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Added 4 mins ago
HR
General Maintenance Technician (Full Time)
Hyatt Regency
Calgary, AB
- $22 CAD / hour
- Full-time
WE ARE LOOKING FOR A Full-time general maintenance Technician
Added 4 mins ago
U
Technicien(ne) en entretien d'établissement
U-Haul
Montreal, QC · Lachine, Quebec
- Full-time
If you are highly motivated and enjoy collaborating with others, consider joining U-Haul as a Facility Maintenance Technician. In this role you will use your technical skills in concert…
Added 4 mins ago
SR
Power & HVAC Road Technician 2
Sunbelt Rentals, Inc.
Edmonton, AB
- Full-time
Related experience may include: Construction Equipment Mechanic, Equipment Mechanic, Equipment Technician, Field Mechanic, Field Service Technician, Field Technician, Heavy Equipment…
Added 4 mins ago
Facility Maintenance & Operator
HealthCareersInSask.ca
Yorkton, SK
Added 4 mins ago
Customer Service Technician
FortisBC
Sparwood, BC
Are you a skilled technician with a passion for public safety and customer service? Join our team as a Customer Service Technician, where you'll play a vital role in ensuring the safe and…
Added 19 mins ago
IH
Medical Laboratory Technician
Intrepid Health
Kitchener, ON
- $18 to $19 CAD / hour
- Full-time
We are currently seeking a dynamic and energetic Medical Laboratory Technician to join our team at our Kitchener location
Added 19 mins ago
TF
4th Class Power Engineer
Thrive Freeze Dry
BC
- Full-time
…recruiting for a detailed oriented and organized Refrigeration Technician for our office in Langley BC reporting to the Maintenance Manager. This opportunity is for the night shift and…
Added 19 mins ago
R5 Development Technician - 4 months-term 1
BWXT
Ottawa, ON
We are recruiting for a R5 Development Technician- 4 months-term for our facility in Kanata, Ontario.
Added 19 mins ago
WI
Assistant Technician, Construction
WSP in Canada
Mississauga, ON
- Full-time
As an Assistant Technician, Construction, you will work alongside experienced technicians, engineers and project teams to support field inspections, materials testing and construction…
Added 19 mins ago
WI
Assistant Technician, Construction
WSP in Canada
Richmond Hill, ON
- Full-time
As an Assistant Technician, Construction, you will work alongside experienced technicians, engineers and project teams to support field inspections, materials testing and construction…
Added 19 mins ago
C
Work Equipment Maintainer
CPKC
Saskatoon, SK
- Full-time
Are you a skilled Heavy Duty Mechanic or Maintenance Technician looking to take your career to the next level? As a valued member of the CPKC Work Equipment team, you’ll have the…
Added 34 mins ago
CH
Maintenance Technician
CBRE HV
Toronto, ON
- Full-time
As a CBRE Maintenance Technician, you will be responsible for maintaining small to medium-sized buildings.
Added 34 mins ago
FT
Automotive Technician, Edmonton (Roper Road)
Fountain Tire
Edmonton, AB
- Other
Fountain Tire Roper Road (5810 50 St NW) is looking for a skilled Automotive Service Technician to join our team!
Added 34 mins ago
VG
Service Coordinator
Veralto Global
London, ON
- Full-time
…the office site (not field). Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. Highest level of problem escalation. May be responsible…
Added 35 mins ago
VS
Mechanic
Vesey's Seeds Ltd.
York, PE
- Full-time
…company. We specialize in golf, municipal, and commercial grounds maintenance equipment and serve all four Atlantic Canadian provinces. We also support PEI with trusted residential,…
Added 49 mins ago
GE
Lab Technician, Processing Facilities
GFL Environmental Inc.
Ayr, ON · Brantford, ON · Hamilton, ON
- Full-time
…personnel will also be required to follow periodic calibration and maintenance…
Added 49 mins ago
Shop Foreman/Forewoman
Tourism Holdings Ltd
Elmsdale, NS
…Manager, the RV Shop Foreman/Forewoman ensures the efficient maintenance, repair, and preparation of CanaDream's rental and sales fleet while maintaining high standards of quality, safety,…
Added 49 mins ago
Car Care Tech
Kirmac Collision and Autoglass
Langley (District), BC · Langley, BC
Added 49 mins ago
WS
Lab Technician II - Grills
Wolf Steel Ltd
Barrie, ON
- Full-time
Added 1 hour ago
CA
Service Advisor- Winnipeg Honda
Crown Auto Group
Winnipeg, MB
- Full-time
…computer programs and assess and advise customers on repair and maintenance work while being the first point of contact for our service…
Added 1 hour ago
B
Facility Mechanic
BGIS
North Bay, ON
- Full-time
…in their trade as well as installation, repair, replacement, maintenance, inspection and operation of mechanical, electrical, hvac, plumbing, general maintenance, environment controls and…
Added 1 hour ago
VI
Technician (Full Time)
Valvoline Inc
Leamington, ON
- $18.75 CAD / hour
- Full-time
As a lube technician (aka auto technician), you will help keep our guests safe on the road by providing top-tier
Added 1 hour ago
Technicien de production Albumin Purification Manufacturing Technician Evening Shift
GRIFOLS, S.A.
Montreal, QC
Added 1 hour ago
W
Licensed Aircraft Maintenance Engineer [AME] (M2) - 7/7 (YHU)
WAAS
Longueuil, QC · St-Hubert, QC
- Full-time
…Avionique WAAS, we’re looking for someone who knows aircraft maintenance inside and out and takes pride in a job well…
Added 1 hour ago
SB
Heating Air Conditioning Service Technician
Sharp Brains
Mississauga, ON
- Contract
We are looking for dedicated and hands-on technicians to support an AC maintenance project involving Printed Circuit Board (PCB) replacement in air conditioning units within a warehouse…

Apex Industries

IT Support Technician

Moncton, NB, E1E 2G8, Canada

$55,000 to $65,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $55,000 to $65,000 CAD / year
Job type: Full-time
Apply by: Feb 3, 2027
Experience: 2-3 years’ experience in Help Desk and familiarity with PDQ Deploy or Microsoft Intune and helpdesk ticketing system.
Posting language: English
Posted: Nov 5, 2026

Original job description

About the Position

Apex Industries is seeking an IT Support Specialist to provide day-to-day technical support and help maintain a reliable, efficient desktop computing environment.

The primary focus of this role is to enhance the employee IT experience through responsive customer service, effective troubleshooting, employee onboarding and offboarding, and workstation deployment and maintenance.

The successful candidate will be organized, approachable, and technically capable, with a strong commitment to helping others. Working as part of a small IT team, this position handles routine technical responsibilities while following established procedures and escalating more complex issues when necessary.

Main Responsibilities

This position focuses on employee support, workstation management, and routine IT operations. More complex technical issues and infrastructure-related responsibilities are escalated to the appropriate IT team member.

The successful candidate will be responsible for:

Employee Onboarding and Offboarding

Set up user accounts, computers, software, and equipment for new employees.
Configure Microsoft 365 accounts, access permissions, phones, and employee access badges.
Complete employee offboarding, including account deactivation, access removal, and equipment recovery.
Maintain accurate records of employee equipment and IT assets.

Helpdesk Support and User Experience

Provide friendly, professional, and timely technical support to employees.
Troubleshoot common issues with Windows 11, Microsoft 365, printers, mobile devices, and business applications.
Assist with software installations, user access, and application troubleshooting.
Manage support requests, communicate progress, and escalate complex issues when required.
Help employees use company technology effectively and confidently.

Workstation Deployment and Maintenance

Build, configure, and deploy computers using established company standards and approved PDQ packages.
Install approved software, configure peripherals, and replace or upgrade equipment.
Monitor workstation health, updates, and endpoint protection status.
Identify and report recurring technical issues or security concerns.
Maintain equipment inventory and assist with workstation decommissioning.

Workplace Technology and IT Operations

Configure and support company-owned mobile devices using established procedures.
Assist with desk phones, printers, scanners, and digital signage.
Maintain accurate helpdesk tickets and technical documentation.
Assist with cybersecurity awareness training, IT audits, and routine compliance activities.
Follow company IT policies, security standards, and established procedures.

What We Are Looking For

The ideal candidate must have:

2-3 years’ experience in Help Desk and familiarity with PDQ Deploy or Microsoft Intune and helpdesk ticketing system.

Education or training in Information Technology, Computer Systems, or a related field, or equivalent practical experience.
Strong working knowledge of Windows 11 and Microsoft 365 applications.
Good understanding of computer hardware, software installation, and troubleshooting.
Foundational knowledge of networking concepts and Active Directory.
Strong customer service, communication and documentation skills.
Ability to troubleshoot technical problems and explain solutions clearly.
Good organizational skills, attention to detail, and ability to manage multiple tasks.
Ability to work independently on routine activities and follow established procedures.
Positive attitude, willingness to learn, and ability to work effectively as part of a team.

Additional Requirements

Valid driver's license equivalent to a New Brunswick Class 5.

Apply About employer

More about this job

Responsibilities

The IT Support Technician is responsible for providing day-to-day technical support, managing employee onboarding and offboarding, and maintaining workstation hardware and software. They also handle routine IT operations, including equipment inventory, mobile device configuration, and helpdesk ticket management.

Requirements

Candidates must have 2-3 years of experience in a help desk environment and proficiency with Windows 11, Microsoft 365, and ticketing systems. A valid driver's license and foundational knowledge of networking and Active Directory are also required.

Skills

Help Desk
Windows 11
Microsoft 365
PDQ Deploy
Microsoft Intune
Troubleshooting
Hardware Maintenance
Software Installation
Active Directory
Networking
Customer Service
Documentation
Asset Management
Cybersecurity Awareness
Technical Support

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Help Desk
Windows 11
Microsoft 365
PDQ Deploy
Microsoft Intune
Active Directory
Networking
Hardware
Software
Troubleshooting
Asset Management
Onboarding
Offboarding
Cybersecurity
Compliance
Ticketing System
Peripherals
Endpoint Protection
IT Operations

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