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Added 6 mins ago
ES
Senior Manager PA and DPM - 12 Months Contract- Express Scripts Canada
Express Scripts Canada
Mississauga, ON
- Full-time
Job Title: Senior Manager PA and DPM contract
Added 6 mins ago
SC
Cook
Sodexo Canada Ltd
Saint John, NB
- Part-time
Access to ongoing training and development programs
Added 6 mins ago
T&
Senior Project Manager / Senior Consultant, Stakeholder Management
Turner & Townsend
Toronto, ON
- Full-time
As a Senior Project Manager / Senior Consultant, Stakeholder Management, you will:
Added 6 mins ago
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Intermediate Electrical Designer/Engineer
Danaher
Concord, ON
- $90,000 to $103,000 CAD / year
- Full-time
…and design practices. In this role you will work closely with senior designers to develop your hardware development skills as part of an industry leading research and development…
Added 20 mins ago
FH
Senior Indigenous Cultural Advisor
Fraser Health Authority
Pitt Meadows, BC
- $35.36 to $50.83 CAD / hour
- Full-time
In collaboration with designated program/service team and Aboriginal Health Manager, informs and influences policy development efforts to embed cultural safety within existing practice,…
Added 20 mins ago
FH
Senior Indigenous Cultural Advisor
Fraser Health Authority
New Westminster, BC
- $35.36 to $50.83 CAD / hour
- Full-time
In collaboration with designated program/service team and Aboriginal Health Manager, informs and influences policy development efforts to embed cultural safety within existing practice,…
Added 20 mins ago
SI
Dietary Aide
Shannex Incorporated
Halifax, NS
- Full-time
…healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our…
Added 20 mins ago
R
Project Manager - Business Change
Raise
Burnaby, BC
- Full-time
The Project Manager in this role will join our clients Customer Program Office within Distribution Design and Customer Connections. In this role, you will be responsible for the successful…
Added 20 mins ago
CC
Senior Clinical Leader, Long-Term Care
Canadian College of Health Leaders - Northwestern Ontario Chapter
Winnipeg, MB
- Full-time
Ready to make an impact? Click here to email your resume and express your interest to Krista Brenner, Senior Manager, Talent Acquisition, to start a confidential conversation today!
Added 20 mins ago
UO
Senior Systems Development Analyst, VP Development and Alumni
University of Calgary
Calgary, AB
- Full-time
Reporting to the Manager, Data Systems, the Senior Systems Development Analyst is responsible for supporting the development, maintenance and error-free operation of VP Development and…
Added 20 mins ago
UO
Analyst, Financial Reporting
University of Calgary
Calgary, AB
- Full-time
This position reports to the Manager, Financial Reporting, and will support the financial reporting team who are responsible for providing consultation and support services to the…
Added 20 mins ago
SR
Senior Payroll Specialist
Swim Recruiting
Burnaby, BC
- $75,000 to $90,000 CAD / year
- Full-time
On behalf of our client, SWIM is seeking a new Senior Payroll Specialist. This new employee will report directly into the Senior Manager, Accounting & Finance and will work alongside other…
Added 20 mins ago
T
Tax Manager
TalentCompass
AB · Edmonton, AB
- $115,000 to $130,000 CAD / year
- Full-time
We are currently seeking an experienced Tax Manager for a client based in Southwest Edmonton. This is a full-time permanent hybrid role.
Added 20 mins ago
AS
Estimator, Camp Services
ATCO Structures
Calgary, AB
- Full-time
This is a full-time, permanent, in-office position based in Calgary, AB, reporting to the Senior Manager, Project Development.
Added 21 mins ago
Business Analyst - Business Systems & Project Delivery
Surepoint Group
Edmonton, AB
…workflows, governance standards, and direction provided by the Senior Manager, Business Systems…
Added 35 mins ago
R
Radio Producer (French Services) (On Site)
Radio-Canada
Rouyn-Noranda, QC
- Full-time
…produce the drive-home show. In this role, you will report to the Senior Manager in…
Added 50 mins ago
RF
Regional Manager (Downtown/Scarborough)
Real Fruit Bubble Tea
Toronto, ON
- $80,000 to $130,000 CAD / year
- Full-time
Reporting directly to the Senior Management Team, including Operations and Executive leadership, the Regional Manager oversees the daily operations, sales performance, team development, and…
Added 50 mins ago
D
Senior Manager- Clean Economy
Deloitte
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
…practices, delivery approaches, and building of our team. As a senior member of the team you will apply your skills and knowledge to lead client engagements which may include pre-claim…
Added 50 mins ago
FC
Health & Safety Supervisor
FCC Construcción
Toronto, ON
- Contract
Reports to: Health & Safety Tunnel Lead (Manager)
Added 50 mins ago
D
Senior Manager- Clean Economy
Deloitte
Fredericton, NB
- Full-time
…practices, delivery approaches, and building of our team. As a senior member of the team you will apply your skills and knowledge to lead client engagements which may include pre-claim…
Added 50 mins ago
OP
Security Programs Senior Consultant
Ontario Power Generation
Oshawa, ON
- Full-time
Reporting to the Senior Manager SES Programs, this position is responsible for providing strategic leadership, technical expertise, and project oversight to strengthen nuclear security…
Added 50 mins ago
D
Senior Manager- Clean Economy
Deloitte
Saint John, NB
- Full-time
…practices, delivery approaches, and building of our team. As a senior member of the team you will apply your skills and knowledge to lead client engagements which may include pre-claim…
Added 50 mins ago
RI
Project Coordinator & Workforce Administrator - Financial Services
Rose International
Mississauga, ON
- Full-time
Strong written and verbal communication skills for interacting with senior executives, engineering leads, vendors, and external visitors.
Added 50 mins ago
GL
Director, Enterprise Risk Management
goeasy Ltd.
Mississauga, ON
- Full-time
…strategy, establish risk management frameworks, and partner with senior executives to identify and manage key non-credit risks, strengthen operational resilience, and enable smarter,…
Added 50 mins ago
CG
COORD III HSQA-Office Co-Ordinator
Compass Group Canada
Toronto, ON · North York, ON
- Full-time
Contribute to the ongoing improvements of HSQA systems through regular review, development and implementation.

AOT Technologies

Senior Account Manager

Victoria, BC, Canada

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Are you the person clients call when something really matters?

Can you tell a client "no" and come out of the conversation with their trust intact?

Would you rather own the results of a client portfolio than just manage the relationships?

AOT Technologies is seeking a Senior Account Manager to join our team and own a portfolio of client accounts and run each one like your own business, with room to grow as we do.

About AOT

We’re on a mission to help enterprises and governments bring their ideas to life.

As a boutique consulting firm, we partner with enterprises, startups, and governments to solve complex, mission-critical challenges. Our expertise spans business process management, automation and AI, cloud, and application development. Our teams are collaborative, our leadership is transparent, and our work is impactful.

Alongside our consulting practice, we’re product builders: our flagship platform, formsflow.ai, is a low-code solution that simplifies complex form creation, approvals, and workflow automation, helping organizations move faster without sacrificing quality or compliance. Under the SLED360 umbrella, we deliver products and services tailored to the unique needs of state and local governments and the education sector, from modern case management to digital services. Our product offerings reflect our entrepreneurial spirit and firsthand experience solving real-world problems with scalable, human-centered technology.

As we expand into new markets and scale our solutions, there’s never been a better time to join AOT.

Role and Responsibilities

You'll be the senior relationship lead for a set of client accounts. You'll protect delivery quality, keep each account's contracts and finances healthy, and find new ways to help clients succeed. You'll be hands-on and resourceful, and you'll help shape how account management works here as we grow.

You will:

Act as a trusted, senior point of contact and escalation point for your clients.
Know your contracts inside out, manage renewals, and catch scope creep before it costs us.
Manage account budgets and forecasts, working with Finance to keep invoicing and payments on track.
Grow your accounts by spotting opportunities, including in AI and emerging technology, and partnering early with Sales.
Work with project leads in Canada and India to keep delivery aligned with what clients need and what we've agreed to.
Report to leadership on account health, risks and opportunities.

Who You Are

You think like a business owner. You know your accounts' numbers, contracts, and people, and you make decisions that balance a happy client with a healthy account. You stay steady when a client pushes back, and you can deliver difficult news in a way that builds credibility. People count on you because you follow through, consistently. You're hands-on and resourceful and you adapt quickly to new environments, including the pace and culture of the public sector.

What You Bring

10+ years in account management, client services or engagement management, ideally in IT consulting or professional services.
A proven record of managing budgets and growing existing accounts.
Ability to manage competing, urgent priorities.
Confidence with contracts, statements of work, SLAs and change management.
Enough technical fluency to talk credibly about software delivery and AI with clients and engineers. You don't need to be a developer.
Composure under pressure, and the ability to deliver difficult news without damaging trust.
A hands-on, resourceful approach and strong business acumen.

Nice-to-Have

Experience with government or public sector clients, ideally in BC.
Experience in a smaller or growing firm.
Experience with distributed teams across time zones.
Technical background, e.g., undergraduate studies in computer science or a related field, previous work experience in IT or related industries.

What We Offer

Annual salary of $130K – $150K CAD, commensurate with experience
Flexible hybrid work environment in beautiful Victoria, BC
Continuous learning and leadership development opportunities
Flexible schedules and generous paid time off
Competitive health, dental, and wellness benefits from Day 1
Employer-sponsored deferred profit-sharing plan
A collaborative, mission-driven culture where your work matters

Apply Now

If you're passionate about client delivery and ready to own a portfolio of your own, apply today – we’re hiring now and excited to meet you.

We strongly encourage candidates of all backgrounds, experiences, and identities to apply, even if they don’t meet 100% of the listed criteria. We are seeking candidates with diverse career experiences for this position. If you’re passionate about impacting the tech industry and eager to contribute your expertise, we invite you to apply!

Closing date: Open until filled

Salary Range

$130,000 - $150,000 CAD

Apply About employer

More about this job

Responsibilities

The Senior Account Manager will act as the primary point of contact for a portfolio of clients, ensuring delivery quality and financial health of contracts. They will also identify growth opportunities and manage relationships across internal teams in Canada and India.

Requirements

Candidates must have 10+ years of experience in account management or professional services, with a proven track record in budget management and contract oversight. Strong business acumen and the ability to communicate effectively with both technical and non-technical stakeholders are essential.

Skills

Account management
Client services
Budget management
Contract management
Strategic planning
Business acumen
Stakeholder management
Risk management
Forecasting
IT consulting
Software delivery
AI
Communication
Negotiation
Leadership
Problem solving

Benefits

Flexible hybrid work environment
Continuous learning
Leadership development opportunities
Flexible schedules
Paid time off
Health benefits
Dental benefits
Wellness benefits
Deferred profit-sharing plan

Visa sponsorship

Not detected in the job text

Keywords

Account Management
IT Consulting
Professional Services
SLED360
Formsflow.ai
Low-code
Automation
AI
Cloud
Application Development
Business Process Management
Contract Management
SLA
Statement of Work
Budgeting
Forecasting
Public Sector
Government
Case Management
Digital Services
Client Relations
Strategic Growth
Leadership
Project Delivery
Risk Management
Business Acumen
Consulting
Enterprise
Scalable Technology
Human-centered Technology

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