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Added 13 mins ago
EI
Electrical Controls Engineer
ENERVAC INTERNATIONAL ULC
Cambridge, ON
- Full-time
Documentation & Customer Support: Create equipment operating manuals, electrical documentation, and troubleshooting guides. Provide remote customer support and troubleshooting. Option to…
Added 13 mins ago
T
Directeur(trice), Groupe des réparations structurales / Manager, Engineering Field Repairs
Textron
Mirabel, QC
- Full-time
The incumbent will supervise the Structural Field Repair Group (SFRG). This engineering group is responsible for creating certified repair instructions for the in-service commercial…
Added 13 mins ago
S
Vice President Fleet Canada
SIXT
Mississauga, ON
- Full-time
You support senior executive leadership by developing and executing a comprehensive Canada fleet strategy aligned with the company's growth objectives, operational priorities, and financial…
Added 13 mins ago
PG
Assistant, Investment
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
…training and on-the job experience to succeed in the media-buying field. The candidate will work in a team environment and will learn to negotiate and buy media in relation to client…
Added 13 mins ago
EI
Field Service Representative / Représentant(e) de service sur le terrain
Ecolab Inc.
Saguenay, QC
- Full-time
Provide technical support and escalate complex challenges as needed
Added 13 mins ago
AI
NDT Level 2 Technician - RT2
Acuren Inspection, Inc.
Edmonton, AB
- Temporary
…inspection results, and work closely with the maintenance team to support safe, reliable site operations. This role requires a strong commitment to radiation safety, quality, and compliance…
Added 13 mins ago
FC
Senior Drafter
FLINT Corp.
Alexis Whitecourt 232, AB · Whitecourt, Alberta
- Full-time
FLINT is a leading service provider in Canada’s energy and industrial markets offering full asset life cycle support, including construction, maintenance, fabrication, and environmental…
Added 13 mins ago
C
Senior Engineer - Buildings
CIMA+
Mississauga, ON
- $110,480 to $151,910 CAD / year
- Full-time
At CIMA+, you’ll find a place where your ideas and perspectives are welcomed and encouraged. In both the field and at the office, you’ll get plenty of opportunities to reach your full…
Added 14 mins ago
HP
Service Coordinator
Hart Pump Service (1983) Limited
Toronto, ON · Scarborough, ON
- Full-time
The Service Coordinator – Technical Services plays an important role in ensuring the smooth and efficient delivery of daily service operations. This position serves as the primary…
Added 14 mins ago
NE
Site Services Facility Attendant
NexGen Energy Ltd.
La Loche, SK
- Full-time
…equipment, communicate any hazards to supervisor, participate in field level hazard assessments…
Added 14 mins ago
MC
Senior Estimator
MatchBox Consulting Group
AB · Edmonton, AB
- Full-time
Support site logistics, general conditions, and operational input during estimating and bidding.
Added 14 mins ago
A
Solution Architect
Aviso
Toronto, ON
- $150,000 to $168,000 CAD / year
- Full-time
Reporting to the Director, Technical Delivery and Architecture, the Solution Architect is responsible for developing and delivering technology architecture and design strategies and…
Added 14 mins ago
IG
Dayforce Application Engineer
Insight Global
Canada
- Contract
…individual will join the People Enablement Technology team and support the ongoing health and operation of the organization’s Dayforce environment. This role will be primarily focused on…
Added 14 mins ago
XW
Responsable d’équipe, Souscription et Données /
XN Worldwide Insurance
Montreal, QC
- Full-time
Act as the primary technical resource for underwriting matters and provide guidance on complex files.
Added 14 mins ago
S
Quality Coordinator – ALTO project / Cadence
SYSTRA
Montreal, QC
- Full-time
Support the achievement of project quality objectives and compliance requirements, while enabling technical and management teams to remain focused on project delivery.
Added 14 mins ago
MC
Pre-construction Manager
MatchBox Consulting Group
Langley (District), BC · Langley, BC
- Full-time
Support proposal submissions, presentations, and client meetings.
Added 14 mins ago
RT
Junior Report Developer
Russell Tobin
Toronto, ON
- $60 to $65 CAD / hour
- Contract
We are seeking a Data Engineer / Software Developer to support the design, development, and operation of enterprise data solutions on the Ontario Data Platform. The successful candidate…
Added 14 mins ago
YS
Senior Operations Coordinator
Yemen ShortList
Aden
- Full-time
…(SOC) will work with the Supply Chain, Administration, ICT and Field Coordinators to manage existing structures and processes, and work to improve how the Operations Department works…
Added 14 mins ago
MC
SCADA Engineer
MatchBox Consulting Group
Burnaby, BC
- Contract
Provide technical support during equipment installation, factory testing, commissioning, and field activities.
Added 28 mins ago
CS
Senior Associate - Digital Transformation
Cascadia Strategy Consulting Partners
Victoria, BC
- $110,000 to $135,000 CAD / year
- Full-time
Support Our Team - collaborate with colleagues and clients professionally and harmoniously
Added 28 mins ago
CS
Senior Associate - Digital Transformation
Cascadia Strategy Consulting Partners
Vancouver, BC
- $110,000 to $135,000 CAD / year
- Full-time
Support Our Team - collaborate with colleagues and clients professionally and harmoniously
Added 28 mins ago
FP
Maintenance and Facilities Technician
Fresh Prep 🇨🇦
Vancouver, BC
- Full-time
High school diploma or equivalent; technical or vocational training in maintenance or a related field is preferred.
Added 28 mins ago
FG
Junior Software Developer
FDM Group
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Not just another entry level career opportunity: receive coaching, mentorship, and support at every step of your career journey. We invest in you so you can thrive and succeed.
Added 28 mins ago
C
Senior Engineer - Buildings
CIMA+
Mississauga, ON
- $110,480 to $151,910 CAD / year
- Full-time
At CIMA+, you’ll find a place where your ideas and perspectives are welcomed and encouraged. In both the field and at the office, you’ll get plenty of opportunities to reach your full…
Added 28 mins ago
O
Cost Controller
ONxpress
Toronto, ON
- Full-time
…identify potential cost variances, and prepare cost assessments to support project budgeting and cost management…

Apex Industries

IT Support Technician

Moncton, NB, E1E 2G8, Canada

$55,000 to $65,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $55,000 to $65,000 CAD / year
Job type: Full-time
Apply by: Feb 3, 2027
Experience: 2-3 years’ experience in Help Desk and familiarity with PDQ Deploy or Microsoft Intune and helpdesk ticketing system.
Posting language: English
Posted: Nov 5, 2026

Original job description

About the Position

Apex Industries is seeking an IT Support Specialist to provide day-to-day technical support and help maintain a reliable, efficient desktop computing environment.

The primary focus of this role is to enhance the employee IT experience through responsive customer service, effective troubleshooting, employee onboarding and offboarding, and workstation deployment and maintenance.

The successful candidate will be organized, approachable, and technically capable, with a strong commitment to helping others. Working as part of a small IT team, this position handles routine technical responsibilities while following established procedures and escalating more complex issues when necessary.

Main Responsibilities

This position focuses on employee support, workstation management, and routine IT operations. More complex technical issues and infrastructure-related responsibilities are escalated to the appropriate IT team member.

The successful candidate will be responsible for:

Employee Onboarding and Offboarding

Set up user accounts, computers, software, and equipment for new employees.
Configure Microsoft 365 accounts, access permissions, phones, and employee access badges.
Complete employee offboarding, including account deactivation, access removal, and equipment recovery.
Maintain accurate records of employee equipment and IT assets.

Helpdesk Support and User Experience

Provide friendly, professional, and timely technical support to employees.
Troubleshoot common issues with Windows 11, Microsoft 365, printers, mobile devices, and business applications.
Assist with software installations, user access, and application troubleshooting.
Manage support requests, communicate progress, and escalate complex issues when required.
Help employees use company technology effectively and confidently.

Workstation Deployment and Maintenance

Build, configure, and deploy computers using established company standards and approved PDQ packages.
Install approved software, configure peripherals, and replace or upgrade equipment.
Monitor workstation health, updates, and endpoint protection status.
Identify and report recurring technical issues or security concerns.
Maintain equipment inventory and assist with workstation decommissioning.

Workplace Technology and IT Operations

Configure and support company-owned mobile devices using established procedures.
Assist with desk phones, printers, scanners, and digital signage.
Maintain accurate helpdesk tickets and technical documentation.
Assist with cybersecurity awareness training, IT audits, and routine compliance activities.
Follow company IT policies, security standards, and established procedures.

What We Are Looking For

The ideal candidate must have:

2-3 years’ experience in Help Desk and familiarity with PDQ Deploy or Microsoft Intune and helpdesk ticketing system.

Education or training in Information Technology, Computer Systems, or a related field, or equivalent practical experience.
Strong working knowledge of Windows 11 and Microsoft 365 applications.
Good understanding of computer hardware, software installation, and troubleshooting.
Foundational knowledge of networking concepts and Active Directory.
Strong customer service, communication and documentation skills.
Ability to troubleshoot technical problems and explain solutions clearly.
Good organizational skills, attention to detail, and ability to manage multiple tasks.
Ability to work independently on routine activities and follow established procedures.
Positive attitude, willingness to learn, and ability to work effectively as part of a team.

Additional Requirements

Valid driver's license equivalent to a New Brunswick Class 5.

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More about this job

Responsibilities

The IT Support Technician is responsible for providing day-to-day technical support, managing employee onboarding and offboarding, and maintaining workstation hardware and software. They also handle routine IT operations, including equipment inventory, mobile device configuration, and helpdesk ticket management.

Requirements

Candidates must have 2-3 years of experience in a help desk environment and proficiency with Windows 11, Microsoft 365, and ticketing systems. A valid driver's license and foundational knowledge of networking and Active Directory are also required.

Skills

Help Desk
Windows 11
Microsoft 365
PDQ Deploy
Microsoft Intune
Troubleshooting
Hardware Maintenance
Software Installation
Active Directory
Networking
Customer Service
Documentation
Asset Management
Cybersecurity Awareness
Technical Support

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Help Desk
Windows 11
Microsoft 365
PDQ Deploy
Microsoft Intune
Active Directory
Networking
Hardware
Software
Troubleshooting
Asset Management
Onboarding
Offboarding
Cybersecurity
Compliance
Ticketing System
Peripherals
Endpoint Protection
IT Operations

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