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Added 4 mins ago
B
Facility Mechanic
BGIS
North Bay, ON
- Full-time
The candidate must be able to perform skilled and semi-skilled tasks in their trade as well as installation, repair, replacement, maintenance, inspection and operation of mechanical,…
Added 19 mins ago
SB
Heating Air Conditioning Service Technician
Sharp Brains
Mississauga, ON
- Contract
Added 48 mins ago
FP
Maintenance and Facilities Technician
Fresh Prep 🇨🇦
Vancouver, BC
- Full-time
We are seeking a skilled Facilities and Maintenance Technician to join our team. This role is responsible for maintaining the reliability, safety, and efficiency of both facility systems…
Added 48 mins ago
ER
Biomedical Equipment Technician
EFW Radiology
Calgary, AB
- Full-time
The Biomedical Equipment Technician is responsible for equipment and ancillary equipment testing and repair across assigned modalities, ensuring that all equipment is adequately maintained…
Added 49 mins ago
PP
Maintenance Tech
PERMA PIPE INC
Camrose, AB
- $26 to $28 CAD / hour
- Full-time
Ability to participate as needed in the installation of entirely new or relocated lines regarding piping, air equipment, water, and hydraulics.
Added 49 mins ago
Engineering Technician/Technologist
Neelands HR
Burlington, ON
…history of providing comprehensive refrigeration and HVAC design, installation, and service offerings to Supermarkets as well as Commercial and Industrial markets across North America. We…
Added 49 mins ago
CE
Journeyman Plumber
Carmichael Engineering Ltd.
Calgary, AB
- Full-time
Be available as the on-call technician one week on a regular rotation
Added 1 hour ago
AI
IT Support Technician
Apex Industries
Moncton, NB
- $55,000 to $65,000 CAD / year
- Full-time
Good understanding of computer hardware, software installation, and troubleshooting.
Added 1 hour ago
PE
Senior Maintenance Technician
Penta Equipment Inc.
Glencoe, ON
- Full-time
We're looking for an experienced Maintenance Technician who sees maintenance as more than simply fixing equipment when it breaks.
Added 1 hour ago
JI
Fire Alarm Technician
J.D. Irving, Limited
Moncton, NB
- Full-time
Chandler –Alarm and Communications is seeking a Fire Alarm Technician who is responsible for installation projects, inspections, maintenance and troubleshooting of fire alarms systems.
Added 1 hour ago
SM
HVAC Technician
Simcoe Muskoka Catholic District School Board
Barrie, ON
- Full-time
…Supervisor of Facilities Operations and Maintenance, the HVAC Technician is responsible for the maintenance, repair, installation, and operation of commercial HVAC systems including…
Added 2 hours ago
IG
Radio Installer
Insight Global
Orillia, ON
- Full-time
We are seeking a hands-on Radio Installer / Decommissioning Technician to support the installation, programming, maintenance, and removal of two-way radio communication systems. The…
Added 2 hours ago
RU
Specialist, Automation Systems
Ricoh USA, Inc.
ON · Ontario, Canada
- Part-time
The SA Digital Automation Technician works within a designated Service Advantage Partner location as a resident on-site Service Technician. Services and repairs a variety of Partner sold…
Added 2 hours ago
IT Service Technician
University of Guelph
Chatham-Kent, ON · Ridgetown, ON
This position is covered by the Collective Agreement with the Ontario Secondary School Teachers' Federation District 35 - Technician/Administrative/Research/Agricultural
Added 2 hours ago
PC
Analyst, Retail Technology Quality Assurance / Analyste en assurance qualité des technologies de vente au détail – Canada
Parkland Corporation
Montreal, QC
- Full-time
…transactions et rédige la documentation sur les meilleures pratiques d’installation à l’intention des techniciens pour les nouvelles installations et les mises à…
Added 2 hours ago
TT
Service Coordinator
Trojan Technologies
London, ON
- Full-time
Manage all Field Technician’s schedules to ensure alignment with technician territory, skillset and customer needs
Added 2 hours ago
C
Intermediate Audio Technician - TV (French Services) (On Site)
CBC/Radio-Canada
Montreal, QC
- Full-time
…audio/communications plans and schematics, and co-ordinating the installation, alignment and testing of assigned equipment to meet production needs. You also carry out TV Audio Technician…
Added 2 hours ago
Maintenance Technician - Millwright
Ice River Sustainable Solutions
Shelburne, ON
Maintenance Technician (Millwright Preferred)
Added 2 hours ago
VD
Junior Door Technician
Ventri Door Technologies
Hamilton, ON · Stoney Creek, Ontario
- Full-time
We are currently looking for a Junior Overhead Door Technician to join our growing Service Team based out of our Stoney Creek branch. This is a field-based role where you'll work on…
Added 3 hours ago
WS
Auto Glass Technician
Windshield Surgeons Auto Glass Ltd.
Red Deer, AB
- Full-time
Are you an experienced Auto Glass Technician looking for steady hours, strong pay, and weekly bonuses?
Added 3 hours ago
C
Intermediate Audio Technician - TV (French Services) (On Site)
CBC/Radio-Canada
Montreal, QC
- Full-time
…audio/communications plans and schematics, and co-ordinating the installation, alignment and testing of assigned equipment to meet production needs. You also carry out TV Audio Technician…
Added 3 hours ago
TA
Automation Technician
TI Automotive
Toronto, ON · Etobicoke, ON
- Full-time
An Automation Technician in automotive manufacturing plays a crucial role in ensuring that automated systems and machinery operate efficiently, reliably, and safely. Automation Technicians…
Added 3 hours ago
S
Estimator – Service
Specified
Toronto, ON
- Full-time
Ability to assess roof conditions and recognize common installation deficiencies
Added 3 hours ago
UA
Alarm Technician
United Alarm Systems Inc.
Calgary, AB
- Full-time
Role Description This is a full-time, on-site Alarm Technician role based in Calgary, AB. The Alarm Technician is responsible for installing, configuring, and maintaining low-voltage alarm,…
Added 3 hours ago
RU
Senior Field Representative, Technology Service
Ricoh USA, Inc.
London, ON
- Full-time
Field Service Technician / Senior Field Representative, Technology Services

Apex Industries

IT Support Technician

Moncton, NB, E1E 2G8, Canada

$55,000 to $65,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $65,000 CAD / year
Job type: Full-time
Apply by: Feb 3, 2027
Experience: 2-3 years’ experience in Help Desk and familiarity with PDQ Deploy or Microsoft Intune and helpdesk ticketing system.
Posting language: English
Posted: Nov 5, 2026

Original job description

About the Position

Apex Industries is seeking an IT Support Specialist to provide day-to-day technical support and help maintain a reliable, efficient desktop computing environment.

The primary focus of this role is to enhance the employee IT experience through responsive customer service, effective troubleshooting, employee onboarding and offboarding, and workstation deployment and maintenance.

The successful candidate will be organized, approachable, and technically capable, with a strong commitment to helping others. Working as part of a small IT team, this position handles routine technical responsibilities while following established procedures and escalating more complex issues when necessary.

Main Responsibilities

This position focuses on employee support, workstation management, and routine IT operations. More complex technical issues and infrastructure-related responsibilities are escalated to the appropriate IT team member.

The successful candidate will be responsible for:

Employee Onboarding and Offboarding

Set up user accounts, computers, software, and equipment for new employees.
Configure Microsoft 365 accounts, access permissions, phones, and employee access badges.
Complete employee offboarding, including account deactivation, access removal, and equipment recovery.
Maintain accurate records of employee equipment and IT assets.

Helpdesk Support and User Experience

Provide friendly, professional, and timely technical support to employees.
Troubleshoot common issues with Windows 11, Microsoft 365, printers, mobile devices, and business applications.
Assist with software installations, user access, and application troubleshooting.
Manage support requests, communicate progress, and escalate complex issues when required.
Help employees use company technology effectively and confidently.

Workstation Deployment and Maintenance

Build, configure, and deploy computers using established company standards and approved PDQ packages.
Install approved software, configure peripherals, and replace or upgrade equipment.
Monitor workstation health, updates, and endpoint protection status.
Identify and report recurring technical issues or security concerns.
Maintain equipment inventory and assist with workstation decommissioning.

Workplace Technology and IT Operations

Configure and support company-owned mobile devices using established procedures.
Assist with desk phones, printers, scanners, and digital signage.
Maintain accurate helpdesk tickets and technical documentation.
Assist with cybersecurity awareness training, IT audits, and routine compliance activities.
Follow company IT policies, security standards, and established procedures.

What We Are Looking For

The ideal candidate must have:

2-3 years’ experience in Help Desk and familiarity with PDQ Deploy or Microsoft Intune and helpdesk ticketing system.

Education or training in Information Technology, Computer Systems, or a related field, or equivalent practical experience.
Strong working knowledge of Windows 11 and Microsoft 365 applications.
Good understanding of computer hardware, software installation, and troubleshooting.
Foundational knowledge of networking concepts and Active Directory.
Strong customer service, communication and documentation skills.
Ability to troubleshoot technical problems and explain solutions clearly.
Good organizational skills, attention to detail, and ability to manage multiple tasks.
Ability to work independently on routine activities and follow established procedures.
Positive attitude, willingness to learn, and ability to work effectively as part of a team.

Additional Requirements

Valid driver's license equivalent to a New Brunswick Class 5.

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More about this job

Responsibilities

The IT Support Technician is responsible for providing day-to-day technical support, managing employee onboarding and offboarding, and maintaining workstation hardware and software. They also handle routine IT operations, including equipment inventory, mobile device configuration, and helpdesk ticket management.

Requirements

Candidates must have 2-3 years of experience in a help desk environment and proficiency with Windows 11, Microsoft 365, and ticketing systems. A valid driver's license and foundational knowledge of networking and Active Directory are also required.

Skills

Help Desk
Windows 11
Microsoft 365
PDQ Deploy
Microsoft Intune
Troubleshooting
Hardware Maintenance
Software Installation
Active Directory
Networking
Customer Service
Documentation
Asset Management
Cybersecurity Awareness
Technical Support

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Help Desk
Windows 11
Microsoft 365
PDQ Deploy
Microsoft Intune
Active Directory
Networking
Hardware
Software
Troubleshooting
Asset Management
Onboarding
Offboarding
Cybersecurity
Compliance
Ticketing System
Peripherals
Endpoint Protection
IT Operations

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