to digital services. Our product offerings reflect our entrepreneurial spirit and firsthand experience solving real-world problems with scalable, human-centered technology.

As we expand into new markets and scale our solutions, there’s never been a better time to join AOT.

Role and Responsibilities

You'll be the senior relationship lead for a set of client accounts. You'll protect delivery quality, keep each account's contracts and finances healthy, and find new ways to help clients succeed. You'll be hands-on and resourceful, and you'll help shape how account management works here as we grow.

You will:

Act as a trusted, senior point of contact and escalation point for your clients.
Know your contracts inside out, manage renewals, and catch scope creep before it costs us.
Manage account budgets and forecasts, working with Finance to keep invoicing and payments on track.
Grow your accounts by spotting opportunities, including in AI and emerging technology, and partnering early with Sales.
Work with project leads in Canada and India to keep delivery aligned with what clients need and what we've agreed to.
Report to leadership on account health, risks and opportunities.

Who You Are

You think like a business owner. You know your accounts' numbers, contracts, and people, and you make decisions that balance a happy client with a healthy account. You stay steady when a client pushes back, and you can deliver difficult news in a way that builds credibility. People count on you because you follow through, consistently. You're hands-on and resourceful and you adapt quickly to new environments, including the pace and culture of the public sector.

What You Bring

10+ years in account management, client services or engagement management, ideally in IT consulting or professional services.
A proven record of managing budgets and growing existing accounts.
Ability to manage competing, urgent priorities.
Confidence with contracts, statements of work, SLAs and change management.
Enough technical fluency to talk credibly about software delivery and AI with clients and engineers. You don't need to be a developer.
Composure under pressure, and the ability to deliver difficult news without damaging trust.
A hands-on, resourceful approach and strong business acumen.

Nice-to-Have

Experience with government or public sector clients, ideally in BC.
Experience in a smaller or growing firm.
Experience with distributed teams across time zones.
Technical background, e.g., undergraduate studies in computer science or a related field, previous work experience in IT or related industries.

What We Offer

Annual salary of $130K – $150K CAD, commensurate with experience
Flexible hybrid work environment in beautiful Victoria, BC
Continuous learning and leadership development opportunities
Flexible schedules and generous paid time off
Competitive health, dental, and wellness benefits from Day 1
Employer-sponsored deferred profit-sharing plan
A collaborative, mission-driven culture where your work matters

Apply Now

If you're passionate about client delivery and ready to own a portfolio of your own, apply today – we’re hiring now and excited to meet you.

We strongly encourage candidates of all backgrounds, experiences, and identities to apply, even if they don’t meet 100% of the listed criteria. We are seeking candidates with diverse career experiences for this position. If you’re passionate about impacting the tech industry and eager to contribute your expertise, we invite you to apply!

Closing date: Open until filled

Salary Range

$130,000 - $150,000 CAD

Apply About employer

More about this job

Responsibilities

The Senior Account Manager will act as the primary point of contact for a portfolio of clients, ensuring delivery quality and financial health of contracts. They will also identify growth opportunities and manage relationships across internal teams in Canada and India.

Requirements

Candidates must have 10+ years of experience in account management or professional services, with a proven track record in budget management and contract oversight. Strong business acumen and the ability to communicate effectively with both technical and non-technical stakeholders are essential.

Skills

Account management
Client services
Budget management
Contract management
Strategic planning
Business acumen
Stakeholder management
Risk management
Forecasting
IT consulting
Software delivery
AI
Communication
Negotiation
Leadership
Problem solving

Benefits

Flexible hybrid work environment
Continuous learning
Leadership development opportunities
Flexible schedules
Paid time off
Health benefits
Dental benefits
Wellness benefits
Deferred profit-sharing plan

Visa sponsorship

Not detected in the job text

Keywords

Account Management
IT Consulting
Professional Services
SLED360
Formsflow.ai
Low-code
Automation
AI
Cloud
Application Development
Business Process Management
Contract Management
SLA
Statement of Work
Budgeting
Forecasting
Public Sector
Government
Case Management
Digital Services
Client Relations
Strategic Growth
Leadership
Project Delivery
Risk Management
Business Acumen
Consulting
Enterprise
Scalable Technology
Human-centered Technology

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