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Added 3 mins ago
D
Intermediate Electrical Designer/Engineer
Danaher
Concord, ON
- $90,000 to $103,000 CAD / year
- Full-time
…and design practices. In this role you will work closely with senior designers to develop your hardware development skills as part of an industry leading research and development…
Added 3 mins ago
PC
Cloud Infrastructure Engineer, Senior Associate
Pwc Canada
Ottawa, ON · Toronto, ON
- Full-time
…situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to…
Added 17 mins ago
C
Senior Specialist Labour Relations Arbitration-CA
CN
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Support FLS on employee issues, including collective agreement interpretation, discipline, attendance management, application of the Canada Labour Code and other employer obligations, such…
Added 17 mins ago
UO
Senior Systems Development Analyst, VP Development and Alumni
University of Calgary
Calgary, AB
- Full-time
Reporting to the Manager, Data Systems, the Senior Systems Development Analyst is responsible for supporting the development, maintenance and error-free operation of VP Development and…
Added 17 mins ago
ES
Senior Java Low Latency Developer
Epsilon Solutions Ltd.
Mississauga, ON
- Full-time
Lead solution design discussions, code reviews, and performance optimization activities.Collaborate with architects, business analysts, product owners, and stakeholders to define technical…
Added 17 mins ago
N(
Director, Organizational Development Services
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
Current NAIT employees are welcome to apply for this opportunity. To be considered, please submit your application through the NAIT Jobs Hub rather than the external career site.
Added 17 mins ago
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IT Specialist II
WCB-Alberta
AB · Edmonton, AB
- $75,416 to $88,707 CAD / year
- Full-time
Come join our Application & Cloud Services (ACS) team where you will focus on project and service delivery within the Business Technology Services (BTS) department. Reporting to the Team…
Added 47 mins ago
D
Senior Manager- Clean Economy
Deloitte
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
…practices, delivery approaches, and building of our team. As a senior member of the team you will apply your skills and knowledge to lead client engagements which may include pre-claim…
Added 47 mins ago
D
Senior Manager- Clean Economy
Deloitte
Fredericton, NB
- Full-time
…practices, delivery approaches, and building of our team. As a senior member of the team you will apply your skills and knowledge to lead client engagements which may include pre-claim…
Added 47 mins ago
OP
Security Programs Senior Consultant
Ontario Power Generation
Oshawa, ON
- Full-time
Reporting to the Senior Manager SES Programs, this position is responsible for providing strategic leadership, technical expertise, and project oversight to strengthen nuclear security…
Added 47 mins ago
D
Senior Manager- Clean Economy
Deloitte
Saint John, NB
- Full-time
…practices, delivery approaches, and building of our team. As a senior member of the team you will apply your skills and knowledge to lead client engagements which may include pre-claim…
Added 47 mins ago
WP
Senior Producer
WPP Production
Vancouver, BC
- Full-time
What does a Senior Producer do at WPP Production?
Added 47 mins ago
K
Senior Manager, Food Innovation Technology
KFC
Vaughan, ON
- Full-time
The Senior Food Innovation Technology Manager is the heart of our business and can balance the art and science of innovation, development, and food safety. They have passion for food and…
Added 47 mins ago
DC
Sr. Software Release Project Manager (Scaled Agile /Device Development, Systems Integration)
Danaher Corporation
Concord, ON · Guelph, ON · Toronto, ON · CAN - Concord - AB Sciex LP
- Full-time
The Senior Software Release Project Manager is responsible for reducing complexity and managing risk to ensure software and systems are developed in a predictable and efficient manner while…
Added 47 mins ago
UO
Director, Strategic Planning & Operations
University of British Columbia
Vancouver, BC · UBCV | Gordon B. Shrum Building (SHRM)
- $8,810.92 to $13,202.5 CAD / month
- Full-time
The Director of Strategic Planning and Operations is the school s senior administrative liaison for the Faculties of Applied Science and Medicine and central UBC units, responding to…
Added 47 mins ago
Senior Producer
WPP Production
Vancouver, BC
What does a Senior Producer do at WPP Production?
Added 48 mins ago
M
Manager, Product Management - Media Solutions
Mastercard
Toronto, ON
- Full-time
Demonstrated ability to lead cross-functional teams in a matrixed global organization and influence senior stakeholders.
Added 48 mins ago
Senior Manager, Community Affairs - New Brunswick
Bell
Fredericton, NB
To support this ambitious growth, we are seeking a Senior Manager, Community Affairs, to serve as Bell AI Fabric's strategic representative in the communities where we develop, construct,…
Added 1 hour ago
JH
Civil/Structural Professional Engineer
J.S. Held LLC
Vancouver, BC · Burlington, Ontario
- Full-time
You will lead complex investigations, provide expert analysis and testimony, and serve as a trusted technical advisor to clients. This role offers significant visibility and influence…
Added 1 hour ago
JH
Civil/Structural Professional Engineer
J.S. Held LLC
Ottawa, ON · Burlington, Ontario
- Full-time
You will lead complex investigations, provide expert analysis and testimony, and serve as a trusted technical advisor to clients. This role offers significant visibility and influence…
Added 1 hour ago
JH
Civil/Structural Professional Engineer
J.S. Held LLC
Burlington, ON
- Full-time
You will lead complex investigations, provide expert analysis and testimony, and serve as a trusted technical advisor to clients. This role offers significant visibility and influence…
Added 1 hour ago
JH
Civil/Structural Professional Engineer
J.S. Held LLC
Calgary, AB · Burlington, Ontario
- Full-time
You will lead complex investigations, provide expert analysis and testimony, and serve as a trusted technical advisor to clients. This role offers significant visibility and influence…
Added 1 hour ago
GD
Senior Human Factors Engineering Analyst
General Dynamics Missions System International
Ottawa, ON
- $110,000 to $138,000 CAD / year
- Full-time
We have a new opportunity for a Senior Human Factors Engineering Analyst to join our Ottawa team. Working with HFE and UX practitioners, engineers, customers, and end users, you will serve…
Added 1 hour ago
D
Senior Manager, Technology Procurement
Deloitte
Toronto, ON
- Full-time
…professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our…
Added 1 hour ago
TU
Director, Strategic Planning & Operations
The University of British Columbia
Vancouver, BC
- $8,810.92 to $13,202.5 CAD / month
- Full-time
The Director of Strategic Planning and Operations is the school s senior administrative liaison for the Faculties of Applied Science and Medicine and central UBC units, responding to…

AOT Technologies

Senior Account Manager

Victoria, BC, Canada

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Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Are you the person clients call when something really matters?

Can you tell a client "no" and come out of the conversation with their trust intact?

Would you rather own the results of a client portfolio than just manage the relationships?

AOT Technologies is seeking a Senior Account Manager to join our team and own a portfolio of client accounts and run each one like your own business, with room to grow as we do.

About AOT

We’re on a mission to help enterprises and governments bring their ideas to life.

As a boutique consulting firm, we partner with enterprises, startups, and governments to solve complex, mission-critical challenges. Our expertise spans business process management, automation and AI, cloud, and application development. Our teams are collaborative, our leadership is transparent, and our work is impactful.

Alongside our consulting practice, we’re product builders: our flagship platform, formsflow.ai, is a low-code solution that simplifies complex form creation, approvals, and workflow automation, helping organizations move faster without sacrificing quality or compliance. Under the SLED360 umbrella, we deliver products and services tailored to the unique needs of state and local governments and the education sector, from modern case management to digital services. Our product offerings reflect our entrepreneurial spirit and firsthand experience solving real-world problems with scalable, human-centered technology.

As we expand into new markets and scale our solutions, there’s never been a better time to join AOT.

Role and Responsibilities

You'll be the senior relationship lead for a set of client accounts. You'll protect delivery quality, keep each account's contracts and finances healthy, and find new ways to help clients succeed. You'll be hands-on and resourceful, and you'll help shape how account management works here as we grow.

You will:

Act as a trusted, senior point of contact and escalation point for your clients.
Know your contracts inside out, manage renewals, and catch scope creep before it costs us.
Manage account budgets and forecasts, working with Finance to keep invoicing and payments on track.
Grow your accounts by spotting opportunities, including in AI and emerging technology, and partnering early with Sales.
Work with project leads in Canada and India to keep delivery aligned with what clients need and what we've agreed to.
Report to leadership on account health, risks and opportunities.

Who You Are

You think like a business owner. You know your accounts' numbers, contracts, and people, and you make decisions that balance a happy client with a healthy account. You stay steady when a client pushes back, and you can deliver difficult news in a way that builds credibility. People count on you because you follow through, consistently. You're hands-on and resourceful and you adapt quickly to new environments, including the pace and culture of the public sector.

What You Bring

10+ years in account management, client services or engagement management, ideally in IT consulting or professional services.
A proven record of managing budgets and growing existing accounts.
Ability to manage competing, urgent priorities.
Confidence with contracts, statements of work, SLAs and change management.
Enough technical fluency to talk credibly about software delivery and AI with clients and engineers. You don't need to be a developer.
Composure under pressure, and the ability to deliver difficult news without damaging trust.
A hands-on, resourceful approach and strong business acumen.

Nice-to-Have

Experience with government or public sector clients, ideally in BC.
Experience in a smaller or growing firm.
Experience with distributed teams across time zones.
Technical background, e.g., undergraduate studies in computer science or a related field, previous work experience in IT or related industries.

What We Offer

Annual salary of $130K – $150K CAD, commensurate with experience
Flexible hybrid work environment in beautiful Victoria, BC
Continuous learning and leadership development opportunities
Flexible schedules and generous paid time off
Competitive health, dental, and wellness benefits from Day 1
Employer-sponsored deferred profit-sharing plan
A collaborative, mission-driven culture where your work matters

Apply Now

If you're passionate about client delivery and ready to own a portfolio of your own, apply today – we’re hiring now and excited to meet you.

We strongly encourage candidates of all backgrounds, experiences, and identities to apply, even if they don’t meet 100% of the listed criteria. We are seeking candidates with diverse career experiences for this position. If you’re passionate about impacting the tech industry and eager to contribute your expertise, we invite you to apply!

Closing date: Open until filled

Salary Range

$130,000 - $150,000 CAD

Apply About employer

More about this job

Responsibilities

The Senior Account Manager will act as the primary point of contact for a portfolio of clients, ensuring delivery quality and financial health of contracts. They will also identify growth opportunities and manage relationships across internal teams in Canada and India.

Requirements

Candidates must have 10+ years of experience in account management or professional services, with a proven track record in budget management and contract oversight. Strong business acumen and the ability to communicate effectively with both technical and non-technical stakeholders are essential.

Skills

Account management
Client services
Budget management
Contract management
Strategic planning
Business acumen
Stakeholder management
Risk management
Forecasting
IT consulting
Software delivery
AI
Communication
Negotiation
Leadership
Problem solving

Benefits

Flexible hybrid work environment
Continuous learning
Leadership development opportunities
Flexible schedules
Paid time off
Health benefits
Dental benefits
Wellness benefits
Deferred profit-sharing plan

Visa sponsorship

Not detected in the job text

Keywords

Account Management
IT Consulting
Professional Services
SLED360
Formsflow.ai
Low-code
Automation
AI
Cloud
Application Development
Business Process Management
Contract Management
SLA
Statement of Work
Budgeting
Forecasting
Public Sector
Government
Case Management
Digital Services
Client Relations
Strategic Growth
Leadership
Project Delivery
Risk Management
Business Acumen
Consulting
Enterprise
Scalable Technology
Human-centered Technology

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