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C
AI Architect-Governance & Delivery Lead
CGI
Toronto, ON
- Full-time
Partner with architecture, engineering, and quality teams to embed AI safely into delivery execution.
Added 1 min ago
QT
Level 2.5 AI Support Analyst (bilingual- French + English)
Q1 Technologies, Inc.
Montreal, QC
- $110,000 to $120,000 CAD / year
- Full-time
Own one AI product as point of contact (POC) while maintaining working knowledge of the full portfolio; provide cover for the partner location.
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FS
Solution Architect
Focus Systems Inc.
Regina, SK
- Full-time
Partner with business and technology stakeholders to evaluate operational challenges and identify suitable technology solutions.
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MM
Nuclear Medicine Technologist - Permanent Full Time
MIC Medical Imaging
Edmonton, AB
- Full-time
…diagnostic imaging, coupled with our investment in technology and quality patient care, instills confidence in patients and physicians across the communities we serve. We are an innovator…
Added 1 min ago
DC
Senior Electrical Engineer/Designer
Danaher Corporation
Concord, ON · CAN - Concord - AB Sciex LP
- $111,333 to $122,500 CAD / year
- Full-time
…mentoring, and cross-functional collaboration with engineering, quality, manufacturing, supply chain, and external partners throughout development and…
Added 1 min ago
R
Part Time - Team Lead-Retail
Roots
Winnipeg, MB
- Part-time
Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable…
Added 1 min ago
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Manager, Events & Rentals
Canadian Film Centre
Toronto, ON
- Full-time
…combines strategic planning with hands-on delivery to ensure high-quality events and sustainable revenue…
Added 1 min ago
1R
Speech Language Pathologist (SLP) Paeds
1to1 Rehab
Woodbridge, ON
- Contract
We are intentional about who we partner with. This role is not about filling a caseload - it’s about finding the right clinician fit. Our Speech‑Language Pathologists value independence,…
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Senior Delivery Consultant
Diligent
Vancouver, BC
- Full-time
…implementation risk through best practices, expertise, and high-quality…
Added 1 min ago
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Evidence Delivery Associate/Manager, Medical Evidence Canada
Brunel
Mississauga, ON
- Full-time
…Procedures [SOPs]) to deliver studies that meet time, cost, and quality objectives. This person will also serve as the main liaison between AZ and Principal Investigators and their study…
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P&
Talent Acquisition Specialist
Parrish & Heimbecker, Limited
Cambridge, ON
- Full-time
…to tables across the country and beyond, we’re committed to quality, innovation, and sustainability as we shape the future of food and…
Added 16 mins ago
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Data & AI Transformation Director
PwC
Toronto, ON
- Full-time
Own program outcomes including scope, budget, governance, risk management, quality, and delivery success.
Added 16 mins ago
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Senior Civil Engineer - Municipal Engineering
WSP
Kingston, ON
- Full-time
Champion quality management, safety, and risk mitigation throughout project execution.
Added 16 mins ago
OH
Senior Product Manager
Ontario Health
Toronto, ON
- Full-time
Partner with cross-functional teams to deliver intuitive user experiences and ensure the quality of products and services delivered to customers.
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Customer Experience Associate
TD
Guelph, ON
- Part-time
…refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 16 mins ago
T
Vendor Manager II
TD
Toronto, ON
- Full-time
…process and standards, escalate issues as appropriate, and partner with Third Party to develop a remediation plan to drive…
Added 16 mins ago
T
Software Engineer III
TD
Toronto, ON
- Full-time
You partner closely with Architecture, Security, Infrastructure, and Product to ensure solutions are resilient, secure-by-design, scalable, observable, and compliant with enterprise…
Added 31 mins ago
M
Strategic Partnership Manager
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Partner closely with Vendor Governance Risk Management, Vendor Information Security Management, Operational Risk, Data Governance, Legal and other required stakeholders to appropriately…
Added 31 mins ago
L
Senior Product Manager
Litera
Toronto, ON · Canada-Toronto, ON-Office
- Full-time
…Litera’s products and customers can act on with confidence. You’ll partner with Engineering, Architecture, and cross-functional leaders to define platform architecture, make critical…
Added 31 mins ago
I
Local Trial Manager, Sponsor Dedicated → Responsable local(e) des essais cliniques, dédié(e) au promoteur
IQVIA
Kirkland, QC
- Full-time
…while partnering with cross-functional stakeholders to ensure quality, timelines, and patient recruitment objectives are…
Added 31 mins ago
S
Data Scientist
SymphonyAI
Toronto, ON
- Full-time
Partner with clients and teams. Work with client compliance, risk, and technology teams, as well as Data Engineering and delivery teams, on requirements, workshops, pilots, and production…
Added 31 mins ago
PL
Senior Researcher (Remote)
Pulse Labs AI, Inc.
Remote, Canada
- Remote
We are seeking a Senior Mixed-Methods Researcher to lead high-impact research initiatives and serve as a strategic partner to our clients. In this role, you will architect and execute…
Added 31 mins ago
MN
Vice President, Professional Services
March Networks
Remote, Canada
- Full-time
- Remote
…support operations, and adoption programs are delivered with high quality, predictability, and…
Added 31 mins ago
Energy Group Leader
Mott MacDonald
Calgary, AB
…pipelines; optimise utilisation and capability; uphold safety, quality, ethics, and compliance; and support sustainable business growth. Success will be assessed through measurable…
Added 31 mins ago
GS
QA Training Specialist
Gilead Sciences
AB · CA - AB - Edmonton
- Full-time
Reporting to Sr. Manager, Quality Systems Training this role supports the development, delivery, and continuous improvement of learning and training programs across Quality and Operations.…

AOT Technologies

Senior Account Manager

Victoria, BC, Canada

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Are you the person clients call when something really matters?

Can you tell a client "no" and come out of the conversation with their trust intact?

Would you rather own the results of a client portfolio than just manage the relationships?

AOT Technologies is seeking a Senior Account Manager to join our team and own a portfolio of client accounts and run each one like your own business, with room to grow as we do.

About AOT

We’re on a mission to help enterprises and governments bring their ideas to life.

As a boutique consulting firm, we partner with enterprises, startups, and governments to solve complex, mission-critical challenges. Our expertise spans business process management, automation and AI, cloud, and application development. Our teams are collaborative, our leadership is transparent, and our work is impactful.

Alongside our consulting practice, we’re product builders: our flagship platform, formsflow.ai, is a low-code solution that simplifies complex form creation, approvals, and workflow automation, helping organizations move faster without sacrificing quality or compliance. Under the SLED360 umbrella, we deliver products and services tailored to the unique needs of state and local governments and the education sector, from modern case management to digital services. Our product offerings reflect our entrepreneurial spirit and firsthand experience solving real-world problems with scalable, human-centered technology.

As we expand into new markets and scale our solutions, there’s never been a better time to join AOT.

Role and Responsibilities

You'll be the senior relationship lead for a set of client accounts. You'll protect delivery quality, keep each account's contracts and finances healthy, and find new ways to help clients succeed. You'll be hands-on and resourceful, and you'll help shape how account management works here as we grow.

You will:

Act as a trusted, senior point of contact and escalation point for your clients.
Know your contracts inside out, manage renewals, and catch scope creep before it costs us.
Manage account budgets and forecasts, working with Finance to keep invoicing and payments on track.
Grow your accounts by spotting opportunities, including in AI and emerging technology, and partnering early with Sales.
Work with project leads in Canada and India to keep delivery aligned with what clients need and what we've agreed to.
Report to leadership on account health, risks and opportunities.

Who You Are

You think like a business owner. You know your accounts' numbers, contracts, and people, and you make decisions that balance a happy client with a healthy account. You stay steady when a client pushes back, and you can deliver difficult news in a way that builds credibility. People count on you because you follow through, consistently. You're hands-on and resourceful and you adapt quickly to new environments, including the pace and culture of the public sector.

What You Bring

10+ years in account management, client services or engagement management, ideally in IT consulting or professional services.
A proven record of managing budgets and growing existing accounts.
Ability to manage competing, urgent priorities.
Confidence with contracts, statements of work, SLAs and change management.
Enough technical fluency to talk credibly about software delivery and AI with clients and engineers. You don't need to be a developer.
Composure under pressure, and the ability to deliver difficult news without damaging trust.
A hands-on, resourceful approach and strong business acumen.

Nice-to-Have

Experience with government or public sector clients, ideally in BC.
Experience in a smaller or growing firm.
Experience with distributed teams across time zones.
Technical background, e.g., undergraduate studies in computer science or a related field, previous work experience in IT or related industries.

What We Offer

Annual salary of $130K – $150K CAD, commensurate with experience
Flexible hybrid work environment in beautiful Victoria, BC
Continuous learning and leadership development opportunities
Flexible schedules and generous paid time off
Competitive health, dental, and wellness benefits from Day 1
Employer-sponsored deferred profit-sharing plan
A collaborative, mission-driven culture where your work matters

Apply Now

If you're passionate about client delivery and ready to own a portfolio of your own, apply today – we’re hiring now and excited to meet you.

We strongly encourage candidates of all backgrounds, experiences, and identities to apply, even if they don’t meet 100% of the listed criteria. We are seeking candidates with diverse career experiences for this position. If you’re passionate about impacting the tech industry and eager to contribute your expertise, we invite you to apply!

Closing date: Open until filled

Salary Range

$130,000 - $150,000 CAD

Apply About employer

More about this job

Responsibilities

The Senior Account Manager will act as the primary point of contact for a portfolio of clients, ensuring delivery quality and financial health of contracts. They will also identify growth opportunities and manage relationships across internal teams in Canada and India.

Requirements

Candidates must have 10+ years of experience in account management or professional services, with a proven track record in budget management and contract oversight. Strong business acumen and the ability to communicate effectively with both technical and non-technical stakeholders are essential.

Skills

Account management
Client services
Budget management
Contract management
Strategic planning
Business acumen
Stakeholder management
Risk management
Forecasting
IT consulting
Software delivery
AI
Communication
Negotiation
Leadership
Problem solving

Benefits

Flexible hybrid work environment
Continuous learning
Leadership development opportunities
Flexible schedules
Paid time off
Health benefits
Dental benefits
Wellness benefits
Deferred profit-sharing plan

Visa sponsorship

Not detected in the job text

Keywords

Account Management
IT Consulting
Professional Services
SLED360
Formsflow.ai
Low-code
Automation
AI
Cloud
Application Development
Business Process Management
Contract Management
SLA
Statement of Work
Budgeting
Forecasting
Public Sector
Government
Case Management
Digital Services
Client Relations
Strategic Growth
Leadership
Project Delivery
Risk Management
Business Acumen
Consulting
Enterprise
Scalable Technology
Human-centered Technology

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