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Added 11 mins ago
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Senior Corporate Counsel
Solace Corporation
Ottawa, ON
- Full-time
Sound judgment on when to escalate or bring in specialist advice.
Added 11 mins ago
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Complex Needs Educational Assistant
St. Margaret's School
Victoria, BC
- Temporary
…the direction of the PYP Personalized Learning & Enrichment Specialist and student’s teacher and the Personalized Learning & Enrichment…
Added 11 mins ago
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Senior Mechanical Technologist
Stantec
Calgary, AB
- Full-time
The Senior Mechanical Recreation Specialist provides technical leadership for the planning, design, construction, and renewal of recreation facilities. The role focuses on high-performance…
Added 11 mins ago
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Child Life Therapist Degree
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
Registered/eligible for registration as Certified Child Life Specialist (CCLS)
Added 11 mins ago
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Bilingual Life Events Specialist
Manulife
Halifax, NS · Waterloo, ON · Montreal, QC
- Full-time
…banking experience to fill the full-time role of Life Events Specialist. The ideal candidate will excel in providing prompt and accurate service to existing clients whose needs have changed…
Added 11 mins ago
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Asset Protection Specialists - Supporting Lululemon
Triumph Protection Group
Calgary, AB
- $25 to $27 CAD / hour
- Full-time
The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned…
Added 11 mins ago
IM
Warehouse Operations Specialist
Iron Mountain
Concord, ON
- Full-time
Added 26 mins ago
Multidisciplinary Specialist (Evening Shift - VG Halifax) (Computer Services Off 3)
The Government of Nova Scotia
Halifax, NS
As a Field Services Multidisciplinary Technical Specialist (Evening Shift), you’ll play a critical role in supporting essential digital services in a 24/7 environment serving government and…
Added 26 mins ago
Change Lead
Spark New Zealand
Hamilton, ON
Whether you’re an experienced Change professional or an IT specialist with strong ITIL knowledge looking to take the next step, this role offers the opportunity to manage end-to-end change…
Added 26 mins ago
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SUPER LUXURY SALES SPECIALIST - DOWNTOWN SUPER LUXURY TEAM
Grand Touring Automobiles
Toronto, ON
- Full-time
Added 26 mins ago
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Oracle Cloud Integration Specialist - Senior
isgSearch
Toronto, ON · Greater Toronto Area, Canada
- Contract
We are seeking an experienced Oracle Cloud Integration Specialist to configure, implement, and support Oracle Fusion Cloud applications, integrations, and data migration initiatives.
Added 41 mins ago
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Senior Accounts Receivable Lead
Aston Carter
Toronto, ON · North York, Ontario
- $75,000 to $90,000 CAD / year
- Full-time
The Accounts Receivable Specialist manages the full accounts receivable cycle from invoicing through collections, ensuring accurate, timely, and compliant processing of all receivables.…
Added 41 mins ago
BF
Talent Acquisition Specialist
Burnbrae Farms
ON · Mississauga, ON
- Full-time
Position Title: Talent Acquisition Specialist – Perm, Full-Time, Mon-Fri, Day
Added 41 mins ago
BF
Talent Acquisition Co-Op
Burnbrae Farms
ON · Mississauga, ON
- Full-time
Work closely with the Talent Acquisition Specialist to understand the recruitment life cycle and best practices from start to finish.
Added 41 mins ago
BV
Transfer Credit Project Specialist
Bow Valley College
Calgary, AB
- Full-time
The Transfer Credit Project Specialist is the primary resource for Bow Valley College’s project "Expanding Learner Access Through Alternative Learning Pathways". The purpose of the role is…
Added 41 mins ago
OS
Quality Systems Specialist
Orion Steel Group
Regina, SK
- Full-time
The Quality Systems Specialist will be responsible for maintaining the quality management systems, ensuring products released conform to applicable standards, as well as managing internal…
Added 41 mins ago
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Therapeutic Specialist, Gastroenterology - GTA West
AbbVie
Toronto, ON
- $93,000 to $143,000 CAD / year
- Full-time
…valued? AbbVie Canada is looking to connect with a Therapeutic Specialist to join our commercial sales team. This role will cover GTA West…
Added 41 mins ago
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Data Engineer - MS Fabric & Azure Data Platform
Akkodis
Toronto, ON · Greater Toronto Area, Canada
- Contract
This opportunity is ideal for a Data Engineer, Azure Data Engineer, Data Platform Engineer or Data Integration Specialist who enjoys designing scalable enterprise data solutions and…
Added 41 mins ago
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Performance Marketing Specialist
telMAX Inc.
Markham, ON
- Full-time
Reporting to the Director of Communications & Brand Strategy, the Performance Marketing Specialist will play an active role in supporting marketing programs that drive awareness,…
Added 41 mins ago
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Senior Manager, Real Estate Operations
IGM Financial Inc.
Toronto, ON
- Full-time
Serve as the first level of escalation for the Senior Specialist, Facilities Operations team, ensuring issues are triaged, resolved, or escalated to the Director as appropriate.
Added 41 mins ago
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Marketing & Business Development Specialist
88West Realty Ltd.
North Vancouver, BC
- Full-time
Added 41 mins ago
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IT - Security Specialist V
Robertson & Company Ltd.
Toronto, ON
- Contract
Robertson is seeking a skilled IT - Security Specialist V to join our client in support of an existing vacancy.
Added 41 mins ago
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Senior Specialist, Commerce
Flywheel
Toronto, ON
- Full-time
The Senior Commerce Specialist leads a portfolio of accounts across multiple eCommerce platforms (Amazon, Walmart, Target, and others), blending retail optimization with media strategy to…
Added 56 mins ago
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Irrigation & Plant Nutrition Specialist
Rubicon Organics™
Delta, BC
- $60,000 to $70,000 CAD / year
- Full-time
The Irrigation & Plant Nutrition Specialist is responsible for the day-to-day execution of the established plant nutrition, and root zone programs across the greenhouse production…
Added 56 mins ago
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Senior Oracle Fusion Cloud HCM & Integration Specialist (OIC / ORC)
ThoughtStorm
Toronto, ON
- Contract
Hiring: Senior Oracle Fusion Cloud HCM & Integration Specialist (OIC / ORC)

Apex Industries

IT Support Technician

Moncton, NB, E1E 2G8, Canada

$55,000 to $65,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $55,000 to $65,000 CAD / year
Job type: Full-time
Apply by: Feb 3, 2027
Experience: 2-3 years’ experience in Help Desk and familiarity with PDQ Deploy or Microsoft Intune and helpdesk ticketing system.
Posting language: English
Posted: Nov 5, 2026

Original job description

About the Position

Apex Industries is seeking an IT Support Specialist to provide day-to-day technical support and help maintain a reliable, efficient desktop computing environment.

The primary focus of this role is to enhance the employee IT experience through responsive customer service, effective troubleshooting, employee onboarding and offboarding, and workstation deployment and maintenance.

The successful candidate will be organized, approachable, and technically capable, with a strong commitment to helping others. Working as part of a small IT team, this position handles routine technical responsibilities while following established procedures and escalating more complex issues when necessary.

Main Responsibilities

This position focuses on employee support, workstation management, and routine IT operations. More complex technical issues and infrastructure-related responsibilities are escalated to the appropriate IT team member.

The successful candidate will be responsible for:

Employee Onboarding and Offboarding

Set up user accounts, computers, software, and equipment for new employees.
Configure Microsoft 365 accounts, access permissions, phones, and employee access badges.
Complete employee offboarding, including account deactivation, access removal, and equipment recovery.
Maintain accurate records of employee equipment and IT assets.

Helpdesk Support and User Experience

Provide friendly, professional, and timely technical support to employees.
Troubleshoot common issues with Windows 11, Microsoft 365, printers, mobile devices, and business applications.
Assist with software installations, user access, and application troubleshooting.
Manage support requests, communicate progress, and escalate complex issues when required.
Help employees use company technology effectively and confidently.

Workstation Deployment and Maintenance

Build, configure, and deploy computers using established company standards and approved PDQ packages.
Install approved software, configure peripherals, and replace or upgrade equipment.
Monitor workstation health, updates, and endpoint protection status.
Identify and report recurring technical issues or security concerns.
Maintain equipment inventory and assist with workstation decommissioning.

Workplace Technology and IT Operations

Configure and support company-owned mobile devices using established procedures.
Assist with desk phones, printers, scanners, and digital signage.
Maintain accurate helpdesk tickets and technical documentation.
Assist with cybersecurity awareness training, IT audits, and routine compliance activities.
Follow company IT policies, security standards, and established procedures.

What We Are Looking For

The ideal candidate must have:

2-3 years’ experience in Help Desk and familiarity with PDQ Deploy or Microsoft Intune and helpdesk ticketing system.

Education or training in Information Technology, Computer Systems, or a related field, or equivalent practical experience.
Strong working knowledge of Windows 11 and Microsoft 365 applications.
Good understanding of computer hardware, software installation, and troubleshooting.
Foundational knowledge of networking concepts and Active Directory.
Strong customer service, communication and documentation skills.
Ability to troubleshoot technical problems and explain solutions clearly.
Good organizational skills, attention to detail, and ability to manage multiple tasks.
Ability to work independently on routine activities and follow established procedures.
Positive attitude, willingness to learn, and ability to work effectively as part of a team.

Additional Requirements

Valid driver's license equivalent to a New Brunswick Class 5.

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More about this job

Responsibilities

The IT Support Technician is responsible for providing day-to-day technical support, managing employee onboarding and offboarding, and maintaining workstation hardware and software. They also handle routine IT operations, including equipment inventory, mobile device configuration, and helpdesk ticket management.

Requirements

Candidates must have 2-3 years of experience in a help desk environment and proficiency with Windows 11, Microsoft 365, and ticketing systems. A valid driver's license and foundational knowledge of networking and Active Directory are also required.

Skills

Help Desk
Windows 11
Microsoft 365
PDQ Deploy
Microsoft Intune
Troubleshooting
Hardware Maintenance
Software Installation
Active Directory
Networking
Customer Service
Documentation
Asset Management
Cybersecurity Awareness
Technical Support

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Help Desk
Windows 11
Microsoft 365
PDQ Deploy
Microsoft Intune
Active Directory
Networking
Hardware
Software
Troubleshooting
Asset Management
Onboarding
Offboarding
Cybersecurity
Compliance
Ticketing System
Peripherals
Endpoint Protection
IT Operations

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