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Added 11 mins ago
CC
Driver Merchandiser
Coca-Cola Canada Bottling Limited
North Sydney, NS
- Full-time
Proudly independent, we are a Canadian, family-owned business. Coke Canada Bottling makes, distributes, merchandises, and sells the most-loved beverages Canadians enjoy. With over 6,000…
Added 11 mins ago
CC
Specialist, Corporate Security
Coca-Cola Canada Bottling Limited
Montreal, QC
- Full-time
Proudly independent, we are a Canadian, family-owned business. Coke Canada Bottling makes, distributes, merchandises, and sells the most-loved beverages Canadians enjoy. With over 6,000…
Added 11 mins ago
HR
Solution Engineering Manager
Hitachi Rail
Toronto, ON
- Full-time
Oversee the development of cost and time estimates for project activities to meet business and customer objectives.
Added 11 mins ago
TC
Field Warranty Specialist - Prairie Zone
Toyota Canada Inc.
Calgary, AB
- Full-time
…team. This is a full-time opportunity and will report to the Manager of Field Warranty. The selected candidate will administer Toyota and Lexus Warranty/Extra Care Protection (ECP) Policy…
Added 11 mins ago
GD
Growth Manager - Canadian Market
General Dynamics Land Systems–Canada
London, ON
- Full-time
Minimum 7-10 years of related experience in business development, program, government customer interface, growth, or strategic account management, within defence, aerospace, or a related…
Added 11 mins ago
AU
Service Manager
Allied Universal
Calgary, AB
- $54,600 to $59,400 CAD / year
- Full-time
Reporting to the Regional General Manager, the Service Manager is responsible for overseeing security operations across the Calgary region. This role ensures high service standards,…
Added 12 mins ago
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Automation Controls Associate Manager
Accenture
Calgary, AB · Vancouver, BC · Mississauga, ON · Ottawa, ON · Toronto, ON
- Full-time
· Proven track record of developing trusted client relationships with sales growth from onset of business development, RFPs, orals, client sales/presentations through delivery.
Added 12 mins ago
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Credit Analyst I
TD
Vancouver, BC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 12 mins ago
BB
Customer Service Supervisor
Best Buy Canada
Vernon, BC
- Full-time
Grow your career in development roles (assistant retail manager).
Added 27 mins ago
UI
TW - Sales Manager - Gérant.e des ventes
UAP Inc.
Mississauga, ON
- Full-time
Conduct visits to major customers with sales development specialists
Added 27 mins ago
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Associate Customer Success Manager - French
ServiceNow
Montreal, QC
- Full-time
…agent-recommended plays where customer context demands, leading Customer Business Reviews at Director and Manager level, and translating platform outcomes into commercial impact for the…
Added 41 mins ago
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Head of Supply Chain - Canada
Beiersdorf
Montreal, QC
- Full-time
…and constructive challenge while the team owns demand plan development. Ensure sound assumptions aligned with Sales, Marketing and Finance. Own Supply Chain's S&OP contribution, presenting…
Added 41 mins ago
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TW - Sales Manager - Gérant.e des ventes
Traction Heavy Duty Parts
Mississauga, ON
- Full-time
Conduct visits to major customers with sales development specialists
Added 41 mins ago
PB
Manager, Product Development
Pacific Blue Cross
Burnaby, BC
- Full-time
If you’ve held roles such as Insurance Product Manager, Senior Product Manager, Group Benefits Product Manager, Health Benefits Product Manager, Insurance Portfolio Manager, Insurance…
Added 42 mins ago
Branch Manager
Talent Acquisition Team at Westland Insurance. Text reply only.
Winnipeg, MB
As a Branch Manager, you're a collaborative sales leader with a genuine passion for the client experience and your team members. You're responsible for all our daily office operations.…
Added 57 mins ago
OA
Reception Associate - OpenRoad Audi Boundary
OpenRoad Auto Group
Burnaby, BC
- Full-time
Strong focus on training, development, and internal promotion opportunities
Added 57 mins ago
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Learning & Development Manager
Takeda
Toronto, ON · CAN - Toronto Head Office
- Full-time
The Manager, Learning & Development serves as a trusted partner and advisor to Takeda Canada’s commercial teams and the broader organization. The role is responsible for initiating,…
Added 1 hour ago
A
Senior Product Manager, Interoperability
Autodesk
Toronto, ON
- Full-time
…closely with a diverse array of stakeholders: your customers, development teams across Autodesk, other Autodesk Platform Services teams, and marketing and customer advocacy groups. Your…
Added 1 hour ago
A
Senior Product Manager, Interoperability
Autodesk
Toronto, ON
- Full-time
…closely with a diverse array of stakeholders: your customers, development teams across Autodesk, other Autodesk Platform Services teams, and marketing and customer advocacy groups. Your…
Added 1 hour ago
CS
Store Manager - Diesel Yorkdale
CALZATURIFICIO STEPHEN S.R.L.
Toronto, ON
- Full-time
The Store Manager is the business owner of the store results, accountable for delivering sales and profitability targets while bringing the brand's identity to life in every client…
Added 1 hour ago
UI
TW - Sales Manager - Gérant.e des ventes
UAP Inc.
Mississauga, ON
- Full-time
Conduct visits to major customers with sales development specialists
Added 1 hour ago
MI
Communication Coordinator
McAsphalt Industries Limited
Toronto, ON · Scarborough, ON
- Full-time
Working closely with the Marketing & Communications Manager, you will transform business priorities, technical information and brand initiatives into clear, engaging and visually compelling…
Added 1 hour ago
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Evergreen Client/Banking Advisor
RBC
Cochrane, AB
- Full-time
· Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
Added 1 hour ago
T
Canadian Commercial Banking Associate
TD
AB
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
J
Graphic Designer
JLL
Edmonton, AB · Vancouver, BC
- Full-time
Coordinate and produce JLL branded and custom marketing materials to promote JLL property sales listings, including but not limited to confidential information memorandums, brochures,…

AOT Technologies

Senior Account Manager

Victoria, BC, Canada

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Are you the person clients call when something really matters?

Can you tell a client "no" and come out of the conversation with their trust intact?

Would you rather own the results of a client portfolio than just manage the relationships?

AOT Technologies is seeking a Senior Account Manager to join our team and own a portfolio of client accounts and run each one like your own business, with room to grow as we do.

About AOT

We’re on a mission to help enterprises and governments bring their ideas to life.

As a boutique consulting firm, we partner with enterprises, startups, and governments to solve complex, mission-critical challenges. Our expertise spans business process management, automation and AI, cloud, and application development. Our teams are collaborative, our leadership is transparent, and our work is impactful.

Alongside our consulting practice, we’re product builders: our flagship platform, formsflow.ai, is a low-code solution that simplifies complex form creation, approvals, and workflow automation, helping organizations move faster without sacrificing quality or compliance. Under the SLED360 umbrella, we deliver products and services tailored to the unique needs of state and local governments and the education sector, from modern case management to digital services. Our product offerings reflect our entrepreneurial spirit and firsthand experience solving real-world problems with scalable, human-centered technology.

As we expand into new markets and scale our solutions, there’s never been a better time to join AOT.

Role and Responsibilities

You'll be the senior relationship lead for a set of client accounts. You'll protect delivery quality, keep each account's contracts and finances healthy, and find new ways to help clients succeed. You'll be hands-on and resourceful, and you'll help shape how account management works here as we grow.

You will:

Act as a trusted, senior point of contact and escalation point for your clients.
Know your contracts inside out, manage renewals, and catch scope creep before it costs us.
Manage account budgets and forecasts, working with Finance to keep invoicing and payments on track.
Grow your accounts by spotting opportunities, including in AI and emerging technology, and partnering early with Sales.
Work with project leads in Canada and India to keep delivery aligned with what clients need and what we've agreed to.
Report to leadership on account health, risks and opportunities.

Who You Are

You think like a business owner. You know your accounts' numbers, contracts, and people, and you make decisions that balance a happy client with a healthy account. You stay steady when a client pushes back, and you can deliver difficult news in a way that builds credibility. People count on you because you follow through, consistently. You're hands-on and resourceful and you adapt quickly to new environments, including the pace and culture of the public sector.

What You Bring

10+ years in account management, client services or engagement management, ideally in IT consulting or professional services.
A proven record of managing budgets and growing existing accounts.
Ability to manage competing, urgent priorities.
Confidence with contracts, statements of work, SLAs and change management.
Enough technical fluency to talk credibly about software delivery and AI with clients and engineers. You don't need to be a developer.
Composure under pressure, and the ability to deliver difficult news without damaging trust.
A hands-on, resourceful approach and strong business acumen.

Nice-to-Have

Experience with government or public sector clients, ideally in BC.
Experience in a smaller or growing firm.
Experience with distributed teams across time zones.
Technical background, e.g., undergraduate studies in computer science or a related field, previous work experience in IT or related industries.

What We Offer

Annual salary of $130K – $150K CAD, commensurate with experience
Flexible hybrid work environment in beautiful Victoria, BC
Continuous learning and leadership development opportunities
Flexible schedules and generous paid time off
Competitive health, dental, and wellness benefits from Day 1
Employer-sponsored deferred profit-sharing plan
A collaborative, mission-driven culture where your work matters

Apply Now

If you're passionate about client delivery and ready to own a portfolio of your own, apply today – we’re hiring now and excited to meet you.

We strongly encourage candidates of all backgrounds, experiences, and identities to apply, even if they don’t meet 100% of the listed criteria. We are seeking candidates with diverse career experiences for this position. If you’re passionate about impacting the tech industry and eager to contribute your expertise, we invite you to apply!

Closing date: Open until filled

Salary Range

$130,000 - $150,000 CAD

Apply About employer

More about this job

Responsibilities

The Senior Account Manager will act as the primary point of contact for a portfolio of clients, ensuring delivery quality and financial health of contracts. They will also identify growth opportunities and manage relationships across internal teams in Canada and India.

Requirements

Candidates must have 10+ years of experience in account management or professional services, with a proven track record in budget management and contract oversight. Strong business acumen and the ability to communicate effectively with both technical and non-technical stakeholders are essential.

Skills

Account management
Client services
Budget management
Contract management
Strategic planning
Business acumen
Stakeholder management
Risk management
Forecasting
IT consulting
Software delivery
AI
Communication
Negotiation
Leadership
Problem solving

Benefits

Flexible hybrid work environment
Continuous learning
Leadership development opportunities
Flexible schedules
Paid time off
Health benefits
Dental benefits
Wellness benefits
Deferred profit-sharing plan

Visa sponsorship

Not detected in the job text

Keywords

Account Management
IT Consulting
Professional Services
SLED360
Formsflow.ai
Low-code
Automation
AI
Cloud
Application Development
Business Process Management
Contract Management
SLA
Statement of Work
Budgeting
Forecasting
Public Sector
Government
Case Management
Digital Services
Client Relations
Strategic Growth
Leadership
Project Delivery
Risk Management
Business Acumen
Consulting
Enterprise
Scalable Technology
Human-centered Technology

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