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Data & AI Transformation Director
PwC
Toronto, ON
- Full-time
Mentor Managers, Senior Managers, Architects, and Delivery Leaders.
Added 10 mins ago
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Assistant Store Manager - McArthurGlen
Knix
Richmond, BC
- Full-time
Proven experience as a senior retail leader in an upscale, premium, or fashion-forward brand, with a strong balance of people leadership and business acumen to drive results.
Added 10 mins ago
UO
Programmer Analyst II
University of British Columbia
Vancouver, BC · UBCV | The Leonard S. Klinck Building (LSK)
- $8,810.92 to $13,202.5 CAD / month
- Full-time
…portfolio. The incumbent will work collaboratively with the Senior Programmer…
Added 10 mins ago
UO
Programmer Analyst II
University of British Columbia
Vancouver, BC · UBCV | The Leonard S. Klinck Building (LSK)
- $8,810.92 to $13,202.5 CAD / month
- Full-time
…portfolio. The incumbent will work collaboratively with the Senior Programmer…
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Software Engineer III
TD
Toronto, ON
- Full-time
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Software Engineer II
TD
Toronto, ON
- Full-time
…working independently on complex components while partnering with senior engineers, Architecture, Security, Infrastructure and…
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M
Senior Analyst, Private Corporate Credit
Morningstar
Toronto, ON
- Full-time
Morningstar DBRS is seeking a Senior Analyst to join its Private Corporate Credit team. This role combines financial data analytics, leveraged finance research, and credit analysis, with an…
Added 10 mins ago
SL
Senior Consultant, AI Strategy & Program Execution
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
The AI Enablement & Acceleration team is seeking a Senior Consultant, AI Strategy & Program Execution to support in shaping, driving, and delivering AI initiatives across Sun Life.
Added 25 mins ago
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Senior Procurement Specialist
AstraZeneca
Hamilton, ON · Canada – Hamilton – Longwood Road South
- Full-time
Added 25 mins ago
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Intellectual Property Coordinator
AstraZeneca
Mississauga, ON · Canada - Mississauga
- Full-time
…operational activities. Work under the direct supervision of more senior IP colleagues, assist in the management of patents and trademarks, handle documentation, and help ensure the smooth…
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Strategic Partnership Manager
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Excellent communication and presentation skills, including experience presenting to senior and executive audiences.
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Senior Product Manager
Litera
Toronto, ON · Canada-Toronto, ON-Office
- Full-time
As a Senior Product Manager, you’ll own the vision, strategy, and roadmap for Litera’s Firm Intelligence Platform - the foundational layer that turns the data flowing through a law firm’s…
Added 25 mins ago
MN
Vice President, Professional Services
March Networks
Remote, Canada
- Full-time
- Remote
Added 25 mins ago
Director, AI Wealth Enablement
The Canada Life Assurance Company
London, ON · Toronto, ON · ON · Mississauga Ontario, ON
Exceptional stakeholder leadership and partnership skills, with confidence engaging senior business, compliance, and technology leaders
Added 25 mins ago
Coordinator, Government Affairs
Independent Electricity System Operator
Canada
…Reporting to the Manager, Government Affairs, you will work with senior leaders and government officials to advance the IESO's business and legislative priorities. As a main point of…
Added 25 mins ago
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Electrical Engineering Specialist I
Schneider Electric
AB · Edmonton, Alberta
- Full-time
Added 25 mins ago
FC
Product Owner, Wealth Digital Experience
Fidelity Canada
Vancouver, BC · Mississauga, ON · Toronto, ON
- Full-time
Ability to build and maintain strong working relationships with senior management, internal stakeholders, and external vendors.
Added 25 mins ago
RM
Director, Enterprise Applications
Regional Municipality of Peel
Brampton, ON
- Other
…priorities, service outcomes and future needs. Working with senior leaders, business teams and external partners, you will lead enterprise application strategy, major implementations,…
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Home Support Worker - Pathway to PSW
Extendicare
Listowel, ON · St. Marys, ON · Stratford, ON · ParaMed - Stratford (Lorne Av.)
- Part-time
Added 25 mins ago
PC
Junior Compliance Manager ( Calgary, AB)
Phantom Compliance
Crowsnest Pass, AB
- Full-time
Review routine workflows to spot errors, missing steps, or delays, and suggest simple fixes to senior staff.
Added 25 mins ago
PC
Service Delivery Manager ( Blairmore, AB)
Phantom Compliance
Crowsnest Pass, AB
- Part-time
Manage consultant capacity, work-in-progress (WIP), and task handoffs between financial analysts, senior consultants, and third-party contractors.
Added 25 mins ago
UT
Java Programmer # 26-27285
US Tech Solutions
Fredericton, NB
- $60 to $65 CAD / hour
- Contract
We are seeking an experienced Senior Programmer Analyst to support and enhance a critical case management application used within the public healthcare sector. The role involves a…
Added 25 mins ago
UT
.NET Developer # 26-27284
US Tech Solutions
Fredericton, NB
- $60 to $65 CAD / hour
- Contract
We are seeking an experienced Senior Programmer Analyst to support a healthcare technology team responsible for maintaining, enhancing, and optimizing critical healthcare applications. The…
Added 25 mins ago
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Software Engineer in Test
Dexian
Mississauga, ON
- Other
We are seeking a visionary and hands-on Senior Software Development Engineer in Test (SDET)/Quality Engineering Architect to define, champion, and drive the global quality engineering…
Added 25 mins ago
KV
Director, Private Capital Investments
Kilmer Van Nostrand Co. Limited
Toronto, ON
- Full-time
…action. Working closely with portfolio company leaders, Kilmer senior leadership, external advisors, and a team of two Managers, you will help strengthen businesses over the long term while…

AOT Technologies

Senior Account Manager

Victoria, BC, Canada

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Are you the person clients call when something really matters?

Can you tell a client "no" and come out of the conversation with their trust intact?

Would you rather own the results of a client portfolio than just manage the relationships?

AOT Technologies is seeking a Senior Account Manager to join our team and own a portfolio of client accounts and run each one like your own business, with room to grow as we do.

About AOT

We’re on a mission to help enterprises and governments bring their ideas to life.

As a boutique consulting firm, we partner with enterprises, startups, and governments to solve complex, mission-critical challenges. Our expertise spans business process management, automation and AI, cloud, and application development. Our teams are collaborative, our leadership is transparent, and our work is impactful.

Alongside our consulting practice, we’re product builders: our flagship platform, formsflow.ai, is a low-code solution that simplifies complex form creation, approvals, and workflow automation, helping organizations move faster without sacrificing quality or compliance. Under the SLED360 umbrella, we deliver products and services tailored to the unique needs of state and local governments and the education sector, from modern case management to digital services. Our product offerings reflect our entrepreneurial spirit and firsthand experience solving real-world problems with scalable, human-centered technology.

As we expand into new markets and scale our solutions, there’s never been a better time to join AOT.

Role and Responsibilities

You'll be the senior relationship lead for a set of client accounts. You'll protect delivery quality, keep each account's contracts and finances healthy, and find new ways to help clients succeed. You'll be hands-on and resourceful, and you'll help shape how account management works here as we grow.

You will:

Act as a trusted, senior point of contact and escalation point for your clients.
Know your contracts inside out, manage renewals, and catch scope creep before it costs us.
Manage account budgets and forecasts, working with Finance to keep invoicing and payments on track.
Grow your accounts by spotting opportunities, including in AI and emerging technology, and partnering early with Sales.
Work with project leads in Canada and India to keep delivery aligned with what clients need and what we've agreed to.
Report to leadership on account health, risks and opportunities.

Who You Are

You think like a business owner. You know your accounts' numbers, contracts, and people, and you make decisions that balance a happy client with a healthy account. You stay steady when a client pushes back, and you can deliver difficult news in a way that builds credibility. People count on you because you follow through, consistently. You're hands-on and resourceful and you adapt quickly to new environments, including the pace and culture of the public sector.

What You Bring

10+ years in account management, client services or engagement management, ideally in IT consulting or professional services.
A proven record of managing budgets and growing existing accounts.
Ability to manage competing, urgent priorities.
Confidence with contracts, statements of work, SLAs and change management.
Enough technical fluency to talk credibly about software delivery and AI with clients and engineers. You don't need to be a developer.
Composure under pressure, and the ability to deliver difficult news without damaging trust.
A hands-on, resourceful approach and strong business acumen.

Nice-to-Have

Experience with government or public sector clients, ideally in BC.
Experience in a smaller or growing firm.
Experience with distributed teams across time zones.
Technical background, e.g., undergraduate studies in computer science or a related field, previous work experience in IT or related industries.

What We Offer

Annual salary of $130K – $150K CAD, commensurate with experience
Flexible hybrid work environment in beautiful Victoria, BC
Continuous learning and leadership development opportunities
Flexible schedules and generous paid time off
Competitive health, dental, and wellness benefits from Day 1
Employer-sponsored deferred profit-sharing plan
A collaborative, mission-driven culture where your work matters

Apply Now

If you're passionate about client delivery and ready to own a portfolio of your own, apply today – we’re hiring now and excited to meet you.

We strongly encourage candidates of all backgrounds, experiences, and identities to apply, even if they don’t meet 100% of the listed criteria. We are seeking candidates with diverse career experiences for this position. If you’re passionate about impacting the tech industry and eager to contribute your expertise, we invite you to apply!

Closing date: Open until filled

Salary Range

$130,000 - $150,000 CAD

Apply About employer

More about this job

Responsibilities

The Senior Account Manager will act as the primary point of contact for a portfolio of clients, ensuring delivery quality and financial health of contracts. They will also identify growth opportunities and manage relationships across internal teams in Canada and India.

Requirements

Candidates must have 10+ years of experience in account management or professional services, with a proven track record in budget management and contract oversight. Strong business acumen and the ability to communicate effectively with both technical and non-technical stakeholders are essential.

Skills

Account management
Client services
Budget management
Contract management
Strategic planning
Business acumen
Stakeholder management
Risk management
Forecasting
IT consulting
Software delivery
AI
Communication
Negotiation
Leadership
Problem solving

Benefits

Flexible hybrid work environment
Continuous learning
Leadership development opportunities
Flexible schedules
Paid time off
Health benefits
Dental benefits
Wellness benefits
Deferred profit-sharing plan

Visa sponsorship

Not detected in the job text

Keywords

Account Management
IT Consulting
Professional Services
SLED360
Formsflow.ai
Low-code
Automation
AI
Cloud
Application Development
Business Process Management
Contract Management
SLA
Statement of Work
Budgeting
Forecasting
Public Sector
Government
Case Management
Digital Services
Client Relations
Strategic Growth
Leadership
Project Delivery
Risk Management
Business Acumen
Consulting
Enterprise
Scalable Technology
Human-centered Technology

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