catering service manager
- Toronto, ON, Canada
- North York, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Overview
Languages
English
Education
5 years or more
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
Tasks
Work conditions and physical capabilities
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
5 years or more
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Catering firm
Tasks
- Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
- Monitor revenues to determine labour cost
- Monitor staff performance
- Set staff work schedules
- Conduct performance reviews
- Cost products and services
- Organize and maintain inventory
- Ensure health and safety regulations are followed
- Negotiate arrangements with suppliers for food and other supplies
- Negotiate with clients for catering or use of facilities
- Leading/instructing individuals
- Address customers' complaints or concerns
- Provide customer service
- Manage events
- Provide staff training
- Consult with clients regarding weddings, banquets and specialty functions
- Recruit, organize, train and manage staff
- Plan, organize, direct, control and evaluate daily operations
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player
- Ability to multitask
More about this job
Responsibilities
Manage daily catering operations, including budgets, revenues, costs, inventory, staffing, and compliance with health and safety regulations. Coordinate events and client and supplier arrangements, provide customer service, and recruit, train, schedule, and manage staff.
Requirements
Requires a secondary school graduation certificate or equivalent experience and at least five years of experience. The role calls for strong communication, organization, accuracy, dependability, client focus, teamwork, and the ability to multitask in a fast-paced environment under pressure and tight deadlines.
Skills
- Budgeting
- Cost Control
- Staff Scheduling
- Performance Management
- Inventory Management
- Health And Safety Compliance
- Supplier Negotiation
- Client Negotiation
- Customer Service
- Event Management
- Staff Training
- Recruitment
- Catering Operations
- Complaint Resolution
- Communication
- Multitasking
Visa sponsorship
Not detected in the job text
Categories
- Food & Beverage
- Hospitality
- Management & Leadership
- Customer Service & Support
Keywords
- Catering
- Food And Beverage Services
- Budgeting
- Food Costs
- Labour Costs
- Revenue Monitoring
- Staff Scheduling
- Performance Reviews
- Product Costing
- Inventory Management
- Health And Safety Regulations
- Supplier Negotiation
- Client Negotiation
- Event Management
- Weddings
- Banquets
- Specialty Functions
- Customer Service
- Complaint Resolution
- Staff Recruitment
- Staff Training
- Daily Operations
- Food Supplies
- Cleaning Supplies