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Added 10 mins ago
D
Senior Manager, Technology Procurement
Deloitte
Toronto, ON
- Full-time
…professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our…
Added 10 mins ago
NG
IT Specialist (Systems & Applications)
New Gold Inc.
Emo, ON
- Full-time
…Columbia, Canada. In addition, Coeur owns the Silvertip silver-zinc-lead exploration project in British…
Added 10 mins ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…ability to react to situations that need a sense of urgency, to lead by example and assist in the training of new colleagues. Monitoring daily activities while having attention to details;…
Added 10 mins ago
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5726 - Assistant Store Manager FT
Lids
Sudbury, ON · Greater Sudbury, ON
- $20 USD / hour
- Full-time
Lead, execute and assist Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.
Added 10 mins ago
O
Lead Quality Assurance Developer
OpenText
Waterloo, ON
- Full-time
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Added 10 mins ago
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Sr. Software Developer
OpenText
Richmond Hill, ON
- Full-time
Serve as a technical lead, recognized for growing domain expertise, embracing change, and navigating ambiguity with resiliency, while fostering the development of less experienced team…
Added 10 mins ago
Z
SailPoint IdentityIQ Developer
Zoho
Brampton, ON
- Contract
Implement code changes across development, UAT, and production environments following SDLC, release management, and change control processes.
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TP
Shipping Supervisor
TOPPAN Packaging Americas
Mississauga, ON
- Full-time
Identify and lead cost-reduction and process-improvement initiatives related to logistics, warehousing, and inventory management.
Added 10 mins ago
CP
Buyer
Contract Pharmaceuticals Limited
Mississauga, ON
- $75,000 to $80,000 CAD / year
- Full-time
Maintain master data in our ERP system, ensuring records are up to date and accurate – this includes setting up new items, maintaining lead times and pricing.
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Builder Project Sales Manager - Home Appliance / Single Family
LG Electronics
Toronto, ON
- Full-time
…for innovation, combined with our culture of challenge and change, enables us to lead in today’s dynamic…
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Team Lead, Transportation Infrastructure
AtkinsRéalis
Calgary, AB
- Full-time
Lead and develop transportation engineering teams through recruitment, performance management, resource planning, and staff development.
Added 10 mins ago
UO
Executive and Program Assistant
University of Alberta
Edmonton, AB
- Full-time
…Principal Investigator, with the University of Alberta as the lead and administering institution. The program brings together researchers from eight universities in Canada and Australia,…
Added 10 mins ago
A
Automation Controls Sr. Analyst /Consultant
Accenture
Calgary, AB · Vancouver, BC · Mississauga, ON · Ottawa, ON · Toronto, ON
- Full-time
Participate or lead internal and or customer consultations regarding field of expertise
Added 11 mins ago
SA
Manager, Procurement Sr
Standard Aero
Winnipeg, MB
- Full-time
Lead sourcing initiatives for direct and indirect materials, repair services, and strategic suppliers critical to MRO operations.
Added 11 mins ago
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Data & Analytics Manager
OLG
Sault Ste. Marie, ON · Toronto, ON · York Mills Office
- Full-time
We are ready to take this game to the next level and need someone passionate to lead business-aligned analytics delivery, enablement, and data product development within an assigned…
Added 11 mins ago
T
Data Scientist III
TD
Toronto, ON
- Full-time
We are seeking a Data Scientist III to lead AI adoption and AI-enabled process transformation for the CPSB AI2 team. This role will work across business, analytics, data, technology, risk,…
Added 11 mins ago
NC
Business Analyst – Technology Training
NAV CANADA
Ottawa, ON
- Full-time
Acts as SharePoint Lead for Technology Training, administering and maintaining information management and document control practices to ensure compliance with NAV CANADA standards and…
Added 11 mins ago
MT
DevOps & Security Engineer
Martello Technologies
ON · Kanata, Ontario
- Full-time
Lead root cause analysis & lessons learned after customer-impacting events
Added 25 mins ago
MU
Project Manager, Harmonization
McGill University
Victoria, BC · James Admin. Bldg.
- Full-time
…budgets, and deliverables; co-leads project meetings with CIR's Change Management Lead; monitors progress, risks, issues, and dependencies; and provides regular updates and recommendations…
Added 25 mins ago
CH
Senior Manager PA and DPM - 12 Months Contract- Express Scripts Canada
Cigna Healthcare
Mississauga, ON
- Full-time
Lead change-management activities by assessing operational impacts, documenting key risks and mitigation plans, and monitoring implementation progress to support timely adoption.
Added 25 mins ago
CG
Environmental Health and Safety Leader
C.H. Guenther & Son
Calgary, AB
- Full-time
Lead Injury & Illness tracking and case management
Added 25 mins ago
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Sr. Applied AI Scientist – Generative AI & Agentic Systems
BMO
Toronto, ON · FCP
- Full-time
…modern software engineering. This role offers an opportunity to lead the design, development, evaluation, and validation of enterprise AI solutions while helping shape industry-leading…
Added 25 mins ago
Scrum Master
Aviva
Markham, ON
Strong facilitation, communication, stakeholder management, conflict resolution, and influencing skills, including the ability to lead without formal authority.
Added 40 mins ago
RI
IOS mobile testing
Raas Infotek
Vancouver, BC
- Contract
Experience with JIRA for project management and defect tracking.
Added 40 mins ago
RO
Gallery Activation Lead (24-month Contract)
Royal Ontario Museum
Toronto, ON
- Part-time
We are seeking an enthusiastic and adaptable Gallery Activation Lead to provide on-the-floor leadership for ROM’s hands-on learning spaces and visitor activations.

AOT Technologies

Senior Account Manager

Victoria, BC, Canada

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Are you the person clients call when something really matters?

Can you tell a client "no" and come out of the conversation with their trust intact?

Would you rather own the results of a client portfolio than just manage the relationships?

AOT Technologies is seeking a Senior Account Manager to join our team and own a portfolio of client accounts and run each one like your own business, with room to grow as we do.

About AOT

We’re on a mission to help enterprises and governments bring their ideas to life.

As a boutique consulting firm, we partner with enterprises, startups, and governments to solve complex, mission-critical challenges. Our expertise spans business process management, automation and AI, cloud, and application development. Our teams are collaborative, our leadership is transparent, and our work is impactful.

Alongside our consulting practice, we’re product builders: our flagship platform, formsflow.ai, is a low-code solution that simplifies complex form creation, approvals, and workflow automation, helping organizations move faster without sacrificing quality or compliance. Under the SLED360 umbrella, we deliver products and services tailored to the unique needs of state and local governments and the education sector, from modern case management to digital services. Our product offerings reflect our entrepreneurial spirit and firsthand experience solving real-world problems with scalable, human-centered technology.

As we expand into new markets and scale our solutions, there’s never been a better time to join AOT.

Role and Responsibilities

You'll be the senior relationship lead for a set of client accounts. You'll protect delivery quality, keep each account's contracts and finances healthy, and find new ways to help clients succeed. You'll be hands-on and resourceful, and you'll help shape how account management works here as we grow.

You will:

Act as a trusted, senior point of contact and escalation point for your clients.
Know your contracts inside out, manage renewals, and catch scope creep before it costs us.
Manage account budgets and forecasts, working with Finance to keep invoicing and payments on track.
Grow your accounts by spotting opportunities, including in AI and emerging technology, and partnering early with Sales.
Work with project leads in Canada and India to keep delivery aligned with what clients need and what we've agreed to.
Report to leadership on account health, risks and opportunities.

Who You Are

You think like a business owner. You know your accounts' numbers, contracts, and people, and you make decisions that balance a happy client with a healthy account. You stay steady when a client pushes back, and you can deliver difficult news in a way that builds credibility. People count on you because you follow through, consistently. You're hands-on and resourceful and you adapt quickly to new environments, including the pace and culture of the public sector.

What You Bring

10+ years in account management, client services or engagement management, ideally in IT consulting or professional services.
A proven record of managing budgets and growing existing accounts.
Ability to manage competing, urgent priorities.
Confidence with contracts, statements of work, SLAs and change management.
Enough technical fluency to talk credibly about software delivery and AI with clients and engineers. You don't need to be a developer.
Composure under pressure, and the ability to deliver difficult news without damaging trust.
A hands-on, resourceful approach and strong business acumen.

Nice-to-Have

Experience with government or public sector clients, ideally in BC.
Experience in a smaller or growing firm.
Experience with distributed teams across time zones.
Technical background, e.g., undergraduate studies in computer science or a related field, previous work experience in IT or related industries.

What We Offer

Annual salary of $130K – $150K CAD, commensurate with experience
Flexible hybrid work environment in beautiful Victoria, BC
Continuous learning and leadership development opportunities
Flexible schedules and generous paid time off
Competitive health, dental, and wellness benefits from Day 1
Employer-sponsored deferred profit-sharing plan
A collaborative, mission-driven culture where your work matters

Apply Now

If you're passionate about client delivery and ready to own a portfolio of your own, apply today – we’re hiring now and excited to meet you.

We strongly encourage candidates of all backgrounds, experiences, and identities to apply, even if they don’t meet 100% of the listed criteria. We are seeking candidates with diverse career experiences for this position. If you’re passionate about impacting the tech industry and eager to contribute your expertise, we invite you to apply!

Closing date: Open until filled

Salary Range

$130,000 - $150,000 CAD

Apply About employer

More about this job

Responsibilities

The Senior Account Manager will act as the primary point of contact for a portfolio of clients, ensuring delivery quality and financial health of contracts. They will also identify growth opportunities and manage relationships across internal teams in Canada and India.

Requirements

Candidates must have 10+ years of experience in account management or professional services, with a proven track record in budget management and contract oversight. Strong business acumen and the ability to communicate effectively with both technical and non-technical stakeholders are essential.

Skills

Account management
Client services
Budget management
Contract management
Strategic planning
Business acumen
Stakeholder management
Risk management
Forecasting
IT consulting
Software delivery
AI
Communication
Negotiation
Leadership
Problem solving

Benefits

Flexible hybrid work environment
Continuous learning
Leadership development opportunities
Flexible schedules
Paid time off
Health benefits
Dental benefits
Wellness benefits
Deferred profit-sharing plan

Visa sponsorship

Not detected in the job text

Keywords

Account Management
IT Consulting
Professional Services
SLED360
Formsflow.ai
Low-code
Automation
AI
Cloud
Application Development
Business Process Management
Contract Management
SLA
Statement of Work
Budgeting
Forecasting
Public Sector
Government
Case Management
Digital Services
Client Relations
Strategic Growth
Leadership
Project Delivery
Risk Management
Business Acumen
Consulting
Enterprise
Scalable Technology
Human-centered Technology

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