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Added 31 mins ago
TO
IT Support Technician
Town of Peace River
Peace River, AB
- Internship
A minimum of three years of experience providing desktop and user support in a business environment.
Added 2 hours ago
EI
Site Project Manager
Ecolab Inc.
Calgary, AB
- Full-time
$1,000 Annual professional development allowance to support your ongoing learning, skill development, and career growth.
Added 4 hours ago
PH
Document Production Specialist – Contract
PT Hatfield Indonesia
Calgary, AB
- Contract
Minimum two years of experience as a Desktop Publishing Specialist and/or relevant document production experience.
Added 6 hours ago
BT
Cloud Accounting Specialist
Baker Tilly Canada
Guelph, ON
- Full-time
Transitions clients from desktop or manual processes to cloud solutions
Added 8 hours ago
M
Teleop Platform Engineer, Real-Time Systems & UI
Mecka
Remote, Canada
- $200,000 to $240,000 CAD / year
- Full-time
- Remote
3+ years building production level real-time networked systems: video streaming, video conferencing, cloud gaming, remote desktop, live broadcast, or similar.
Added 10 hours ago
J
Environmental Planner
Jacobs
Winnipeg, MB
- Full-time
…ensuring compliance with regulatory requirements. You will also support our various field programs by performing a variety of tasks including resolving issues and communicating with field…
Added 10 hours ago
OH
Senior Specialist, Technical-1
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
Added 11 hours ago
CO
Data Analyst (ID: 56389)
City of Edmonton
Edmonton, AB
- Full-time
Under the direction of the Manager, Fleet and Facility Analytics, this position provides analytical support for the Fleet & Facility Services branch by building data sources, developing…
Added 11 hours ago
AT
Technical Support Specialist
Arrow Transportation Systems Inc.
Vancouver, BC
- Full-time
We are looking for an Technical Support Specialist to join us and become part of the Arrow family. The Technical Support Specialist role is to ensure the organization’s users are supported…
Added 11 hours ago
S
Application System Analyst ( 6 months contract )
Sobeys
AB · Greater Edmonton Metropolitan Area
- Contract
1–3 years of experience in IT support, desktop support, hardware deployment, technical operations, or a related role; retail or pharmacy technology experience is an asset.
Added 12 hours ago
TO
IT Support Technician - Competition # 26/029
Town of Peace River
Peace River, AB
- Internship
A minimum of three years of experience providing desktop and user support in a business environment.
Added 12 hours ago
BP
Senior Information Systems Analyst (Enterprise Applications)
Bruce Power
Bruce Power
- Full-time
Implementation and support of commercial off the shelf (COTs) and custom applications on desktop, servers, and databases.
Added 13 hours ago
IT Support Analyst
Salit Steel
Welland, ON
The IT Support Analyst is responsible for providing reliable, high-quality technical support solutions across Salit Steel information systems. Serving as the primary first point of contact…
Added 13 hours ago
VA
FEA Analyst
Väderstad AB
Langbank, SK
- Full-time
Support the Test Engineer Manager by correlating simulation results with lab and field test data.
Added 13 hours ago
OG
Spécialiste du soutien technique / Technical Support Specialist
OEC Group (Canada)
Montreal, QC
- Full-time
We are looking for a customer-focused and technically driven Technical Support Specialist to support the day-to-day technology needs of our employees. Reporting to the IT Manager, this role…
Added 13 hours ago
Multidisciplinary Specialist (Evening Shift - VG Halifax) (Computer Services Off 3)
The Government of Nova Scotia
Halifax, NS
Joining CSDS means contributing to work that makes a real difference. From providing vital tech support to healthcare professionals to strengthening cybersecurity and developing scalable…
Added 13 hours ago
BP
Senior Information Systems Analyst
Bruce Power
ON · Ontario, Canada
- Full-time
Implementation and support of commercial off the shelf (COTs) and custom applications on desktop, servers, and databases.
Added 13 hours ago
HX
IT Support (Onsite)
Hotel X Toronto, A Destination by Hyatt Hotel
Toronto, ON
- Full-time
Provide 1st level support for all hardware and software problems reported, documenting problems and solutions as required.
Added 13 hours ago
SI
Power BI Developer
Spait Infotech
Canada
- Full-time
Create meaningful visualizations to support business decision-making.
Added 14 hours ago
T®
PCB Design Engineer II
TekWissen ®
Markham, ON
- $43 to $45 CAD / hour
- Contract
We are seeking a hands-on engineering technologist to support competitive analysis of notebook, desktop motherboard, and GPU platforms.
Added 14 hours ago
Retail Experience Lead
Fire & Flower Inc.
Kapuskasing, ON
Manual dexterity required to use desktop computer and peripherals.
Added 14 hours ago
OH
Senior Specialist, Technical-1
Ontario Health
Toronto, ON
- Full-time
Added 14 hours ago
AI
IT Support Technician
Apex Industries
Moncton, NB
- $55,000 to $65,000 CAD / year
- Full-time
Apex Industries is seeking an IT Support Specialist to provide day-to-day technical support and help maintain a reliable, efficient desktop computing environment.
Added 14 hours ago
FI
Technical Support Analyst
Flexstaf I.T. Inc.
Toronto, ON · Greater Toronto Area, Canada
- Contract
Provide technical support on Desktop and Mobile Productivity Tools (MS Office Applications, Web Browsers, OS) and end user connectivity for both local and remote users
Added 14 hours ago
DC
Information Technology Support Specialist
Dillon Consulting Limited
London, ON
- Full-time
Dillon’s Informational Technology is seeking an IT Support Specialist to fill an existing vacancy within our multidisciplinary team of professionals. You will have the opportunity to work…

Apex Industries

IT Support Technician

Moncton, NB, E1E 2G8, Canada

$55,000 to $65,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $65,000 CAD / year
Job type: Full-time
Apply by: Feb 3, 2027
Experience: 2-3 years’ experience in Help Desk and familiarity with PDQ Deploy or Microsoft Intune and helpdesk ticketing system.
Posting language: English
Posted: Nov 5, 2026

Original job description

About the Position

Apex Industries is seeking an IT Support Specialist to provide day-to-day technical support and help maintain a reliable, efficient desktop computing environment.

The primary focus of this role is to enhance the employee IT experience through responsive customer service, effective troubleshooting, employee onboarding and offboarding, and workstation deployment and maintenance.

The successful candidate will be organized, approachable, and technically capable, with a strong commitment to helping others. Working as part of a small IT team, this position handles routine technical responsibilities while following established procedures and escalating more complex issues when necessary.

Main Responsibilities

This position focuses on employee support, workstation management, and routine IT operations. More complex technical issues and infrastructure-related responsibilities are escalated to the appropriate IT team member.

The successful candidate will be responsible for:

Employee Onboarding and Offboarding

Set up user accounts, computers, software, and equipment for new employees.
Configure Microsoft 365 accounts, access permissions, phones, and employee access badges.
Complete employee offboarding, including account deactivation, access removal, and equipment recovery.
Maintain accurate records of employee equipment and IT assets.

Helpdesk Support and User Experience

Provide friendly, professional, and timely technical support to employees.
Troubleshoot common issues with Windows 11, Microsoft 365, printers, mobile devices, and business applications.
Assist with software installations, user access, and application troubleshooting.
Manage support requests, communicate progress, and escalate complex issues when required.
Help employees use company technology effectively and confidently.

Workstation Deployment and Maintenance

Build, configure, and deploy computers using established company standards and approved PDQ packages.
Install approved software, configure peripherals, and replace or upgrade equipment.
Monitor workstation health, updates, and endpoint protection status.
Identify and report recurring technical issues or security concerns.
Maintain equipment inventory and assist with workstation decommissioning.

Workplace Technology and IT Operations

Configure and support company-owned mobile devices using established procedures.
Assist with desk phones, printers, scanners, and digital signage.
Maintain accurate helpdesk tickets and technical documentation.
Assist with cybersecurity awareness training, IT audits, and routine compliance activities.
Follow company IT policies, security standards, and established procedures.

What We Are Looking For

The ideal candidate must have:

2-3 years’ experience in Help Desk and familiarity with PDQ Deploy or Microsoft Intune and helpdesk ticketing system.

Education or training in Information Technology, Computer Systems, or a related field, or equivalent practical experience.
Strong working knowledge of Windows 11 and Microsoft 365 applications.
Good understanding of computer hardware, software installation, and troubleshooting.
Foundational knowledge of networking concepts and Active Directory.
Strong customer service, communication and documentation skills.
Ability to troubleshoot technical problems and explain solutions clearly.
Good organizational skills, attention to detail, and ability to manage multiple tasks.
Ability to work independently on routine activities and follow established procedures.
Positive attitude, willingness to learn, and ability to work effectively as part of a team.

Additional Requirements

Valid driver's license equivalent to a New Brunswick Class 5.

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More about this job

Responsibilities

The IT Support Technician is responsible for providing day-to-day technical support, managing employee onboarding and offboarding, and maintaining workstation hardware and software. They also handle routine IT operations, including equipment inventory, mobile device configuration, and helpdesk ticket management.

Requirements

Candidates must have 2-3 years of experience in a help desk environment and proficiency with Windows 11, Microsoft 365, and ticketing systems. A valid driver's license and foundational knowledge of networking and Active Directory are also required.

Skills

Help Desk
Windows 11
Microsoft 365
PDQ Deploy
Microsoft Intune
Troubleshooting
Hardware Maintenance
Software Installation
Active Directory
Networking
Customer Service
Documentation
Asset Management
Cybersecurity Awareness
Technical Support

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Help Desk
Windows 11
Microsoft 365
PDQ Deploy
Microsoft Intune
Active Directory
Networking
Hardware
Software
Troubleshooting
Asset Management
Onboarding
Offboarding
Cybersecurity
Compliance
Ticketing System
Peripherals
Endpoint Protection
IT Operations

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