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Job Title: Technical Services Supervisor Manager

Apex Aluminum Extrusions

Administration - Project Manager - Glazing Systems Program

Langley (District), BC, Canada
Langley, BC, Canada

Job type: Full-time
Apply by: Oct 16, 2026
Experience: 7+ years of experience in aluminum extrusion, glazing systems, façade systems, or related construction/manufacturing environments
Posting language: English
Posted: Aug 28, 2026

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Original job description

Apex Aluminum Extrusions offers a stable and fast-paced manufacturing environment where teamwork and craftsmanship drive success. The company continues to grow by investing in its people, processes, and technology. Employees are part of a culture that values consistency, safety, and continuous improvement, with opportunities to build long-term careers.

We offer a comprehensive benefits package, including Medical, Dental, and Drug coverage, a RRSP matching plan, and all safety and personal protective equipment.

Position Summary

The Project Manager – Glazing Systems Program is responsible for developing, launching, and managing a new glazing systems program at Apex Aluminum. This role serves as the internal and external lead for the program and acts as the primary liaison between the system provider, Apex Sales, Production, Quality, customers, and installation partners.

This position will build the end-to-end program framework required to successfully promote, sell, and support a pre-engineered glazing system supplied by a third-party system provider. The role combines program development, technical expertise, customer engagement, and field support responsibilities.

The incumbent will act as the internal subject matter expert for the glazing system and “own” the product line within Apex, ensuring successful commercialization, technical integrity, and customer adoption.

Key Responsibilities

Program Development & Product Ownership
Develop and implement the full glazing systems program, including structure for promotion, sales enablement, technical support, and customer delivery
Define and maintain the operating model for how the glazing system is positioned, sold, and supported within Apex
Act as the internal owner of the glazing system product line
Formalize the system provider commercial framework, including compensation structure and program alignment
Establish internal processes for quoting support, technical validation, and program execution
Technical Expertise & Engineering Coordination
Serve as the internal subject matter expert for the glazing system, including profiles, components, and installation requirements
Ensure alignment between system design and Apex extrusion capabilities
Coordinate technical requirements with system provider, including updates, modifications, and clarifications
Support technical validation of system applications in coordination with internal teams
Submittals, Documentation & Compliance
Support and coordinate technical submittals, shop drawings, and system documentation as required
Ensure glazing system applications align with applicable building codes, standards, and performance requirements
Provide technical input for project-specific requirements including structural, thermal, and installation considerations
Maintain program documentation standards for internal and external stakeholders
Sales & Customer Support
Act as technical liaison for Apex Sales team during the sales cycle
Support customer engagement with technical presentations, product positioning, and solution development
Identify and develop key strategic customers for the glazing systems program
Respond to customer technical inquiries related to system design, application, and installation
Installation Support & Field Engagement
Provide onsite support at customer project sites during installation of Apex glazing systems, as required
Support installers and contractors with technical guidance during installation phases
Troubleshoot installation-related issues and provide corrective recommendations
Validate system performance and installation quality during field visits
Support post-installation reviews and feedback collection
Cross-Functional Coordination
Coordinate closely with system provider to ensure technical and commercial alignment
Work with Apex Sales, Production, Engineering, and Quality teams to ensure program success
Act as the central point of coordination for all glazing system-related activities within Apex
Facilitate communication between internal teams and external stakeholders (customers, consultants, installers)
Warranty, Issues & Continuous Improvement
Support investigation of field issues and installation-related concerns
Coordinate root cause analysis with Quality and system provider
Contribute to resolution of warranty-related or performance issues
Gather feedback from customers and installers to improve system performance and program effectiveness

Role Requirements

7+ years of experience in aluminum extrusion, glazing systems, façade systems, or related construction/manufacturing environments
Experience in technical project, product, or program management roles in building envelope systems
Exposure to installation, field support, or technical services in glazing or façade systems
Experience working with cross-functional teams including sales, operations, quality, and external vendors or system providers
Experience interacting with contractors, installers, or construction project stakeholders (preferred)

Technical Knowledge

Strong understanding of aluminum extrusion profiles and their application in glazing or façade systems
Knowledge of glazing system installation methods and field execution requirements
Familiarity with technical drawings, shop drawings, and submittal processes (preferred)
Understanding of building codes, façade performance requirements, and installation standards (preferred)

Competencies

Strong technical aptitude with ability to understand and explain complex glazing systems
Program ownership mindset with ability to build structure from concept to execution
Strong cross-functional collaboration and stakeholder management skills
Customer-focused problem solving and responsiveness
Ability to work in ambiguity and develop new processes
Strong communication skills across technical and commercial audiences
Hands-on, field-oriented mindset with willingness to support onsite activities
Strong organizational and prioritization skill

Equity Statement: Apex Aluminum Extrusions is committed to equity, diversity, and inclusion. Our goal is to create an inclusive, accessible environment for our candidates and employees that reflects the communities in which we operate. If you require an accommodation for the recruitment or interview process, please let us know and we will work with you to meet your needs. We welcome Indigenous people, newcomers, and people with disabilities to apply for this position.

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More about this job

Responsibilities

Develop and own Apex’s glazing systems program, including its commercial framework, sales enablement, technical processes, documentation, and customer delivery. Coordinate with the system provider and internal teams, support customers and installers in the field, and help resolve performance or warranty issues while improving the program.

Requirements

Requires 7 or more years of experience in aluminum extrusion, glazing, façade systems, or a related construction or manufacturing environment, including technical project, product, or program management experience. Candidates should understand extrusion profiles, glazing installation, and technical documentation, and be effective at cross-functional coordination, customer support, and onsite field work.

Skills

Glazing Systems
Aluminum Extrusion
Program Management
Technical Project Management
Product Ownership
Building Envelope Systems
Façade Systems
Technical Submittals
Shop Drawings
Building Codes
Installation Support
Field Troubleshooting
Cross-Functional Collaboration
Stakeholder Management
Root Cause Analysis
Customer Engagement

Benefits

Medical Coverage
Dental Coverage
Prescription Drug Coverage
RRSP Matching
Safety Equipment
Personal Protective Equipment

Visa sponsorship

Not detected in the job text

Keywords

Aluminum Extrusions
Glazing Systems
Façade Systems
Building Envelope
Program Development
Product Ownership
Program Management
Technical Project Management
System Provider Coordination
Sales Enablement
Quoting Support
Technical Validation
Technical Submittals
Shop Drawings
Building Codes
Structural Performance
Thermal Performance
Installation Requirements
Field Support
Contractor Coordination
Customer Engagement
Warranty Issues
Root Cause Analysis
Quality
Continuous Improvement

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