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Added 13 mins ago
OR
Wireless Sales Associate - 3654 Erin Mills
OSL Retail Services Inc
Mississauga, ON
- Other
Employee referral program (starting at $250 per successful referral)
Added 13 mins ago
SE
JR Parts Technician
STEP Energy Services
Clairmont, AB
- Full-time
Employee perks including corporate discounts and memberships.
Added 13 mins ago
AW
Community Kitchen Coordinator - Sarah Ross House - Supportive Housing Program
Atira Women's Resource Society
Vancouver, BC
- Part-time
Union: BC Government Employee’s Union (BCGEU) – This position requires union membership
Added 13 mins ago
Site Manager
Fortrex
Mississauga, ON
Protect What Matters: We are in service of safety at every step, ensuring the health of everyone is central to all we do – from plant team members to consumers.
Added 13 mins ago
GB
Warehouse & Delivery Associate
Green's BrandSource Home Furnishings
Fort Frances, ON
- $18.95 CAD / hour
- Full-time
Added 13 mins ago
T
Directeur(trice), Groupe des réparations structurales / Manager, Engineering Field Repairs
Textron
Mirabel, QC
- Full-time
…de réparation certifiées pour les appareils commerciaux en service (appareils légers, intermédiaires et moyens). Ce groupe est formé de concepteurs et d’analyste de contraintes…
Added 13 mins ago
WC
Operations Supervisor
Waste Connections of Canada
Coquitlam, BC
- Full-time
You will be responsible for ensuring that safety, compliance, customer service, growth, sales, and financial targets are consistently met. Strong leadership, ethical decision-making, and…
Added 13 mins ago
Valet Driver (Genesis South Edmonton)
Go Auto
Edmonton, AB
Employee Investment Program – Want EXTRA MONEY? Done deal! We offer an employee investment program that guarantees a 10% return every year (max of 16%) based on Go Auto profits
Added 13 mins ago
S
Sales Associate
Structube
Newmarket, ON
- Full-time
Added 13 mins ago
S
Vehicle Service Agent (Downtown Vancouver branch)
SIXT
Vancouver, BC
- Full-time
Identify and report maintenance or safety concerns, removing vehicles from service when necessary to ensure customer and employee safety
Added 13 mins ago
S
Rental Sales Agent (Toronto Pearson International Airport)
SIXT
Mississauga, ON
- Full-time
Are you motivated by customer service and sales? At SIXT, you can truly showcase your strengths. You'll ensure customer satisfaction while advising on and up-selling our fleet of vehicles…
Added 13 mins ago
S
Vice President Fleet Canada
SIXT
Mississauga, ON
- Full-time
Employee Assistance Program: Access to the Employee Assistance Program for personal and professional support when needed
Added 13 mins ago
SD
Beauty Manager, Hourly Full Time Day
Shoppers Drug Mart
North Bay, ON
- Full-time
Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.
Added 13 mins ago
SD
Front Store Manager, Salaried Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Owen Sound, ON
- Full-time
Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.
Added 13 mins ago
EI
Field Service Representative / Représentant(e) de service sur le terrain
Ecolab Inc.
Saguenay, QC
- Full-time
Ecolab is seeking a Field Service Representative (12 month Contract) where your hands-on skills and customer-first mindset will help shape a more sustainable future. You’ll be part of a…
Added 13 mins ago
C
Senior Engineer - Buildings
CIMA+
Mississauga, ON
- $110,480 to $151,910 CAD / year
- Full-time
…With a constant desire to offer our clients the best possible service, we have set up a team of specialists dedicated to high-performance projects to support our clients and design teams…
Added 14 mins ago
SP
Ski & Snowboard Repair Technician - Winter 2026/27
Sun Peaks Resort
BC · Sun Peaks Mountain, BC
- Full-time
…This individual will have a strong understanding of customer service and satisfaction, as well as community-focused mindset. If this sounds like the ideal work environment, fill out an…
Added 14 mins ago
HP
Service Coordinator
Hart Pump Service (1983) Limited
Toronto, ON · Scarborough, ON
- Full-time
Hart Pump Service (1983) Limited has been providing pump and fluid-handling equipment solutions across the Greater Toronto Area since 1983. We support commercial, industrial and municipal…
Added 14 mins ago
CP
Process Engineering lll (Packaging)
Contract Pharmaceuticals Limited
Mississauga, ON
- $95,000 to $110,000 CAD / year
- Full-time
For more than 30 years CPL has partnered with the world’s leading pharmaceutical companies to provide full-service product development and manufacturing, singularly focused on innovation…
Added 14 mins ago
EP
Head of Finance
Entertainment Partners
Burnaby, BC
- Full-time
Tuition reimbursement, Paid time off, Vision care, Dental care, Life insurance, Employee assistance program, Disability insurance, Discounted or free food
Added 14 mins ago
XW
Responsable d’équipe, Souscription et Données /
XN Worldwide Insurance
Montreal, QC
- Full-time
…opérationnels et collaborer avec les équipes internes afin d’assurer un service de qualité et l’atteinte des objectifs du…
Added 14 mins ago
IF
Senior Manager, Real Estate Operations
IGM Financial Inc.
Toronto, ON
- Full-time
…Facility Management, the role converts approved strategies, service standards, budgets, and risk priorities into disciplined operational…
Added 14 mins ago
ML
3rd Class Engineer
Maple Leaf Foods Inc
Mississauga, ON
- Full-time
The Engineer job requires the employee to operate and maintain powerhouse and related equipment in a safe, effective and efficient manner in accordance with standard operating procedures.
Added 14 mins ago
CP
Legal Counsel
Calgary Police Service
Calgary, AB
- $159,120 to $198,900 CAD / year
- Full-time
At The City of Calgary, employees thrive, courageous ideas come to life, and public service opens possibilities. If you are motivated by public service, enjoy collaborating with others,…
Added 28 mins ago
RD
IT Project Manager
Randstad Digital
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…process automation, and governed compliance while enhancing service scalability in the Canadian financial marketplace. In your first 6 to 12 months, you will make an immediate impact by…

Apex Industries

IT Support Technician

Moncton, NB, E1E 2G8, Canada

$55,000 to $65,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $55,000 to $65,000 CAD / year
Job type: Full-time
Apply by: Feb 3, 2027
Experience: 2-3 years’ experience in Help Desk and familiarity with PDQ Deploy or Microsoft Intune and helpdesk ticketing system.
Posting language: English
Posted: Nov 5, 2026

Original job description

About the Position

Apex Industries is seeking an IT Support Specialist to provide day-to-day technical support and help maintain a reliable, efficient desktop computing environment.

The primary focus of this role is to enhance the employee IT experience through responsive customer service, effective troubleshooting, employee onboarding and offboarding, and workstation deployment and maintenance.

The successful candidate will be organized, approachable, and technically capable, with a strong commitment to helping others. Working as part of a small IT team, this position handles routine technical responsibilities while following established procedures and escalating more complex issues when necessary.

Main Responsibilities

This position focuses on employee support, workstation management, and routine IT operations. More complex technical issues and infrastructure-related responsibilities are escalated to the appropriate IT team member.

The successful candidate will be responsible for:

Employee Onboarding and Offboarding

Set up user accounts, computers, software, and equipment for new employees.
Configure Microsoft 365 accounts, access permissions, phones, and employee access badges.
Complete employee offboarding, including account deactivation, access removal, and equipment recovery.
Maintain accurate records of employee equipment and IT assets.

Helpdesk Support and User Experience

Provide friendly, professional, and timely technical support to employees.
Troubleshoot common issues with Windows 11, Microsoft 365, printers, mobile devices, and business applications.
Assist with software installations, user access, and application troubleshooting.
Manage support requests, communicate progress, and escalate complex issues when required.
Help employees use company technology effectively and confidently.

Workstation Deployment and Maintenance

Build, configure, and deploy computers using established company standards and approved PDQ packages.
Install approved software, configure peripherals, and replace or upgrade equipment.
Monitor workstation health, updates, and endpoint protection status.
Identify and report recurring technical issues or security concerns.
Maintain equipment inventory and assist with workstation decommissioning.

Workplace Technology and IT Operations

Configure and support company-owned mobile devices using established procedures.
Assist with desk phones, printers, scanners, and digital signage.
Maintain accurate helpdesk tickets and technical documentation.
Assist with cybersecurity awareness training, IT audits, and routine compliance activities.
Follow company IT policies, security standards, and established procedures.

What We Are Looking For

The ideal candidate must have:

2-3 years’ experience in Help Desk and familiarity with PDQ Deploy or Microsoft Intune and helpdesk ticketing system.

Education or training in Information Technology, Computer Systems, or a related field, or equivalent practical experience.
Strong working knowledge of Windows 11 and Microsoft 365 applications.
Good understanding of computer hardware, software installation, and troubleshooting.
Foundational knowledge of networking concepts and Active Directory.
Strong customer service, communication and documentation skills.
Ability to troubleshoot technical problems and explain solutions clearly.
Good organizational skills, attention to detail, and ability to manage multiple tasks.
Ability to work independently on routine activities and follow established procedures.
Positive attitude, willingness to learn, and ability to work effectively as part of a team.

Additional Requirements

Valid driver's license equivalent to a New Brunswick Class 5.

Apply About employer

More about this job

Responsibilities

The IT Support Technician is responsible for providing day-to-day technical support, managing employee onboarding and offboarding, and maintaining workstation hardware and software. They also handle routine IT operations, including equipment inventory, mobile device configuration, and helpdesk ticket management.

Requirements

Candidates must have 2-3 years of experience in a help desk environment and proficiency with Windows 11, Microsoft 365, and ticketing systems. A valid driver's license and foundational knowledge of networking and Active Directory are also required.

Skills

Help Desk
Windows 11
Microsoft 365
PDQ Deploy
Microsoft Intune
Troubleshooting
Hardware Maintenance
Software Installation
Active Directory
Networking
Customer Service
Documentation
Asset Management
Cybersecurity Awareness
Technical Support

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Help Desk
Windows 11
Microsoft 365
PDQ Deploy
Microsoft Intune
Active Directory
Networking
Hardware
Software
Troubleshooting
Asset Management
Onboarding
Offboarding
Cybersecurity
Compliance
Ticketing System
Peripherals
Endpoint Protection
IT Operations

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