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Clinical Nurse Mentor
Sanya’k̓ula
Port Coquitlam, BC
- Full-time
Facilitates staff learning and development by role modeling best practice nursing skills and related competencies. Promotes skill development and clinical decision making, answering…
Added 4 mins ago
PH
Data Lead, BC Health Workday
Provincial Health Services Authority
BC · British Columbia, Canada
- Full-time
Reporting to the Manager, Integrations Architecture, the Data Lead is responsible for facilitating the end-to-end data migration process for Workday implementations for the BC Health…
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Service Delivery Manager
Avanade
Toronto, ON
- Full-time
We are seeking an experienced Service Delivery Manager (SDM) to lead the delivery of 24x7 Managed Application Support Services for a large Banking client. The successful candidate will be…
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Temporary Cashier
Coach
Toronto, ON
- Part-time
…service at the cashwrap while maintaining operational accuracy and supporting team development. Acting as a brand ambassador, the Lead Cashier creates a lasting impression through genuine…
Added 4 mins ago
SI
Franchise Success Partner
Steamoji, Inc.
Vancouver, BC
- Full-time
Lead the ongoing development, management, and optimization of Steamoji’s technology systems, including the Steamoji App, Dashboard, Shopify Store, website, and 3rd party connected services.
Added 4 mins ago
EC
Automotive Consumer Affairs Specialist - Tier 3 (On-Site)
Enigma Corporation
Chatham-Kent, ON · Chatham, ON
- Full-time
This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and ongoing support you’ll…
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Product Owner, Product management
Desjardins
Montréal-Ouest, QC
- Full-time
As Product Owner, you will represent the voice of the client in projects and be responsible for the member/client experience. You will consistently prepare a range of products and services…
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Team Leader, Client Solutions – Prairie Region (Pointe West Branch)
Gallagher
Winnipeg, MB
- Full-time
Reporting to the Director of Client Solutions, the Team Lead, Client Solutions is responsible for the overall management and performance of the Pointe West branch. This role provides…
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Customer Service Supervisor
Best Buy Canada
Vernon, BC
- Full-time
You’ll love it here! We are hiring immediately for a customer service supervisor, which we call an operations team lead. As a customer service supervisor, you will lead and coach a team of…
Added 19 mins ago
Systems Administrator 3
British Columbia Lottery Corporation
BC · Hybrid - Kamloops or Vancouver, BC
Takes a lead role in addressing complex incidents, leveraging enterprise monitoring and observability platforms to support troubleshooting, root cause analysis, and service restoration.
Added 19 mins ago
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Manager, Premium Services (Rogers Place)
Compass Canada
Edmonton, AB
- Full-time
Collaborate with the Director of Premium and Executive Chef on menu development, service innovation, and revenue-generating opportunities
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directeur.trice de la conception de l’engagement des joueurs / Engagement Design Director
Electronic Arts
Vancouver, BC · Montreal, QC
You will lead the vision and creation of meta experience for players - from fun and challenging progression systems that inspire players, to elegant economy designs that bring fun in…
Added 34 mins ago
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Food Safety & Quality Assurance Compliance Manager
Parrish & Heimbecker, Limited
Cambridge, ON
- Full-time
Lead and support corporate food safety, quality assurance, and regulatory compliance initiatives across multiple manufacturing facilities.
Added 34 mins ago
JR
Head Sous Chef / Assistant General Manager
JOEY Restaurant Group
Toronto, ON
- Full-time
This is about you. Your passion, purpose and potential. In you we see care, drive, confidence and curiosity. When you join our team, you can expect intensity, excitement and energy. Through…
Added 34 mins ago
BG
Sales Coordinator
Brandt Group of Companies
Oro, ON
- Full-time
Assist with territory mapping, industry research, lead generation, and tender documentation to strengthen the sales pipeline and drive revenue growth.
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Growth Operations Manager
nesto
Montreal, QC
- Full-time
At Nesto Group, you'll be part of a collaborative organization where innovation, speed, trust, expertise, and continuous learning go hand in hand. Whether you're shaping strategy,…
Added 34 mins ago
OW
Oliver Wyman - Senior Lead AI Engineer
Oliver Wyman
Toronto, ON
- Full-time
No two OW Quotient projects are the same. You’ll be working with varied and diverse teams to deliver unique and unprecedented products across industries. As a Senior Lead AI Engineer, you…
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Senior Analyst, Marketing Science
PHD
Toronto, ON
- Full-time
Lead a small team of Analysts and draw from wider Data Analytics resources within the organization, including Data Engineering
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Java Spring Boot Microservices Developer
Infosys
Mississauga, ON
- Full-time
…Developer. This position will interface with key stakeholders and apply technical proficiency across different stages of the Software Development Life Cycle including Requirements…
Added 34 mins ago
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Scrum Master
Aviva Canada
Markham, ON
- Internship
Aviva is looking for a Scrum Master who is highly motivated and brings strong Agile delivery, business, and technical acumen. In this role, you will create the conditions for teams to…
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Aquatics/Swim Instructor
WD SWIM
Richmond Hill, ON
- Part-time
As a Swim Instructor, you'll lead engaging swimming lessons tailored to each student's age, ability, and learning needs. You'll help swimmers develop their techniques, improve their…
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Seasonal Guest Experience Lead | Banff Avenue
lululemon
Banff, AB
- Full-time
Address team member performance and support their ongoing learning and development by providing direct feedback and in-the-moment recognition, coaching, demonstrations, and hands-on…
Added 49 mins ago
CE
Policy Analyst
Compass Early Learning and Care
Peterborough, ON · Administration office
- Full-time
As a Policy Writer and Analyst, you will be a part of our Corporate Circle Team and support Compass Early Learning and Care’s commitment to clear, accessible, and values-based policies that…
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Business Analyst III
Seaspan
North Vancouver, BC
- Full-time
Promote a culture of collaboration, continuous learning, and professional development.
Added 49 mins ago
Senior Architectural Contract Construction Administrator (Prince George, BC)
DIALOG
Vancouver, BC
Identify deficiencies, coordination issues, emerging risks and departures from the design requirements, and lead timely resolution.

AOT Technologies

Senior Account Manager

Victoria, BC, Canada

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Are you the person clients call when something really matters?

Can you tell a client "no" and come out of the conversation with their trust intact?

Would you rather own the results of a client portfolio than just manage the relationships?

AOT Technologies is seeking a Senior Account Manager to join our team and own a portfolio of client accounts and run each one like your own business, with room to grow as we do.

About AOT

We’re on a mission to help enterprises and governments bring their ideas to life.

As a boutique consulting firm, we partner with enterprises, startups, and governments to solve complex, mission-critical challenges. Our expertise spans business process management, automation and AI, cloud, and application development. Our teams are collaborative, our leadership is transparent, and our work is impactful.

Alongside our consulting practice, we’re product builders: our flagship platform, formsflow.ai, is a low-code solution that simplifies complex form creation, approvals, and workflow automation, helping organizations move faster without sacrificing quality or compliance. Under the SLED360 umbrella, we deliver products and services tailored to the unique needs of state and local governments and the education sector, from modern case management to digital services. Our product offerings reflect our entrepreneurial spirit and firsthand experience solving real-world problems with scalable, human-centered technology.

As we expand into new markets and scale our solutions, there’s never been a better time to join AOT.

Role and Responsibilities

You'll be the senior relationship lead for a set of client accounts. You'll protect delivery quality, keep each account's contracts and finances healthy, and find new ways to help clients succeed. You'll be hands-on and resourceful, and you'll help shape how account management works here as we grow.

You will:

Act as a trusted, senior point of contact and escalation point for your clients.
Know your contracts inside out, manage renewals, and catch scope creep before it costs us.
Manage account budgets and forecasts, working with Finance to keep invoicing and payments on track.
Grow your accounts by spotting opportunities, including in AI and emerging technology, and partnering early with Sales.
Work with project leads in Canada and India to keep delivery aligned with what clients need and what we've agreed to.
Report to leadership on account health, risks and opportunities.

Who You Are

You think like a business owner. You know your accounts' numbers, contracts, and people, and you make decisions that balance a happy client with a healthy account. You stay steady when a client pushes back, and you can deliver difficult news in a way that builds credibility. People count on you because you follow through, consistently. You're hands-on and resourceful and you adapt quickly to new environments, including the pace and culture of the public sector.

What You Bring

10+ years in account management, client services or engagement management, ideally in IT consulting or professional services.
A proven record of managing budgets and growing existing accounts.
Ability to manage competing, urgent priorities.
Confidence with contracts, statements of work, SLAs and change management.
Enough technical fluency to talk credibly about software delivery and AI with clients and engineers. You don't need to be a developer.
Composure under pressure, and the ability to deliver difficult news without damaging trust.
A hands-on, resourceful approach and strong business acumen.

Nice-to-Have

Experience with government or public sector clients, ideally in BC.
Experience in a smaller or growing firm.
Experience with distributed teams across time zones.
Technical background, e.g., undergraduate studies in computer science or a related field, previous work experience in IT or related industries.

What We Offer

Annual salary of $130K – $150K CAD, commensurate with experience
Flexible hybrid work environment in beautiful Victoria, BC
Continuous learning and leadership development opportunities
Flexible schedules and generous paid time off
Competitive health, dental, and wellness benefits from Day 1
Employer-sponsored deferred profit-sharing plan
A collaborative, mission-driven culture where your work matters

Apply Now

If you're passionate about client delivery and ready to own a portfolio of your own, apply today – we’re hiring now and excited to meet you.

We strongly encourage candidates of all backgrounds, experiences, and identities to apply, even if they don’t meet 100% of the listed criteria. We are seeking candidates with diverse career experiences for this position. If you’re passionate about impacting the tech industry and eager to contribute your expertise, we invite you to apply!

Closing date: Open until filled

Salary Range

$130,000 - $150,000 CAD

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More about this job

Responsibilities

The Senior Account Manager will act as the primary point of contact for a portfolio of clients, ensuring delivery quality and financial health of contracts. They will also identify growth opportunities and manage relationships across internal teams in Canada and India.

Requirements

Candidates must have 10+ years of experience in account management or professional services, with a proven track record in budget management and contract oversight. Strong business acumen and the ability to communicate effectively with both technical and non-technical stakeholders are essential.

Skills

Account management
Client services
Budget management
Contract management
Strategic planning
Business acumen
Stakeholder management
Risk management
Forecasting
IT consulting
Software delivery
AI
Communication
Negotiation
Leadership
Problem solving

Benefits

Flexible hybrid work environment
Continuous learning
Leadership development opportunities
Flexible schedules
Paid time off
Health benefits
Dental benefits
Wellness benefits
Deferred profit-sharing plan

Visa sponsorship

Not detected in the job text

Keywords

Account Management
IT Consulting
Professional Services
SLED360
Formsflow.ai
Low-code
Automation
AI
Cloud
Application Development
Business Process Management
Contract Management
SLA
Statement of Work
Budgeting
Forecasting
Public Sector
Government
Case Management
Digital Services
Client Relations
Strategic Growth
Leadership
Project Delivery
Risk Management
Business Acumen
Consulting
Enterprise
Scalable Technology
Human-centered Technology

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