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Manager, Salesforce Innovation & Enablement
BMO
Toronto, ON · BMOPLACE
- Full-time
The Manager, Salesforce Innovation & Enablement is required to maintain and manage core responsibilities related to all salesforce innovations to support business growth including marketing…
Added 14 mins ago
Investment Support Officer
Scotiabank
ON · Mississauga, ON
…requisitions, and manual tax forms and submit to Team Leader and/or Manager for authorization in order to facilitate the reconciliation of weekly tax remittances, monthly estate runs,…
Added 14 mins ago
Officer Mortgage Operations
Scotiabank
Perth East, ON · Mississauga, ON
Taking ownership for self-learning and personal development planning, working with their manager in the identification of skills, behaviors, and competencies required to achieve goals.
Added 14 mins ago
Clinical Support Worker
Lookout Housing and Health Society
North Vancouver, BC
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 14 mins ago
Program Resource Worker
Lookout Housing and Health Society
North Vancouver, BC
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 14 mins ago
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Strategic Partnership Manager
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
As a Strategic Partnership Manager, you will play a critical role in leading initiatives, driving high value vendor relationships, optimizing third-party performance, and enabling strong…
Added 14 mins ago
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Senior Product Manager
Litera
Toronto, ON · Canada-Toronto, ON-Office
- Full-time
As a Senior Product Manager, you’ll own the vision, strategy, and roadmap for Litera’s Firm Intelligence Platform - the foundational layer that turns the data flowing through a law firm’s…
Added 14 mins ago
Construction Technologist
Government of Alberta
Peace River, AB
Reporting to the Construction Manager, you will assist in the review of the design and tenders of construction projects of various sized highway and geotechnical projects using guidelines…
Added 14 mins ago
CO
Network Analyst
City of Leduc
Prince George, BC · Civic Centre
- Full-time
Reporting to the Manager, Vendor & Service Delivery, the Network Analyst is responsible for planning, implementing, maintaining, and optimizing the City's network and infrastructure…
Added 14 mins ago
CO
Infrastructure Analyst
City of Leduc
Prince George, BC · Civic Centre
- Full-time
Reporting to the Manager, Vendor & Service Delivery, the Infrastructure Analyst is responsible for the design, implementation, maintenance, and optimization of the City's enterprise…
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BG
Sales Manager
Brandt Group of Companies
Rocky View No 44, AB · Rocky View County, AB
- Full-time
Brandt Tractor Ltd is currently seeking a Sales Manager Turf for our Rocky View Agriculture location.
Added 14 mins ago
CO
Development Officer - Full-Time Term
City of Lloydminster
Lloydminster, AB
- $44.48 CAD / hour
- Full-time
Reporting to the Manager, Planning, the Development Officer administers the City’s Land Use Bylaw by reviewing applications, providing recommendations, and rendering decisions as the…
Added 14 mins ago
CR
Senior Track Foreman
Cando Rail & Terminals
Brandon, MB
- Full-time
Cando provides specialized rail operating services. We provide a wide range of rail services including short line operations, industrial switching, material handling, terminal & transload…
Added 14 mins ago
MP
US Tax Associate
Moodys Private Client
Calgary, AB
- Full-time
…Moodys Private Client is a firm that provides accounting and tax services primarily to clients in the US and Canada ranging in size from small owner-manager enterprises to large, privately…
Added 14 mins ago
CO
Senior Planner
City of Lloydminster
Lloydminster, AB
- $48.4 CAD / hour
- Full-time
Reporting to the Manager, Planning, the Senior Planner provides professional planning knowledge and expertise used to implement and follow the City’s Statutory documents as well as to…
Added 14 mins ago
PC
Service Delivery Manager ( Blairmore, AB)
Phantom Compliance
Crowsnest Pass, AB
- Part-time
We are seeking an experienced and proactive Service Delivery Manager (SDM) to oversee end-to-end client engagement operations. In this role, you will act as the operational bridge between…
Added 14 mins ago
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Global Account Manager
IMDEX
Canada
- Full-time
The Global Account Manager owns IMDEX’s strategic relationship with a portfolio of major global mining and resources customers. The role connects customer priorities across corporate,…
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EB
Account Specialist, Sales, Canada
E.L.F. BEAUTY
Canada
- Full-time
The Account Specialist, Sales will assist the Account Manager(s) with bringing e.l.f. Cosmetics and e.l.f. SKIN to life within our retailers in Canada. The role supports all customer…
Added 14 mins ago
SP
Manager, Flexible Learning
Saskatchewan Polytechnic
SK · Saskatchewan, Canada
- Full-time
The Manager, Flexible Learning is responsible for the leadership, planning, management, implementation and integration of flexible learning programs and courses. In collaboration with…
Added 14 mins ago
J(
Senior Oracle Database Administrator (DBA)
JSG (Johnson Service Group, Inc.)
Calgary, AB
- Contract
Hands-on experience planning and executing Oracle database migrations and onboarding, including assessment, rehearsal, validation, cutover, rollback planning, and post-migration…
Added 14 mins ago
CG
Registered Practical Nurse - Inpatient Surgical - Temporary Part-Time Job Share (2026-225)
Collingwood General and Marine Hospital
Collingwood, ON
- Part-time
- Temporary
Reports to: Manager, Inpatient Units & Allied Health
Added 14 mins ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to…
Added 14 mins ago
YR
Program Manager
York Region Centre for Community Safety
Markham, ON
- Full-time
The Program Manager is responsible for overseeing the effective delivery, coordination, and continuous improvement of service at York Region Centre for Community Safety (YRCCS) and works…
Added 14 mins ago
CG
Registered Practical Nurse - Medical - Permanent Full-Time (2026-227)
Collingwood General and Marine Hospital
Collingwood, ON
- Full-time
Reports to: Manager, Inpatient Units & Allied Health
Added 14 mins ago
CG
Registered Practical Nurse - Inpatient Surgical - Permanent Full-Time (2026-226)
Collingwood General and Marine Hospital
Collingwood, ON
- Full-time
Reports to: Manager, Inpatient Units & Allied Health

AOT Technologies

Senior Account Manager

Victoria, BC, Canada

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Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Are you the person clients call when something really matters?

Can you tell a client "no" and come out of the conversation with their trust intact?

Would you rather own the results of a client portfolio than just manage the relationships?

AOT Technologies is seeking a Senior Account Manager to join our team and own a portfolio of client accounts and run each one like your own business, with room to grow as we do.

About AOT

We’re on a mission to help enterprises and governments bring their ideas to life.

As a boutique consulting firm, we partner with enterprises, startups, and governments to solve complex, mission-critical challenges. Our expertise spans business process management, automation and AI, cloud, and application development. Our teams are collaborative, our leadership is transparent, and our work is impactful.

Alongside our consulting practice, we’re product builders: our flagship platform, formsflow.ai, is a low-code solution that simplifies complex form creation, approvals, and workflow automation, helping organizations move faster without sacrificing quality or compliance. Under the SLED360 umbrella, we deliver products and services tailored to the unique needs of state and local governments and the education sector, from modern case management to digital services. Our product offerings reflect our entrepreneurial spirit and firsthand experience solving real-world problems with scalable, human-centered technology.

As we expand into new markets and scale our solutions, there’s never been a better time to join AOT.

Role and Responsibilities

You'll be the senior relationship lead for a set of client accounts. You'll protect delivery quality, keep each account's contracts and finances healthy, and find new ways to help clients succeed. You'll be hands-on and resourceful, and you'll help shape how account management works here as we grow.

You will:

Act as a trusted, senior point of contact and escalation point for your clients.
Know your contracts inside out, manage renewals, and catch scope creep before it costs us.
Manage account budgets and forecasts, working with Finance to keep invoicing and payments on track.
Grow your accounts by spotting opportunities, including in AI and emerging technology, and partnering early with Sales.
Work with project leads in Canada and India to keep delivery aligned with what clients need and what we've agreed to.
Report to leadership on account health, risks and opportunities.

Who You Are

You think like a business owner. You know your accounts' numbers, contracts, and people, and you make decisions that balance a happy client with a healthy account. You stay steady when a client pushes back, and you can deliver difficult news in a way that builds credibility. People count on you because you follow through, consistently. You're hands-on and resourceful and you adapt quickly to new environments, including the pace and culture of the public sector.

What You Bring

10+ years in account management, client services or engagement management, ideally in IT consulting or professional services.
A proven record of managing budgets and growing existing accounts.
Ability to manage competing, urgent priorities.
Confidence with contracts, statements of work, SLAs and change management.
Enough technical fluency to talk credibly about software delivery and AI with clients and engineers. You don't need to be a developer.
Composure under pressure, and the ability to deliver difficult news without damaging trust.
A hands-on, resourceful approach and strong business acumen.

Nice-to-Have

Experience with government or public sector clients, ideally in BC.
Experience in a smaller or growing firm.
Experience with distributed teams across time zones.
Technical background, e.g., undergraduate studies in computer science or a related field, previous work experience in IT or related industries.

What We Offer

Annual salary of $130K – $150K CAD, commensurate with experience
Flexible hybrid work environment in beautiful Victoria, BC
Continuous learning and leadership development opportunities
Flexible schedules and generous paid time off
Competitive health, dental, and wellness benefits from Day 1
Employer-sponsored deferred profit-sharing plan
A collaborative, mission-driven culture where your work matters

Apply Now

If you're passionate about client delivery and ready to own a portfolio of your own, apply today – we’re hiring now and excited to meet you.

We strongly encourage candidates of all backgrounds, experiences, and identities to apply, even if they don’t meet 100% of the listed criteria. We are seeking candidates with diverse career experiences for this position. If you’re passionate about impacting the tech industry and eager to contribute your expertise, we invite you to apply!

Closing date: Open until filled

Salary Range

$130,000 - $150,000 CAD

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More about this job

Responsibilities

The Senior Account Manager will act as the primary point of contact for a portfolio of clients, ensuring delivery quality and financial health of contracts. They will also identify growth opportunities and manage relationships across internal teams in Canada and India.

Requirements

Candidates must have 10+ years of experience in account management or professional services, with a proven track record in budget management and contract oversight. Strong business acumen and the ability to communicate effectively with both technical and non-technical stakeholders are essential.

Skills

Account management
Client services
Budget management
Contract management
Strategic planning
Business acumen
Stakeholder management
Risk management
Forecasting
IT consulting
Software delivery
AI
Communication
Negotiation
Leadership
Problem solving

Benefits

Flexible hybrid work environment
Continuous learning
Leadership development opportunities
Flexible schedules
Paid time off
Health benefits
Dental benefits
Wellness benefits
Deferred profit-sharing plan

Visa sponsorship

Not detected in the job text

Keywords

Account Management
IT Consulting
Professional Services
SLED360
Formsflow.ai
Low-code
Automation
AI
Cloud
Application Development
Business Process Management
Contract Management
SLA
Statement of Work
Budgeting
Forecasting
Public Sector
Government
Case Management
Digital Services
Client Relations
Strategic Growth
Leadership
Project Delivery
Risk Management
Business Acumen
Consulting
Enterprise
Scalable Technology
Human-centered Technology

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