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Added 39 mins ago
BI
Field Service Representative,
Baxter International Inc.
AB · Edmonton, AB
- Full-time
…where we are happy, successful and inspire each other. Our Field Service Technician's are available for 24/7 delivery, removal, and service support for products in service centers and…
Added 4 hours ago
HM
Metallurgy Technician - FIFO from Western Canada
Hecla Mining Company
Elsa, YT
- Internship
As a Metallurgy Technician, you will report directly to the Chief Metallurgist and your main responsibilities will include conducting metallurgical sampling and testing, monitoring mill…
Added 4 hours ago
HM
Metallurgy Technician - FIFO from Western Canada
Hecla Mining Company
Whitehorse, YT
- Internship
As a Metallurgy Technician, you will report directly to the Chief Metallurgist and your main responsibilities will include conducting metallurgical sampling and testing, monitoring mill…
Added 4 hours ago
HM
Metallurgy Technician - FIFO from Western Canada
Hecla Mining Company
Prince George, BC
- Internship
As a Metallurgy Technician, you will report directly to the Chief Metallurgist and your main responsibilities will include conducting metallurgical sampling and testing, monitoring mill…
Added 4 hours ago
HM
Metallurgy Technician - FIFO from Western Canada
Hecla Mining Company
Vancouver, BC
- Internship
As a Metallurgy Technician, you will report directly to the Chief Metallurgist and your main responsibilities will include conducting metallurgical sampling and testing, monitoring mill…
Added 4 hours ago
HM
Metallurgy Technician - FIFO from Western Canada
Hecla Mining Company
Calgary, AB
- Internship
As a Metallurgy Technician, you will report directly to the Chief Metallurgist and your main responsibilities will include conducting metallurgical sampling and testing, monitoring mill…
Added 4 hours ago
HM
Metallurgy Technician - FIFO from Western Canada
Hecla Mining Company
AB · Edmonton, AB
- Internship
As a Metallurgy Technician, you will report directly to the Chief Metallurgist and your main responsibilities will include conducting metallurgical sampling and testing, monitoring mill…
Added 5 hours ago
GI
Field Service Technician
Grimco, Inc.
AB · Edmonton, AB
- $55,000 to $65,000 CAD / year
- Full-time
The Field Service Technician at Grimco plays a critical role in supporting customers through equipment installation, maintenance, and troubleshooting. This role goes beyond technical
Added 5 hours ago
Network Technician
KSR
Chatham-Kent, ON · Ridgetown, ON
Post-secondary diploma or degree in Computer Networking, Information Technology, Computer Systems Technology, Computer Science, Information Systems, or a related field.
Added 5 hours ago
V
Technician - Clinical & Analytical Development
VitalBio
Oakville, ON
- Full-time
We are seeking a skilled and motivated Assay Development and Clinical Chemistry Technician specializing in clinical chemistry, immunoassays, and cell-based assays. You will play a pivotal…
Added 5 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…financial visibility across service revenue streams, including field service, contracts, parts, and other aftermarket offerings. The Finance Director is expected to influence strategic…
Added 5 hours ago
AT
Technical Support Specialist
Arrow Transportation Systems Inc.
Vancouver, BC
- Full-time
Field incoming incident and service requests from end users via email, web form, and telephone, in a professional and courteous manner.
Added 6 hours ago
R
Intermediate Audio Technician - TV (French Services) (On Site)
Radio-Canada
Montreal, QC
- Full-time
…equipment to meet production needs. You also carry out TV Audio Technician…
Added 6 hours ago
SR
Power & HVAC Road Technician 2
Sunbelt Rentals, Inc.
Edmonton, AB
- Full-time
Related experience may include: Construction Equipment Mechanic, Equipment Mechanic, Equipment Technician, Field Mechanic, Field Service Technician, Field Technician, Heavy Equipment…
Added 6 hours ago
S
D365 Business Process Specialist Lead
Semex
Guelph, ON
- Full-time
Degree or diploma in business, finance, supply chain, operations, information systems or a related field, or equivalent practical experience.
Added 6 hours ago
Assistant Technician, Construction
WSP
Mississauga, ON
As an Assistant Technician, Construction, you will work alongside experienced technicians, engineers and project teams to support field inspections, materials testing and construction…
Added 6 hours ago
TL
Surgical Assistant
TLC Laser Eye Centres
Kitchener, ON
- Full-time
Your experience in the healthcare field is considered an asset (Optometric Assistant, Orderly, Dental Assistant, Pharmacy Lab Technician, Sterilization Assistant, Animal Health Technician,…
Added 6 hours ago
WI
Assistant Technician, Construction
WSP in Canada
Mississauga, ON
- Full-time
As an Assistant Technician, Construction, you will work alongside experienced technicians, engineers and project teams to support field inspections, materials testing and construction…
Added 6 hours ago
WI
Assistant Technician, Construction
WSP in Canada
Richmond Hill, ON
- Full-time
As an Assistant Technician, Construction, you will work alongside experienced technicians, engineers and project teams to support field inspections, materials testing and construction…
Added 6 hours ago
VG
Surgical Assistant
Vision Group
Kitchener, ON
- Full-time
Your experience in the healthcare field is considered an asset (Optometric Assistant, Orderly, Dental Assistant, Pharmacy Lab Technician, Sterilization Assistant, Animal Health Technician,…
Added 6 hours ago
VG
Service Coordinator
Veralto Global
London, ON
- Full-time
Manage all Field Technician’s schedules to ensure alignment with technician territory, skillset and customer needs
Added 7 hours ago
SE
JR Parts Technician
STEP Energy Services
Clairmont, AB
- Full-time
Our supply chain team is responsible for the materials used by STEP in the field, shop and office. They provide an exceptional experience to both internal and external clients and maintain…
Added 8 hours ago
FP
Maintenance and Facilities Technician
Fresh Prep 🇨🇦
Vancouver, BC
- Full-time
We are seeking a skilled Facilities and Maintenance Technician to join our team. This role is responsible for maintaining the reliability, safety, and efficiency of both facility systems…
Added 8 hours ago
DF
Forest Technician - Temporary Full-Time Position
Dryden Fiber
Dryden, ON
- Full-time
Added 8 hours ago
AI
IT Support Technician
Apex Industries
Moncton, NB
- $55,000 to $65,000 CAD / year
- Full-time
Education or training in Information Technology, Computer Systems, or a related field, or equivalent practical experience.

Apex Industries

IT Support Technician

Moncton, NB, E1E 2G8, Canada

$55,000 to $65,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $65,000 CAD / year
Job type: Full-time
Apply by: Feb 3, 2027
Experience: 2-3 years’ experience in Help Desk and familiarity with PDQ Deploy or Microsoft Intune and helpdesk ticketing system.
Posting language: English
Posted: Nov 5, 2026

Original job description

About the Position

Apex Industries is seeking an IT Support Specialist to provide day-to-day technical support and help maintain a reliable, efficient desktop computing environment.

The primary focus of this role is to enhance the employee IT experience through responsive customer service, effective troubleshooting, employee onboarding and offboarding, and workstation deployment and maintenance.

The successful candidate will be organized, approachable, and technically capable, with a strong commitment to helping others. Working as part of a small IT team, this position handles routine technical responsibilities while following established procedures and escalating more complex issues when necessary.

Main Responsibilities

This position focuses on employee support, workstation management, and routine IT operations. More complex technical issues and infrastructure-related responsibilities are escalated to the appropriate IT team member.

The successful candidate will be responsible for:

Employee Onboarding and Offboarding

Set up user accounts, computers, software, and equipment for new employees.
Configure Microsoft 365 accounts, access permissions, phones, and employee access badges.
Complete employee offboarding, including account deactivation, access removal, and equipment recovery.
Maintain accurate records of employee equipment and IT assets.

Helpdesk Support and User Experience

Provide friendly, professional, and timely technical support to employees.
Troubleshoot common issues with Windows 11, Microsoft 365, printers, mobile devices, and business applications.
Assist with software installations, user access, and application troubleshooting.
Manage support requests, communicate progress, and escalate complex issues when required.
Help employees use company technology effectively and confidently.

Workstation Deployment and Maintenance

Build, configure, and deploy computers using established company standards and approved PDQ packages.
Install approved software, configure peripherals, and replace or upgrade equipment.
Monitor workstation health, updates, and endpoint protection status.
Identify and report recurring technical issues or security concerns.
Maintain equipment inventory and assist with workstation decommissioning.

Workplace Technology and IT Operations

Configure and support company-owned mobile devices using established procedures.
Assist with desk phones, printers, scanners, and digital signage.
Maintain accurate helpdesk tickets and technical documentation.
Assist with cybersecurity awareness training, IT audits, and routine compliance activities.
Follow company IT policies, security standards, and established procedures.

What We Are Looking For

The ideal candidate must have:

2-3 years’ experience in Help Desk and familiarity with PDQ Deploy or Microsoft Intune and helpdesk ticketing system.

Education or training in Information Technology, Computer Systems, or a related field, or equivalent practical experience.
Strong working knowledge of Windows 11 and Microsoft 365 applications.
Good understanding of computer hardware, software installation, and troubleshooting.
Foundational knowledge of networking concepts and Active Directory.
Strong customer service, communication and documentation skills.
Ability to troubleshoot technical problems and explain solutions clearly.
Good organizational skills, attention to detail, and ability to manage multiple tasks.
Ability to work independently on routine activities and follow established procedures.
Positive attitude, willingness to learn, and ability to work effectively as part of a team.

Additional Requirements

Valid driver's license equivalent to a New Brunswick Class 5.

Apply About employer

More about this job

Responsibilities

The IT Support Technician is responsible for providing day-to-day technical support, managing employee onboarding and offboarding, and maintaining workstation hardware and software. They also handle routine IT operations, including equipment inventory, mobile device configuration, and helpdesk ticket management.

Requirements

Candidates must have 2-3 years of experience in a help desk environment and proficiency with Windows 11, Microsoft 365, and ticketing systems. A valid driver's license and foundational knowledge of networking and Active Directory are also required.

Skills

Help Desk
Windows 11
Microsoft 365
PDQ Deploy
Microsoft Intune
Troubleshooting
Hardware Maintenance
Software Installation
Active Directory
Networking
Customer Service
Documentation
Asset Management
Cybersecurity Awareness
Technical Support

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Help Desk
Windows 11
Microsoft 365
PDQ Deploy
Microsoft Intune
Active Directory
Networking
Hardware
Software
Troubleshooting
Asset Management
Onboarding
Offboarding
Cybersecurity
Compliance
Ticketing System
Peripherals
Endpoint Protection
IT Operations

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