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Credit Analyst, Commercial Banking
BMO
Vancouver, BC · FBT
- Full-time
Strong knowledge and technical proficiency gained through education and business experience.
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Manager, Salesforce Innovation & Enablement
BMO
Toronto, ON · BMOPLACE
- Full-time
The Manager, Salesforce Innovation & Enablement is required to maintain and manage core responsibilities related to all salesforce innovations to support business growth including marketing…
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Investment Support Officer
Scotiabank
ON · Mississauga, ON
…requisitions, and manual tax forms and submit to Team Leader and/or Manager for authorization in order to facilitate the reconciliation of weekly tax remittances, monthly estate runs,…
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Officer Mortgage Operations
Scotiabank
Perth East, ON · Mississauga, ON
Taking ownership for self-learning and personal development planning, working with their manager in the identification of skills, behaviors, and competencies required to achieve goals.
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Business Controls Officer
Scotiabank
Montreal, QC
Knowledge of Bank systems and tools such as IntraCom, Sales Manager, Workbench, Paperless Cash Operations, and OACR is considered a strong asset.
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Project Manager - Hybrid Power & Electrification
Hatch
Vancouver, BC
…through positive change. With more than 70 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward…
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Senior Product Manager
Litera
Toronto, ON · Canada-Toronto, ON-Office
- Full-time
As a Senior Product Manager, you’ll own the vision, strategy, and roadmap for Litera’s Firm Intelligence Platform - the foundational layer that turns the data flowing through a law firm’s…
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Operating Practices Specialist
Metrolinx
Canada
- Full-time
…production and delivery of briefing materials to the Senior Manager and Manager Operating…
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Solution Engineering Manager
Hitachi
Toronto, ON · (RSBU) Toronto
- Full-time
The Solution Engineering Manager (SEM) is the Technical Bid / Project manager for the Engineering organization. They provide the principle engineering delivery leadership, direction,…
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Maintenance Packaging Supervisor (Portage la Prairie, MB)
Simplot
Portage la Prairie, MB
This role reports to the Maintenance Manager; and is responsible for directing and coordinating the mechanical maintenance of the Packaging, Palletizing and Specialty Line areas to ensure…
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Energy Group Leader
Mott MacDonald
Calgary, AB
…performance, workforce readiness, employee development and retention, technical quality, operational compliance, cross-business collaboration, and effective pursuit…
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Electrical Engineering Specialist I
Schneider Electric
AB · Edmonton, Alberta
- Full-time
You will collaborate closely with engineers, designers, and manufacturing teams to translate technical requirements into practical applications, while also supporting production by…
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Construction Technologist
Government of Alberta
Peace River, AB
Reporting to the Construction Manager, you will assist in the review of the design and tenders of construction projects of various sized highway and geotechnical projects using guidelines…
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Senior Project Manager
Symbiotic Digital
Toronto, ON · Queen's Park Ontario Provincial Government, Ontario
- Contract
We are seeking an experienced Senior Project Manager to lead
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Senior Software Developer - ETL
Symbiotic Digital
ON · Downtown Toronto (Central Bay Street), Ontario
- Contract
technical specifications into working, tested applications.
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QA Training Specialist
Gilead Sciences
AB · CA - AB - Edmonton
- Full-time
Reporting to Sr. Manager, Quality Systems Training this role supports the development, delivery, and continuous improvement of learning and training programs across Quality and Operations.…
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CO
Network Analyst
City of Leduc
Prince George, BC · Civic Centre
- Full-time
…and enterprise technology projects. If you thrive on solving technical challenges, implementing improvements, and supporting critical systems that serve an entire organization, we'd love to…
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CO
Infrastructure Analyst
City of Leduc
Prince George, BC · Civic Centre
- Full-time
…join our team. This is an excellent opportunity for a highly technical professional who enjoys solving complex infrastructure challenges, leading technology projects, and continuously…
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Robot Programmer
Montreal Robot Inc.
Montreal, QC
- Full-time
Provide technical support and engineering expertise for South America projects (remotely).
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CO
Development Officer - Full-Time Term
City of Lloydminster
Lloydminster, AB
- $44.48 CAD / hour
- Full-time
Reporting to the Manager, Planning, the Development Officer administers the City’s Land Use Bylaw by reviewing applications, providing recommendations, and rendering decisions as the…
Added 1 min ago
MP
Senior Manager, US Tax - Part Time
Moodys Private Client
Calgary, AB
- Part-time
The rapidly growing team at Moodys Private Client LLP seek to add a Part Time, Senior Manager, US Tax to its accounting team in Calgary, Alberta, Canada. The candidate will work with a team…
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Service Technician - Field
Brandt Group of Companies
Lloydminster, SK
- Full-time
Operate within budgets and approvals established by the Service Manager.
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MP
US Tax Manager
Moodys Private Client
Calgary, AB
- Full-time
Provide daily guidance, coaching, and technical development to junior tax team members.
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Senior Track Foreman
Cando Rail & Terminals
Brandon, MB
- Full-time
Cando’s Technical and Leadership Training Programs
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Crop Inputs Representative
Parrish & Heimbecker, Limited
Sedgewick, AB
- Full-time
Offer technical support and advice on crop inputs products to help maximize yields and profitability.

AOT Technologies

Senior Account Manager

Victoria, BC, Canada

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Are you the person clients call when something really matters?

Can you tell a client "no" and come out of the conversation with their trust intact?

Would you rather own the results of a client portfolio than just manage the relationships?

AOT Technologies is seeking a Senior Account Manager to join our team and own a portfolio of client accounts and run each one like your own business, with room to grow as we do.

About AOT

We’re on a mission to help enterprises and governments bring their ideas to life.

As a boutique consulting firm, we partner with enterprises, startups, and governments to solve complex, mission-critical challenges. Our expertise spans business process management, automation and AI, cloud, and application development. Our teams are collaborative, our leadership is transparent, and our work is impactful.

Alongside our consulting practice, we’re product builders: our flagship platform, formsflow.ai, is a low-code solution that simplifies complex form creation, approvals, and workflow automation, helping organizations move faster without sacrificing quality or compliance. Under the SLED360 umbrella, we deliver products and services tailored to the unique needs of state and local governments and the education sector, from modern case management to digital services. Our product offerings reflect our entrepreneurial spirit and firsthand experience solving real-world problems with scalable, human-centered technology.

As we expand into new markets and scale our solutions, there’s never been a better time to join AOT.

Role and Responsibilities

You'll be the senior relationship lead for a set of client accounts. You'll protect delivery quality, keep each account's contracts and finances healthy, and find new ways to help clients succeed. You'll be hands-on and resourceful, and you'll help shape how account management works here as we grow.

You will:

Act as a trusted, senior point of contact and escalation point for your clients.
Know your contracts inside out, manage renewals, and catch scope creep before it costs us.
Manage account budgets and forecasts, working with Finance to keep invoicing and payments on track.
Grow your accounts by spotting opportunities, including in AI and emerging technology, and partnering early with Sales.
Work with project leads in Canada and India to keep delivery aligned with what clients need and what we've agreed to.
Report to leadership on account health, risks and opportunities.

Who You Are

You think like a business owner. You know your accounts' numbers, contracts, and people, and you make decisions that balance a happy client with a healthy account. You stay steady when a client pushes back, and you can deliver difficult news in a way that builds credibility. People count on you because you follow through, consistently. You're hands-on and resourceful and you adapt quickly to new environments, including the pace and culture of the public sector.

What You Bring

10+ years in account management, client services or engagement management, ideally in IT consulting or professional services.
A proven record of managing budgets and growing existing accounts.
Ability to manage competing, urgent priorities.
Confidence with contracts, statements of work, SLAs and change management.
Enough technical fluency to talk credibly about software delivery and AI with clients and engineers. You don't need to be a developer.
Composure under pressure, and the ability to deliver difficult news without damaging trust.
A hands-on, resourceful approach and strong business acumen.

Nice-to-Have

Experience with government or public sector clients, ideally in BC.
Experience in a smaller or growing firm.
Experience with distributed teams across time zones.
Technical background, e.g., undergraduate studies in computer science or a related field, previous work experience in IT or related industries.

What We Offer

Annual salary of $130K – $150K CAD, commensurate with experience
Flexible hybrid work environment in beautiful Victoria, BC
Continuous learning and leadership development opportunities
Flexible schedules and generous paid time off
Competitive health, dental, and wellness benefits from Day 1
Employer-sponsored deferred profit-sharing plan
A collaborative, mission-driven culture where your work matters

Apply Now

If you're passionate about client delivery and ready to own a portfolio of your own, apply today – we’re hiring now and excited to meet you.

We strongly encourage candidates of all backgrounds, experiences, and identities to apply, even if they don’t meet 100% of the listed criteria. We are seeking candidates with diverse career experiences for this position. If you’re passionate about impacting the tech industry and eager to contribute your expertise, we invite you to apply!

Closing date: Open until filled

Salary Range

$130,000 - $150,000 CAD

Apply About employer

More about this job

Responsibilities

The Senior Account Manager will act as the primary point of contact for a portfolio of clients, ensuring delivery quality and financial health of contracts. They will also identify growth opportunities and manage relationships across internal teams in Canada and India.

Requirements

Candidates must have 10+ years of experience in account management or professional services, with a proven track record in budget management and contract oversight. Strong business acumen and the ability to communicate effectively with both technical and non-technical stakeholders are essential.

Skills

Account management
Client services
Budget management
Contract management
Strategic planning
Business acumen
Stakeholder management
Risk management
Forecasting
IT consulting
Software delivery
AI
Communication
Negotiation
Leadership
Problem solving

Benefits

Flexible hybrid work environment
Continuous learning
Leadership development opportunities
Flexible schedules
Paid time off
Health benefits
Dental benefits
Wellness benefits
Deferred profit-sharing plan

Visa sponsorship

Not detected in the job text

Keywords

Account Management
IT Consulting
Professional Services
SLED360
Formsflow.ai
Low-code
Automation
AI
Cloud
Application Development
Business Process Management
Contract Management
SLA
Statement of Work
Budgeting
Forecasting
Public Sector
Government
Case Management
Digital Services
Client Relations
Strategic Growth
Leadership
Project Delivery
Risk Management
Business Acumen
Consulting
Enterprise
Scalable Technology
Human-centered Technology

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